Drop Analysis in Huawei

Contents
1.
CALL DROP DEFINITION and MEASUREMENT POINTS ............................................................................................................ 2
2. CALL DROP COUNTERS ................................................................................................................................................................ 3

2.1 CALL DROP COUNTERS RELATIONS ....................................................................................................................................... 3
2.2 CALL DROP COUNTERS DEFINITIONS .................................................................................................................................... 4
2.3 CALL DROP COUNTERS INCREMENT LOGIC .......................................................................................................................... 4
3. CALL DROP TROUBLESHOOTING ................................................................................................................................................. 5
3.1 CALL DROP CAUSE ANALYSIS ................................................................................................................................................ 5
3.2 CALL DROP REASONS for GENERAL CALL DROP TYPES ......................................................................................................... 6
3.3 TROUBLESHOOT STEPS FOR CALL DROP ............................................................................................................................... 6
3.3.1 PARAMETER PROBLEMS ................................................................................................................................................ 6
3.3.2 PATH BALANCE PROBLEMS ............................................................................................................................................ 7
3.3.3 COVERAGE GAPS PROBLEMS ......................................................................................................................................... 8
3.3.4 QUALITY and INTERFERENCE PROBLEMS .................................................................................................................... 11
3.3.5 MISSING NEIGHBOR PROBLEMS .................................................................................................................................. 15
1. CALL DROP DEFINITION and MEASUREMENT POINTS

Generally TCH Drop Formula is like below;
TCH call drop rate=TCH call drops / Successful TCH seizures (all)
Measurement points of TCH Drop are showed in below sketch.
TCH serves as traffic channel, BSC receives ERROR INDICATION message from BTS.
TCH is seized as traffic channel, BSC receives CONNECT FAILURE INDICATION message from BTS.
In assignment procedure and handover procedure, failure of decoding HANDOVER DETECTION and HANDOVER
COMPLETE message.
TCH serves as traffic channel, incoming BSC handover initiated and the timer for the target cell to wait for HANDOVER
COMPLETE message expires.
TCH serves as traffic channel, outgoing BSC handover initiated and the timer for the source cell to wait for CLEAR
COMMAND message from MSC expires (T8 expires).
In intra-BSC handover procedure, the target cell sends Inter Clear Request to the source cell when the timer for the
target cell to wait for HANDOVER COMPLETE from MS expires, in this case this item is measured in the source cell.
In Intra-BSC handover procedure, the source cell, excluding the source cell for directed retry, measures the item when
the timer for the source cell to wait for Inter Clear Request with cause value HANDOVER COMPLETE from the target cell
expires.
In Intra-BSC handover procedure, when the target cell AM/CM net-drive fails (due to timeout or negative
acknowledgement), the target cell sends Inter Clear Request to source cell, in this case, this item is measured in the
source cell.
In the case that MS reverses to the original channel after intra BSC handover fails, the source cell first releases the
terrestrial connection but the AM/CM re-net-drive fails (due to timeout or negative acknowledgement). In this case this
item is measured in the source cell.
The resource of the lower_priority call will be preempted by the higher_priority call if MSC and BSC both support
preemption, which will cause call drop.
This item is measured when the RSL link of the TRX that the call is using disconnects, which will cause call drop.
2. CALL DROP COUNTERS

2.1 CALL DROP COUNTERS RELATIONS
Call Drop has a set of counters which related to each other like below schema
CM33
CM33C
CM332
CM330
CM331
H3027Ca
CM3300
CM3301
CM3302
H3028Ca
H3127Ca
M3100A
M3101A
M3102
H3128Ca
M3100B
M3101B
M3202
H3327Ca
M3100C
M3101C
M3200A
M3101D
M3200B
M3101E
M3200C
M3201A
M3201B
M3201C
M3201D
M3201E
H3328Ca
CM333
CM334
CM335
2.2 CALL DROP COUNTERS DEFINITIONS

These Call Drop counters meaning are below.
CM330
CM33C
Call Drops on Radio

Interface in Stable
State (Traffic
Channel)
CM3300
Call Drops on Traffic Channel in Stable

State (Error Indication)
CM3301

State (Connection Failure)
Call Drops on Radio Interface

(Traffic Channel)
CM3302
CM33
Call Drops on
Traffic Channel
H3027Ca
H3028Ca
Call Drops on Radio
H3127Ca
Interface in Handover
CM331
State (Traffic
H3128Ca
Channel)
H3327Ca
H3328Ca
CM332
CM333
CM334
CM335

