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164
culturalfactorssignificantlyinfluenceconsumers'impulsive
buying behavior. Specifically, the theory of individualism
andcollectivism holdsimportantinsightsaboutconsumerbehaviorthatcan help us to gain a better,morecompleteunderstanding of the impulsive buying phenomenon.Consistent
with this interestin culturaldifferences,this articleexamines
the effect of regionallevel (individualist-collectivist)andindividual difference level (independent-interdependent
self-concept) culturalfactors on consumers' impulsive buying behavior.Utilizing a multi-countrysampleof over a thousand consumersfrom both Westernand Easterncultures,we
investigate how culture systematically moderates impulse
buyingbehavior.This is especially importantas shoppingis a
majorleisureactivityin manyEastAsian countries(Wong &
Ahuvia, 1998), includingSingapore,Hong Kong,andJapan.
IMPULSE BUYING
Impulsebuyingis defined as "anunplannedpurchase"thatis
characterizedby "(1) relatively rapiddecision-making,and
(2) a subjectivebias in favorof immediatepossession"(Rook
& Gardner,1993, p. 3; see also Rook, 1987; Rook & Hoch,
1985). It is describedas more arousing,less deliberate,and
more irresistiblebuying behaviorcomparedto plannedpurchasing behavior. Highly impulsive buyers are likely to be
unreflectivein their thinking,to be emotionally attractedto
the object, and to desire immediate gratification(Hoch &
Loewenstein, 1991; Thompsonet al., 1990). These consumers often pay little attention to potential negative consequences that may result from their actions (Hoch &
Loewenstein, 1991; Rook, 1987; see also O'Guinn& Faber,
1989).
Previous research conducted in the United States and
Great Britain (individualistcultures) has shown that many
factorsinfluence impulsivebuying behavior:the consumer's
mood or emotional state (Donovan, Rossiter,Marcoolyn,&
Nesdale, 1994; Rook, 1987; Rook & Gardner,1993: Weinberg & Gottwald, 1982), trait buying impulsiveness (Puri,
1996; Rook & Fisher, 1995; Weun, Jones, & Beatty, 1998),
normativeevaluation of the appropriatenessof engaging in
impulsebuying(Rook & Fisher, 1995), self-identity(Dittmar
et al., 1995), and demographicfactors, such as age (e.g.,
Bellenger, Robertson,& Hirschman,1978; Wood, 1998).
Several studies demonstrate the effect of consumers'
moods and affective states on impulsive buying behavior.
Rook and Gardner(1993) found that consumers' positive
moods were moreconducive to impulsive buying thannegative moods, although impulse buying occurred under both
types of moods. Beatty and Ferrell (1998) also found that a
consumer's positive mood was associated with the urge to
buy impulsively, while the impulse buyers in Weinbergand
Gottwald's (1982) study were more "emotionalized"than
nonbuyers.Donovanet al. (1994) discovereda positive association between consumers'feelings of pleasurein the shop-
INDIVIDUALISMAND COLLECTIVISM
Triandis(1995) defined collectivism as a social patternthat
consists of individualswho see themselves as an integralpart
of one or more collectives or in-groups,such as family and
co-workers.People who are more collectivist areoften motivated by normsand duties imposed by the in-group,give priority to the goals of the in-group,and try to emphasize their
connectednesswith the in-group.He defines individualismas
a social patternthat consists of individuals who see themselves as autonomousand independent.People who aremore
individualistare motivatedby their own preferences,needs,
and rights, give priorityto their personalgoals, and emphasize a rational analysis of their relationships with others
(Triandis,1994). These social patternsare expected to influence impulsive purchasingbehaviorthroughtheiraffect on a
person's self-identity, responsiveness to normative influences, and the need (or lack of need) to suppressinternalbeliefs in orderto act appropriately.
The tendencyto focus on grouppreferencesandgroupharmony in collectivist culturesleads to an ability to repressinternal (personal) attributesin certain settings. Accordingly,
people in collectivist cultures often shift their behaviordepending on the context or what is "right"for the situation.
