Escolar Documentos
Profissional Documentos
Cultura Documentos
RESEARCHTECHNIQUES
Definitions
Importance
Fourmethodsofknowing
Scienceandresearch.
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Meaning of research
Search for Knowledge
Scientific and Systematic search for pertinent information on a
specific topic
Advanced Learners dictionary of Current
English, Oxford 1952, p 1069 lays down the
meaning of research:
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IMPORTANCE:
Allprogressisbornofinquiry.Increasedamountsofresearchmake
progresspossible.
Logicalhabitofthinkingandorganizationdevelops
Appliedresearchdevelops.
Itformsthebasisforallgovernmentpoliciesinoureconomicsystem.
problemsolvinginoperationalandplanninginbusinessindustry.
Solvingsocialresearchproblems.
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Knowledge
What is Knowledge?????
Knowledge is a familiarity with
someone or something, which
can include facts, information,
descriptions, or skills acquired
through experience or
education.
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SourcesofKnowledge
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Authority:
The authoritarian method for acquiring knowledge is when people with
accepted sense of authority or status deliver the knowledge.
This method could be useful or harmful depending on the trustworthiness of
the deliverer.
The authority of experts or specialists in a certain field will provide knowledge
that people outside the field will depend upon.
Examples include specialized physicians, specialized engineers, etc. Usually
those experts have used scientific methods to acquire their knowledge, which
they pass along.
However, when a person delivers knowledge without having a trustworthy
authority, then the knowledge gained is greatly hampered.
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Tradition:
Is when knowledge about how the world works is passed along through the
ages and beliefs of a particular culture or sub-culture.
In this case you rely on cultural beliefs and values about what most people
would consider acceptable.
This method is useful in the sense that you do not have to start from scratch for
the quest for knowledge, but rather you can rely on earlier beliefs and known
facts to build upon new knowledge.
However, this method could very well be detrimental if you do not challenge
cultural beliefs or accepted knowledge.
In this case the advancement of the world would be severely jeopardized.
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Intuition:
Is when knowledge is accumulated merely on your intuition rather than on
substantial facts.
This method could obviously be problematic if you build conclusions upon
intuitions that turn out to be unreliable or untrue.
On the other hand, intuition could be a very useful starting point for future
research by providing ideas predicting possible outcomes, which could be
followed by a rigorous investigation--the scientific method.
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Science:
The scientific method, which is the method generally accepted to bring out
the truth of world matters, is a series of systematic and rigorous investigative
procedures in an attempt to eliminate bias and develop explanations of events.
Science is distinguished from nonscientific activities in that science
organizes facts, formulate laws and theories, and is subject to empirical
testing.
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Scientific
casualactivity
consciousactivity
unplannedinquiry
deliberateinquiry
generalizationerrors
replicationispossible
illogicalreasoningaccepted
followslogicalreasoning
carelesswithmistakes
takesprecautions
informalornoobservations
systematicobservations
RESEARCHTECHNIQUES
SignificanceofresearchinArchitecture
Socialresearch
Interdisciplinaryapproach
EnvironmentBehaviorresearch.
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BPRU (1972)
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The design process has been a hot topic for debate among
architects particularly regarding the best "way" to design.
Many have written about their views on the process of design.
In simple terms, design involves a cyclical process of three main
stages: analysis, synthesis, and evaluation.
As a designer you are faced with a problem which requires
analysis, then you initiate possible solutions for the problem, then
you evaluate the alternatives to decide on the best solution. The
results could very well affect the original analysis or problem,
hence the cyclical nature of the design process.
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ANALYSIS
EVALUATION
SYNTHESIS
is
1. Analysis
2. Synthesis
Solution - producing
one or more tentative
solutions
3. Evaluation
Criticism - critiquing
the tentative solutions
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PASSIVE
DESIGN OF
BUILDING
ENCLOSURE
THERMAL COMFORT
SOLAR CONTROL
DAYLIGHTING
NATURAL VENTILATION
COST, AESTHETICS
WATERPROOFING
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INTERNAL AIR/SURFACE
TEMPERATURES
SHADING EFFICIENCY
DAYLIGHT FACTORS, GLARE
AIRCHANGE
SURFACE AREA
WALL SYSTEM
ROOF SYSTEM
FLOOR SYSTEM
APERTURES, SHADING
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Social research:
Social research refers to research conducted by social scientists, which
follows a systematic plan. Social research methods can generally vary
along a quantitative/qualitative dimension.
