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Telecom Billing Market and Revenue Management by
Software (Mediation, Billing & Charging, and Others),

by Services (Planning & Consulting, Operations &
Maintenance, and Others), by Deployment Type and by
Geography - Global Forecast to 2019
On 19thDecember 2014
With the fast growing telecommunication sector, deployment of innovative services and
increasing customer base has created a pressure on existing network charging systems. Today,
communication comprises video chat, teleconferencing, and surfing the Internet among various
others. With the rapid on-going growth of subscribers every second, network congestion, drop
in quality of services, and fallout of services are a few problems faced by both subscribers and
telecom operators. In order to counter these effects, telecom companies and enterprises are
investing on billing and revenue management which not only helps in increasing revenue by
optimizing network but also improves fraud management and helps decrease operational costs
in the long run.
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The telecom billing and revenue management includes capabilities that enable Communication
Service Providers (CSPs) to generate revenue while providing a wide range of services. It
facilitates CSPs to introduce new services, change prices, collect payments, offer bundles, share
profit with partners, detect fraud and many other revenue related functions. It breaks the
traditional barriers of vertical charging and billing systems, while CSP can quickly provide
services and can take decisions quickly. It empowers the service providers to manage and
extend their services processes to its end users
North America and Europe have the highest adoption of billing and revenue management in the
telecom ecosystem and regions such as Asia-Pacific (APAC), Middle East and Africa (MEA) along
with Latin America offers a lot of opportunities for the vendors where majority of the countries
are yet to expansively adopt billing and revenue management.
There are various assumptions that have been taken into consideration for the market sizing
and forecasting exercise. A few of the global assumptions include political, social, economic,
and technological factors. For instance, exchange rates are some of the factors which are
expected to have an impact on this market. Therefore, the dollar fluctuations are expected to
not seriously affect the forecasts in the emerging APAC regions.
This " Telecom Billing Market and Revenue Management by Software (Mediation, Billing &
Charging, and Others), by Services (Planning & Consulting, Operations & Maintenance, and
Others), by Deployment Type and by Geography - Global Forecast to 2019"report will help the
billing and revenue management vendors in the following ways:
1. This report segments the overall billing and revenue management market on the basis of the
revenues generated by billing and revenue management software vendors, hardware vendors,
and service providers. The report provides the closest approximations of the revenue numbers
for the overall market and the sub-segments. The market numbers are further split into regions.
2. The report will help billing and revenue management vendors to better understand the
competitors and gain more insights for better positioning of business. There is a separate
section on competitive landscape, which includes mergers and acquisitions, and venture capital
funding. This report also covers company profiles of major players in this market.
3. The report will help suppliers understand the pulse of the market and provide information on
key market drivers, restraints, and opportunities.
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Healthcare and Medical
Finance and Banking
Food and Beverages
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Textiles and Clothing
SWOT Analysis
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Table of Content
1 Introduction (Page No. - 14)
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Covered
1.3.1 Year
1.4 Currency
1.5 Package Size
1.6 Limitations
1.7 Stakeholders
2 Research Methodology (Page No. - 19)
2.1 Market Size Estimation
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2.2 Market Breakdown

2.3 Market Share Estimation
2.3.1 Key Data Taken From Secondary Sources
2.3.2 Key Data From Primary Sources
2.3.3 Key Industry Insights
2.3.4 Assumptions
3 Executive Summary (Page No. - 27)
4 Premium Insights (Page No. - 29)
4.1 Attractive Market Opportunities in Telecom Billing Market and Revenue Management
4.2 Telecom Billing Market and Revenue Management: Software Deployment Type
4.3 Telecom Billing and Revenue Management Service Market
4.4 Telecom Billing and Revenue Management Market Across Various Regions
4.5 Lifecycle Analysis, By Region
5 Market Overview (Page No. - 34)
5.1 Evolution
5.2 Market Segmentation
5.2.1 TBRM Market
5.2.2 TBRM Market Size, By Deployement Type
5.3 Market Dynamics
5.3.1 Drivers
5.3.1.1 Introduction of New Services
5.3.1.2 Emerging Markets With Greater Subscriber Growth
5.3.1.3 Increasing Operational Costs
5.3.2 Restraints
5.3.2.1 Telecom Regulations
5.3.2.2 Legacy Systems
5.3.3 Opportunities
5.3.3.1 Increasing Demand for Data and VAS
5.3.4 Challenges
5.3.4.1 Subscriber Saturation
6 Industry Trends (Page No. - 42)
6.1 Introduction
6.2 Value Chain Analysis
6.3 Porters Five forces Analysis
6.3.1 Threat From New Entrants
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6.3.2 Threat of Substitutes