Among collectivists a person is generally seen as more mature when s/he puts personalfeelings aside and acts in a socially appropriatemannerratherthanin a way consistentwith
personal attitudes and beliefs (Triandis, 1995). Consequently, it has been found that attitude-intention(Bagozzi,
Wonge, Abe, & Bergami, 2000; Lee, 2000) and attitude-behavior relationships(Kashima,Siegal, Tanaka,& Kashima,
1992) are weaker in collectivist than individualistcultures.
This patternis likely to carryover to the impulse trait-behavior relationship.
Collectivist culturesalso emphasizethe controland moderation of one's emotions more so than individualisticcultures (Potter, 1988; Russell & Yik, 1996; Tsai & Levenson,
1997). For instance, the maintenanceof harmonywithin the
165
166
KACENANDLEE
1994; Singelis & Brown, 1995; Triandis, 1994, 1995). Accordingto Triandis(1994), "All of us carrybothindividualist
andcollectivist tendencies;the differenceis thatin some cultures the probability that individualist selves, attitudes,
norms, values, and behaviors will be sampled or used is
higherthanin others"(p. 42). Consequently,people fromcollectivistculturesshouldbe morelikely to rely on a moreinterdependent self-concept and people from individualist
culturesshould be more likely to rely on a more independent
self-concept in any given situation.Singelis (1995) defined
an interdependentself-concept as one emphasizing"(a) external, public features such as statuses, roles, and relationships, (b) belongingandfittingin, (c) occupyingone's proper
place and engaging in appropriateaction, and (d) being indirect in communicationand 'readingothers' minds,"'and an
independentself-concept as one emphasizing "(a) internal
abilities, thoughts, and feelings; (b) being unique and expressingthe self; (c) realizinginternalattributesandpromoting one's own goals; and (d) being directin communication"
(p. 581).
We expect that measuringself-concept at the individual
level across cultures should produce parallel although not
identicalresultsto the cultural(i.e., regional) level analysis.
Although a person's self-concept reveals the partsof culture
thathave been internalizedby thatindividual,it does not fully
explaindifferencesthatmay be due to the influenceof social
institutions,which emphasizethe suppressionof hedonicdesires in favor of group interestsand goals. Thus, at the individual level across societies, we expect to find a similar
patternof trait-behaviorrelationships,althoughthe differential effect of cultureshould be somewhat weakerthan at the
regional-nationallevel.
Hlb: The relationshipbetween traitbuying impulsiveness
andimpulsivebuyingbehaviorwill be strongerfor individualsclassified as havinga moreindependent(individualist)self-concept as comparedto those classified as having a more interdependent(collectivist)
self-concept.
In addition,becausecontrolandmoderationof one's emotions is emphasized more strongly in collectivist cultures,
consumersfromthese culturesaremorelikely to suppressthe
emotional component of their impulse buying experience
thanthose from individualistcultures.
H2: The emotional factors of pleasure and arousal that
characterizeimpulsive buying behaviorwill be more
positively related to impulsive buying behavior
among individualiststhanamong collectivists.
However, pleasureand arousalmay be universalcomponents of spontaneousbuying behavior, and ones sharedby
people in both individualistand collectivist cultures. If so,
thenfeelings of pleasureandarousalwill be positivelyrelated
METHOD
Overview
Two studieswere conductedto measurethe influenceof cultureon consumers'impulsivebuying behavior.The preliminarystudyconcentrateson a parsimoniousexplanationof impulsive buying behavior: The basic hypothesis is that
consumerswitha personalitytraitof impulsivenesswill make
more frequentimpulsivepurchases,but thatthis relationship
will be moremoderatein collectivistcultures.The mainstudy
examines this effect but also controlsfor the effect of affective statesandage variableson impulsivebuying behaviorto
betterunderstandthiscomplex buyingbehaviorwithindifferent culturalcontexts.