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Environmentbehaviorresearch:
Physical
Social
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Research in architecture
Specific
research
areas
in
architecture
include
Social,
Technological,
Social Research examines the people who inhabit and use the spaces of
architecture.
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Research in architecture
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Discussion on Dissertation
Broad areas for examining in architecture:
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Discussion on Dissertation
Preliminary Submission:
Name
Email & mobile number
Topic/ area of research
Objectives (what you intend to do?)
Background (what has been done on the same?)
Methodology (How do you propose to do?)
RESEARCHTECHNIQUES
Introduction to Research process flow chart.
Research approaches- inductive and deductive.
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RESEARCHTECHNIQUES
Objectives of research
Motivation in research
Ethics to be considered in research
Principles of good research
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Objectives of Research
To discover answers to questions through the application of
scientific procedures.
The main aim of the research is to find out the truth which is
hidden and which has not been discovered as yet.
Though each research study has its own specific purpose,
research objectives may be categorized into a number of
following broad groupings:
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MOTIVATION IN RESEARCH
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2. Validity:
The soundness and correctness, accuracy and precision, of the
information provided in the research.
A valid measurement is a measurement that correctly measures
what it is it intended to measure.
3. Generalizability:
The ability of the research to be generalized or widely applied
to larger populations or settings or situations.
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4. Utility:
The potential for research to be used in improving the status
quo and as a basis for action or purpose.
This criterion is about the degree of usability of research in
policy-making and decision-making.
Other criteria's are
The research should have a clear statement of research aims,
which defines the research question.
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gathering
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Ethics in research
Conducting research in a proper and authentic way is
essential.
Among the concerns that each researcher should be aware
of is to maintain the highest level of ethics in research.
Deception in all its forms must be avoided. Ethics is
involved while preparing for research, while conducting
research, and while reporting research.
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RESEARCHTECHNIQUES
CLASSIFICATIONS OF RESEARCH
1. Exploratory research
2. Descriptive research
3. Analytical research
4. Explanatory research
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Exploratory research:
Explanatory research:
Research that seeks to explain the causes of a particular problem and answer why a
phenomenon or a problem has occurred the way it did.
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2.Qualitative research:
Research that relies upon qualitative-type data.
Qualitative research, on the other hand, is concerned
with qualitative phenomenon, i.e. phenomena relating
to or involving quality or kind.
Qualitative research is specially important in the
behavioural sciences where the aim is to discover the
underlying motives of human behaviour.
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2. Empirical research:
It relies on experience or observation alone, often
without due regard for system and theory.
It is data-based research, coming up with conclusions
which are capable of being verified by observation or
experiment.
It is an experimental type of research. In such a research
it is necessary to get at facts firsthand, at their source,
and actively to go about doing certain things to stimulate
the production of desired information..
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2. Secondary research:
Research that relies upon existing references and
data previously collected second-hand data
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2. Verification research:
Research that seeks to verify, test, confirm,
corroborate, prove, substantiate, authenticate a theory
or assumption about a particular phenomenon or
problem, or refute, contradict, and disprove such a
theory or assumption
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2. Quasi-experimental research:
Research that seeks to establish a less-than-causal relationship
between variables. This type is sought after when experimental
research is not possible
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3. Correlation research:
Research that seeks to establish the existence of a
relationship, connection, or association among
variables that is not a causal relationship, but good
enough for the purpose of the study.
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focuses
upon
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that
includes
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Quantitativeresearch
Surveyresearch:providesaquantitativeornumericdescriptionoftrends,
attitudesofapopulationbystudyingasampleofthatpopulation.
Itincludescrosssectionalandlongitudinalstudiesusingquestionnairesof
structuresinterviewsfordatacollection,withtheintentofgeneralizingfroma
sampletoapopulation.
Experimentalresearch:seekstodetermineifaspecifictreatmentinfluencesan
outcome.Theimpactisassessedbyprovidingaspecifictreatmenttoonegroup
andwithholdingiffromanotherandthendetermininghowbothgroupsscored
onanoutcome.
