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Table of Contents

Introduction .................................................................................................................................................. 3
Background ................................................................................................................................................... 3
8Ps of Integrated of Service Management .................................................................................................. 5
Place ........................................................................................................... Error! Bookmark not defined.

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Introduction to Service Management

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Group Assignment

Introduction to Service Management

UC1F1410

Introduction
This report contains documentation on how the 8p's of accommodation is integrated to a bank
and SWOT analysis of the bank.
There are two main purport of this is report is to show how Hong Kong and Shanghai Bank is
able to integrate the 8p's to its business activities, In the other hand, withal to document internal
and external effect of this bank. A retail business is a business which buys n sells product for the
final consumption and throughout the report it is expounded how Hong Kong and Shanghai Bank
is able utilize the 8p's in their business activities. And we hope that this information is sufficient
enough to provide a good erudition and understanding on how the 8 P's of accommodations are
integrated to a retail business.

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Introduction to Service Management

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Background
HSBC is kenned as one of the most sizably voluminous financial and banking accommodations
industries in the ecumenical background. Background HSBC ken most sizably voluminous
industries in the ecumenical financial and banking accommodations as a. The company is
headquartered in London and has an international networks which composes of over 10, 000
offices in more than 82 states and territories within Asia-Pacific Region, Europe, Cumulated
States of America, Africa and Middle East. HSBC Holdings Plc are regarded to have around
200,000 shareholders in over 100 nations as noted in listings in countries like Incipient York,
Bermuda, Paris and Hong Kong. HSBC Holdings Plc, the company is located in east London and
an international network which composes the mid-10, 000 offices and more than 82 African
states and regions within Asia Pacific region, Europe, Coalesced States of America are, counting
the 100 countries around 200,000 shareholders in countries such as Incipient York as mentioned
in the listing, Bermuda, Paris and Hong Kong. Because of the ecumenical network connects by
the implementation of advances technology like the cyber world and information communication
technology, the company has been able to provide an intensive range and reach of financial
accommodations which includes commercial banking, investment banking and market personal
financial accommodations, and other banking and financial products and accommodations. The
business philosophy of HSBC gives paramount to values and principles in all aspects of
everyday living. Because of the ecumenical network communications and information
technology like the Internet by following links to technology development, corporate and other,
has been to provide accommodations worth an extensive range financial and personal financial
accommodations to reach including commercial banking, investment banking and markets, banks
and financial products and accommodations. HSBC's business philosophy in all aspects of
everyday

life

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and

gives

the

principles

of

Introduction to Service Management

values

is

compulsory.

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8Ps of Integrated of Service Management


Product

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Introduction to Service Management

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