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Student handbook

LLB

Diploma in Law

Diploma in the Common Law

20132014

Statement
The University of London and its staff cannot accept legal
responsibility for the information which this document contains or
the use to which this information is subsequently put. Although
every step is taken to ensure that the information is as accurate as
possible, it is understood that this material is supplied on the basis
that there is no legal responsibility for these materials or resulting
from the use to which these can or may be put.
Note: the telephone and fax numbers given in this handbook
for addresses outside the United Kingdom are those to be
used if you are in that country. If you are telephoning or faxing
from another country, we suggest you contact your local
telecommunications provider for details of the country code and
area code that you should use.

Published by: University of London


University of London 2013

Contents
Programme
section
General section

PROGRAMME SECTION

GENERAL SECTION

Introduction........................................... 1

Introduction....................................... G.1

The University and the University of


London International Programmes..... 2

New developments in 2013.............. G.2

Message from the Programme


Director.................................................. 3

Your Programme Specification


and Regulations................................ G.5

The LLB as a Qualifying Law Degree


in England and Wales........................... 4

Qualifications Framework................ G.6

Contacting the University................ G.3

Key dates in year one........................... 6

Fees, refunds and financial


assistance.......................................... G.7

Getting started...................................... 7

Studying at an institution................ G.9

Planning your studies.......................... 8

Online resources............................. G.13

Learning resources............................. 10

Libraries........................................... G.15

Transfers.............................................. 15

Bookshops....................................... G.15

Examinations and resits..................... 17

Confirmation of registration.......... G.16

Academic prizes.................................. 21

Change of details............................ G.16

Undergraduate Laws
Programme Office.............................. 23

Requesting your study


materials and maintaining
your registration............................. G.17
Entering for examinations............. G.20
Accreditation of prior learning...... G.25
Transferring your registration........ G.26
Certificates, transcripts and
Diploma supplements.................... G.28
The graduation ceremony.............. G.29
The Careers Group and C2............ G.30
University of London
International Programmes
Alumni Association........................ G.31
University of London Union.......... G.32
Information for students with
specific access requirements......... G.33
Complaints procedure.................... G.34
Student Charter............................... G.35

LLB handbook 20132014

ii

LLB handbook 20132014

Part I: Programme section

Contents

Introduction........................................... 1

Transfers.............................................. 15

The University and the University of


London International Programmes..... 2

Transferring to a different scheme


or route.............................................. 15

The University of London:


a centre of excellence......................... 2

Accreditation of prior learning........... 15


Transferring to another
programme........................................ 15

University of London International


Programmes........................................ 2

Examinations and resits..................... 17

A new name........................................ 2

Making an examination entry............ 17

Message from the Programme


Director.................................................. 3

Preparing for examinations................ 17

The LLB as a Qualifying Law Degree


in England and Wales........................... 4

Assessment criteria........................... 18

Practising Law in England


and Wales............................................ 4

Understanding examinations............. 18

Revising for examinations................. 18


Examination papers and zones.......... 18

Practising Law outside of England


and Wales............................................ 5

Submission of work and


plagiarism.......................................... 19

Key dates in year one........................... 6

Receiving your examination


results................................................ 20

Getting started...................................... 7
The Student Portal............................... 7
Ask a question..................................... 7
Keeping in touch.................................. 7
Programme Specification and
Regulations (PSR)................................ 7
Planning your studies.......................... 8

Appeals.............................................. 20
Resits................................................ 20
Academic prizes.................................. 21
Undergraduate Laws
Programme Office.............................. 23
Undergraduate Laws Team................ 23

Your study schedule............................. 8


Some study tips.................................. 8
Learning resources............................. 10
Your box of materials..........................10
Buying essential and further or
recommended reading.......................10
Online resources................................11
The Online Library..............................11
Study support.................................... 13

LLB handbook 20132014

iii

iv

LLB handbook 20132014

Introduction

This Programme section provides


academic guidance, along with practical
information and advice, that is specific to
your studies as a Laws student. We hope
that we have covered everything that you
need to know during your studies but if
you require any additional information or
support please do not hesitate to contact
us (see page G.3 of the General section).
For practical information that applies to
all of the programmes offered through
the University of London International
Programmes, such as how to pay your
fees, please refer to the General section
in Part II of this handbook.