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Qualitative research
Ethnography: is a strategy of inquiry in which the researcher studies an
intact cultural group in a natural setting over a prolonged period of time by
collecting, primary, observational and interview data. The research process is
flexible and typically evolves contextually in response to the lived realities
encountered in the field setting.
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Casestudies:areastrategyofinquiryinwhichtheresearcher
exploresindepthaprogram,event,activity,processoroneor
moreindividuals.
Phenomenologicalresearch:
Itisastrategyofinquiryinwhichtheresearcheridentifiesthe
essenceofhumanexperiencesaboutaphenomenonas
describedbyparticipants.
Understandingthelivedexperiencesmarksphenomenologyasa
philosophyaswellasamethod.
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Narrativeresearch:isastrategyofinquiryinwhichthe
researcherstudiesthelivesofindividualsandasksoneor
moreindividualstoprovidestoriesabouttheirlives.
Mixedmethods
Sequential:expandonthefindingsofonemethodwith
anothermethod.
Beginningwithqualitativeinterviewforexploratory
purposedandfollowedbyquantitative,surveymethod
withalargesamplestogeneralizeresultstoapopulation.
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Concurrentmixedmethods:
Convergesquantitativeandqualitativedatainorderto
provideacomprehensiveanalysisoftheresearchproblem.
Transformativemixedmethods:providesaframeworkfor
topicsofinterest,methodsforcollectingdata,and
outcomesorchangesanticipatedbythestudy.
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RESEARCHTECHNIQUES
CLASSIFICATIONS OF RESEARCH
1. Exploratory research
2. Descriptive research
3. Analytical research
4. Explanatory research
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Exploratory research:
Explanatory research:
Research that seeks to explain the causes of a particular problem and answer why a
phenomenon or a problem has occurred the way it did.
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2.Qualitative research:
Research that relies upon qualitative-type data.
Qualitative research, on the other hand, is concerned
with qualitative phenomenon, i.e. phenomena relating
to or involving quality or kind.
Qualitative research is specially important in the
behavioural sciences where the aim is to discover the
underlying motives of human behaviour.
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2. Empirical research:
It relies on experience or observation alone, often
without due regard for system and theory.
It is data-based research, coming up with conclusions
which are capable of being verified by observation or
experiment.
It is an experimental type of research. In such a research
it is necessary to get at facts firsthand, at their source,
and actively to go about doing certain things to stimulate
the production of desired information..
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2. Secondary research:
Research that relies upon existing references and
data previously collected second-hand data
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2. Verification research:
Research that seeks to verify, test, confirm,
corroborate, prove, substantiate, authenticate a theory
or assumption about a particular phenomenon or
problem, or refute, contradict, and disprove such a
theory or assumption
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2. Quasi-experimental research:
Research that seeks to establish a less-than-causal relationship
between variables. This type is sought after when experimental
research is not possible
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3. Correlation research:
Research that seeks to establish the existence of a
relationship, connection, or association among
variables that is not a causal relationship, but good
enough for the purpose of the study.
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focuses
upon
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that
includes
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Quantitativeresearch
Surveyresearch:providesaquantitativeornumericdescriptionoftrends,
attitudesofapopulationbystudyingasampleofthatpopulation.
Itincludescrosssectionalandlongitudinalstudiesusingquestionnairesof
structuresinterviewsfordatacollection,withtheintentofgeneralizingfroma
sampletoapopulation.
Experimentalresearch:seekstodetermineifaspecifictreatmentinfluencesan
outcome.Theimpactisassessedbyprovidingaspecifictreatmenttoonegroup
andwithholdingiffromanotherandthendetermininghowbothgroupsscored
onanoutcome.
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Qualitative research
Ethnography: is a strategy of inquiry in which the researcher studies an
intact cultural group in a natural setting over a prolonged period of time by
collecting, primary, observational and interview data. The research process is
flexible and typically evolves contextually in response to the lived realities
encountered in the field setting.
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Casestudies:areastrategyofinquiryinwhichtheresearcher
exploresindepthaprogram,event,activity,processoroneor
moreindividuals.
