Escolar Documentos
Profissional Documentos
Cultura Documentos
2012-2013
Annual Report
2012-2013
01
02 BTRC
Annual Report 2012-2013
TABLE OF CONTENTS
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
Message
Preface
Objectives of the Commission
Present scenario of the Commission
Activities of BTRC 2012-2013
Administration Division
Systems and Services Division
Spectrum Division
Engineering and Operations Division
Legal and Licensing Division
Finance, Accounts and Revenue Directorate
Satellite Project undertaken by BTRC
World Telecommunication and Information Society Day-2013
Visit of the Secretary General, Commonwealth
Telecommunication Organization (CTO)
Mobile Phone Industry in Bangladesh
Network Coverage
Revenue and Investment (Mobile Operator): 2012-2013
Mobile Tariff
Renewal of license of Mobile Operators
PSTN Operators
Miscellaneous Activities:
- Proposed Call Centre Village
- Tele Center
- National Internet Exchange
- VSAT
List of Overseas Training, Meeting, Workshop, Seminar, Forum etc.
Meeting, Seminar, Workshop, Presentation in the Commission
Exchange of Ideas among Local and Foreign representatives
and Bi-lateral meetings
Conclusion
07
09
11
12
13
15
23
35
53
83
103
112
115
119
120
122
124
124
125
125
127
132
135
141
145
BTRC
Annual Report 2012-2013
03
04 BTRC
Annual Report 2012-2013
- Sheikh Hasina
BTRC
Annual Report 2012-2013
05
Mission
To facilitate connecting the
unconnected through
quality telecommunication
services at an affordable
price by introducing new
technologies.
06 BTRC
Annual Report 2012-2013
Message
I am very glad to know that Bangladesh Telecommunication Regulatory
Commission (BTRC) is publishing the annual report for the financial
year 2012-2013, to ensure the development and modernization of
telecommunication sector and telecommunication services availability.
BTRC is taking great initiatives to bring the ICT facilities to the
doorsteps of rural people and implementation of vision of Digital
Bangladesh.
Telecommunication is important for socio-economic development.
Honorable Prime Minister Sheikh Hasina has setup a plan of Digital
Bangladesh for facilitating the people to be introduced with the huge
space of knowledge of the world. To translate the dream into reality our
government is working actively.
BTRC
Annual Report 2012-2013
07
role
to
promote
the
power
and
competition
in
08 BTRC
Annual Report 2012-2013
Chairman
Bangladesh Telecommunication
Regulatory Commission (BTRC)
PREFACE
It is indeed a matter of great satisfaction for me to know that the annual
report of Bangladesh Telecommunication Regulatory Commission (BTRC)
for the fiscal year 2012-2013 is going to be published in time; it contains
plans and progresses in the telecommunication and ICT sector for
materializing the vision of Digital Bangladesh of the present government.
Telecommunication and Information & Communication Technology (ICT)
plays an important role for achieving progress in Bangladesh consistent with
global standards as well as for the successful materialization of a Digital
Bangladesh. With the development of technology, BTRC is playing a
prominent role in incorporating and bringing additional strategic and
systematic changes in the telecommunication sector. According to the roadmap of the government, BTRC is making intense efforts to modernize the
telecommunication structure by ensuring ICT facilities for the marginalized
population of the country.
BTRC is moving forward to materialize the dream of Digital Bangladesh by
providing reliable and feasible telecommunication services through the use
of modern technology. According to the commitment of the government,
BTRC is steadfast in integrating new and innovative services in
governmental activities in order to build a Digital Bangladesh by 2021.
BTRC is playing an important role in utilization of power, capabilities and
frameworks existing in the public and private sectors for connecting the
whole country, particularly the districts and upazilas, through provision of
internet facilities. It believes in telecommunication development as well as
the formulation and implementation of necessary policies for public welfare.
Diligent efforts by the Commission are noticed far and wide in ensuring
unimpeded telecommunication network.
With the expansion of telecommunication services, BTRC is playing an
imperative role in flourishing the national economy by collecting revenues
from the telecommunication sector. The Commission has taken numerous
initiatives for changing the present rules and regulations to attune those with
the gradual changes in technology and time in line with government policy.
Relentless efforts, effective management and initiatives have helped to
introduce 3G technology, reduce voice call & SMS tariff, reduction of tariff for
BTRC
Annual Report 2012-2013
09
10 BTRC
Annual Report 2012-2013
Bangladesh
Telecommunication
Regulatory
on 31 January 2002,
(b)
(c)
To
prevent
and
abolish
discrimination
in
providing
(e)
BTRC
Annual Report 2012-2013
11
- Chairman
- Vice-Chairman
- Commissioner
4.
- Commissioner
BTRC
12 Annual
Report 2012-2013
According to the Act, if an operator keeps violating even after being fined,
the said operator would be further fined at the rate of taka 1 crore per day
as an administrative fine. In the case of individual, the act has the provision
of charging an administrative fine of taka 100 crore and maximum
imprisonment for 5 years.
BTRC
Annual Report 2012-2013
13
14 BTRC
Annual Report 2012-2013
Administration Division
BTRC
Annual Report 2012-2013
15
16 BTRC
Annual Report 2012-2013
Administration Division
Administration division deals with the tasks related to human resources of
the Commission including appointment, promotion, posting, transfer,
training of manpower, arrangement of meetings, seminars, office building
maintenance, purchase and maintenance of office equipments, purchase
and maintenance of vehicles, IT activities, management of library and
stores, protocol services, dispatch and other management activities.
1. Manpower :
The Organogram of BTRC comprises of 369 posts. The manpower of the
Commission as on 30 June, 2013 is appended below.
Sl
No.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
Appointment
Chairman
Vice-Chairman
Commissioner
Secretary
Director General
Director
Deputy/Joint Director
Senior Asst./Asst. Director
Personal Secretary
Administrative Officer
Deputy Assistant Director
Personal Officer
Store Officer
Personal Assistant
Auditor
Accountant
Reporter
Photographer
Office Asst./Admin Asst./
Computer Operator
20. Draftsman
21. Protocol Assistant
22. Assistant Store Keeper
Post
Authorized
01
01
03
01
04
10
27
91
01
04
49
09
01
12
01
03
01
03
18
Post
Held
01
01
02
01
04
04
09
45
00
03
23
04
01
05
00
01
00
00
08
Post
Vacant
Nil
Nil
01
Nil
Nil
06
18
46
01
01
26
05
Nil
07
01
02
01
03
10
02
01
01
00
01
01
02
Nil
Nil
BTRC
Annual Report 2012-2013
17
Sl
No.
23.
24.
25.
26.
27.
28.
29.
30.
31.
32.
33.
34.
35.
Appointment
Post
Authorized
Cashier
01
Receptionist / PABX Operator
02
IT/Security Assistant
06
Driver
42
Driver Common Service
10
Record Keeper
01
Dispatch Rider
05
Electrician/Technician
01
Photocopy Copier
01
Pump, Lift, Generator Operator
02
Cleaner
06
Tea Bar Assistant
06
MLSS
42
Total
369
Post
Held
00
01
02
39
10
01
03
01
01
00
06
05
36
219
Post
Vacant
01
01
04
03
Nil
Nil
02
Nil
Nil
02
Nil
01
06
150
Apart from that, appointment letter has been issued to 60 officers/staffs for
15 (Fifteen) different categories of posts.
2. Welfare activities of the staffs:
In the fiscal year 2012-2013, a sum of taka 10,00,000/- (Ten Lac) has
been distributed to 72 officers/employees from the welfare fund of the
Commission based on their application to meet the expenses for
treatment/ education/ marriage/natural disaster.
As per job specification, all officers of the Commission are connected
with internet through a robust Wi-Fi network to keep themselves updated
with newer technologies and information. Besides, the officers and the
employees of the Commission have been provided with mobile phone
facility to keep them connected round the clock.
Officers and employees have been provided with transportation facilities
from the Commission.
In the fiscal year 2012-2013, the following trainings have been given to
the officers/employees of the Commission at home & abroad to enhance
their efficiency and capacity.
Sl. No.
1.
18 BTRC
Annual Report 2012-2013
Number of officers/employees
trained at home
(a) Short basic training-91
(b) Others subject wise training-27
Number of officers/employees
trained abroad
19
3. Library :
A modern and organized library exist in the Commission. It remains open
from 9 a.m to 5 p.m. It is known as the "Library and Information Resource
Center" of BTRC. There are almost 1,610 books on telecommunication and
IT of International Standard collected from home and abroad. In addition, all
leading newspapers of the country and recent journals from home and
abroad are also made available in this library. The officers and the
employees of the Commission make good use of the library to keep them
updated.
The following categories of books have been collected in the library
according to the requirements of various branches of the Commission:
Sl No
Subject
No of Books
1.
Administration related
289
2.
224
3.
494
4.
Technology related
326
5.
190
6.
87
E-Library:
Information can be easily exchanged through the e-library of BTRC.
Even any information required from abroad can be easily collected
through this e-library. Officers from BTRC very often attend various
meetings/seminar/workshop abroad, in such cases, concerned officer
can prepare necessary injormative documents/paper for the respective
meeting/seminar/workshop.
19
4. Vehicle Management:
Administration division carries out the task of purchasing necessary
vehicles, their distribution, management and maintenance of the
Commission. This division is very much concerned to ensure the smooth
transportation of the officers and the employees of the Commission. There
are four officers under one Deputy Director responsible for vehicle
management of the Commission.
