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In service mode go to Copier > Function > CST and perform the adjustment for C3 - STMTR and C3 A4R , C4 - STMTR and C4 - A4R. The values should be close to the values on the door label. If they are
not close ( within 10 of the door label specs ) replace the cassette VR assembly (part number: FG5-1957000) for the cassette that the reading is off and perform the adjustment again.
If the readings are ok, go into Level 2 service mode and go to Copier > Display > CST - STS and check to
see if the Width - C3 or C4 show the correct paper size for the cassette (if you set the cassette for letter
size paper, the display should show " LTR"). If it doesn't, replace the cassette paper sensor assembly
(part number: FM2-4211-000)
After replacing the Sensor PCB, perform the Copier>Function> CST adjustment. Make sure you cycle the
power switch to store the new adjustment. Also make sure the Copier> Option > Body>model SZ2 is set
correctly and Copier>Option>User >Size Det. is set.
After replacing the Cassette Paper Sensor Assembly, perform FUNCTION>CST>C3/4-STMTR, AND
C3/4-A4R.
Do for both trays= power off/on the printer
Use for both Cassette 3/4
COPIER > FUNCTION > CST > C3-STMTR/A4R
Use it to register the paper width basic value of the
cassette 3.
1) Put STMTR/A4R paper in the cassette3, and
adjust the slide guide plate to the width.
2) Select C3-STMTR/A4R to highlight, and press
the OK key so that the machine executes auto
adjustment and register the value.
Cassette 4
COPIER > FUNCTION > CST > C4-STMTR/A4R
http://canon-ir-6000.blogspot.com/2009/02/how-to-change-size-rightleft-cassette.html