Phenomenologicalresearch:
Itisastrategyofinquiryinwhichtheresearcheridentifiesthe
essenceofhumanexperiencesaboutaphenomenonas
describedbyparticipants.
Understandingthelivedexperiencesmarksphenomenologyasa
philosophyaswellasamethod.
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Narrativeresearch:isastrategyofinquiryinwhichthe
researcherstudiesthelivesofindividualsandasksoneor
moreindividualstoprovidestoriesabouttheirlives.
Mixedmethods
Sequential:expandonthefindingsofonemethodwith
anothermethod.
Beginningwithqualitativeinterviewforexploratory
purposedandfollowedbyquantitative,surveymethod
withalargesamplestogeneralizeresultstoapopulation.
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Concurrentmixedmethods:
Convergesquantitativeandqualitativedatainorderto
provideacomprehensiveanalysisoftheresearchproblem.
Transformativemixedmethods:providesaframeworkfor
topicsofinterest,methodsforcollectingdata,and
outcomesorchangesanticipatedbythestudy.
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RESEARCHTECHNIQUES
LITERATUREREVIEW
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inquiry
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Literaturereviewfordesigners
andresearchers
Ex:Kevinlynch
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Uses of literature
review
1.Using literature
review to identify the
research question
(eg: Kevin Lynch
theory in other cities)
2.Using literature
review to focus on the
topic of enquiry
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Primaryandsecondarysources:
Methodologybytheoryandapplication:
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Specific tactics:
Where to go: resources:
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BOOKS
comprise a central part of any bibliography.
Advantage-material published generally is of good quality
and the findings are integrated with other research to form a
coherent body of knowledge.
Disadvantage-material is not completely up to date, as it
can take a few years between the completion of a work and
publication in the form of a book.
Search for books in your area of interest, prepare a final list,
locate these books in the libraries or borrow from other
sources.
Examine their content, if contents are not found to be
relevant to your topic, delete it from your reading list.
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JOURNALS
Journals provide you with the most up-to-date information,
even though there is a gap of two to three years between
the completion of a research project and the publication
in a journal.
As with books, you need to prepare a list of journals for
identifying literature relevant to your study.
This can be done as follows:
-locate the hard copies of the journal that are appropriate to
your study;
- use the internet
- look at the index of research abstracts in the relevant field
to identify and read the articles.
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THE BIBLIOGRAPHY
The bibliography should give a clear, complete description of the sources
that were
used while preparing the report.
It is an alphabetical list as per the authors surname.
1. For a Book
Surname of author, name or two initials, Title taken from titlepageunderlined or in italics, Edition (if more than one), volume if more than
one, place of publication, publishers, date on title page or copyright date.
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RESEARCHTECHNIQUES
HYPOTHESES
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Constructing hypotheses:
As a researcher you do not know about a phenomenon, but you
do have a hunch to form the basis of certain assumption or
guesses.
You test these by collecting information that will enable you to
conclude if your hunch was right.
The verification process can have one of the three outcomes.
Your hunch may prove to be:
1. right
2. partially right
3. wrong.
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Definitions of hypothesis
Hypotheses are single tentative guesses, good hunches assumed
for use in devising theory or planning experiments intended to be
given a direct experimental test when possible. (Eric Rogers,
1966)
A hypothesis is a conjectural statement of the relation between
two or more variables. (Kerlinger, 1956)
Hypothesis is a formal statement that presents the expected
relationship between an independent and dependent
variable.(Creswell, 1994)
A research question is essentially a hypothesis asked in the form
of a question.
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Thus, working hypotheses arise as a result of apriori thinking about the subject, examination of the
available data and material including related studies
and the counsel of experts and interested parties.
Working hypotheses are more useful when stated in
precise and clearly defined terms.
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Hypothesis needs to be structured before the datagathering and interpretation phase of the research:
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Directional Hypothesis
Is a type of alternative hypothesis that specifies the direction
of expected findings.
Sometimes directional hypothesis are created to examine the
relationship among variables rather than to compare groups.
Directional hypothesis may read,is more than.., will be
lesser..
Example:
Children with high IQ will exhibit more anxiety than children
with low IQ
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Non-directional Hypothesis.