20 BTRC
Annual Report 2012-2013
6. Information/Complaint Officer:
According to the rules of Bangladesh Information Right Act 2009, an officer of
BTRC has been assigned to provide information on behalf of the Commission.
The assigned officer provides the desired information on the basis of this Act.
Besides, he attends Complaints from the public on telecom issues and address
those to resolve. The information/complaint officer of the Commission is:
Name of the officer
M A Taleb Hossain
Deputy Director
(Systems and
Services Division)
Address
Office
Bangladesh Telecommunication
Regulatory Commission (BTRC)
IEB Bhaban, Ramna
Dhaka-1000. Phone-9554489
Mobile-01552202722
E-Mail-taleb.hossain@btrc.gov.bd
Residence
House # 88
Pallabi
2nd Phase
Eastern Housing
Mirpur, Dhaka-1216
Phone-9001682
BTRC
Annual Report 2012-2013
21
22 BTRC
Annual Report 2012-2013
BTRC
Annual Report 2012-2013
23
24 BTRC
Annual Report 2012-2013
BTRC
Annual Report 2012-2013
25
Earlier, SMS based value added services were conventional; now a days
services like Interactive Voice Response (IVR), Unstructured Supplementary
Service Data (USSD), Application Protocol Interface (API) application, WAP
etc. are now in great use. Schedule of the BTRC's recently approved value
added services, service tariff and other important activities are furnished
below:
a) Mobile Financial Services: Web/International Recharge, E-Ticketing,
Inward remittances, Utility Bill payment, Mobile banking, etc. are the
various kinds of services provided under this. Mobile Financial
Services are contributing a vital role in our economy through
financial transaction.
26 BTRC
Annual Report 2012-2013
27
28 BTRC
Annual Report 2012-2013
29
30 BTRC
Annual Report 2012-2013
BTRC
Annual Report 2012-2013
31
5. Existing Tariff Chart for Mobile Operators, SMS, PSTN & IPTSP
Mobile Tariff Chart:
SL. Description
1. Tariff range
2. Mobile (on-net) (Within the
same Network)
3. Mobile (off-net) (Termination
in other Network)
4. Mobile to International Outgoing
5.
Interconnection Charge
1.
2.
Subscriber to International
outgoing SMS
3.
4.
Interconnection Charge
32 BTRC
Annual Report 2012-2013
Interconnection Charge
Interconnection Charge
BTRC
Annual Report 2012-2013
33
34 BTRC
Annual Report 2012-2013
Spectrum Division
BTRC
Annual Report 2012-2013
35
36 BTRC
Annual Report 2012-2013
Spectrum Division
Since the discovery of radio spectrum, the use of telecommunications
services has been constantly increasing. The demand for radio spectrum
bandwidth has also increased with the discovery of high frequency wireless
devices. This demand has given rise to the need for radio spectrum
management and monitoring. It is believed that the scientists and
policymakers at the beginning of the 20th century identified this need while
trying to overcome the problems of radio frequency interference. Later,
various policymaking institutions were formed at the national and
international level for this purpose.
Spectrum is a precious national resource, for this spectrum division of
BTRC does the planning, formulating and implementing guidelines for
using spectrum. BTRC manages and m onitors the spectrum on behalf of
the government. Works related to automated spectrum management are
also going on beside assigning frequencies to various radio services.
Currently measures have been initiated for effective, accurate and
expeditious ways to determine present and probable future demand for
various frequency bands, making new frequencies usable and ensuring
effective methods of allocation of spectrum. Also the future expansion of
telecommunication sector, mostly depends on these activities.
37
3. Spectrum Pricing
As spectrum is an inadequate national resource, it is required to settle the
proper price of the spectrum to ensure efficient and active usage. In this
regard, the ITU is reviewing the guidelines and the price of spectrum in
different countries. In this financial year, Mr. Geoff Luther was appointed by
ITU as a proficient advisor to work in Bangladesh on this issue. During his
advisory period, he discussed with the Ministry of Post and
Telecommunication, BTRC and representatives from different operators.
He pointed out that there was not a set formula for spectrum charges in
ISP, Broadcasting, Land mobile, Aeronautical/Maritime and other services.
He also prepared a recommendation paper about the formula of spectrum
pricing in those radio services. The commission has accepted this
recommendation paper and the Spectrum Division has taken initiative to
activate the suggestions from this recommendation paper.
38 BTRC
Annual Report 2012-2013
39
MHz
10
Airtel
2
0
E-GSM band
Frequency Band
40 BTRC
Annual Report 2012-2013
Name of the
Frequency Sl. Name of the
Frequency
Organization
Band (MHz) No. Organization
Band (MHz)
Agni Systems Ltd.
3500
11 Tacion Ltd.
3500
Bangladesh Internet Exchange Ltd.
3500
12 Link-3 Ltd.
3500
Ranks ITT Ltd.
3500
13 X-Net Ltd.
3500
Bangladesh On-line Ltd.
5200
5600
Ektoo Ltd.
5200
14 ADN Telecom Ltd.
3500
Always On Network Ltd.
700
5600
BRACNet Ltd.
3500
15 Access Telecom Ltd.
3500
Squire Informatics Ltd.
3500
16 AMRA Network Ltd.
3500
Global Access Ltd.
3500
17 Poly Trade Ltd.
2300
New Generation Graphics Ltd.
3500
800
Apart from the above list, under the ISP license, 2.400-2.483 GHz and 5.725-5.875
GHz band i.e. the ISM band frequency is also allowed for providing internet service.
BTRC
Annual Report 2012-2013
41
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
42 BTRC
Annual Report 2012-2013
The satellite channels are playing a vital role in order to reach the news of
Bangladesh and the culture to the bengali people residing in different corners
of the world. Besides, the broadcasting spectrum bands of Focus
Multimedia Ltd (CSB), Jamuna Television Ltd. and Channel One have been
revoked and also Islamic Television Ltd., Diganta Media Ltd. have been
suspended due to unauthorized activities.
88.00 MHz
88.40 MHz
88.80 MHz
ABC Radio
89.20 MHz
89.60 MHz
90.00 MHz
Dhaka FM Limited
90.40 MHz
90.80 MHz
91.60 MHz
10
92.40 MHz
11
92.80 MHz
12
96.00 MHz
13
100.00 MHz
14
Tune FM
101.20 MHz
15
103.20 MHz
16
105.20 MHz
17
Bangladesh Betar
106.00 MHz
BTRC
Annual Report 2012-2013
43
Region
01.
RDRS Bangladesh
Kurigram
02.
CCD Bangladesh
Rajshahi
03.
Chittagong
04.
BRAC
Moulovibazar
05.
LDRO
Bogra
06.
Satkhira
07.
Barendra radio
Naogaon
08.
Srijoni Bangladesh
Jhenaidah
09.
Krishitothya service
Borguna
10.
EC Bangladesh
Monshiganj
11.
Eklab
Teknaf
12.
Khulna
13.
ProyashManobUnnayan Society
Chapainababganj
14.
Borguna
Assigned Frequency
99.20 MHz
98.80 MHz
The output power of community radio transmitter is 100 watt and its
coverage area is 17 KM. In order to provide the distant population of the
country with the benefit of community radio, the policy to increase the output
power of the transmitter from 100 watt to 250 watt is under process. If the
output power is increased the coverage area will also increase and more
people could be served with information. As community radio serves in a
44 BTRC
Annual Report 2012-2013
specific area, a plan has been taken to cover the whole of Bangladesh under
three frequency spectrums, which are 98.40 MHz, 98.80 MHz and 99.20
MHz.
45
46 BTRC
Annual Report 2012-2013
47
provide directives on legal bindings, eligibility of the user, intercommunication, mobility, types of network, duties of the stakeholders for
using satellite phone in Bangladesh.
LARGE NUMBER OF
REMOTE SITES
USER 1'S
CENTRAL
COMPUTER
HUB SITE
USER 1'S
REMOTE TERMINALS
HUB
EQUIPMENT
USER 2'S
CENTRAL
COMPUTER
USER 3'S
CENTRAL
COMPUTER
USER 2'S
REMOTE TERMINALS
USER 3'S
REMOTE TERMINALS
48 BTRC
Annual Report 2012-2013
BTRC
Annual Report 2012-2013
49
10
8
6
4
2005 2006 2007 2008 2009 2010 2011 2012 2013
Year (July-June)
For National security and public value, Spectrum Division takes necessary
steps to insure the correct IMEI number and standard mobile phone
handset import and usage. "Type Approval for Mobile Phone Handset
Import" process was initiated to make the import process easier and
required less time for importers. In order to prevent the intrusion of mobile
phone sets with duplicate or fake IMEI into the market, implementation of
the Equipment Identity Register (EIR) in the operators' network is also in
the process.
50 BTRC
Annual Report 2012-2013
51
52 BTRC
Annual Report 2012-2013
BTRC
Annual Report 2012-2013
53
54 BTRC
Annual Report 2012-2013
BTRC
Annual Report 2012-2013
55
Statistics on International call volume of the last fiscal year are given below:
Months
Jul. 12
Aug. 12
Sep. 12
Oct. 12
Nov. 12
Dec. 12
Jan. 13
Feb. 13
Mar. 13
Apr. 13
May 13
Jun 13
In July, 2012, total international incoming call minutes routed through IGWs
were 1,213,602,989.71 which reached to 1,248,267,512.92 call minutes by
June, 2013. On the other hand, the total international outgoing call minutes
were 24, 330,842.57 in July, 2012 and 24,691,249.23 in June, 2013.