In thesestudies,surveyswereadministeredto studentsand
non-studentsin highly individualistand highly collectivist
countries purposefully selected from their positioning on
Hofstede's (1991) ranking of individualismto include the
UnitedStates(individualismscore= 91) andAustralia(90) as
highly individualisticcountriesandSingapore(20), Malaysia
(26), and Hong Kong (25) as highly collectivist countries.In
each study,culturaldifferenceswere comparedat two levels
of analysis:culturalregion(WesternIndividualistvs. Eastern
Collectivist) and individual level (independentvs. interdependent self-concept). Using both levels helps to address
some of the more common criticisms associated with
cross-culturalresearch.Althoughusing culturalregion as an
indicatorof individualismandcollectivism offers the advantage of capturingthe morecomplex natureof the construct,it
also includes the disadvantageof adding between-country
variance to the often problematicwithin-countryvariance
found in cross-culturalresearch. On the other hand, using
people's self-conceptas an indicatorof theirlevel of individ-
PRELIMINARYSTUDY
Participants and Measures
A survey was administeredto 706 studentsand non-students
in fourcountries,two individualisticcountries(Australiaand
United States) and two collectivist countries(Singaporeand
Malaysia). As partof a largerstudy, participantswere asked
to complete a questionnaireconcerning a recent impulsive
purchase,defined in this questionnaireas, "one in which you
experience a sudden unexpectedurge to buy somethingthat
you cannotresist. Impulsepurchasesoccur while a personis
in the store and involve rapiddecision making."The survey
included questions on impulsive purchasing behavior, respondents' independent and interdependent self-concept
(Singelis, 1994), traitbuying impulsiveness(Rook & Fisher,
1995), anddemographicitems includingthe countryin which
respondentcurrentlylives, andwhetherthiscountryis theone
she or he has lived in most of his or her life.
A single measureof impulsive buying behaviorwas used
for this preliminarystudy. The item, "How often do you buy
things on impulse?"was measuredon a 4-point scale from 1
(almost every day) to 4 (almost never). The summarystatistics for this item are reportedin Table 1.
Respondentswere classified into culturalgroupingsbased
both on theirculturalregion andtheirindividualself-concept
score as follows. At the cultural region level, respondents
were classified into two groupsbasedon theircountryof residence: individualist(Australiaand United States) or collectivist (Malaysiaand Singapore).Those respondentswho had
not lived in theircountryfor most of theirlife were excluded
from the sample at this level of analysis. The resultingsamples comprised245 respondentsfromthe individualistregion
(n = 131 from Australiaand n = 114 from the United States)
and 344 respondentsfrom the collectivist region (n = 160
from Malaysia and n = 184 from Singapore). The cultural
classification proceduredeveloped by Triandis(1995) was
used to group participantsat the individuallevel of culture.
Respondentsindicatedtheirlevel of agreementwith 12 independence and 12 interdependenceself-concept statements
found in Singelis (1994) on 9-point strongly disagree-stronglyagree scales. These two self-concept scales
have been used frequently in cross-culturalresearch with
consistentresultsandin this studyeach scale receiveda satis-
167
Results
As seen in the top portionof Table 2, the correlationbetween
traitandbehavioralimpulsivenessequals0.64 for individualist culturesand 0.40 for collectivists. Similarly,the correlation between traitand behavioralimpulsivenessequals 0.59
for independentand 0.46 for interdependentself-conceptsof
culture.All of these correlationsare significantlypositive at
the .001 level as expected.
As hypothesized,the buyingimpulsivenesstraitwas more
stronglyassociatedwith impulse buying behaviorfor the individualistthan for the collectivist groups. Fisher's z-transformations revealed that the correlations differed
significantlyin the expecteddirectionat both the culturalregion (z = 3.87, p < .001) and the individualself-concept(z =
1.93,p < .05) levels of analysis(see Table2). As expected,the
effect was more distinctat the regionallevel thanat the individual level of measurementof culture.Notably, the results
'Justdo it' describesthe way I buy things;(2) 'I see it, I buy it' describes
me;(3) 'Buy now, thinkaboutit later'describesme;and(4) 1 oftenbuy things
withoutthinking.