Is a type of alternative hypothesis in which no definite
direction of the expected findings is specified.
The researcher may not no what can be predicted from the
past literature.
It may read, ..there is a difference between..
Example:
There is a difference in the anxiety level of the children of
high IQ and those of low IQ.
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DERIVATION OF HYPOTHESIS
Inductive:
Researcher notes the observations of behavior, thinks about the
problem, turns to literature for clues, makes additional
observations, derives probable relationships, and the hypothesizes
an explanation.
Hypothesis is then tested.
May be limited in scope.
Can lead to unconnected findings, which could explain little about
the research.
Observations Study Probable relationship Hypothesis Theory
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DERIVATION OF HYPOTHESIS
Deductive:
Researcher begins by selecting a theory, derives a hypothesis
leading to deductions derived through symbolic logic or
mathematics.
These deductions are then presented in the from of statements
accompanied by an argument or a rationale for the particular
proposition.
Theories are not speculations but are previously known facts.
Process is a technique to test the adequacy of the theory.
Theory Hypothesis Study & Deduction Statement
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FORMULATION OF HYPOTHESIS
Formulation of Hypothesis differs with the method of research
conducted.
Qualitative method.
Quantitative method.
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QUALITATIVE METHOD
The enquirer uses research questions, not objectives or hypothesis.
The enquirer poses a central question, which is being examined in
the study in the most general form-the broadest question that can
be asked in a study.
Several sub-questions are raised related to the central question to
narrow the focus of study but to leave the questioning at an open
end.
They are under continual review and restructuring along the
course of research.
Questions begin with what, how
They focus on a single concept.
The questions use non-directional terminology.
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QUANTITATIVE
The researcher uses questions and hypothesis to compose and focus
the purpose of study.
Hypothesis or research questions:
1.May be used to compare the variables.
2.May be used to relate the variables.
3.May be used to describe the variables.
The research follows from a test of theory and the question and the
hypothesis or the research questions are included in the theory.
Independent and dependant variables are measured separately.
Not a combination of both. Either a research questions or a
hypothesis.
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TESTINGTHE HYPOTHESIS
Hypothesis tests are procedures for making rational decisions about
the reality of effects.
Tools for testing Hypotheses:
Data Collection
Ideas
Expert opinions
Deductions
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Negative Findings
Even if hypotheses are not confirmed, they have
power.(Kerlinger, 1956)
Negative findings are as important as positive ones, since they
cut down ignorance and sometimes point up fruitful hypotheses
and lines of investigation. It acts as a guiding factor for future
research in that field.
Hypothesis cannot be proved or disproved; but only supported or
not supported. (Ary, p.85)
RESEARCHTECHNIQUES
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Types of variables
Variables come in different types depending upon their role in
the research.
1. The independent variable is the variable that influences
another variable (the dependent variable).
2. The dependent variable is the one influenced by another
variable (the independent variable).
3. The extraneous variable is the independent variable that is
not related to the purpose of study, but may affect the dependent
variable.
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Operationalizing variables
Variables need to be clearly defined and in a way that
permits some kind of measurement.
The operational definition of a variable must retain the
meaning of the original variable and allow possible
measurement using the available resources.
Any variable can be operationalized in different ways
depending upon the hypotheses and focus of the study.
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Measurement of variables
Variables vary, but they may vary in different ways.
Some vary in terms of differences of degree such as temperature
or height, others vary in terms of differences in rank or order
others vary in terms of differences in variety such as nationality
or religion, others vary in simply whether they exist or not.
These different ways of variation represent what is known as
"levels of measurements" for variables.
The following table summarizes the four
measurements (adapted from Hoover, 1980, pp.96).
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levels
of
Level
of
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measurement Allowable
properties
variable
Examples
Nominal
Classification
Ordinal
Interval
Ratio
age,
weight,
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Identifying Variables:
In a research study it is important that the concepts used should
be operationalised in measurable terms so that the extent of
variations in respondents understanding is reduced if not
eliminated.
Techniques about how to operationalise concepts, and
knowledge about variables, play an important role in reducing
this variability.
Their knowledge, therefore is important in fine tuning the
research problem.