1,600,000,000
1,400,000,000
1,200,000,000
1,000,000,000
800,000,000
12
Oc
t.1
2
No
v.1
2
De
c.1
2
Ja
n.
13
Fe
b.
13
M
ar
.1
3
Ap
r.1
3
M
ay
.1
3
Ju
n.
13
Se
p.
g.
1
Au
Ju
600,000,000
400,000,000
200,000,000
0
l.1
2
Call Minutes
Month
56 BTRC
Annual Report 2012-2013
Call Minutes
25,000,000
20,000,000
15,000,000
10,000,000
5,000,000
Se
p.
12
Oc
t.1
2
No
v.1
2
De
c.1
2
Ja
n.
13
Fe
b.
13
M
ar
.1
3
Ap
r.1
3
M
ay
.1
3
Ju
n.
13
Au
l.1
Ju
g.
12
Month
BTRC
Annual Report 2012-2013
57
Statistics on International and domestic call volume of the last fiscal year are
given below:
Call Minutes
p.
12
Oc
t.1
No 2
v.1
De 2
c.1
Ja 2
n.
1
Fe 3
b.
1
M 3
ar
.1
3
Ap
r.1
M 3
ay
.1
Ju 3
n.
13
12
Se
g.
Au
Ju
l.1
40,000,000.00
35,000,000.00
30,000,000.00
25,000,000.00
20,000,000.00
15,000,000.00
10,000,000.00
5,000,000.00
0.00
Month
5,000,000,000
4,500,000,000
4,000,000,000
3,500,000,000
3,000,000,000
2,500,000,000
2,000,000,000
1,500,000,000
1,000,000,000
500,000,000
0.00
Ju
l.1
2
Au
g.
12
Se
p.
12
Oc
t.1
2
No
v.1
2
De
c.1
2
Ja
n.
13
Fe
b.
13
M
ar
.1
3
Ap
r.1
M 3
ay
.1
3
Ju
n.
13
Call Minutes
Month
58 BTRC
Annual Report 2012-2013
1,600,000,000.00
1,400,000,000.00
1,200,000,000.00
1,000,000,000.00
800,000,000.00
600,000,000.00
400,000,000.00
200,000,000.00
0
Ju
l.1
2
Au
g.
12
Se
p.
12
Oc
t.1
2
No
v.1
2
De
c.1
2
Ja
n.
13
Fe
b.
13
M
ar
.1
3
Ap
r.1
M 3
ay
.1
3
Ju
n.
13
Call Minutes
Month
BTRC
Annual Report 2012-2013
59
v.1
2
c .1
2
Ja
n.
13
Fe
b.
13
M
ar
.1
3
Ap
r.1
M 3
ay
.1
3
Ju
n.
13
De
No
2
.1
t.1
Oc
Se
p
Au
Ju
l.1
1,600,000,000.00
1,400,000,000.00
1,200,000,000.00
1,000,000,000.00
800,000,000.00
600,000,000.00
400,000,000.00
200,000,000.00
0
g.
1
Call Minutes
Month
60 BTRC
Annual Report 2012-2013
14,000,000,000
12,000,000,000
10,000,000,000
8,000,000,000
6,000,000,000
4,000,000,000
2,000,000,000
0
Ju
l.1
2
Au
g.
12
Se
p.
12
Oc
t.1
2
No
v.1
2
De
c.1
2
Ja
n.
13
Fe
b.
13
M
ar
.1
3
Ap
r.1
M 3
ay
.1
3
Ju
n.
13
Call Minutes
Month
61
Fiber@home:
100 Upazillas of 23 Districts have been encompassed within the network
coverage of Fiber@Home. This organization has 45 PoPs/Nodes all
around the country having its Zonal offices at Bogra, Khulna, Sylhet,
Chittagong and Benapol.
In the metro city (Dhaka, Chittagong and Sylhet), Fiber@Home established
12-143 core Fiber Optic Cable, using Underground Backbone Ring
Topology. In Metro city, they are using Ring Topology and the rest of the
area is covered by FTTX (Fiber @ Home) Network to provide the
connectivity to ANS Operator.
As backhaul transmission, Fiber@home has 8 core optical fiber SDH
network in Dhaka-Chittagong route, 48 cores in Dhaka-Sylhet route and in
Dhaka-Bogra, Jessore-Benapol and Nator-Rajshahi route. To provide
redundancy F@H uses capacity-STM-1 of BTCL in those routes.
62 BTRC
Annual Report 2012-2013
They have total 19 PoPs and 03 zonal offices all over the country.
In case of long haul transmission, Summit Communication Ltd. (SCL) has
been leased STM-16 link of Airtel for Dhaka-Chittagong and leased line of
Grameen Phone in Dhaka-Faridpur as their primary link. Beside this a
redundant link STM-4/STM-1 of BTCL is used in Dhaka-faridpur, Dhakakhulna, Dhaka-Jessore. A 12 core overhead optical fiber primary link is
used in the Dhaka-Gazipur route.
Metro Network:
In the metro city (Dhaka, Chittagong and Sylhet), SCL 12-143 core Fiber
Optic Cable, using Underground Backbone Ring Topology. In Metro city
they are using Ring Topology and the rest of the area is covered by FTTX
(Fiber @ Home) Network to give the connectivity to ANS Operator.
SCL has expanded 1088 km cables in Dhaka, Sylhet, Khulna, Faridpur,
Chittagong, Savar and Narayanganj city.
BTRC
Annual Report 2012-2013
63
Year
2010
2011
2012
14,312
79,457
1,07,683
354
7,379
16,175
Rajshahi
1023
Khulna
18
14,666
86,836
1,24,899
Dhaka
Chittagong
Total
2010
2011
2012
28,304
2,04,074
3,29,909
8. Call Center
Call Center is one of the most promising sectors in Bangladesh. To address
the need for Promoting 'Call Centers in Bangladesh for generating
employment and earning foreign currency, BTRC started issuing licenses
to Call CCentersin April, 2007. With the participation of local entrepreneurs
and non-resident Bangladeshis, the industry began to flourish. Currently,
call centers of different companies from the US, Canada, UK, Australia and
other countries are operating in Bangladesh.
BTRC has taken number of initiatives to accelerate the growth in Call
Center industry. As a part of the promotional activities, BTRC participated
at the Call-Center Expo in Birmingham, UK in 2008, 2009 & 2010 and also
published advertisements on Outsource Magazine (21st & 22nd issues) to
assist or exploring potential Call Center market. Licenses are being issued
at a very nominal fee with revenue sharing holidays of 3 to 5 years. The
bandwidth cost (IP/IPLC) has also been slashed by 60% for Call Centers.
Besides, the Submarine Cable, the ITC license holders have started their
operation, which facilitate redundancy to international connectivity.
64 BTRC
Annual Report 2012-2013
2011-2012
270
47
27
22000+
2012-2013
197
43
27
22000+
65
66 BTRC
Annual Report 2012-2013
13. IP-PABX
BTRC approves the use of IP-PABX system in the light of a specific directive
imposing certain conditions for non-commercial communication within the
country. Under this circumstances, many government and private organizations
are using this technology currently. This is an economic solution, using which
the business organizations have acquired technological skills.
14. IP-Telephony
Bangladesh has carved its niche in the national as well as international
arenas through introducing, applying and implementing new
telecommunication services. BTRC is directly involved in the introduction of
new telecom technologies and their transformation into reasonably priced
services suited to modern day customers' needs. Internet Protocol
Telephony, commonly known as IP Telephony is the most affordable
technology of transmitting voice calls through internet in the form of data
packets. It is one of the most affordable ways of making international voice
calls on the internet. BTRC has already issued 37 IP Telephony licenses
(IPTSP) to the Internet Service Providers under certain terms and conditions.
At present, 20 IPTSP operators are in operation. This new service
provisioning would significantly contribute to the rural telephony offering an
affordable alternative for the people to stay connected.
67
68 BTRC
Annual Report 2012-2013
69
There are many categories of ISPs of which over 100 nationwide ISPs,
more than 130 zonal ISPs and 140 upazilla based ISPs with cyber cafs
are providing internet services in the country. ISP coverage spans over
most of the major districts of Bangladesh. ISP operators, in addition to their
own network through accessing networks of telecom operators have
extended their network in over 45 districts of the country. They are
providing services using both wireless and optical fiber backbone. They are
also providing data offloading service to mobile operators through their
Wi-Fi network spanned around the metro cities. ISPs are the major users of
the submarine cable and VSAT bandwidth (back-up). They subscribe to
over 80 % of the total bandwidth of the IIG Operators.
3
4
5
6
7
8
9
10
70 BTRC
Annual Report 2012-2013
11
12
13
14
15
16
36-T-XY-ABCDE
39-T-XY-ABCDE
40-T-XY-ABCDE
42-T-XY-ABCDE
61X-ABCDEFG
[10 (X) operators of 10 million
capacity for each all over country]
96XX-ABCDEF
[10 (XX) operators of 01 million
capacity for each all over country
or licensed zone]
4.
5.
Ambulance Service
2.
3.
Short
Code
101
100
102
1313
103
Type of Services
RAB
Police
Emergency Fire
Service
Railway Information
Service
Emergency
Ambulance Service
BTRC
Annual Report 2012-2013
71
6.
10600
EMRT Service
10601
8.
9.
10606
10.
10666
11.
10678
7.
12.
13.
10610
10611
18.
19.
3000 &
3400
Bangladesh Police
7374 &
7374
evsjv`k wkAwaKvi dvivg (BSAF) 1098
Foreign Ministry 10929 Child help line
Augere Wireless Broadband
15858
Bangladesh Ltd.