6.3.3 Bargaining Power of Suppliers
6.3.4 Bargaining Power of Buyers
6.3.5 Intensity of Competitive Rivalry
7 Global Telecom Billing Market and Revenue Management Analysis, By Software (Page No. 49)
7.1 Introduction
7.2 Mediation
7.3 Billing and Charging
7.4 Partner and Interconnect Management
7.5 Revenue Assurance
7.6 Fraud Management
8 Global Telecom Billing Market and Revenue Management Analysis, By Service (Page No. - 64)
8.1 Introduction
8.2 Planning and Consulting Services
8.3 Operations and Maintenance Services
8.4 System Integration
8.5 Managed Services
9 Global Telecom Billing Market and Revenue Management Analysis, By Deployment Type
(Page No. - 70)
9.1 Introduction
9.2 Cloud
9.3 On-Premises
10 Geographic Analysis (Page No. - 74)
10.1 Introduction
10.2 NA
10.3 Europe
10.4 APAC
10.5 MEA
10.6 LA
11 Competitive Landscape (Page No. - 91)
11.1 Overview
11.2 Competitive Situation and Trends
11.2.1 New Product Developments
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11.2.2 Agreements, Partnerships, and Collaborations

11.2.3 Mergers and Acquisitions
12 Company Profiles (Page No. - 113)
12.1 Introduction
12.2 Accenture
12.2.1 Business Overview
12.2.2 Solutions and Services
12.2.3 Key Strategies
12.2.4 Recent Developments, 2012-2014
12.2.5 Accenture: SWOT Analysis
12.2.6 MNM View
12.3 Ericsson
12.3.5 Ericsson: SWOT Analysis
12.3.6 MNM View
12.4 Huawei Technologies
12.4.5 Huawei: SWOT Analysis
12.4.6 MNM View
12.5 NEC Corporation
12.5.5 NEC Corporation: SWOT Analysis
12.5.6 MNM View
12.6 Oracle Corporation
12.6.5 Oracle: SWOT Analysis
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12.6.6 MNM View

12.7 Alcatel-Lucent
12.7.5 MNM View
12.8 Amdocs
12.8.5 MNM View
12.9 Comverse
12.9.5 MNM View
12.10 Hewlett-Packard (HP)
12.10.5 MNM View
12.11 SAP AG
12.11.5 MNM View
13 Appendix (Page No. - 147)
13.1 Discussion Guide
13.2 Introducing RT: Real Time Market Intelligence
13.3 Available Customizations
13.4 Related Reports