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Concept
Variable
Subjectiveimpression
Nouniformityastoits
UnderstandingamongDifferent
people
Assuchcannotbemeasured.
Measurablethoughthedegreeof
precisionvariesfromscaletoscale
andvariabletovariable.
Excellent
gender(male/female)
Highachiever
age(xyearsymonths)
Rich
weight(kg)
Satisfaction
height( cms)
Domesticviolence
Income(Rsperyear)
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RESEARCHTECHNIQUES
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Sampling Procedures
All the items under consideration in any field of
inquiry constitute a universe or population
A complete enumeration of all the items in the
population is known as a census inquiry. It demands
highest accuracy.
A few items selected from the universe of our study
purposes constitute a sample.
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SAMPLING.
STUDY POPULATION
SAMPLE
TARGET POPULATION
2
1
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Samplevs.Population
Sample
Population
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2
2
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SAMPLING BREAKDOWN
Probabilisticsampling
Simple random
Complex random
Systematic sampling
Stratified sampling
Cluster sampling
Multi-stage sampling
Sequential sampling
NonProbabilisticsampling
Deliberate/ convenience/judgment
sampling
Quota sampling
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Probability sampling
1.Simple random sampling
This type of sampling is also known as chance
sampling or probability sampling where each and
every item in the population has an equal chance of
inclusion in the sample and each one of the possible
samples, in case of finite universe, has the same
probability of being selected.
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Define
population
Develop
sampling
frame
Assigneach
unita
number
Randomlyselect
therequired
amountof
random
numbers
Systematically
selectrandom
numbersuntilit
meetsthe
samplesize
requirements
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a. Systematic sampling
In some instances the most practical way of sampling is
to select every 15th name on a list, every 10th house on
one side of a street and so on.
Sampling of this type is known as systematic sampling.
An element of randomness is usually introduced into
this kind of sampling by using random numbers to pick
up the unit with which to start.
This procedure is useful when sampling frame is
available in the form of a list.
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Define
population
Develop
sampling
frame
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Decidethe
samplesize
Workout
whatfraction
oftheframe
thesample
size
represents
Select
accordingto
fraction(100
samplefrom
1,000frame
then10%so
every10th unit)
Firstunit
selectby
random
numbers
thenevery
nthunit
selected
(e.g.every
10th)
Systematicsampling
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b. Stratified sampling
If the population from which a sample is to be drawn
does not constitute a homogeneous group, then stratified
sampling technique is applied so as to obtain a
representative sample.
In this technique, the population is stratified into a
number of non- overlapping subpopulations or strata that
are individually more homogeneous than the total
population.
Definepopulation
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Developsampling
frameaccording
tocharacteristics
required
Determinethe
proportionof
eachpopulation
variableof
interest
Systematicsampling
methodscanthenbe
followedtoselect
sampleunit
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Multi-stage sampling
This is a further development of the idea of cluster
sampling. This technique is meant for big inquiries
extending to a considerably large geographical area
like an entire country
Under multi-stage sampling the first stage may be to
select large primary sampling units such as states, then
districts, then towns and finally certain families within
towns. If the technique of random-sampling is applied
at all stages, the sampling procedure is described as
multistage random sampling.
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Sequential sampling
This is somewhat a complex sample design where the
ultimate size of the sample is not fixed in advance but is
determined according to mathematical decisions on the
basis of information yielded as survey progresses.
This design is usually adopted under acceptance
sampling plan in the context of statistical quality
control.
One can go on taking samples one after another as long
as one desires to do so.
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Non-probability sampling
Deliberate/ convenience/judgment sampling
Deliberate sampling is also known as purposive or
non-probability sampling.
This sampling method involves purposive or deliberate
selection of particular units of the universe for
constituting a sample which represents the universe.
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Quota sampling
In stratified sampling the cost of taking random
samples from individual strata is often so expensive
that interviewers are simply given quota to be filled
from different strata, the actual selection of items for
sample being left to the interviewers judgment. This
is called quota sampling.
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DATA
COLLECTION
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Data Collection
Primary data can be collected either through experiment
or through survey.