Wintel Ltd.
16101
Trust Bank Ltd.
16201
20.
21.
22.
14202
16161
16203
23.
16222
24.
25.
26.
14204
16216
16234
27.
16205
28.
14.
15.
16.
17.
72 BTRC
Annual Report 2012-2013
29.
30.
31.
32.
33.
34.
35.
16206
16207
16208
16209
16210
13801
16333
Banking Service
Banking Service
E-Ticketing
Customer Care Service
Agriculture Service
Travel Related Service
e-governance/e-
16211
16363
16212
16345
16321
16364
Tele-Legal Service
Internal Security Duties
Customer Care Service
e-Governess
e-Education
e- information service
16213
1600
16214
16323
46.
47.
16215
16217
48.
49.
50.
51.
52.
16218
16219
16220
16221
16166
53.
54.
16223
16224
55.
56.
57.
16252
16226
10941
News Service
Emergency Medical
Service
Banking Service
Banking Service
Hajj Information Service
Customer Care Service
General Information
Service
Fund Rising Service
General Information
Service
e-service
M-Ticketing
Early Warning and
Disaster Management
Information
Dissemination Service
36.
37.
38.
39.
40.
41.
42.
43.
44.
45.
BTRC
Annual Report 2012-2013
73
58.
16225
59.
16227
60.
61.
62.
63.
64.
65.
66.
67.
68.
69.
70.
71.
72.
73.
74.
75.
76.
77.
78.
79.
80.
81.
82.
83.
84.
85.
86.
87.
74 BTRC
Annual Report 2012-2013
16228
88.
89.
90.
91.
92.
93.
94.
95.
96.
97.
98.
99.
100.
101.
102.
103.
104.
105.
106.
107.
108.
109.
110.
111.
112.
113.
114.
115.
116.
117.
118.
119.
16259
16260
16261
16263
Banking Service
e-service
e-service (e-entertainment)
e-health information service
16264
16265
16266
16267
16268
16269
16270
16271
16272
16273
16274
16275
e-entertainment service
e-entertainment service
e-service
Customer Care Service
Banking Service
Banking Service
Banking Service
Customer Care Service
Customer Care Service
Customer Care Service
Customer Care Service
Customer Care Service
16276
16277
16278
16279
16162
16280
16281
16282
16283
16284
16285
16286
16287
16288
16289
16290
miKvi I Kwl)
120. Online Solution International Ltd.
121. Symbiotic Infotech BD Ltd.
122. World Com Solutions
16291
16292
16293
e-marketing service
e-service
e-service
BTRC
Annual Report 2012-2013
75
123.
124.
125.
134.
135.
136.
137.
Poriborton.Com Ltd
BanglatracMiaki VAS Ltd
Augere wireles broadband
Bangladesh ltd. (QUBEE)
Onno Rokom Web Services Ltd
Data Soft Systems Bangladesh Ltd.
O'Source Solutions Ltd.
Three R Enterprise Farms
Shahjalal Islami Bank
Momagic Bangladesh Ltd.
Systech Unimax
MANAS- Madak Drrabbo O
Nesha Nerodh Sangstha
One97 Communications Private Ltd.
Nitol Motors Ltd.
Pedrollo nk Ltd.
Tech2moro Limited
138.
IT Consultants Ltd.
16310
139.
140.
141.
142.
143.
144.
16163
16311
16312
16313
16314
16315
145.
146.
147.
16316
16317
16318
148.
149.
150.
16319
16320
16322
151.
152.
153.
154.
SLL Solutions
16324
Lanka Bangla Finance Ltd.
16325
Uniwave Broadcasting Company Ltd. 16326
SBAC Bank Ltd.
16327
126.
127.
128.
129.
130.
131.
132.
133.
76 BTRC
Annual Report 2012-2013
16294
16295
16296
(e-news)
e-business Service
Customer Care Service
16297
16298
16299
16301
16302
16303
16304
16305
16306
16307
16308
16309
e-service (e-entertainment)
Customer Care Service
Customer Care Service
e-service (Games &
Entertainment)
General Banking
Information Service
E-Information Service
Customer Care Service
e-marketing
Customer Care Service
Customer Care Service
Banking Service
e-entertainment
Customer Care Service
Train Tracking and
Monitoring Service
Customer Care Service
Customer Care Service
'e-service (product
Authenticity'
e- entertainment service
Customer Care Service
e- entertainment service
Customer Care Service
155.
156.
157.
158.
159.
160.
161.
Multi-Sectoral Programme on
Violence against Women Project
Implementation Unit.
(Ministry of Women and Children
Civil Aviation Authority
Times ASL Call Centre Ltd.
NOVO Air Limited
Windmill Advertising Limited
S.M. Telecom & Technologies
Bangladesh Parjatan Corporation
10921
13601
13602
13603
13801
13802
13803
As per Bangladesh National Numbering Plan, for toll free services, the
number series has been set as 0800 and the number structure is as
follows:
0800+SCP CODE+ IN
SCP = Signaling Control Point
IN = Intelligent Network.
BTRC has already formulated separate policy for allocation of short code
for inter-network service. For more information, please visit website:
www.btrc.gov.bd.
Month
Jul 12
Aug 12
Sep 12
Oct 12
Nov 12
Dec 12
Jan 13
Feb 13
Mar 13
Apr 13
May 13
Jun 13
Mobile Subscriber
Subscriber
94,714,934.00
95,528,155.00
98,466,904.00
98,293,025.00
97,757,129.00
97,179,973.00
97,454,905.00
98,681,325.00
99,870,627.00
101,205,053.00
102,995,356.00
105,051,207.00
Growth Rate
1%
3%
0%
-1%
-1%
0%
1%
1%
1%
2%
2%
BTRC
Annual Report 2012-2013
77
106,000,000
104,000,000
102,000,000
100,000,000
98,000,000
96,000,000
94,000,000
92,000,000
90,000,000
88,000,000
9%
y 10.
tibers
t.1
2
No
v.1
2
De
c.1
2
Ja
n.
13
Fe
b.
13
M
ar
.1
3
Ap
r.1
M 3
ay
.1
3
Ju
n.
13
Se
b
ased
incre
Oc
l.1
Au
Ju
p.
12
g.
12
c
Subs
Month
Growth Rate
3%
2%
2%
1%
1%
13
n.
Ju
3
r.1
ay
.1
M
Ap
ar
.1
13
b.
Fe
13
n.
c.1
Ja
De
2
v.1
No
2
t.1
12
Oc
Se
p.
12
g.
Au
Ju
l.1
0%
Month
78 BTRC
Annual Report 2012-2013
Airtel
7%
Citycell
1%
GP
42%
Banglalink
22%
Robi
26%
Month
Jul 12
Aug 12
Sep 12
Oct 12
Nov 12
Dec 12
Jan 13
Feb 13
Mar 13
Apr 13
May 13
Jun 13
Internet subscriber
Subscriber
29415693
30932380
31299134
31563943
31506439
31017403
30480056
30449757
31801345
33043124
34909640
35629942
Growth Rate
5%
1%
1%
0%
-2%
-2%
0%
4%
4%
6%
2%
BTRC
Annual Report 2012-2013
79
.1%
1
ed by 2
increas
scribers
35,000,000
Sub
32,000,000
29,000,000
26,000,000
23,000,000
2
No
v.1
2
De
c.1
2
Ja
n.
13
Fe
b.
13
M
ar
.1
3
Ap
r.1
3
M
ay
.1
3
Ju
n.
13
t.1
12
Oc
p.
Se
Au
Ju
l.1
20,000,000
g.
12
38,000,000
Month
Growth Rate
5%
4%
3%
2%
1%
3
r.1
3
M
ay
.1
3
Ju
n.
13
Ap
ar
.1
b.
13
13
Fe
n.
Ja
c.1
v.1
No
De
Oc
t.1
12
p.
g.
12
Se
Au
Ju
l.1
0%
Month
80 BTRC
Annual Report 2012-2013
Broadband
Subscriber
1.5 million
Penetration
0.98 %
r.1
3
M
ay
.1
3
Ju
n.
13
Ap
ar
.1
13
Fe
b.
13
Ja
n.
c.1
De
No
t.1
v.1
12
Oc
Se
p.
g.
Au
Ju
l.1
12
60000000
50000000
40000000
30000000
20000000
10000000
0
13
n.
Ju
M
ay
.1
3
r.1
Ap
3
ar
.1
13
b.
Fe
13
Ja
n.
2
c.1
De
2
v.1
No
2
t.1
Oc
12
Se
p.
12
g.
Au
Ju
l.1
60000000
50000000
40000000
30000000
20000000
10000000
0
BTRC
Annual Report 2012-2013
81
Ju
l.1
2
Au
g.
12
Se
p.
12
Oc
t.1
2
No
v.1
2
De
c.1
2
Ja
n.
13
Fe
b.
13
M
ar
.1
3
Ap
r.1
3
M
ay
.1
3
Ju
n.
13
6000000
4000000
2000000
0
82 BTRC
Annual Report 2012-2013
2
No
v.1
2
De
c.1
2
Ja
n.
13
Fe
b.
13
M
ar
.1
3
Ap
r.1
3
M
ay
.1
3
Ju
n.
13
t.1
12
Oc
p.
12
Se
g.