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List Of Tables
Table 1 Telecom Billing Market and Revenue Management: Assumptions
Table 2 Global TBRM Market Size and Growth Rate, 2012-2019 ($Billion)
Table 3 Introduction of New Services and Subscriber Growth Are Propelling the Growth of
TBRM Market
Table 4 Legacy Systems Hampering the Growth of the Telecom Billing Market and Revenue
Management
Table 5 New Opportunities Rising With Rise in Mobile Data and VAS
Table 6 Subscriber Saturation Affects New Investments
Table 7 Telecom Billing and Revenue Management Market Size, By Software, 2012-2019
($Million)
Table 8 Telecom Billing Market and Revenue Management: Mediation Market Size, By Region,
2012-2019 ($Million)
Table 9 TBRM Mediation Market Size, By Deployment Type, 2012-2019 ($Million)
Table 10 TBRM Mediation Cloud Market Size, By Region, 2012-2019 ($Million)
Table 11 TBRM Mediation On-Premises Market Size, By Region, 2012-2019 ($Million)
Table 12 Telecom Billing Market and Revenue Management: Billing and Charging Market Size,
By Region, 2012-2019 ($Million)
Table 13 TBRM Billing and Charging Market Size, By Deployment Type, 2012-2019 ($Million)
Table 14 TBRM Billing and Charging Cloud Market Size, By Region, 2012-2019 ($Million)
Table 15 TBRM Billing and Charging On-Premises Market Size, By Region, 2012-2019 ($Million)
Table 16 Telecom Billing Market and Revenue Management: Partner and Interconnect
Management Market Size, By Region, 2012-2019 ($Million)
Table 17 TBRM Partner and Interconnect Management Market Size, By Deployment Type,
2012-2019 ($Million)
Table 18 TBRM Partner and Interconnect Management Cloud Market Size, By Region, 20122019 ($Million)
Table 19 TBRM Partner and Interconnect Management On-Premise Market Size, By Region,
2012-2019 ($Million)
Table 20 Telecom Billing Market and Revenue Management: Revenue Assurance Market Size,
By Region, 2012-2019 ($Million)
Table 21 TBRM Revenue Assurance Market Size, By Deployment Type, 2012-2019 ($Million)
Table 22 TBRM Revenue Assurance Cloud Market Size, By Region, 2012-2019 ($Million)
Table 23 TBRM Revenue Assurance On-Premises Market Size, By Region, 2012-2019 ($Million)
Table 24 Telecom Billing and Revenue Management Market Size, By Region, 2012-2019
($Million)
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Table 25 TBRM Fraud Management Market Size, By Deployment Type, 2012-2019 ($Million)
Table 26 TBRM Fraud Management Cloud Market Size, By Region, 2012-2019 ($Million)
Table 27 TBRM Fraud Management On-Premises Market Size, By Region, 2012-2019 ($Million)
Table 28 Telecom Billing and Revenue Management Market Size, By Service, 2012-2019
($Billion)
Table 29 TBRM Planning & Consulting Market Size, By Region, 2012-2019 ($Million)
Table 30 TBRM Operations and Maintenance Market Size, By Region, 2012-2019 ($Million)
Table 31 TBRM System Integration Market Size, By Region, 2012-2019 ($Million)
Table 32 TBRM Managed Services Market Size, By Region, 2012-2019 ($Million)
Table 33 TBRM Software Market Size, By Deployment Type, 2012-2019 ($Billion)
Table 34 TBRM Cloud Market Size, By Region, 2012-2019 ($Million)
Table 35 TBRM On-Premises Market Size, By Region, 2012-2019 ($Million)
Table 36 Telecom Billing and Revenue Management Market Size, By Region, 2012-2019
($Billion)
Table 37 North America: Telecom Billing Market and Revenue Management Size, 2012-2019
($Billion)
Table 38 North America: TBRM Market Size, By Software, 2012-2019 ($Million)
Table 39 North America: TBRM Market Size, By Service, 2012-2019 ($Million)