168
KACENANDLEE
Discussion
The results from our preliminaryinvestigation indicate a
strongerrelationshipbetweentraitbuyingimpulsivenessand
impulsive buying behavior for individualists compared to
collectivists, which suggests thatcollectivists are less driven
thanindividualiststo act on their traitbuying impulsiveness
TABLE1
Descriptionof Measures and SummaryStatistics for Scales
IndividualistRegion (n = 230)
SD
SD
Impulsivebuying behavior(4-point)*
Traitbuying impulsive sub-scale (5-point)**
2.03
0.72
2.09
0.52
2.53
0.97
2.59
0.81
2.90
1.17
3.03
1.06
2.42
1.13
2.57
1.02
2.34
1.12
2.37
1.03
2.46
1.11
2.36
0.94
Description of Measures
PreliminaryStudy
Caucasian (n = 167)
Asian (n = 233)
Main Study
Impulsivebuying behavior(numberof times in last
month)
Traitbuying impulsivenesssub-scale (7-point)
4.68
4.51
3.29
2.89
4.23
1.57
4.12
1.30
4.18
1.87
4.17
1.59
4.38
1.92
3.98
1.68
3.66
1.98
3.98
1.82
4.70
1.63
4.35
1.65
0.96
5.49
1.04
5.07
Stimulated-relaxed(r)
5.63
1.64
4.78
1.85
Calm-excited
5.41
1.76
5.22
1.67
Frenzied-sluggish(r)
Unaroused-aroused
5.01
1.16
4.76
1.10
5.91
1.23
5.55
1.12
6.26
0.91
5.75
0.94
1.32
6.49
1.09
5.98
Annoyed-pleased
Unsatisfied-satisfied
6.38
1.22
5.86
1.28
6.39
1.16
5.91
1.21
Contented-melancholic(r)
5.81
1.33
5.24
1.20
169
TABLE
2
Correlations of Trait Buying Impulsiveness Subscale With Impulsive Buying Behavior and Entire Trait Buying Impulsiveness Scale
Correlation With
Impulse Buying
Behavior
.64***
.75
Collectivist
.40***
.42
Independent
.59***
.68
.46***
.49
PreliminaryStudy
Individualist
Interdependent
Main Study
Individualist
.49**
.54
Collectivist
.42**
.45
Caucasian
.51**
.57
Asia
.36**
.38
Independent
.53**
.59
Interdependent
.34**
.36
Zfor Partial
Correlations
Correlation With
Entire Trait Scale
Sample Size
3.87***
6.27***
.91***
237
.87***
336
1.93**
4.40***
.90***
212
.88***
201
Z=
- Z2
.83
1.35*
1.94**
1.88**
1.67**
2.08**
.99***
194
.97***
164
.99***
173
.98***
241
.99***
127
.97***
157
2Respondentswere firstqueriedabouta recentspontaneousclothing purchase beforebeing asked moregeneralquestionsabouttheirimpulsivebuying behavior in orderto increase the saliency of the topic (see Sudman &
Bradbur 1982). The productcategory of clothing was chosen for several
reasons:(1) clothing was one of the most likely consumergoods to be purchasedon impulseaccordingto the Dittmaret al. study(1995), (2) clothingis
a productpurchasedand wornby consumersof both sexes and all ages, and
(3) it is a productthatis readily availablein each of the countriesstudied.
170
KACENANDLEE
Results
Two traditionalmethods, Fisher's z-test and moderatedregression analysis, were used to assess moderationfor this
study.The first was done to maintaincomparabilitywith our
preliminarystudy; we tested the association between trait
buying impulsivenessand impulsive buying behaviorat the
culturalregion (individualist-collectivist),ethnicity(Caucasian-Asian), and individual difference (independent-interdependentself-concept)levels to determinewhetherthe buying impulsivenesstraitexplains as much of the variationin
impulsive buying behaviorfor one group as it does for the
other.However,it is possible thatthe correlationof impulsive
buying behavior with just a personalitytrait fails to distinguish the impact of trait from situational variables (like
mood) or demographicvariables (like age) that also vary
within the sample. To deal with this a moderatedregression
analysiswas also conductedto determinethe differentialcontributionof traitbuyingimpulsiveness,arousal,pleasure,and
age across cultures.