Au
Ju
l.1
BTRC
Annual Report 2012-2013
83
84 BTRC
Annual Report 2012-2013
Legal and Licensing (LL) Division of BTRC takes necessary steps to issue,
renew, amend and cancel all kinds of licenses relating to telecommunication
and to make different regulations under the provisions of The Bangladesh
Telecommunication Regulation Act, 2001. LL Division performs various duties
and responsibilities as an important Division of the Commission. Out of those,
the significant ones are: implementation of all decisions of the Commission
relating to legal issues, giving legal advice on all matters as per requirement
of the Commission, legal vetting of proposed contracts, hearing of complaints
and dealing with issues relating to show-cause notice, to assist the Government
for drafting regulations, guidelines and licenses, dealing with the cases lodged
BTRC
Annual Report 2012-2013
85
on behalf of and against the Commission in the Supreme Court and other Courts
of Bangladesh, to perform all activities in the light of the decision of the
Commission relating to regulations, giving legal advice to the other Divisions of the
Commission to run their functions, resolve dispute between the licensees,
conducting inspection on violation of licensing conditions and any other issues of
the Commission. LL Division also implement all decisions of the Commission
relating to licenses, with prior approval of the Government. These include
issuance/ revalidation/ renewal/ suspension/ cancellation/ surrender/ amendment/
merger of licenses and amendment of licensing conditions. LL Division performs all
activities relating to obtaining Government approval for invitation of application for
licenses, acceptance of proposal, evaluation of application, issuance and renewal
of license, to update the information relating to the licenses on BTRC website etc.
Some important activities of this Division are detailed with herein below:
Legal Action:
Generally, the Commission takes resort to the Honorable Court whenever The
Bangladesh Telecommunication Regulation Act, 2001 is violated by any offender.
At times, the aggrieved persons/ organizations also file cases against the Ministry/
BTRC in both the lower and higher judiciary. The pending cases in the Courts
lodged by or against the Ministry/Commission in the financial year 2012-2013 are
described below:
Sl Name of
No. the Court
Nature of Suit/Case
On behalf
of BTRC
1.
Judge's Court
Civil
2.
3.
Judge's Court
Honb'le High
Court Division
Criminal
03
Writ Petition, Company
Matter, Criminal Revision, 0
Contempt Petition, FMAT
Appeal
0
01
17
4.
Honb'le
Appellate Division
Against
BTRC/
Ministry
02
Total
Suit/
Case
00
14
20
86 BTRC
Annual Report 2012-2013
87
Appointment of Lawyer:
The Commission appoints the necessary number of experienced lawyers in
the Supreme Court and in the lower Courts according to the provisions of The
Bangladesh Telecommunication Regulation Act, 2001. Considering the
importance of the cases, the Commission appoints the learned senior lawyers
to run the cases. Due to the proper decision of the Commission, almost
hundred percent of the cases are disposed at in favor of the Commission.
Besides these, the Commission appoints a law firm, namely Lex-Counsel on
retainership basis to perform on behalf of the Commission.
Panel Lawyers:
In carrying out the purpose of appointment of panel lawyer the Commission
invites application in 2013 by circular in newspapers under section 80 of
Bangladesh Telecommunication Regulation Act, 2001. 10 interested
organizations submit their applications in due time. After examining the
applications the Commission appoints 3 chambers namely Patwary Jurist &
Associates, Solutions Legal and Law Corneston to help and take action on
behalf of the Commissions in different court cases.
Regulations:
For carrying out the objectives of Bangladesh Telecommunication Regulation
Act, 2001 the Commission formulates the Regulations and thereafter, notifies
in the official gazette with prior approval of the Government under Sections
18(4), 24(2)(b), 31(2)(q), 32, 36(6), 38, 49(3)(b), 54(1), 55(3), 57(1), 65, 75,
87(3) and 99 of the Act, keeping consistent with the Act and the Rules made
by the Government. In the year of 2012-2013, the drafts of the following
Regulations were prepared by the Commission and sent to the Ministry of
Post and Telecommunications for approval:
1.
2.
3.
88 BTRC
Annual Report 2012-2013
Regulatory
Commission
Issuance of License :
The licenses for providing ISP, call center, vehicle tracking, NTTN and VSAT
services are issued by the Commission following the open licensing procedure.
After receiving the applications for these licenses, a committee detailed by the
Commission inspects the applicants' establishment to verify the legal
requirements and submit a report to the Commission. A report basing on the
committee's proceeding is sent to the government for the approval for issuance
of license. After obtaining approval of the government, the license is issued
from the Commission. The licenses limited in number are awarded through a
bidding system. Generally, the licenses are awarded according to the
guidelines made for licensing procedure for every type of license. The
Commission forms an evaluation committee for proper scrutiny and
examination of applications applied for each type of license. The concerned
evaluation committee evaluates all applications and recommends for the
eligible applicants. This Division sends the aforesaid views/ recommendation to
BTRC
Annual Report 2012-2013
89
the MoPT for obtaining prior approval of the government to take subsequent
action. As a valuable and precious property of the country, spectrum related
licenses are awarded by bidding or auction. The auction is done following the
procedure described in the concerned guidelines which is duly approved by the
Commission and the government. Recently with the prior approval of the
Government the Commission introduces call center registration instead of
license by excluding call center from telecom service. It is expected that for the
above mentioned decision all kinds of call center will be evolving and it will
contribute in socio-economic sector of the country.
In 2007, due to the easy access to technology, telecommunication business in
Bangladesh started growing without any control. To curb the uncontrolled
development, the government took the first step to address the issue by
approving "International Long Distance Telecommunication Service (ILDTS)
Policy 2007"; on the demand of non-resident Bangladeshis, local business
entrepreneurs and multinational companies. Later, with the careful analysis of
the experience and problems of the implementation of ILDTS policy 2007, the
MoPT, acting under the power set out in section 33 of The Bangladesh
Telecommunication Regulation Act, 2001 (Act 18 of 2001), approved and
promulgated ILDTS Policy, 2010.
After formulating ILDTS Policy, 2010 and obtaining prior approval of the
government, the Commission issued guidelines for providing new IGW, ICX,
IIG, NIX, 2G Cellular Mobile Operator (Renewed), VSP licenses. The idea is to
uphold subscribers' interest by
providing low cost international
telecommunication services using modern technologies, encourage local
business and enterprises in telecommunication sector, to ensure proper
revenue earning of the government by preventing money laundering in order to
ensure national security and protects national interest and overall to create
employment opportunity. The guidelines issued are as under:
1. Regulatory and Licensing Guidelines for invitation of proposals/ offers for
issuing a License for establishing, operating and maintaining International
Gateway (IGW) services in Bangladesh (No. BTRC/LL/IGW(383)/2011699, Dated: 20.10.2011)
2. Regulatory and Licensing Guidelines for invitation of proposals/ offers for
issuing License for Interconnection Exchange (ICX) services,
establishing, operating and maintaining services in Bangladesh (No.
BTRC/ LL/ICX (384) /2011-700, Dated: 20.10.2011)
3. Regulatory and Licensing Guidelines for invitation of proposals/ offers for
issuing License for establishing, operating and maintaining International
Internet Gateway (IIG) services in Bangladesh (No. BTRC/LL/IIG (385) /
2011-701, Dated: 20.10.2011)
90 BTRC
Annual Report 2012-2013
91
9.
92 BTRC
Annual Report 2012-2013
93
94 BTRC
Annual Report 2012-2013
95
96 BTRC
Annual Report 2012-2013
No. of Issued
License
01
01
840
01
05
12
04
04
23
01
17
13
02
924
No. of
Licensee
29
26
37
10
14
11
29
12
13
14
15
95
16
63
17
145
18
29
19
24
20
VSAT- User
46
21
VSAT- Provider
12
22
23
Call Center
24
41
25
36
26
27
VSP 840
TOTAL:
12
123
5
203
2
1838
BTRC
Annual Report 2012-2013
97
98 BTRC
Annual Report 2012-2013
license will not be cancelled/ suspended. If the licensee does not reply or if the
reply given by the licensee/ operator is not considered satisfactory, then the
matter is sent as a report to MoPT according to the provisions laid in section
46 (3) of the Act. The Commission takes necessary action basing on the
government decision. With the approval of the government, the Commission
cancelled the following number of licenses in fiscal year 2012 - 2013:
S/No. Category of License
1
Internet Protocol Telephony Service ProviderNationwide
2
Vehicle Tracking Services
3
Internet Service Provider- Nationwide
Total:
No. of Licensee
01
01
04
06
Renewal of License:
Usually, license renewal is done as per the conditions laid down in a license
and on the payment of such fees as may be prescribed in the license or
relevant circular/ administrative orders issued by the Commission and on the
basis of performance of the licensee, a report is sent to the government.
Finally, on the approval of the MoPT, the license renewal activities are
completed. In 2012 - 2013, a total of 67 (Sixty seven) licenses have been
renewed; list of which is shown below:
S/ No. Category of licenses
No. of Renewed Licensee
1
Cellular Mobile Telecom Operator
4
2
Internet Service Provider- Nationwide
20
3
Internet Service Provider- Central Zone
3
4
Internet Service Provider- Zonal
1
5
VSAT User
27
6
VSAT Provider
7
7
VSAT Provider with Hub
5
TOTAL:
67
BTRC
Annual Report 2012-2013
99
Teletalk 3G:
For implementation of vision 2021 depending on the most widely used of
mobile telephone. People will get advantage of digital Bangladesh within
short time with browsing, download and video call by using mobile at any
time in any place. For this, Teletalk bring 3G in commercial test within a very
short time. With this, Teletalk can provide high speed mobile broadband,
mobile television, video telephone etc.