State (Release Indication)
Failed Internal Intra-Cell Handovers
(TimerExpired) (TCHF) (TrafficChannel)
Failed Internal Intra-Cell Handovers
(TimerExpired) (TCHH) (TrafficChannel)
Number of Unsuccessful Outgoing Internal
Inter-CellHandovers (Timer Expired)(TCHF)
Number of Unsuccessful Outgoing Internal
Inter-CellHandovers (Timer Expired)(TCHH)
Failed Outgoing External Inter-Cell
Handovers (T8 Expiry)(TCHF) (Traffic
Failed Outgoing External Inter-Cell
Handovers (T8 Expiry)(TCHH) (Traffic
M3100A
M3100B
M3100C
M3200A
M3200B
M3200C
M3101A
M3101B
M3101C
M3101D
M3101E
M3201A
M3201B
M3201C
M3201D
M3201E
M3102
M3202
Call
Call
Call
Call
Call
Call
Call
Call
Call
Call
Call
Call
Call
Call
Call
Call
Call
Call
Drops due to ERR IND Received on TCHF (Traffic Channel) in Stable State (T200 Expired)
Drops due to ERR IND Received on TCHF (Traffic Channel) in Stable State (Unsolicited DM Response)
Drops due to ERR IND Received on TCHF (Traffic Channel) in Stable State (Sequence Error)
Drops due to ERR IND Received on TCHH (Traffic Channel) in Stable State (T200 Expired)
Drops due to ERR IND Received on TCHH (Traffic Channel) in Stable State (Unsolicited DM Response)
Drops due to ERR IND Received on TCHH (Traffic Channel) in Stable State (Sequence Error)
Drops due to CONN FAIL Received on TCHF (Traffic Channel) in Stable State (Radio Link Failure)
Drops due to CONN FAIL Received on TCHF (Traffic Channel) in Stable State (HO Access Failure)
Drops due to CONN FAIL Received on TCHF (Traffic Channel) in Stable State (OM Intervention)
Drops due to CONN FAIL Received on TCHF (Traffic Channel) in Stable State (Radio Resource Unavailable)
Drops due to CONN FAIL Received on TCHF (Traffic Channel) in Stable State (Other Causes)
Drops due to CONN FAIL Received on TCHH (Traffic Channel) in Stable State (Radio Link Failure)
Drops due to CONN FAIL Received on TCHH (Traffic Channel) in Stable State (HO Access Failure)
Drops due to CONN FAIL Received on TCHH (Traffic Channel) in Stable State (OM Intervention)
Drops due to CONN FAIL Received on TCHH (Traffic Channel) in Stable State (Radio Resource Unavailable)
Drops due to CONN FAIL Received on TCHH (Traffic Channel) in Stable State (Other Causes)
Drops due to REL IND Received on TCHF (Traffic Channel)
Drops due to REL IND Received on TCHH (Traffic Channel)
Call Drops Due to No MR from MS

for a Long Time (Traffic Channel)
Call Drops due to Abis Terrestrial
Link Failure (Traffic Channel)
Call Drops due to Equipment Failure
(Traffic Channel)
Call Drops due to Forced Handover
(Traffic Channel)
2.3 CALL DROP COUNTERS INCREMENT LOGIC

Radio Link Timeout increasing and decreasing in below sequence.
As seen, when uudecoded SACCH occurs, RLT
decreased by one, decoded SACCH occurs
increased by two. If RLT becomes zero than
Radio Link will be released. It is calculated
continuously for both uplink and downlink.
Also if ERROR INDICATION message sent to BSC,
reasons like;
T200 expired : If BTS could not receive any
acknowledge message to send I Frame till T200
expired, it repeats sending I Frame for N200+1
times. At the end if BTS still could not get
acknowledge for I Frame, it sends ERROR
INDICATION with cause of timer T200 expired
(N200+1) times (0x01) to BSC. M3100A or M3200A are incremented according to suitable channel type (TCHF or TCHH).
Unsolicited DM Response : If BTS gets unexpected DM Frame, it sends ERROR INDICATION with cause unsolicited DM
response (0x05) to BSC. M3100B or M3200B are incremented according to suitable channel type (TCHF or TCHH).
Sequence Error : If BTS gets I and S Frames not in correct order, it sends ERROR INDICATION with cause sequence error
(0x07). M3100C or M3200C are incremented according to suitable channel type (TCHF or TCHH).
If CONECTION FAILURE message sent to BSC;
In Uplink, if BTS could not decode SACCH then it sends to BSC CONNECTION FAILURE message with reasons Radio Link
Failure, HO Access Failure, OM Intervention, Radio Resource Unavailable and Other Causes. According to reason and suitable
channel type, one of the M3101A, M3101B, M3101C, M3101D, M3101E, M3201A, M3201B, M3201C, M3201D and M3201E
are incremented.
If Multi Frame link established and BTS gets DICS Frame from MS, than BTS sends RELEASE INDICATION to BSC according to
suitable channel type.
3. CALL DROP TROUBLESHOOTING