Programme section 20132014

The University and the University of


London International Programmes
The University of London:
a centre of excellence
The University of London, which was
established in 1836, is one of the oldest
and largest universities in the United
Kingdom. It is a federation of 18 colleges
and 10 institutes. Some colleges are
specialised (such as the School of Oriental
and African Studies and the London School
of Hygiene & Tropical Medicine), while
others are multi-faculty (such as University
College London and Queen Mary,
University of London). Specialist institutes
include the Institute of Commonwealth
Studies.

University of London
International Programmes
In 1858, Queen Victoria signed the
Universitys fourth charter which permitted
the Universitys degrees to be accessible
to students who did not want to or
could not come to London to study. This
groundbreaking initiative is one of the
earliest examples of a university making
its degrees accessible to students and
established what has now become known
as the University of London International
Programmes.
International Programmes students
register for a range of undergraduate and
postgraduate degrees and our students,
who come from over 180 different

LLB handbook 20132014

countries, have an age range of between


18 years old to over 70 years old. Some
join the International Programmes
immediately after leaving school, while
others may have been working for a
number of years and need a qualification
in order to improve their prospects. Others
purely seek the challenge of studying
a new subject at degree level. In many
countries graduates of the International
Programmes occupy senior positions in
government, commerce and industry. The
value of a University of London degree is
well recognised throughout the world.

A new name
In August 2010, we changed our name
from the External System to the University
of London International Programmes to
better describe ourselves in the twentyfirst century. This change allowed greater
clarity and inclusiveness and we believe
it has helped us to connect to more
students.
One critical thing that did not change,
however, was our commitment to offer
worldwide access to a university education
of a consistently high standard. We are
very proud of our (and your) reputation
and will continue to build on everything
that the External System stood for and
achieved. Although our name has changed,
our people, values, reputation and history
remain exactly the same.

Message from the Programme


Director
Congratulations! You are now studying for
a highly prestigious law qualification.
Our LLB degree is an internationally
recognised standard of excellence,
highly respected for over 100 years. It
is recognised by the legal professions
in England and Wales as a Qualifying
Law Degree (see pages 45 for the
requirements).
We are proud that a wide variety of
people across the globe study through the
Laws Programme from the Caribbean
to Pakistan, Bangladesh and Sri Lanka,
through Kenya and Mauritius to Malaysia,
Singapore and Hong Kong as well as
those in Europe and North America. Some
study full time; some juggle jobs, family
and study; some study on their own;
some have the support of large or small
independent teaching institutions. The
diversity of our students is a testament
to the flexibility and success of the
programme.
We recognise and respect the
commitment, concentration and planning
that leads to successful completion
of studies on the Laws Programme.
We are aware that many sacrifices and
negotiations are often involved on a
daily basis to achieve a tolerable balance
between study, work and family life.
A key to your success will be to make full
use of the materials we provide you with,
such as this handbook which is intended
to provide you with guidance on the key
areas of the programme. In this book we
cover such areas as the learning resources
that you will receive upon your registration
and the process for sitting your

examinations. It is important that you take


the time to read the information contained
within this book.
If you have not already done so, you are
strongly advised to explore the online
resources made available to you. This is
vital to successfully understanding your
programme. You should find yourself
visiting the virtual learning environment
(VLE) on a regular basis. Your online
resources are updated regularly and
provide you with a range of methods of
learning such as written, aural and visual
materials.
However, we urge you not to rely solely
on the online resources. To succeed on
this programme you will need to read as
widely as possible, beginning with the
recommended readings in the subject
guides but please, do not stop there. The
more sources you are able to draw upon,
the more you will increase your knowledge
of the subject.
Whether you wish to pursue a career in
law or not, it is important to remember
that a legal qualification opens the door
to many career paths where the skills
and knowledge you will acquire are
highly valued, so make the most of the
opportunities offered by our programme.
We hope that you will find studying with
us a rewarding and worthwhile experience.
Good luck and I hope to meet many of
you during the course of your studies or
when you graduate!