100 BTRC
Annual Report 2012-2013
Administrative Fine:
In case of any violation of any conditions of any license or directives or
provisions of the Act/ Regulations by the licensee, LL Division issues a
show cause notice to the concern licensee for putting forward their
statement. If the reply of the licensee is not satisfactory, it is placed to the
Commission for taking the decision of imposing fine to the concerned
licensee. Legal and Licensing Division executes the decision of the
Commission.
BTRC
Annual Report 2012-2013
101
Dispute Resolution:
If any operator or a subscriber lodges a well-founded complaint to the
Commission about another operator, the Commission may, within 7 (seven)
days of receipt of such complaints, direct the concerned party to redress/
resolve the grievance/ matter. The LL Division may also summon the
concerned operators to resolve the dispute amicably. It is obligatory for the
licensees of the Commission to abide by the decision of the Commission
regarding any dispute between the licensees.
The ILDTS Policy, 2010 has an important role in materializing the present
Government's declaration of the vision of making Digital Bangladesh by the
year 2021. With the prior approval of the Government, the Commission has
issued a total number of 1838 (One thousand eight hundred and thirty
eight) licenses in 27 (Twenty seven) different categories for the interest of
the subscribers for providing international telecommunication facilities at an
affordable price and to encourage the local entrepreneurs to invest in the
telecom sector using modern technologies. The present Government is
strongly determined to turn Bangladesh into a poverty free country by using
ICT properly. With a sound plan for providing telecommunication facilities,
Bangladesh would be focused as a modern country in the world by 2021.
The Government has already started amendment to update the National
Telecom Policy, 1998. Under the changed circumstances, the internal
telecommunication system is being modernized for keeping pace with the
modern world by ensuring speedy information flow arrangements and
making new infrastructures.
102 BTRC
Annual Report 2012-2013
BTRC
Annual Report 2012-2013
103
104 BTRC
Annual Report 2012-2013
Actual Revenue
(Taka in Crore)
License fee
109.20
Revenue Sharing
2,642.92
Spectrum Charge
2498.19
License Acquisitision Fee
57.22
Legal & Licensing Fee (ISP, V-SAT, DDCSP & Others)
2.24
Income from Administrative fine & Late fee
1.75
Other Income
93.17
Total Revenue
5,404.69
BTRC
Annual Report 2012-2013
105
Financial Year
Actual Revenue
collection (Taka in Crore)
01
2001-2002
4.26
3.45
02
2002-2003
89.00
120.07
03
2003-2004
91.00
147.85
04
2004-2005
270.00
357.14
05
2005-2006
449.25
735.70
06
2006-2007
512.31
565.61
07
2007-2008
1,501.92
1,677.85
08
2008-2009
2,547.68
3,195.38
09
2009-2010
2,135.35
2,370.98
10
2010-2011
2,556.74
3,047.28
11
2011-2012
6,302.57
6,957.70
12
2012-2013
5159.32
5404.69
Total
21,619.4
24,583.70
8000
7000
6000
5000
4000
Series1
3000
Series2
2002-2003
2003-2004
2004-2005
2005-2006
2006-2007
2007-2008
2008-2009
2009-2010
2010-2011
2011-2012
2012-2013
1000
0
2001-2002
2000
10
11
12
Taka in Crore
106 BTRC
Annual Report 2012-2013
Government grant,
Any other native, overseas or international organization's grants,
Subscription from the telecom and radio stakeholders and
Contribution from any other legal sources.
107
A total amount of taka 1.60 crore has been deposited in the CPF
account as on 30th June'2013.
(B)
(C)
(D)
7. Annual Audit:
According to the provision of Article 27(2) of the Bangladesh
Telecommunication Regulatory Act, 2001, Annual Income and Expenditure
Account of the Commission is to be audited by a registered Chartered
Accountant Firm within 60 (sixty) days after the closing of each financial
year and to be forwarded it to the Ministry in order to produce before the
parliament within the next 60 (sixty) days. Besides, the Auditor General of
Bangladesh conducts Audit of accounts of BTRC after the expire of each
financial year according to the provision of Bangladesh Constitution.
108 BTRC
Annual Report 2012-2013
Notes
Amount in Taka
FY 2012-2013
FY 2011-2012
Application of Fund:
Fixed Assets:
Fixed Assets at Net Book Value
SRCB-IDA Credit 3790-BD
Projects Assets (IDA PART)
4.00
547,215,357
91,584,257
577,939,535
122,308,435
4.01
455,631,100
455,631,100
5.00
5.01
5.02
5.03
5.04
23,687,096,664
147,497,009
4,654,419,080
2,432,063
18,882,748,512
26,227,688,413
47,183,960
3,053,816,461
4,002,524
23,122,685,468
24,234,312,021
26,805,627,948
6.00
455,631,100
455,631,100
455,631,100
455,631,100
Fund Account:
Benevolent Revenue Fund
Gratuity Fund
Group Insurance Fund
7.00
7.01
7.02
7.03
44,085,219
352,686
22,504,871
21,227,662
32,266,140
214,639
16,615,007
15,436,494
Current Liabilities:
Sundry Creditors
Payable to GOB Consolidated Fund
8.00
8.01
8.02
23,734,595,702
25,497,464
23,709,098,238
26,317,730,708
29,387,166
26,288,343,542
24,234,312,021
26,805,627,948
Current Assets:
Advances, Deposits and Pre-payments
Receivable from Operators
Other Receivables
Cash and Bank Balances
Total Assets
Sources of Fund:
Fund and Liabilities:
Project Fund:
Project (SRCB-IDA 3790-BD) Fund
BTRC
Annual Report 2012-2013
109
Notes
Amount in Taka
FY 2012-2013
FY 2011-2012
Income:
9.00
10.00
11.00
12.00
Expenditure:
Salary and benefits
13.00
14.00
15.00
16.00
17.00
18.00
19.00
20.00
21.00
22.00
23.00
53,097,729,829
17,488,735
906,493,989
25,166,301
54,046,878,854
68,195,449,380
9,224,970
1,355,148,608
16,812,567
69,576,635,525
61,755,560
1,061,084
1,662,441
4,591,232
5,877,230
12,483,679
35,609,800
17,493,321
22,122,841
5,556,193
5,053,883
29,102,065
295,725,445
1,986,334
3,931,813
1,892,347
652,134
137,000
35,498,521
5,000,000
958,593
66,451
1,608,546
1,267,763
551,094,277
54,105,105
1,294,206
1,567,929
6,639,734
5,281,443
32,670,503
34,428,300
16,503,134
25,727,992
5,994,910
2,266,171
2,370,154
35,955,545
208,509
2,828,148
2,039,153
3,961,909
914,165
34,104
35,431,287
5,000,000
231,840
36,531
696,073
658,373
276,845,218
53,495,784,577
69,299,790,307
54,046,878,854
69,576,635,525
110 BTRC
Annual Report 2012-2013
Particulars
Cash Flows from Operating Activities:
53,495,784,527
69,299,790,307
35,498,521
53,531,283,048
35,431,287
69,335,221,594
(1,600,602,619)
1,570,461
(100,616,049)
(26,173,015)
(3,180,993)
(32,887,857)
Gratuity Fund
Group Insurance Fund
Cash Generation from Operation
(3,586,702)
138,097
5,889,864
5,791,168
(1,691,415,780)
(41,131,819)
117,081
5,562,074
5,493,872
(92,200,657)
51,839,867,268
69,243,020,937
(123,285)
(196,000)
(763,380)
(258,000)
(69,090)
(3,364,588)
(4,774,343)
(1,374,553)
(431,874)
(1,806,427)
(56,075,029,880)
(56,075,029,880)
(62,783,913,017)
(62,783,913,017)
(4,239,936,956)
23,122,685,468
18,882,748,512
6,457,301,493
16,665,383,975
23,122,685,468
Deputy Director
BTRC
Annual Report 2012-2013
111
Ministry/ Division
Implementing Agency
Implementation Period
Estimated Project Cost
:
:
:
:
As the allotment process of orbital position and relevant frequencies from ITU
is very complex and Bangladesh had no previous experience in satellite
launching activities, the need of expert consultant to assist in the primary
activities was prominently felt. Hence, USA based consultancy firm, Space
Partnership International (SPI), was appointed as consultant to the project
112 BTRC
Annual Report 2012-2013
through the signing of the contract on 29 March, 2012 following proper rules,
regulations and tendering process. According to the contract this consultancy
firm will perform all related activities including feasibility study, business plan,
frequency coordination, satellite system design, launch vehicle design,
preparation of tender documents, in orbit testing (IOT), ground system
design, satellite procurement monitoring, fabrication monitoring, insurance
services, operation of satellite & ground station, training and transfer of
knowledge, etc.
The project has a significant amount of progress during the fiscal year 20122013. Summary of the progress and related information are represented
below.
113
Earth Station, Gazipur (b) BTCL Staff College, Joydebpur, Gazipur and (c)
Betbunia Earth Station, Rangamati as possible sites. Necessary technical
survey including Radio Frequency (RF) survey has been completed by an
expert foreign consultant team in those sites in November, 2012. The
finalization of the site selection is in progress.
It has been estimated that an amount of about 300 Million USD will be
spent on the procurement of the satellite system. The project office has
requested ERD to search possible sources of funding in the upcoming
investment project through proper channel. Meanwhile Ex-Im Bank, USA
has shown their keen interest to fund in the upcoming project as Export
Credit Agency. A letter of interest (LoI), received in this regard from Ex-Im
Bank, USA, has been forwarded to Finance Division and ERD for further
necessary actions. The finalization of the source of funding is in progress.