Table 40 North America: TBRM Software Market Size, By Deployment Type, 2012-2019
($Billion)
Table 41 North America: TBRM Cloud Market Size, By Software, 2012-2019 ($Million)
Table 42 North America: TBRM On-Premises Market Size, By Software, 2012-2019 ($Million)
Table 43 Europe: Telecom Billing Market and Revenue Management Size, 2012-2019 ($Billion)
Table 44 Europe: TBRM Market Size, By Software, 2012-2019 ($Million)
Table 45 Europe: TBRM Market Size, By Service, 2012-2019 ($Million)
Table 46 Europe: TBRM Software Market Size, By Deployment Type, 2012-2019 ($Billion)
Table 47 Europe: TBRM Cloud Market Size, By Software, 2012-2019 ($Million)
Table 48 Europe: TBRM On-Premises Market Size, By Software, 2012-2019 ($Million)
Table 49 Asia-Pacific: Telecom Billing Market and Revenue Management Size, 2012-2019
($Billion)
Table 50 Asia-Pacific: TBRM Market Size, By Software, 2012-2019 ($Million)
Table 51 Asia-Pacific: TBRM Market Size, By Service, 2012-2019 ($Million)
Table 52 Asia-Pacific: TBRM Software Market Size, By Deployment Type, 2012-2019 ($Billion)
Table 53 Asia-Pacific: TBRM Cloud Market Size, By Software, 2012-2019 ($Million)
Table 54 Asia-Pacific: TBRM On-Premise Market Size, By Software, 2012-2019 ($Million)
Table 55 Middle East and Africa: Telecom Billing Market and Revenue Management Size, 20122019 ($Billion)
Table 56 Middle East and Africa: TBRM Market Size, By Software, 2012-2019 ($Million)
Table 57 Middle East and Africa: TBRM Market Size, By Service, 2012-2019 ($Million)
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Table 58 Middle East and Africa: TBRM Software Market Size, By Deployment Type, 2012-2019
($Billion)
Table 59 Middle East and Africa: TBRM Cloud Market Size, By Software, 2012-2019 ($Million)
Table 60 Middle East and Africa: TBRM On-Premises Market Size, By Software, 2012-2019
($Million)
Table 61 Latin America: Telecom Billing Market and Revenue Management Size, 2012-2019
($Billion)
Table 62 Latin America: TBRM Market Size, By Software, 2012-2019 ($Million)
Table 63 Latin America: TBRM Market Size, By Service, 2012-2019 ($Million)
Table 64 Latin America: TBRM Software Market Size, By Deployment Type, 2012-2019
($Million)
Table 65 Latin America: TBRM Cloud Market Size, By Software, 2012-2019 ($Million)
Table 66 Latin America: TBRM On-Premise Market Size, By Software, 2012-2019 ($Million)
Table 67 New Product Developments, 20122014
Table 68 Agreements, Partnerships, and Collaborations, 20122014
Table 69 Mergers and Acquisitions, 20122014
List Of Figures
FIGURE 1 TBRM MARKET: STAKEHOLDERS 17
FIGURE 2 RESEARCH DESIGN 18
FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 20
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 20
FIGURE 5 BREAKDOWN OF PRIMARY INTERVIEW: BY COMPANY TYPE, DESIGNATION,
AND REGION 21
FIGURE 6 TBRM MARKET: BY SOFTWARE AND SERVICE, 2014 25
FIGURE 7 TBRM MARKET SNAPSHOT (2014 VS. 2019): BILLING AND CHARGING IS EXPECTED TO
INCREASE WITH LARGEST REVENUE 25
FIGURE 8 LARGE-SCALE IMPLEMENTATION OF TBRM SYSTEMS WILL ACT AS AN ATTRACTIVE
MARKET OPPORTUNITY 26
FIGURE 9 CLOUD DEPLOYMENT IS EXPECTED TO GROW AT A FASTER RATE THAN ON-PREMISES
DEPLOYMENT 26
FIGURE 10 SYSTEM INTEGRATION POSTS LARGEST MARKET SIZE IN THE TBRM SERVICES
MARKET IN 2014 27
FIGURE 11 TBRM MARKET SHARE, 2014 28
FIGURE 12 LATIN AMERICAN MARKET SOON TO ENTER EXPONENTIAL GROWTH PHASE IN
COMING YEARS 29
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FIGURE 13 EVOLUTION OF TBRM MARKET 32