Professor Jenny Hamilton

Programme section 20132014

The LLB as a Qualifying Law Degree


in England and Wales
Practising Law in England
and Wales
Entry into the legal profession in England
and Wales involves three stages of
training: academic, vocational and then the
practical training stage. The University
of London LLB is recognised as the
completion of the academic stage of
legal training in England and Wales, and
is therefore a Qualifying Law Degree
provided that certain specific conditions
are met.

Please note the information on the


proposed aptitude test:
www.barstandardsboard.org.uk/
qualifying-as-a-barrister/bar-professionaltraining-course/aptitude-test
Qualifying Law Degree specific
conditions

The period of study must not be more


than six years.

The student must have satisfied


the Examiners in respect of the
Foundations of Legal Knowledge
subject areas, which are:

Satisfactory completion of the academic


stage of legal training does not guarantee
automatic admission to the vocational
stage. For example, entry requirements
will relate closely to your classification and
results from the academic stage of your
studies. We recommend that students
make reference to the following websites
to ensure that they are up to date on the
specific requirements for the vocational
stage.
Key links for becoming a Solicitor
Solicitors Regulation Authority
www.sra.org.uk/students/studentenrolment.page
The Law Society
www.lawsociety.org.uk/careers/
becomingasolicitor
Key links for becoming a Barrister
Bar Standards Board
www.barstandardsboard.org.uk/
qualifying-as-a-barrister/

LLB handbook 20132014

Common law reasoning and


institutions
Public law
Elements of the law of contract
Criminal law
Law of tort
Land law
Law of trusts.

The student must have passed these


foundation subjects in no more than
three attempts.

The student must have demonstrated


the attainment of various skills,
including legal research, oral
communication and IT skills through
the production of a satisfactory Skills
Portfolio. Please see LLB and Diploma
in Law subject outlines on page
30 of the full Undergraduate Laws
prospectus for details.

Decisions for students seeking a


Qualifying Law Degree
Students who wish to graduate with an
LLB that is a Qualifying Law Degree (QLD)
need to make decisions on a yearly basis.
The diagram below shows what these
decisions are for all the different QLD
pathways.

Practising Law outside of


England and Wales
If you intend to practise law in a country
other than England and Wales, we
recommend that you confirm with the
relevant professional body/bodies that they
recognise the University of London LLB as
fulfilling (in whole or in part) the academic
requirements of legal training. When you
enquire you should give details regarding
the courses you are intending to pursue.
We recommend that you obtain this
confirmation in writing. The requirements
set down by professional bodies can be
subject to change at any time during your
studies. It is important, therefore, that
you continue to check for any updates or
changes to the requirements that affect
you. Please be aware that the LLB degree
obtained through the Graduate Entry
Routes is not recognised for entry into the
legal profession in some jurisdictions.

Scheme A

Scheme B

Graduate entry
route A

Graduate entry
route B

Year 2 or 3 of study

Year 3 or 4 of study

Year 2 of study

Year 3 of study

Register for the

Register for the

Register for the

Register for the

optional subject EU

optional subject EU

optional subject EU

optional subject EU

law

law

law

law

Choose Laws Skills

Choose Laws Skills

Pathway 1 or Laws

Pathway 1 or Laws

Skills Pathway 2*

Skills Pathway 2*

3rd year of study

4th year of study

Choose Laws Skills

Choose Laws Skills

Pathway 1 or Laws

Pathway 1 or Laws

Skills Pathway 2*

Skills Pathway 2*

*Laws Skills Pathway 1: register for the Dissertation optional subject and complete the
Laws Skills Portfolio.
*Laws Skills Pathway 2: undertake a small-scale separate research project and complete
the Laws Skills Portfolio.

Programme section 20132014

Key dates in year one

September/October
November
December/January
February

March/April

May/June
July

LLB handbook 20132014

Laws Weekend courses begin.


Advance examination timetables are released.
Examination entry fee deadline: submit your examination
entry form online and pay your fee by 1 February.
Examination preparation.
Laws Weekend courses end.
Submission of CLRI research essay via the VLE: 1 May.
Examination Period begins in early May.
Examination results are published.

August

Resit examination entry period.

October

United Kingdom and European Union examination period.

December

Initial registration period.


Induction Day for new students.

Examination results are released.