3.1 CALL DROP CAUSE ANALYSIS
For troubleshooting, first thing to do search about what kind of drops occurs generally.
Get stats for all call drop counters for a period.
As seen in one day total drop numbers;
% 99,7 of drops occurs in Radio Interface,
% 90,2 of Radio Interface Drops occurs in Stable State,
% 34,1 of Stable Drops occurs in Error Indication and % 65,9 in Connection Failure,
All of Error Indication drops occurs in T200 expired,
All of Connection Failure drops occurs in Radio Link Failure,
So generally, we should focus on T200 expired drops, Radio Link Failure drops. Also Failed Outgoing Internal Inter-Cell
Handovers (Timer Expired) drops are should be touched.
Drop counters
Values Level 1 Level 2 Level 3 Level 4
Sum of CM33:Call Drops on Traffic Channel(times)

Sum of CM33C:Call Drops on Radio Interface (Traffic Channel)(times)
Sum of CM330:Call Drops on Radio Interface in Stable State (Traffic Channel)(times)
Sum of CM3300:Call Drops on Traffic Channel in Stable State (Error Indication)(times)
16135
16081
14505
4947
100,0
Sum of M3100A:Ca l l Drops due to ERR IND Recei ved on TCHF (Tra ffi c Cha nnel ) i n Stabl e State (T200 Expi red)(times )
Sum of M3100B:Ca l l Drops due to ERR IND Recei ved on TCHF (Tra ffi c Cha nnel ) i n Stabl e State (Uns ol i ci ted DM Res pons e)(times )
Sum of M3100C:Ca l l Drops due to ERR IND Recei ved on TCHF (Tra ffi c Cha nnel ) i n Stabl e State (Sequence Error)(times )
Sum of M3200A:Ca l l Drops due to ERR IND Recei ved on TCHH (Tra ffi c Cha nnel ) i n Stabl e State (T200 Expi red)(times )
Sum of M3200B:Ca l l Drops due to ERR IND Recei ved on TCHH (Tra ffi c Cha nnel ) i n Stabl e State (Uns ol i ci ted DM Res pons e)(times )
Sum of M3200C:Ca l l Drops due to ERR IND Recei ved on TCHH (Tra ffi c Cha nnel ) i n Stabl e State (Sequence Error)(times )
4554
0
1
392
0
0
92,1
0,0
0,0
7,9
0,0
0,0
Sum of CM3301:Call Drops on Traffic Channel in Stable State (Connection Failure)(times)
9553
100,0
Sum of M3101A:Ca l l Drops due to CONN FAIL Recei ved on TCHF (Tra ffi c Cha nnel ) i n Stabl e State (Ra di o Li nk Fa i l ure)(times )
Sum of M3101B:Ca l l Drops due to CONN FAIL Recei ved on TCHF (Tra ffi c Cha nnel ) i n Stabl e State (HO Acces s Fa i l ure)(times )
Sum of M3101C:Ca l l Drops due to CONN FAIL Recei ved on TCHF (Tra ffi c Cha nnel ) i n Stabl e State (OM Intervention)(times )
Sum of M3101D:Ca l l Drops due to CONN FAIL Recei ved on TCHF (Tra ffi c Cha nnel ) i n Stabl e State (Ra di o Res ource Una va i l a bl e)(times )
Sum of M3101E:Ca l l Drops due to CONN FAIL Recei ved on TCHF (Tra ffi c Cha nnel ) i n Stabl e State (Other Ca us es )(times )
Sum of M3201A:Ca l l Drops due to CONN FAIL Recei ved on TCHH (Tra ffi c Cha nnel ) i n Stabl e State (Ra di o Li nk Fa i l ure)(times )
Sum of M3201B:Ca l l Drops due to CONN FAIL Recei ved on TCHH (Tra ffi c Cha nnel ) i n Stabl e State (HO Acces s Fa i l ure)(times )
Sum of M3201C:Ca l l Drops due to CONN FAIL Recei ved on TCHH (Tra ffi c Cha nnel ) i n Stabl e State (OM Intervention)(times )
Sum of M3201D:Ca l l Drops due to CONN FAIL Recei ved on TCHH (Tra ffi c Cha nnel ) i n Stabl e State (Ra di o Res ource Una va i l a bl e)(times )
Sum of M3201E:Ca l l Drops due to CONN FAIL Recei ved on TCHH (Tra ffi c Cha nnel ) i n Stabl e State (Other Ca us es )(times )
9079
6
0
0
0
468
0
0
0
0
95,0
0,1
0,0
0,0
0,0
4,9
0,0
0,0
0,0
0,0
Sum of CM3302:Call Drops on Traffic Channel in Stable State (Release Indication)(times)
100,0
Sum of M3102:Ca l l Drops due to REL IND Recei ved on TCHF (Tra ffi c Cha nnel )(times )
Sum of M3202:Ca l l Drops due to REL IND Recei ved on TCHH (Tra ffi c Cha nnel )(times )
5
0
100,0
0,0
Sum of CM331:Call Drops on Radio Interface in Handover State (Traffic Channel)(times)
1576
100,0
Sum of H3027Ca :Fa i l ed