FIGURE 14 TBRM MARKET SEGMENTATION 32
FIGURE 15 TBRM MARKET SIZE, BY DEPLOYMENT TYPE 33
FIGURE 16 INTRODUCTION OF NEW SERVICES AND SUBSCRIBER GROWTH PROVIDE AN
IMPETUS FOR THE TBRM MARKET 33
FIGURE 17 VALUE CHAIN ANALYSIS 38
FIGURE 18 PORTERS FIVE FORCES ANALYSIS: TBRM MARKET 39
FIGURE 19 GREATER DEMAND PREDICTED FOR BILLING AND CHARGING SOLUTIONS DURING
THE FORECAST PERIOD 43
FIGURE 20 APAC WOULD BE THE MOST OPTIMISTIC MARKET FOR RAPID GROWTH IN
MEDIATION SOLUTIONS 44
FIGURE 21 EUROPE STANDS AS THE LARGEST MARKET FOR BILLING AND CHARGING IN 2014 47
FIGURE 22 EUROPE WOULD CONTINUE TO BE THE LARGEST MARKET FOR PARTNER AND
INTERCONNECT MANAGEMENT IN 2019 49
FIGURE 23 NA EXPECTED TO BE THE LARGEST MARKET FOR REVENUE ASSURANCE IN 2014 52
FIGURE 24 FRAUD MANAGEMENT SOLUTIONS HAVE GREATER DEMAND IN THE NA TBRM
MARKET 54
FIGURE 25 MANAGED SERVICES HOLD GREATER FUTURE SCOPE AMONG THE TBRM SERVICE
SEGMENTS 58
FIGURE 26 CLOUD DEPLOYMENT SHOWS FASTER ADOPTION RATE IN THE TBRM MARKET
DURING THE FORECAST PERIOD 63
FIGURE 27 GEOGRAPHICAL SNAPSHOT (2014) 67
FIGURE 28 APAC IS THE FASTEST GROWING REGION IN THE TBRM MARKET 68
FIGURE 29 INTRODUCTION OF NEW SERVICES AND EXPLODING SUBSCRIBER BASE WOULD
DRIVE THE APAC MARKET WITH THE HIGHEST GROWTH RATE 68
FIGURE 30 COMPANIES ADOPTED AGREEMENTS AS THE KEY GROWTH STRATEGIES OVER THE
LAST 3 YEARS 81
FIGURE 31 STRATEGIC AGREEMENTS WOULD FUEL THE INTENSE COMPITION IN THE TBRM
MARKET 82
FIGURE 32 NEC CONSIDERED AS A FORERUNNER IN PROVIDING COMPREHENSIVE TBRM
SOFTWARE 82
FIGURE 33 BATTLE FOR MARKET SHARE: AGREEMENTS HAS BEEN SEEN AS THE KEY STRATEGY
FOR COMPANY GROWTH 83
FIGURE 34 GEOGRAPHIC REVENUE MIX OF TOP 5 MARKET PLAYERS 89
FIGURE 35 ACCENTURE: BUSINESS OVERVIEW 90
FIGURE 36 ACCENTURE : SWOT ANALYSIS 92
FIGURE 37 ERICSSON: BUSINESS OVERVIEW 93
FIGURE 38 ERICSSON : SWOT ANALYSIS 95
FIGURE 39 HUAWEI TECHNOLOGIES: BUSINESS OVERVIEW 96
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FIGURE 40 HUAWEI TECHNOLOGIES : SWOT ANALYSIS 98

FIGURE 41 NEC CORPORATION: BUSINESS OVERVIEW 99
FIGURE 42 NEC CORPORATION : SWOT ANALYSIS 101
FIGURE 43 ORACLE: BUSINESS OVERVIEW 102
FIGURE 44 ORACLE : SWOT ANALYSIS 104
FIGURE 45 ALCATEL-LUCENT: BUSINESS OVERVIEW 105
FIGURE 46 AMDOCS: BUSINESS OVERVIEW 107
FIGURE 47 COMVERSE: BUSINESS OVERVIEW 110
FIGURE 48 HEWLETT-PACKARD: BUSINESS OVERVIEW 112
FIGURE 49 SAP AG: BUSINESS OVERVIEW 114
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2.2 Market Breakdown

6.3.2 Threat of Substitutes

11.2.2 Agreements, Partnerships, and Collaborations

12.6.6 MNM View

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FIGURE 13 EVOLUTION OF TBRM MARKET 32

FIGURE 40 HUAWEI TECHNOLOGIES : SWOT ANALYSIS 98

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