Getting started

The Student Portal


The Student Portal is a secure website
where you can access your personal
registration details, pay your fees, track
your study material deliveries and get
news from the University of London. The
Portal also contains the link to your online
learning resources, the virtual learning
environment (VLE) and the Online Library.
You should log in on a regular basis to
manage your student account and access
your resources.

Ask a question
If you have a query, you can contact us by
selecting the Ask a question tab in the
Student Portal. Once you have submitted
your enquiry it will be reviewed and sent to
the relevant department who will contact
you about it.

Keeping in touch

Programme Specification
and Regulations (PSR)
An important publication relating to your
study at the University of London is the
Programme Specification and Regulations
(PSR). You should familiarise yourself
with its contents at the beginning of your
studies, as it governs your registration
with the University of London International
Programmes. You should also check it
regularly throughout your studies as it may
be amended or updated at any time.
The up-to-date PSR can be found on our
website. It will provide you with guidance
on:

syllabuses: what academic areas each


course will cover

assessment criteria: an outline of


what is expected in order to pass an
assessment

rules of progression: details of the


available options

transfers.

Laws Blog
The Laws Blog is a great way to keep in
touch with developments in the University
of London Laws Programme. Stories
on key events and advancements in the
programme are posted regularly on the
site. You can comment on the stories and
chat to others studying on the programme.
The Laws Blog is accessible through the
VLE under the Keeping in touch tab.

If you require any further guidance on


anything detailed in the Regulations please
submit an enquiry via the Ask a question
tab located on the Student Portal.

Programme section 20132014

Planning your studies

You are probably keen to begin your studies


as soon as possible. Before you start,
you need to think about organising your
work and how different factors will affect
it. If you work full time, your study time is
limited and therefore it may take longer to
get through all the material.
You will find the book Studying law (see
opposite) extremely useful as you get
started with the programme, as well as
a helpful introduction to the process of
learning law.
You may also find it useful to look at the
online e-induction tool. It will help you to
find out about the skills and knowledge
youll need to develop in order to complete
your programme successfully, and it will
help you to plan your time and studies.
It will introduce you to the full range of
resources provided to help and support
you throughout your studies. Links to the
e-induction can be found on the VLE and
the Undergraduate Laws page on our
website.

Your study schedule


You should build up a study schedule that
enables you to work through all of the
subject guides and other materials and
still gives you time to revise before the
examinations.
Remember the subject guides should
be the centre of your studies but they are
not the sum total! Allow yourself plenty of
time for reading cases and reference books
and the materials on the VLE especially
at the beginning of your studies when
the course is new to you. Make a careful
assessment of your abilities and try to
decide how much time you will need in

LLB handbook 20132014

order to cover all the material. Remember


that you may need to work on a number of
courses simultaneously, so be sure to give
yourself enough time to get through them
before the examinations.

Some study tips


The key to successful study is to work
through the subject guides provided,
following up the reading suggestions and
engaging with the activities they contain.
This will help you to ensure not only that
you know the subjects, but also that
you can apply your knowledge to legal
problems.
You must access the VLE regularly,
where you will find a wealth of resources
to support the various courses you are
studying (including podcasts for the core
courses). The VLE also contains information
relevant to examination preparation.
Reading should become an every day
habit, a part of your life. Read cases
and familiarise yourself with how they
are structured and how opinions are
expressed. Read legal academic articles.
Reading is what is expected of students
studying at the colleges of the University
of London and on the International
Programmes alike.
Getting regular practice in writing is crucial,
and being able to take notes is also a key
skill for university-level study. The process
of making notes helps you to focus,
increases your understanding of a topic
and provides you with excellent material
for revision. You should also practise your
essay-writing skills (use the resources
provided in Studying law, the Examiners
reports and other materials available on the

VLE to guide you). You might also want to


join or form a study group on the VLE.
To be a successful law student you need
to demonstrate a wide variety of skills,
especially if you are aiming towards a
Qualifying Law Degree. You need to be
able to:

conduct legal research

communicate effectively (orally and in


writing)

work effectively, both on your own and


with others

be competent with information


technology (word processing and
searching the internet and online
databases).

It is important to remember that a


legal qualification opens the door to
many career paths where the skills and
knowledge you will have acquired are
highly valued, so make the most of the
opportunities offered by our programme.