The five methods of human behavior research being
reviewed are:
A. Observation
B. Survey
C. Experiment or Quasi-Experiment
D. Case Study
E. Visual and Content Analysis
Practical Guide to Behavioral Research by B. Sommer and R. Sommer (2001).
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Behavioral Observation
Casual Observation
it occurs without predetermined categories or a
systematic scoring system; it is a quick visual
inspection of activities or the space.
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Naturalistic Observation
Sometimes called direct or non participant
observation.
The observer in this type is considered an
OUTSIDER. One can differentiate two types of
naturalistic observation:
the secret outsider
the recognized outsider
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Recording devices
Observations can be recorded using photographs, precoded checklists, maps, notations, or videotapes and
movies (Zeisel, 1984).
Mapping observed behavior is a well known technique
called behavioral mapping, which is an annotated diagram
or map of observed behavior.
Notations are basically
observed behavior.
written
description
of the
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Systematic Observation
answers a specific research question by systematically
planning the observation and recording of data. It can be
repeated by other researchers.
A scoring system must be developed, usually by casual
observation.
Several observers can be used but they must be trained to
understand the behaviors in the same way.
This increases the reliability (agreement) of the observers.
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Participant Observation
Participant observation is when the observer is an INSIDER.
It occurs when the observer becomes part of the
environment and people being studied.
One can differentiate two types of participant observation:
the marginal participant
the full participant
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Behavioral Mapping
The second type of observation is Behavioral Mapping.
To use behavioral mapping, think about taking a set of plans
with you to a site, sitting down, and noting on the plans
people, their activities, and the location or where
these activities occur.
The plan becomes your map, an actual chart of an area on
which peoples locations and activities are indicated.
Notations are made during observations or later from notes
made while observing.
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Place-centered maps
refer to how people use a specific space.
This type of mapping can be unobtrusive and is good
for public spaces.
Observers watch the actions in a particular behavior
setting and record them on diagrams or plans.
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person-centered maps
It is drawn to study peoples tasks, activities, and
movement throughout the space.
The goal is to learn about a group of individuals whose
activities are charted throughout the day.
It is done on only a few individuals at a time. It can be
obtrusive.
Trackingmuseumusers
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Trace Observation
The third type of observation involves observing physical
traces.
This means you systematically look at environments for
evidence of earlier activity or other indicators that people
were there and interacted with one another or with the
environment.
This method is used to see how people actually use a
space.
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Erosion traces
It is shown by deterioration or wear that provides a look
at the usage pattern.
The physical environment has been worn down such as
an indentation on a step where everyone has put their
foot over time, or the upholstery on only one chair in a
seating arrangement is badly worn and you realize that
that chair is the only one with a view to the outdoors.
Both situations beg the question, what does this mean?
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Accretion traces
It is build-up of a residue or an interaction.
These traces are added to the environment and show how
the user has changed an environment (Sommer & Sommer,
2001).
For example, people may move chairs closer together in a
study area so they can interact as a group, or may leave
trash on the floor .
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Recording devices
Observations can be recorded using photographs,
drawings, annotated diagrams, or counting (Zeisel,
1984).
Comparing Observation Techniques The following is a
chart summarizing the qualities of each technique
(adapted from Zeisel, 1984).
Naturalistic
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Participant
Trace
emphatic(feelforthe
character)
emphatic(feelforthe
character)
imageable (suggestsideas)
Direct
Direct
easy
variablyintrusive
unobtrusive
unobtrusive(noinfluence
onbehavior)
Dynamic
Dynamic
durable(donotquickly
disappear)
Sampling Observations
Maps
These have to be content analyzed.
Techniques such as map overlays can help in
identifying the patterns existing in the field.
Counts
Counting (of persons/ number of occurrences)
helps in quantifying the observations and employing
statistical procedures which in turn strengthens the
observations and helps in identifying patterns in
the data.
Descriptions
Qualitative field notes help in describing the
phenomenon.
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Survey method
Survey research is a method of descriptive research used
for collecting primary data based on verbal or written
communication with a representative sample of individuals or
respondents from the target population.
Survey research studies large and small populations (or
universe) by selecting and studying samples chosen from
the population to discover the relative incidence ,
distribution and interrelations of sociological and
psychological variables.