PDPP of satellite launching related investment project has been approved
in principle by the Planning Commission. Afterwards, a complete DPP has
been formulated with project title "Bangabandhu Satellite System
Investment Project" and sent for necessary Government approval on 24
January 2013 and after some modification as suggested by MoPT, sent
again on 21 May 2013.
114 BTRC
Annual Report 2012-2013
Certificate awarding ceremony after short training Course on Satellite Technologies in USA
Subject
Type
No.
Meeting
Training/
to Satellite Project
Workshop 3
115
The theme of the year 2013 was "ICTs and Improving Road Safety". Like
arise previous the Ministry of Posts and Telecommunications (MoPT) and
Bangladesh Telecommunication Regulatory Commission (BTRC) together
took up various activities to mark the day.
On the 17 May 2013, a day-long program on various activities and seminar
was organized at the Bangabandhu International Conference Center. The
main aim and objective of this event was to aware the people of the country
about the possibility of Socio-economic development through the use of
Information and Communication Technology (ICT) . The purpose of this
event was to create the public awareness to bridge the gap between urban
and rural area in the field of ICT Technology.
Honorable Prime Minister, Sheikh Hasina the chief guest of the Inaugural Session
of the World Telecommunication and Information Society Day (WTISD) 2013.
116 BTRC
Annual Report 2012-2013
entities joined the road show with their decorated tracks showing the theme
of the day. The best 3 Institutions participated in the Road Show were
awarded with Crest & Certificate.
Honorable Minister for the Ministry of Post and Telecommunication (MOPT),
Advocate Shahara Khatun, MP inaugurated the road Show Rally. The program
was attended by Mr. Md. Abdus Sattar MP, Chairman, Parliamentary Standing
Committee for the Ministry of Posts and Telecommunication, Mr. Sunil Kanti
Bose, Honorable Secretary for the ministry of Posts and Telecommunications
and Chairman BTRC were also present in the occasion.
Honorable Prime Minister of the People's Republic of Bangladesh, Sheikh
Hasina inaugurated the World Telecommunication and Information Society
Day-2013 as the chief guest. The program was attended by Advocate Shahara
Khautn MP, Honorable Minister for the Ministry of Posts and
Telecommunication, Mr. Md. Abdus Sattar MP, Chairman, Parliamentary
Standing Committee for the Ministry of Posts and Telecommunication, Mr. Sunil
Kanti Bose, Honorable Secretary for the Ministry of Posts and
Telecommunication and Chairman, BTRC, officers from various government
and non-government organization, representatives from the telecom sector and
elites of the different segment of the society. Mr. Sunil Kanti Bose, Chairman
BTRC presented the keynote paper on the inaugural program of the event.
117
On the event day, On the ban's of Theme of the day a seminar was
organized where ICT professionals, representatives and officers of Road
Division, Dhaka Transport Coordination board, Transport owner
association, Transport Driver association , Transport driving training
institute and students from different Institution. The Speakers highlighted
the significance & of the day with particular emphasis of the theme.
118 BTRC
Annual Report 2012-2013
An ICT related seminar was organized on account of the World Telecommunication and Information
Society Day (WTISD)-2013, Acting secretary, Ministry of Posts and Telecommunications, Mr. Dilip
Kumar Das delivers his speech as chief guest.
119
120 BTRC
Annual Report 2012-2013
121
122 BTRC
Annual Report 2012-2013
Length of
District Covered
Name
Cables KM
BTCL
1806 (+650)
GP
2706
Banglalink
3000
Citycell
1152
20
Robi
660
18
Airtel
280
Railway (leased to
2014
GP)
PGCB (used by GP) 413
PGCB
3314
Teletalk
160
Fiber@Home
2287
23
Summit
918
12
Total
19,360+
Dhaka
122
50
53 26
31
40
16
12
79
43
Rajshahi 125
57
58 38
37
21
12
15
83
42
Chittagong 100
36
37 31
15
18
17
12
14
57
43
Khulna
59
25
24 18
13
15
10
11
40
19
Barisal
40
14
11
17
23
Sylhet
39
13
16
11
20
19
Total
485
108
32 57
63
296
189
BTRC
Annual Report 2012-2013
123
Revenue (TK)
Investment (TK)
13933,82,98,205
8992,56,81,686
1.
Grameenphone Limited
2.
4536,57,07,062
931,33,57,604
3.
4.
5.
4278,93,59,451
267,63,60,501
1354,91,01,835
929,35,56,479
00
561,10,00,000
24371,88,27,054
11414,35,95,769
Total
124 BTRC
Annual Report 2012-2013
place in the tarrif. Minimum call charge per minute was fixed at Taka 0.25,
while the maximum was fixed at Taka 2.00/minute. At the end of fiscal year
2011 - 2012, the average call charge per minute came down to Taka 0.83
only. The successful regulation of BTRC has reduced the mobile tariff in
Bangladesh to one of the lowest in the world.
BTRC
Annual Report 2012-2013
125
126 BTRC
Annual Report 2012-2013
BTRC
Annual Report 2012-2013
127
128 BTRC
Annual Report 2012-2013
BTRC
Annual Report 2012-2013
129
There would be a school in the project area which will be run as a branch
of a reputed school of the capital. A 10 bed hospital would be there to take
normal and emergency medical care of the employees. A gymnasium also
could be a part of the setup.
Facilities of a four or five star hotel would be made available so that the
both the local and foreign entrepreneurs may stay there and can hold
meeting as and when required for their own.
The village would be brought under the national grid to ensure
uninterrupted power supply. Apart from this, small power generating
centers could also be established to ensure uninterrupted power supply.
Needless to mention that high speed Internet arrangement will be made
available with redundant connectivity for uninterrupted communication.
Special security arrangement would ensure the safety and security of the
call center workforce.
Tele Center
Tele center is a particular place from where the majority people of the rural
areas of the country can avail different telecommunication service in a bigger
field like Internet, Voice Telecommunication and other information based
services. Tele centers are operated by small entrepreneurs independently.
Different local NGOs and mobile phone operators will provide necessary
training and full time assistance in rendering their services.
Various services provided by tele centers are as follows:
Internet surfing and e-mail
Health and agriculture related information
Voice chatting
Video conferencing
Computer composing
Scanning and printing
Commercial mobile calling
E-governance services
Value added services like a refill, downloading, tones etc.
E-fax
CD writing
Tele-medicine services
Multimedia education for children.
130 BTRC
Annual Report 2012-2013
There are more than 1500 tele centers in operation in the country at present.
The tele centers have been framed division wise as follows:
Barisal
: 56
Chittagong : 579
Dhaka
: 431
Khulna
: 154
Sylhet
: 55
Rangpur
: 139
Rajshahi
: 141
Total
: 1555
VSAT
Before being connected with the submarine cable, VSAT was used in
Bangladesh. Later, when submarine cable got connected many licensees
surrendered their VSAT licenses due to involvement of huge expenses. At
present, limited organizations are using VSAT for meeting their emergency
requirement. The Commission identified the organizations not requiring
VSAT services and asked them to use submarine cable to route their data
services. As a result, many of the VSAT licenses started the alternative
route of submarine cable to traffic respective data services. As such, use of
VSAT has reduced to a great extent. Now only a few corporate bodies
connected internationally are using VSAT with licenses from BTRC.
Besides, a total of 5 licensed entities is providing point to point domestic
data services by establishing VSAT Hub Station. The numbers of VSAT
licenses from BTRC are as under:
Sl. No
1.
2.
3.
4.
Type of license
Number
VSAT provider with Hub
05
VSAT Provider
12
VSAT User
46
ISP VSAT User
04
Total
67
These licenses continuously provide their services related information to the
Commission for which the illegal use of VSAT has been reduced greatly.
BTRC
Annual Report 2012-2013
131
132 BTRC
Annual Report 2012-2013
Country
Thailand
Thailand
Thailand
Sri Lanka
Vietnam
Vietnam
Laos
India
India
Switzerland
Switzerland
Singapore
China
China
France
Thailand
USA
Indonesia
Korea
Japan
Japan
Thailand
Switzerland
Country
Thailand
India
India
Iran
UAE
Switzerland
Vietnam
Switzerland
India
UK
Japan
UAE
UAE
UAE
India
Japan
Malaysia
Spain
India
Thailand
Malaysia
China
Cameroon
Switzerland
BTRC
Annual Report 2012-2013
133
No.
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
134 BTRC
Annual Report 2012-2013
Country
Thailand
Thailand
Thailand
Cambodia
Korea
Switzerland
Switzerland
Japan
Malaysia
Switzerland
Korea
Singapore
Maldives
Thailand
Thailand
Thailand
Indonesia
China
China
Sl.No. Workshop/Seminer/Meeting/Presentation
Date
21.
22.
23.
24.
19-07-2012
22-07-2012
22-07-2012
23-07-2012
25.
26.
27.
28.
29.
30.
31.
32.
33.
34.
35.
36.
37.
38.
39.
40.
41.
42.
43.
44.
45.
46.
47.
48.
136 BTRC
Annual Report 2012-2013
23-07-2012
23-07-2012
23-07-2012
23-07-2012
24-07-2012
24-07-2012
24-07-2012
24-07-2012
24-07-2012
25-07-2012
25-07-2012
25-07-2012
26-07-2012
26-07-2012
26-07-2012
26-07-2012
26-07-2012
30-07-2012
31-07-2012
01-08-2012
06-08-2012
06-08-2012
06-08-2012
07-08-2012
Sl.No. Workshop/Seminer/Meeting/Presentation
Date
49.