1
4
1472
97
2
0
0,1
0,3
93,4
6,2
0,1
0,0
Interna l Intra -Cel l Ha ndovers (Ti mer Expi red) (TCHF) (Tra ffi c Cha nnel )(times )
Interna l Intra -Cel l Ha ndovers (Ti mer Expi red) (TCHH) (Tra ffi c Cha nnel )(times )
Outgoi ng Interna l Inter-Cel l Ha ndovers (Ti mer Expi red) (TCHF) (Tra ffi c Cha nnel )(times )
Outgoi ng Interna l Inter-Cel l Ha ndovers (Ti mer Expi red) (TCHH) (Tra ffi c Cha nnel )(times )
Outgoi ng Externa l Inter-Cel l Ha ndovers (T8 Expi red) (TCHF) (Tra ffi c Cha nnel )(times )
Outgoi ng Externa l Inter-Cel l Ha ndovers (T8 Expi red) (TCHH) (Tra ffi c Cha nnel )(times )
Sum of CM332:Call Drops due to No MRs from MS for a Long Time (Traffic Channel)(times)
Sum of CM333:Call Drops due to Abis Terrestrial Link Failure (Traffic Channel)(times)
Sum of CM334:Call Drops due to Equipment Failure (Traffic Channel)(times)
Sum of CM335:Call Drops due to Forced Handover (Traffic Channel)(times)
2
0
45
7
100,0
34,1
100,0
90,2
100,0
99,7
65,9
0,0
9,8
0,0
0,0
0,3
0,0
3.2 CALL DROP REASONS for GENERAL CALL DROP TYPES

Other drops like Abis Terrestrial Link Failure drop caused by Transmission Link broken, Equipment Failure drops caused by
HW problems and Forced Handover drops caused by OM Intervention. These drops should be handled by separately.
For these two general drop cause Radio Link Timeout and T200 Expired, the reasons are;
Coverage gaps,
Quality or Interference problems,
Unbalanced Path Losses,
HW Fault or Installation faults,
Parameter definition and OSS problems,
Missing Neighbor Relations.
Also for other big percent of drop cause Failed Outgoing Internal Inter-Cell Handovers (Timer Expired), the reasons are;
Wrong or missing neighbor definitions,

Wrong cell to cell neighbor parameters or timers,
Coverage gaps,
Quality or Interference problems,
HW Faults or Installation faults.
3.3 TROUBLESHOOT STEPS FOR CALL DROP

3.3.1 PARAMETER PROBLEMS
First of all for a pro le ati
ell, e should he k ge eral para eters of this ell a d also this ells eigh or ells.
Cells general parameters like;