Studying law
This book will be sent to you in your first
box of study materials. It provides an
introduction to English law and prepares
you for your studies. It will help you to
understand the sources of English law and
introduce you to the range of skills youll
need to study successfully. It is primarily
oriented towards students in their first
year of study, but you will find it useful
throughout your programme.
The book covers the essential skills
needed for studying law, such as reading
law reports and statutes, finding and
citing the sources of law and writing legal
essays. It also tells you how to prepare
for examinations effectively, how to solve
problems and how to make a presentation.

Programme section 20132014

Learning resources

As a distance learner, the learning


resources provided by the University are
central to your studies. They take the form
of textbooks, CD-ROMs, online resources
and newsletters. It is vital that you
familiarise yourself fully with the materials
available to you. This section focuses on
the various formats in which your learning
resources are delivered and introduces
you to the content you should expect to
receive.

Your box of materials


If you are reading this in hard copy, the box
in which this handbook was contained will
also include the main study materials you
need to begin the programme. You should
have received:

10 LLB handbook 20132014

Subject guides for each law subject


you are taking. These take you
systematically through the course
topics and contain instructions on
reading, learning activities (with
feedback) and guidance on answering
sample examination questions.

Textbooks. You will receive one copy


of the textbook for each of the four
intermediate/Diploma in Law courses
and for each of the compulsory finals
courses. Note that the University will
only issue one copy of a particular
textbook to you and will not issue
further copies or editions of that
textbook whether in the same year or
subsequent years of registration for a
course.

Study packs. Key recommended


readings in the subject guides are
provided on CD-ROM. They are also
available online for all the compulsory
courses and for certain options.

Statute books, which are provided


for all courses where a statute book is
permitted in the examination.

Please note, upon your initial registration


for a course the University will send you
one copy of the most up-to-date edition of
the textbook for that course, even if the
subject guide specifies an earlier edition.
This could mean that the references in the
subject guide may not correspond to the
edition you have been sent. In this event
please be guided by the chapter headings
in the textbook when looking for particular
topics.
If you have any queries regarding the
despatch of your materials or wish to
report damage, please contact Registration
and Learning Resources (see page G.3 of
the General section).

Buying essential and further


or recommended reading
Where we have not supplied you with the
textbook(s) please be aware that, due to
publication dates, some subject guides
may not refer to the most up-to-date
edition of those books. You can still use
the most recent edition of the textbook
by using the chapter headings cited in the
subject guide, and the index, to identify
relevant readings. We also advise you
to check the VLE regularly for updated
guidance on readings. Remember to
consider additional costs such as buying
textbooks when you are budgeting for your
studies.
Legal dictionaries
You might want to equip yourself with a
legal dictionary. They are useful for quick
reference on legal terminology (especially
Latin terms). Here are some suggestions:

examination technique and helping


you to understand the format your
examinations will take.

Curzon, L.B. The Longman dictionary of law.


(Longman, 2011) eighth edition [ISBN
9781408261538].
Martin, E.A. (ed.) A dictionary of law.
(Oxford University Press, 2009) seventh
edition [ISBN 9780199551248].

Osborns concise law dictionary. (Sweet and


Maxwell, 2009) eleventh edition [ISBN
9781847033086].

Discussion forums An opportunity


to debate and interact with other
students on your course.

Computer-marked assessments and


exercises multiple choice questions
with feedback which allow you to test

Penner, J.E. (ed.) The law students


dictionary. (Oxford University Press,
2008) thirteenth edition [ISBN
9780199218998].

As with textbooks, if a new edition of


these dictionaries has been published
by the time you read this handbook, you
should buy the most up-to-date version.

your knowledge and understanding of


the key topics in your course.

Recent developments published


in February each year for each
course that has been affected by
developments in the law. They cover
any significant changes in the law
since the publication of the subject
guide, including key cases or updates
on new legislation that is coming into
force, plus updates on new editions of
recommended reading.

VLE subject newsletters


Remember to check the VLE for
newsletters from the University of
London. You may also register to have
them sent to you directly.

Online resources
Laws VLE
The Laws VLE can be accessed through
the Student Portal. We urge you to visit the
VLE on a regular basis as it forms a very
important part of your study experience. It
provides:

Online audio and video lectures


produced by University of London
lecturers and focused on the subject
areas you are studying. These
are continuously being uploaded
throughout the year and are intended
to complement your studies.