07-08-2012
50.
51.
52.
53.
54.
55.
56.
57.
58.
59.
60.
61.
62.
63.
64.
65.
66.
67.
68.
69.
70.
71.
72.
73.
74.
75.
76.
08-08-2012
12-08-2012
13-08-2012
13-08-2012
27-08-2012
27-08-2012
28-08-2012
29-08-2012
29-08-2012
30-08-2012
30-08-2012
03-09-2012
04-09-2012
04-09-2012
5-09-2012
06-09-2012
06-09-2012
06-09-2012
09-09-2012
09-09-2012
12-09-2012
12-09-2012
12-09-2012
17-09-2012
17-09-2012
18-09-2012
19-09-2012
BTRC
Annual Report 2012-2013
137
Sl.No. Workshop/Seminer/Meeting/Presentation
Date
77.
78.
79.
80.
19-09-2012
23-09-2012
26-09-2012
26-09-2012
81.
82.
83.
84.
85.
86.
87.
88.
89.
90.
91.
92.
93.
94.
95.
96.
97.
98.
99.
100.
101.
102.
103.
104.
105.
106.
107.
108.
109.
110.
138 BTRC
Annual Report 2012-2013
27-09-2012
27-09-2012
27-09-2012
30-09-2012
30-09-2012
03-10-2012
03-10-2012
04-10-2012
07-10-2012
07-10-2012
07-10-2012
08-10-2012
08-10-2012
09-10-2012
10-10-2012
10-10-2012
10-10-2012
10-10-2012
11-10-2012
11-10-2012
11-10-2012
15-10-2012
15-10-2012
22-10-2012
22-10-2012
22-10-2012
23-10-2012
23-10-2012
30-10-2012
31-10-2012
Sl.No. Workshop/Seminer/Meeting/Presentation
Date
111.
112.
01-11-2012
04-11-2012
113.
114.
115.
116.
117.
118.
119.
120.
121.
122.
123.
124.
125.
126.
127.
128.
129.
130.
131.
132.
133.
134.
135.
136.
137.
138.
139.
140.
141.
Commission meeting
Meeting with Mr. Mozena Ambassador USA
Embassy Dhaka.
Meeting With Machranga Television
Discussion Mr. Rouf Chowdhury,Chairman,
Ranks Telecom Ltd
Discussion with Mr. D S Faisal Hyder,
CEO, Qubee.
Review Meeting on 2G License Renewal issue.
Mr. Baker Zhou, CEO, HUAWEI 12-11-2012
Satellite Project Consultant Selection.
Bangladesh mobile Phone Importers Association
Briefing by NTTN.
Meeting with representatives ofFTTH Council
Ambassador of the Russian Federation to
Bangladesh H. E Mr. Aexander Nikolove & General
Satellite Company Mr. Sergey Dolgopolsky.
Meeting with ICT Mission Members
Commission Meeting
Satellite Project Consultant Selection
Committee Meeting.
Meeting with PSTN Operator.
Commission Meeting.
Public Consultation Regarding WCIT-2012.
Commission Meeting
3G Auction application demo.
Conference with Repoters about WCIT-2012
Meeting on NTTN Operator.
Presentation on SM Division (BTRC)
Discussion with All IGW Operator
Commission Meeting
Meeting with ITC operator
Recruitment Committee Meeting
Discussion with Call Center Operator.
Commission meeting
Final meeting of Annual report
Review Meeting about nomination for foreign
training and seminar
05-11-2012
07-11-2012
07-11-2012
11-11-2012
12-11-2012
14-11-2012
15-11-2012
15-11-2012
19-11-2012
20-11-2012
20-11-2012
21-11-2012
28-11-2012
29-11-2012
02-12-2012
18-12-2012
18-12-2012
19-12-2012
23-12-2012
27-12-2012
30-12-2012
31-12-2012
08-01-2013
09-01-2013
13-01-2013
15-01-2013
16-01-2013
16-01-2013
BTRC
Annual Report 2012-2013
139
Sl.No. Workshop/Seminer/Meeting/Presentation
Date
142.
143.
144.
145.
146.
147.
16-01-2013
21-01-2013
23-01-2013
24-01-2013
30-01-2013
31-01-2013
148.
149.
150.
151.
152.
153.
154.
155.
156.
157.
158.
159.
160.
161.
162.
163.
164.
165.
166.
167.
168.
169.
170.
171.
140 BTRC
Annual Report 2012-2013
04-02-2013
05-02-2013
05-02-2013
06-02-2013
13-02-2013
13-02-2013
14-02-2013
03-03-2013
10-03-2013
11-03-2013
21-03-2013
27-03-2013
16-04-2013
21-04-213
09-05-2013
14-05-2013
20-05-2013
20-05-2013
21-05-2013
28-05-2013
02-06-2013
02-06-2013
05-06-2013
06-06-2013
Sl.No. Workshop/Seminer/Meeting/Presentation
Date
172.
173.
174.
09-06-2013
10-06-2013
12-06-2013
175.
176.
177.
178.
179.
18-06-2013
23-06-2013
24-06-2013
26-06-2013
30-06-2013
Visitors
Mr. Narandra Gupta
Airtel
2.
09-07-2012
3.
Date
09-07-2012
4.
5.
MD, Ericsson.
ITU, Expert.
6.
7.
10-07-2012
15-07-2012
22-07-2012
23-07-2012
23-07-2012
23-07-2012
BTRC
Annual Report 2012-2013
141
SL. No.
9.
Visitors
Mr. Baker Zhou
CEO, HUAWEI.
10.
09-10-2012
22.
18-09-2012
21.
17-09-2012
Mr. M A Hashem
CEO, Westice Limited.
20.
04-09-2012
19.
04-09-2012
18.
03-09-2012
17.
02-09-2012
16.
29-08-2012
15.
08-08-2012
14.
31-07-2012
Mr. Mehta
CEO, Micromax Mobile.
13.
30-07-2012
12.
24-07-2012
11.
Date
01-11-2012
04-11-2012
23.
12-11-2012
24.
13-11-2012
25.
26.
142 BTRC
Annual Report 2012-2013
14-11-2012
19-11-2012
SL No
27.
Visitors
Date
28.
19-11-2012
29.
CEO, Robi
30.
20-11-2012
27-11-2012
31.
20-12-2012
32.
33.
24-12-2012
08-01-2013
34.
08-01-2013
35.
36.
37.
09-01-2013
38.
09-01-2013
13-01-2013
39.
40.
23-01-2013
29-01-2013
29-01-2013
BTRC
Annual Report 2012-2013
143
SL No
41.
Visitors
Mr. Gary Dewing
Managing Director, Ericsson
42.
Date
19-03-2013
19-03-2013
43.
09-04-2013
44.
15-04-2013
45.
06-05-2013
46.
15-05-2013
47.
20-05-2013
48.
22-05-2013
49.
09-06-2013
50.
S. Shapir Khasru
MD & CEO, X-net Ltd.
51.
52.
53.
144 BTRC
Annual Report 2012-2013
12-06-2013
18-06-2013
19-06-2013
Mr. Nowshad,CHRO-Robi
30-06-2013
Conclusion
Telecommunication Sector impacts positively on the economy of the country. At
present it becomes possible to cover about 100% area of the country under
telecom network. The number for mobile phone subscribers now exceeded 10
crore. It becomes common practice for people to view and read text, movie,
exchange of audio-video, video conferencing, e-Commerce, mobile banking,
reading the online version, entertainment, watching TV and reading of
newspaper by using the internet and mobile phone. BTRC has been working
diligently for the introduction of 3G service. Subscribers can use e-Commerce, eBanking, e-Education, e-Agriculture, e-Health, e-Governance and teleconference
services by using high speed internet by mobile phone which will play an
important role in increasing government revenue along with public welfare.
BTRC issued 1,557 (One thousand five hundred fifty seven) licenses during the
tenure of the present government from January 2009 to June 2013 to
accelerate social and economic development of Bangladesh, and to ensure
modern telecommunication and Internet services at a reliable and affordable
cost and to bring discipline in telecommunication system. Moreover, BTRC has
taken the initiatives for giving lease of the PGCB fiber network to two NTTN
operators, as Network service provider for making a strong Fiber Network
infrastructure. PGCB has signed an agreement with these two firms. BTRC has
been playing an important role in ensuring actual revenue earnings of the
Government from this sector. Revenue collection during 2001-2002 was Tk.
3.45 crore, whereas during 2012-2013 fiscal year it increases to Tk. 5404.69
crore.
At the present world of telecommunication and ICT, satellite is considered as
the most important alternative media of communication. Considering the
importance, the Government under its ICT policy has taken the initiatives for
launching Bangladesh's own satellite through BTRC. BTRC's project team is
trying relentlessly to carry out activities of Bangladesh's first satellite
(Bangabandhu Satellite) launching program.
Ministry of Posts and Telecommunications and BTRC are working for
preventing Cyber crimes through "BD-CSIRT (Bangladesh Computer Security
Incident Response Team)", established in BTRC. With its continuous efforts,
BTRC has been trying to get the telecommunication and information
technology sector as a whole upgraded and uplifted, so that the whole
population, irrespective of their places of residence, including the remotest
area, can easily get the benefit of modern technology at affordable prices.
BTRC
Annual Report 2012-2013
145
146 BTRC
Annual Report 2012-2013