In Basic Attributes Parameter set;
LAC, Layer of Cell, Cell Priority, Cell Extension Type, Cell IUO Type, MAX TA, RXLEV_ACCESS_MIN, TCH/F Uplink DTX, TCH/H
Uplink DTX, Encryption Algorithm, UL PC Allowed, DL PC Allowed, Direct Retry, TCH/F Use Downlink DTX, TCH/H Downlink
DTX should be checked. These would affect general quality of serving cell.
If cell is a border cell or have external definitions in other BSCs or RNCs. All external definitions should be checked also.
In Idle Mode Parameter set;
BS-PA-MFRAMS, T3212, CRH, PI, CRO, TO, PT, NCC Permitted should be checked. These would affect service area of cell.
In Other Attributes Parameter set;
MS_TXPWR_MAX_CCH, STIRC Allowed, T3101, T3103A, T3103C, T7, T3107, T3121, T8, T3109, T3111, T3122 should be
checked. These would affect general quality of serving cell.
In Call Control Parameter set;
Paging Times, MS MAX Retrans, SACCH Multi-Frames, AFR SACCH Multi-Frames, AHR SACCH Multi-Frames, AFR Radio Link
Timeout, AHR Radio Link Timeout, Radio Link Timeout, T200 SDCCH, T200 FACCH/F, T200 FACCH/H, T200 SACCH TCH SAPI0,
T200 SACCH TCH SAPI3, T200 SACCH SDCCH, T200 SDCCH SAPI3, Use LAPDm N200, N200 of Establish, N200 of Release, N200
of SACCH, N200 of SDCCH, N200 of FACH/Half rate, N200 of FACCH/Full rate should be checked. These would affect deciding
time of drop events.
In Handover Data Parameter set;
Pathloss Ho. Enable, Co-BSC/MSC Adj, Intracell HO Allowed, Intracell F-H HO Allowed, Load HO Allowed, MS Fast Moving HO
Allowed, Rx_Level_Drop HO Allowed, PBGT HO Allowed, Level HO Allowed, Fringe HO Allowed, BQ HO Allowed, TA HO
Allowed, Concentric Circles HO Allowed, Interference HO Allowed, Quick Handover Enable, UtoO Traffic HO Allowed, Penalty
Allowed, MR.Preprocessing, No Dl Mr.HO Allowed should be checked. These would affect HO performance and decision of
serving cell.
Also the parameters related with Watch Time/Valid Time should be checked. These would affect deciding faster or slower of
HO.
Also Cell to Cell neighbor definitions should be checked. Timer, hysteresis and thresholds between cells would affect HO
performance between these cells.
3.3.2 PATH BALANCE PROBLEMS
COUNTER NUMBER
S462A
S462B
S462C
S462D
S462E
S462F
S462G
S462H
S462I
S462J
S462K
COUNTER NAME
Number of MRs (Uplink-and-Downlink
Balance Level
Balance Level
Balance Level
Balance Level
Balance Level
Balance Level
Balance Level
Balance Level
Balance Level
Balance Level
Balance Level
=
=
=
=
=
=
=
=
=
=
=
1)(times)
2)(times)
3)(times)
4)(times)
5)(times)
6)(times)
7)(times)
8)(times)
9)(times)
10)(times)
11)(times)
Path Balance is a statistic

considering Uplink Path Loss and
Downlink Path Loss. It is TRX based,
so we could see unbalanced TRX or
have an opinion about feeder
connections. On left these counters
are shown.
Formula is UL Path Loss- DL Path Loss. By counter meaning, 6 means difference is zero. So it is expected to be all samples in
6 ideally. More samples less than 3 means there is a DL Path Loss problem more samples greater than 8 means there is
a UL Path Loss problem.
These differences generally points out;
HW Problems,
TRX Power parameters differences,
Cross-connections of feeder between sectors,
RXU definitions, Send mode and Receive mode definitions problems.
You should keep in mind that, if there is a TMA installation in sector path balance would shift to 1 or in use of PBT (Power
Boost Technology) path balance would shift to 11 because of power changes.
Also if there is a Power difference between TRXs of cells, it would affect path balance. In TRX definitions;
Power Level,
Power Fine Tune,
Power Type parameters would decide maximum TRX output power.
There are sample stats of TRX based path balance statistic.

As seen on the left for TRX1343 there is a Uplink path loss
problem. HW Check should be
done.
3.3.3 COVERAGE GAPS PROBLEMS
For finding coverage gaps;
Nu
Nu ers of MRs ased o TA per TRX ,

Radio Li k Failure Measure e t ased o TA per TRX ,
TCHF Re ei e Le el Measure e t per TRX ,
TCHH Re ei e Le el Measure e t per TRX easure e t sets should e used.
ers of MRs ased o TA per TRX
ou ters are sho
These counters are MR samples in each TA based on TRX.