First, the Fisher's z-test results of the cultural differences in trait-behaviorimpulsiveness correlationsare consistent with the first study (see Table 2). A Fisher's
z-transformation revealed that the correlations differed
significantly at the ethnicity (z = 1.94, p < .05) and individual difference (z = 1.88, p < .05) levels, but not at the cul-
ANDIMPULSIVE
CULTURE
BUYINGBEHAVIOR 171
TABLE
3
andSelf-Concept
of Respondents'Countryby Ethnicity
Cross-Tabulation
Ethnicity
Self-Concept
Caucasian(%)
Asian(%)
SampleSize
Australia
UnitedStates
Hawaii
78
92
11
Singapore
Malaysia
HongKong
Collectivist
Individualist
2
1
94
22
8
89
100
100
98
99
6
55
137
57
71
51
56
165
171
(%) Interdependent
(%)
Independent
44
62
29
32
26
47
34
60
56
38
71
68
74
53
66
71
SampleSize
36
104
45
38
31
34
96
124
x CULTURE)
+ b7(TRAITIMP
+ b8
+ b5PLEAS+b6AROUS
(INDEP x CULTURE)
+ b9(AGE x CULTURE)+ bo (PLEAS x CULTURE)+ b,
(AROUS x CULTURE)+ error.
172
KACENANDLEE
4
TABLE
Moderated
RegressionCoefficients
BuyingBehavior:Unstandardized
RegressionAnalysisforImpulsive
Variable
Caucasian
t-Value
t-Value
Asian
.63***
1.51***
8.36
Independence
8.17**
2.11
3.42
Age
Pleasure
-.02
-.49
-.09**
-.29
-.91
.12
.06
.24
-3.89
-1.35
TraitImpulsiveness
Arousal
Intercept
Adj R2
-1.98
.88***
3.61
4.75
.78
.52**
.25
Difference Between
Caucasians and
Asians
t- Value
3.54
.81
-2.15
.07
.95
.49
-.41
-1.03
2.35
-.46
-1.35
-.69
-1.91
-.47
.25
Note. To get the t-statisticsfor the two cultures,two equivalentversionsof equation(1) were estimated,the first using a dummyvariablecoding of "1"for
Asianand"0"forCaucasian(see the "Caucasian"column)anda secondreversingthecoding,using"1"forCaucasianand"0"forAsian(see the "Asian"column).
N =414.
*p < .10. **p < .05. ***p < .01 or smaller.
they areable to suppresstheirindependentself in certainsituations, puttingaside theirown preferencesin orderto act appropriately(Triandis,1995).
The moderatinginfluence of age was expected to negatively affect collectivists' impulsive buying behavior at a
youngerage thanindividualists.As predicted,the age coefficient is negative and significant for the Asian sample (b4 =
-.09, t = -2.15, p = .03), suggesting thatimpulse buying decreases with age among college-aged Asian students. Although directionally consistent, the age coefficient for
Caucasiansis nonsignificant.This is consistentwithprevious
research,which found an increasein impulse buying among
United Statesconsumersin their20s, with declines occurring
afterthe mid-30s (Bellengeret al., 1978;Wood, 1998).Ninety
percentof the Caucasiansample was under30 years old.
The contributionof affective feelings to impulsivebuying
behavior was surprising. While the arousal coefficient
(AROUS) is nonsignificantfor the Caucasiansample, it is
positive andsignificantfor Asian sample(b6= .52, t = 2.35, p
= .02), suggesting thatAsians' impulsive buying behavioris
responsiveto feelings of excitementor arousal,while Caucasians' behavioris not. No significant effect of pleasurewas
producedfor either group. In addition,the interactionterms
between pleasure and culture and arousal and culturewere
not significant.This is discussed furtherin the next section.
Discussion
Theresultsof the mainstudyprovidefurtherevidencethatculture affects the relationshipbetween trait buying impulsiveness and impulsivebuying behaviorat the culturalgrouping
and individual difference levels. Comparedto Caucasians,
Asiansengagein less impulsebuyingbehaviordueto traitbuying impulsiveness.In addition,independence-an individual
level measureof culturalinfluence-was not shownto impact
Asians' impulsivebuyingbehavior,althoughit did contribute
173
174
their helpful comments, and MarkPattonfor his kind assistance with datacollection.
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