To learn more about how to use the VLE,


visit:

Latest news and updates provide


information on the programme
and your specific courses, such as
information on booking a place on
Laws weekend courses.

The Online Library

Electronic versions of your study


materials provide you flexibility in
how and where you study.

Past examination papers and


reports are vital to developing your

http://bit.ly/lawsvle

All registered students have free access to


the University of Londons excellent Online
Library.
The Online Library is a core asset for
all Laws students. To access the Online
Library from the Portal, select the Online
Library tab. Alternatively, you can access
the Online Library Laws Gateway directly
at:
Programme section 20132014 11

www.external.shl.lon.ac.uk/res/subjects/
index.php?group=law
Among many resources, it provides:

access to the professional legal


databases Lexis Library, Westlaw,
Justis and JustCite

cases and up-to-date statutes

key academic law journals

multidisciplinary databases in business


and the social sciences.

Get started by taking the Online Library


Law Induction:
www.external.shl.lon.ac.uk/interactive/
law_induction/page_01.htm
The Online Library Nutshell Guide for Laws
provides a brief introduction:
www.external.shl.lon.ac.uk/pdf/nutshell_
guide_laws_basic.pdf
View the Introductory Video on the VLE at:
https://laws.elearning.london.ac.uk/mod/
page/view.php?id=723
The Online Library provides legal research
skills guides at:
www.external.shl.lon.ac.uk/info_skills/
law/faqs/index.php
We recommend that you read through
the guides on finding case law, legislation
and journal articles before you begin your
research, as this will save you valuable time
in the future. If you have already begun,
you may find it useful to refresh your
memory and review how you are going
about your studies. Two books which give
advice on libraries and legal research are:

12 LLB handbook 20132014

Clinch, P. Using a Law library: a students


guide to legal research skills. (Oxford
University Press, 2001) second edition
[ISBN 9781841740294].
Finch, E. and S. Fafinski Legal skills. (Oxford
University Press, 2011) third edition
[ISBN 9780199599158].

Passwords for accessing the Online


Library
Databases relevant to your programme
are listed on the Online Library page in the
Portal, and on the databases page of the
Online Library Laws Gateway. There is a
login guide for each database to help you
sign in with your Student Portal password.
You will find further information about
passwords and accessing the databases at:
www.external.shl.lon.ac.uk/help/
databases/index.php?mode=access
and in the Law Induction guide at:
www.external.shl.lon.ac.uk/interactive/
law_induction
Some databases (Cambridge Journals
Online, ABI/Inform and the House of
Commons Parliamentary Papers) require
you to have an Athens username and
password.
To request an Athens account, please go to:
www.external.shl.lon.ac.uk/help/
enquiries/index.php
Your Athens account will be renewed by
the Online Library team in December each
year that you are a registered International
Programmes student.
A separate account is also required to
access Casetrack and KluwerArbitration.
To request an account for this, please

complete the form at the above link or


email us with your full name and student
registration number (SRN):
onlinelibrary@lon.shl.ac.uk
Summon
Summon is the Online Librarys Google-like
journal search engine that provides fast,
relevancy-ranked results through a single
search box. You can find journal articles by
typing the article title, author or a subject
into the Summon search box. You will need
to use your Athens password to access
these resources. To find out more, please
go to:
www.external.shl.lon.ac.uk/info_skills/
law/search_summon.php
If you are interested in a particular journal,
search the A-Z Journals List:
http://zk6qc5fe9p.search.serialssolutions.
com
Support for using the Online Library
The Online Library Team will be available
between 09001700 (GMT) Monday to
Friday. You can contact them with your
enquiries by email, telephone or web form:
OnlineLibrary@shl.lon.ac.uk
+44 (0)20 7862 8478
www.external.shl.london.ac.uk/help/
enquiries/index.php
The Help Desk
While the Online Library Team will aim to
answer your enquiry within two working
days, you may also be able to find the
information you need instantly at the
Online Library Help Desk, or in the Law
FAQs:

www.external.shl.london.ac.uk/help
www.external.shl.lon.ac.uk/help/lawfaqs.
php
Feedback or suggestions?
If you would like to suggest a resource, or
have any ideas as to how our services can
be improved, please let the Online Library
Team know:
www.external.shl.london.ac.uk/contact
Keep up to date with Library developments
in the News section of our website:
www.external.shl.lon.ac.uk/news/index.
php