COUNTER NUMBER
S4400A
S4401A
S4402A
S4403A
S4404A
S4405A
S4406A
S4407A
S4408A
S4409A
S4410A
S4411A
S4412A
S4413A
S4414A
S4415A
S4416A
S4417A
S4418A
S4419A
S4420A
S4421A
S4422A
S4423A
S4424A
S4425A
S4426A
S4427A
S4428A
S4429A
S4430A
S4432A
S4434A
S4436A
S4438A
S4440A
S4445A
S4450A
S4455A
S4463A
COUNTER NAME
Num ber of MRs (TA = 0)(tim es )
Num ber of MRs (TA = 30 or 31)(tim es )
Num ber of MRs (TA = 40 to 44)(tim es )
Num ber of MRs (TA greater than 63)(tim es )
elo ;
As seen in below graph, cells have some overshooting and coverage gaps.
COUNTER NUMBER COUNTER NAME

S4400B
Ra di o Li nk Fa i l ures (TA = 0)(ti mes )
S4401B
S4402B
S4403B
S4404B
S4405B
S4406B
S4407B
S4408B
S4409B
S4410B
S4411B
S4412B
S4413B
S4414B
S4415B
S4416B
S4417B
S4418B
S4419B
S4420B
S4421B
S4422B
S4423B
S4424B
S4425B
S4426B
S4427B
S4428B
S4429B
S4430B
Ra di o Li nk Fa i l ures (TA = 30 or 31)(ti mes )
S4432B
S4434B
S4436B
S4438B
S4440B
Ra di o Li nk Fa i l ures (TA = 40 to 44)(ti mes )
S4445B
S4450B
S4455B
S4463B
Ra di o Li nk Fa i l ures (TA grea ter tha n 63)(ti mes )
Radio Li k Failure Measure e t ased o TA per TRX

shown on the left;
ou ters are
Fro Radio Li k Failure Measure e t ased o TA per TRX ou ters, ou ould ha e a idea of here ells drop generally
occurs. If it is gathered to one TA, it could be said that in that TA area there is a coverage problem.
TCHF Re ei e Le el Measure e t per TRX ou ters are sho
7 (-110 dBm47 dBm), RxQuality between 0-7.
COUNTER NUMBER
S4100B
S4101B
S4102B
S4103B
S4104B
S4105B
S4106B
S4107B
S4110B
S4111B
S4112B
S4113B
S4114B
S4115B
S4116B
S4117B
S4120B
S4121B
S4122B
S4123B
S4124B
S4125B
S4126B
S4127B
S4130B
S4131B
S4132B
S4133B
S4134B
S4135B
S4136B
S4137B
S4140B
S4141B
S4142B
S4143B
S4144B
S4145B
S4146B
S4147B
S4150B
S4151B
S4152B
S4153B
S4154B
S4155B
S4156B
S4157B
S4160B
S4161B
S4162B
S4163B
S4164B
S4165B
S4166B
S4167B
S4170B
S4171B
S4172B
S4173B
S4174B
S4175B
S4176B
S4177B
COUNTER NAME
Number of MRs on Downlink TCHF (Receive Level Rank 0 and Receive Quality Rank 0)(times)
elo . There are
COUNTER NUMBER
S4100A
S4101A
S4102A
S4103A
S4104A
S4105A
S4106A
S4107A
S4110A
S4111A
S4112A
S4113A
S4114A
S4115A
S4116A
S4117A
S4120A
S4121A
S4122A
S4123A
S4124A
S4125A
S4126A
S4127A
S4130A
S4131A
S4132A
S4133A
S4134A
S4135A
S4136A
S4137A
S4140A
S4141A
S4142A
S4143A
S4144A
S4145A
S4146A
S4147A
S4150A
S4151A
S4152A
S4153A
S4154A
S4155A
S4156A
S4157A
S4160A
S4161A
S4162A
S4163A
S4164A
S4165A
S4166A
S4167A
S4170A
S4171A
S4172A
S4173A
S4174A
S4175A
S4176A
S4177A
8 ou ter for each RxLevel between 0-
COUNTER NAME
Number of MRs on Uplink TCHF (Receive Level Rank 0 and Receive Quality Rank 0)(times)
As seen above, in that TRX there is some Uplink signal level problem. Cross connection, VSWR may be problem.
As a result, according to TA distribution, RLT over TA distribution and TCH Receive Level measurements;
If ells TA distribution shows cell covers a big area with overshoots, coverage gap related call drop may occur.
If ells RLT o er TA a d TA distri utio sho s together, ell o er a ig area a d drop gathers i o e TA (or so e of
TA), coverage gap related call drop may occur.
If ells TCH Re ei e Le el easure e ts sho s ells ha e u
a dragon cells with overshoot service areas or have HW problem.
ala ed upli k a d do
li k R Le els, it
ea s ell is
For solutions of coverage gaps and overshoot problems, cells antenna direction, height, mechanic and electric tilt degree may
be changed or cell addition may be done. For HW problems, HW check should be done detailed.
3.3.4 QUALITY and INTERFERENCE PROBLEMS
For finding quality and interference problems;
Interference Band Measurement per Cell ,