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Types of surveys
Surveys are classified by the methods of obtaining
information
1.
2.
3.
4.
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Panel techniques
A sample of respondents is
,interviewed and studied at later.
selected
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Telephone interviews
Little to recommend beyond speed and low cost.
Especially when the interviewer is unknown to the
respondent, they are limited by possible nonresponsive on
cooperativeness and by reluctance to answer more than
simple superficial questions.
This type can sometime be useful in obtaining information
essential to a study.
Principal defects is the inability to obtain detailed
information
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mailing questionnaires
This method is popular
But it has serious drawbacks unless it is used in conjunction
with other techniques
Two of these defects are possible lack of response and the
inability to check the response given
Responses returns of less than 40% or 50% are common.
As a result of low returns in mail questionnaire valid
generalizations cannot be made.
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Personal interviews
Direct, face-to-face Interview:
Interviewer and interviewee see and talk to each other
face-to-face.
Includes In-home/In-office Interview Appointment first, Face
to face Interview needs Skill
Mall Intercept Interview
Interview outside home, in supermarkets,
departmental stores, other public places
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The interview
The interview is a face to face interpersonal role situation in
which one person , the interviewer asks a person being
interviewed, the respondent, questions designed to obtain
answers pertinent to the research problem.
In the standardized interviews, the
sequence and their wording are fixed.
questions,
their
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A questionnaire
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D e te r m in e
S u rvey
O b je c tiv e s
D e c id e D a ta
C o lle c tio n
M e th o d s
P re -d e s ig n a c tiv itie s
G a th e r D a ta
U s in g th e
Q u e s tio n n a ir e
Q u e s t io n
D e v e lo p m e n t
Q u e s tio n
E v a lu a tio n
b y R esea rch er
a n d b y C lie n t
P retest th e
Q u e s t io n n a
ir e
R e v is e ,
F in a liz e ,
and
D u p lic a t e
D e s ig n
a c tiv itie s
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O pen-ended
Q uestions
C losed-ended
Q uestions
Scaled
Q uestions
Basic
O pen-ended
Q uestions
D ichotom ous
Q uestions
Labeled
Q uestions
Probing
Q uestions
M ultiple-C hoice
R esponses
U nlabeled
Q uestions
C larifying
Q uestions
Single-coded
M ultiple-coded
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________________________________________________________________________
Probing Questions
Q. What do you particularly like about Johnson & Johnson baby oil?
__________________________________________________________________________
PROBE: Anything else?
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_____________________________________________________________________
Q. On an average, how much do you spend on newspapers, books and magazines in a
month? (Please check one from the following responses.)
Less than $15 ...................................
Between $16 & $30 .......................
Between $31 & $45 .......................
Between $46 & $60 .......................
$60 or more ...................................
1
2
3
4
5
Single-coded
question
1
.2
3
4
VCR
5
Microwave
. 6
Cellular phone .7
Others
.8
Specify ____________
Multi-coded
question
__________________________________________________________________________________________________
__
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Scaling questions
Scaling questions are special types of closed-ended questions.
They include, among others, the following categories of questions.
Behavioral/Attitudinal questions
Buying-intent questions
Agree-Disagree questions
Preference questions
Ranking questions
Semantic differential questions
Constant-sum questions
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Type of
Scaled
Questions
Unlabeled
scaledresponse
question
Labeled
scaledresponse
question
Advantages
Disadvantages
On a scale of 1 to 7,
how would you rate
the IBM Thinkpad on
ease of operation?
1. Allows a respondent to
express the degree of
his/her intensity of
feelings.
2. Easy to administer and
code.
Do you disagree
1. Allows a respondent to
strongly, disagree,
express the degree of
agree, or agree strongly his/her intensity of
with the statement,
feelings.
IBM laptops are a
2. Easy to administer and
better value than
code.
Compaq laptops?
3. Respondents can relate
to the scale.
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Respondents
may not relate to
the scale well.
Scale may be
forced or
overly detailed.
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SEQUENCING
Start with simple opening
questions
Place
broad-based questions
first;
more specific and narrow
questions and difficult,
sensitive, embarrassing
questions should come
later(Funnel approach)
Classification questions
last.
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Questionnaire Layout