Neighbor Cell Level Measurement per Cell ,
TCHF Re ei e Le el Measure e t per TRX ,
TCHH Re ei e Le el Measure e t per TRX easure e t sets should e used.
I terfere e Ba d Measure e t per Cell
ou ters are sho
elo ;
COUNTER NUMBER
AS4200A
AS4200B
AS4200C
AS4200D
AS4200E
AS4207A
AS4207B
AS4207C
AS4207D
AS4207E
AS4208A
AS4208B
AS4208C
AS4208D
AS4208E
COUNTER NAME
Mean Number of SDCCHs in Interference Band 1(number)
Mean Number of TCHFs in Interference Band 1(number)
Mean Number of TCHHs in Interference Band 1(number)
With these counters, BTS measure uplink interference according to below signal level table. If there is interference, it means
that Band5 counters should be incremented.
Interference Band
Interference band 1
Interference band 2
Interference band 3
Interference band 4
Interference band 5
Level Threshold of the Interference Band

-105 dBm to -98 dBm
-98 dBm to -90 dBm
-90 dBm to -87 dBm
-87 dBm to -85 dBm
-85 dBm to -47 dBm
As seen above, generally this TRX has less interference

If Band5 numbers is high, it means cell have uplink interference and frequency change should be considered. (Keep in mind
that BB Hopping will affect this result, for test hopping should be closed)
Neigh or Cell Le el Measure e t per Cell
ou ters are sho
elo .
COUNTER NUMBER COUNTER NAME

S363
Number of MRs in Which the Signal Strength Difference Between the Serving Cell and the
Neighbor Cell is Smaller Than the Neighbor Cell Interference Level Threshold 1(number)
S364
Neighbor Cell is Greater Than the Neighbor Cell Interference Level Threshold 1(number)
S365
S366
S367
S368
S369
S370
INNER PARAMETER Name

Neighbour Cell Interference Level
Value
Threshold 0
Threshold 1
Threshold 2
Threshold 3
Threshold 4
Threshold 5
Threshold 6
Threshold 7
0
49
55
61
64
67
73
79
According to inner BSC parameter settings, these counters

incremented when measured Neighbor Cell signal level and serving
cell signal level difference greater than related threshold. These
thresholds are shown on the left.
As seen below, serving cell measures all BCCH in its active Ba List
and decodes BSIC (not needed to be neighbor, but BCCH frequency
should be in active Ba List). According to thresholds, co-channel and adjacent channel interferer of serving cells could be
found.
TCHF Re ei e Le el Measure e t per TRX ou ter a e used for dete ti g i terfere e pro le also. Qualit pro le s
like high Rxquality may be caused by low signal level. But interference means quality is bad in good signal level also. As seen
below with these counters, quality in good and bad signal levels for uplink and downlink could be detected.
As seen upper graph shows uplink RxLevel-RxQual

distribution, lower graph shows downlink RxLevel-RxQual
distribution. From the graphs, it could be said that, there is
an uplink signal level problem but no interference
problem.
As a result, if quality problems exist in a cell, with help of

above stats we should define is there an adjacent or
cochannel frequency or is it related with signal level.
If it is frequency, with help of neighbor cell level
measurement we could find the best frequency for cell.
If it is a signal level problem we should analysis for
coverage gap and HW problems.
3.3.5 MISSING NEIGHBOR PROBLEMS
Another cause of high drop rate is missing neighbor. Missing neighbor may be a real closer cell to serving cell or because of
serving cell overshoot there is a far away cell that should be neighbor.
Best way to find missing neighbor is analysis with help of Neigh or Cell Le el Measure e t per Cell counters.
These counters collects all BCCH-BSIC reported by MS in MRs for serving cell. By thresholds in BSC Parameters, related
counter is incremented according to signal level difference between serving cell and measured BCCH-BSIC.
For finding missing eigh or, e should olle t Neigh or Cell Le el Measure e t per Cell for a period (keep i
i d that
active ba list of serving cell should be modified as contain all BCCHs). Than with help of MRs on TCHs counter, you could find
which BCCH-BSICs are measured above a certain threshold. Than in these measured BCCH-BSICs, which ones are defined as
neighbor which ones are not, you could find. (Keep in mind that same BCCH-BSIC in an area may affect reliability of result. So
try to give same BCCH-BSIC to cells that distance between them are as far as you can).
For example from analysis this cell should be defined as neighbor with serving cell.

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Contents

CALL DROP DEFINITION and MEASUREMENT POINTS ............................................................................................................ 2

2. CALL DROP COUNTERS ................................................................................................................................................................ 3

1. CALL DROP DEFINITION and MEASUREMENT POINTS

2. CALL DROP COUNTERS

2.2 CALL DROP COUNTERS DEFINITIONS

Call Drops on Radio

Call Drops on Traffic Channel in Stable

Call Drops on Traffic Channel in Stable

Call Drops on Radio Interface

Call Drops on Traffic Channel in Stable

Call Drops Due to No MR from MS

2.3 CALL DROP COUNTERS INCREMENT LOGIC

3. CALL DROP TROUBLESHOOTING

Values Level 1 Level 2 Level 3 Level 4

Sum of CM33:Call Drops on Traffic Channel(times)

Sum of CM3301:Call Drops on Traffic Channel in Stable State (Connection Failure)(times)

Sum of CM3302:Call Drops on Traffic Channel in Stable State (Release Indication)(times)

Sum of CM331:Call Drops on Radio Interface in Handover State (Traffic Channel)(times)

Sum of H3027Ca :Fa i l ed

3.2 CALL DROP REASONS for GENERAL CALL DROP TYPES

Wrong or missing neighbor definitions,

3.3 TROUBLESHOOT STEPS FOR CALL DROP

First of all for a pro le ati

Cells general parameters like;

3.3.2 PATH BALANCE PROBLEMS

Path Balance is a statistic

There are sample stats of TRX based path balance statistic.

3.3.3 COVERAGE GAPS PROBLEMS

For finding coverage gaps;

Nu ers of MRs ased o TA per TRX ,

ou ters are sho

These counters are MR samples in each TA based on TRX.

COUNTER NUMBER COUNTER NAME

Ra di o Li nk Fa i l ures (TA = 0)(ti mes )

Ra di o Li nk Fa i l ures (TA = 1)(ti mes )

Ra di o Li nk Fa i l ures (TA = 2)(ti mes )

Ra di o Li nk Fa i l ures (TA = 3)(ti mes )

Ra di o Li nk Fa i l ures (TA = 4)(ti mes )

Ra di o Li nk Fa i l ures (TA = 5)(ti mes )

Ra di o Li nk Fa i l ures (TA = 6)(ti mes )

Ra di o Li nk Fa i l ures (TA = 7)(ti mes )

Ra di o Li nk Fa i l ures (TA = 8)(ti mes )

Ra di o Li nk Fa i l ures (TA = 9)(ti mes )

Ra di o Li nk Fa i l ures (TA = 10)(ti mes )

Ra di o Li nk Fa i l ures (TA = 11)(ti mes )

Ra di o Li nk Fa i l ures (TA = 12)(ti mes )

Ra di o Li nk Fa i l ures (TA = 13)(ti mes )

Ra di o Li nk Fa i l ures (TA = 14)(ti mes )

Ra di o Li nk Fa i l ures (TA = 15)(ti mes )

Ra di o Li nk Fa i l ures (TA = 16)(ti mes )

Ra di o Li nk Fa i l ures (TA = 17)(ti mes )

Ra di o Li nk Fa i l ures (TA = 18)(ti mes )

Ra di o Li nk Fa i l ures (TA = 19)(ti mes )

Ra di o Li nk Fa i l ures (TA = 20)(ti mes )

Ra di o Li nk Fa i l ures (TA = 21)(ti mes )

Ra di o Li nk Fa i l ures (TA = 22)(ti mes )

Ra di o Li nk Fa i l ures (TA = 23)(ti mes )

Ra di o Li nk Fa i l ures (TA = 24)(ti mes )

Ra di o Li nk Fa i l ures (TA = 25)(ti mes )

Ra di o Li nk Fa i l ures (TA = 26)(ti mes )

Ra di o Li nk Fa i l ures (TA = 27)(ti mes )

Ra di o Li nk Fa i l ures (TA = 28)(ti mes )

Ra di o Li nk Fa i l ures (TA = 29)(ti mes )