Study support
Induction day
The Laws Programme offers an induction
day which is held in London on a Saturday
in October. It provides a comprehensive
introduction to the Laws Programme.
Guidance is given on areas such as
managing your studies, transferring
between pathways and navigating the
online resources available. Information on
how to book a place on the induction day
is available on the VLE.
Laws Weekend Courses
The Laws Weekend Courses offered
by the University of London are useful
opportunities for additional study, meeting
legal academics and networking with your
fellow students. Space can be limited so
we advise you to book as early as possible
via the VLE.
Four intensive Weekend Courses for the
Intermediate/Diploma in Law/Diploma in
the Common Law and Finals courses are
Programme section 20132014 13

organised by the International Programmes


each year. Many of the tutors at the
Weekend Courses are lecturers who teach
law at the University of London. Each day
of the Weekend Courses consists of up
to eight hours of lectures and tutorials.
All these courses are held at a venue in
central London.
Each weekend covers different topics
and is complete in itself. You can choose
which courses you sign up for. However,
you will find it useful to attend all four. The
purpose of these courses is to help you
concentrate on important areas of each
course, to introduce new developments, to
discuss recent and forthcoming legislation
and to help you answer the examination
questions. You will also have an opportunity
to raise any particular problems you have
encountered in your studies.
The November and December courses
will help you to consolidate the early
stages of your work, while those held in
February, March and April will concentrate
more on revision and preparation for the
examinations.
It must be emphasised that the inclusion
of a topic in a Weekend Course does not
necessarily indicate that this topic will
appear on the examination paper.
If you would like more details about the
Weekend Courses, please visit the study
support section of the VLE or contact:
laws.courses@london.ac.uk
Regional Revision Courses
The ULP also organises a series of
revision courses in selected locations
overseas. The number of courses and the
locations may differ from year to year.
14 LLB handbook 20132014

The courses are taught by University of


London tutors and offer additional support
to students who cant travel to London for
the Weekend Courses. They are also an
excellent opportunity for you to meet ULP
staff, to concentrate on important areas
of study and discuss legal developments.
More information on these sessions will
be advertised on the VLE.
Cambridge Revision Course
The University of Cambridge organises an
annual residential revision week for the
LLB and Diploma in Law students in early
spring each year. For more information or
in order to apply, please go to:
www.ice.cam.ac.uk/llb/
or contact:
University of Cambridge
Institute of Continuing Education
Madingley Hall
Madingley
Cambridge CB23 8AQ
Tel: +44 (0)1223 746418
Email: cpd@ice.cam.ac.uk
www.ice.cam.ac.uk
Other courses
Similar courses are also offered by the
University of Hong Kong. For further
details, please contact:
School of Professional and Continuing
Education (SPACE)
The University of Hong Kong
3/F Admiralty Centre
18 Harcourt Road
Hong Kong
Tel: +852 3761 1122
Fax: +852 2527 0489

Transfers

This section gives details on transferring


from the pathway you are on to other
pathways within the Laws Programme or
to a different programme.

Transferring to another
programme

Transferring to a different
scheme or route

If you think that Law is not for you, or you


wish to combine Law with Management
or Accounting, you may be able to
transfer to another programme within
the International Programmes. Please
note that transfer to another programme
is not automatic. You will need to satisfy

It is not uncommon for Diploma students


to want to transfer to the LLB. Similarly,
students who register under Scheme A
(or Graduate Entry Route A) sometimes
feel that they have taken on too much and
would prefer to change to Scheme B (or
Graduate Entry Route B).
This is easily done, but please note that
you must submit your request to transfer
onto an alternative pathway before you
have submitted your examination entry
form.
Please read the Transfers and credits
section in the PSR for more specific
information on conditions, or contact us for
further guidance.

Accreditation of prior
learning
If you are thinking about applying for
accreditation of prior learning, you must
do this before submitting your examination
entry form. Applications for accreditation
of prior learning cannot be considered
after a student has registered to sit
examinations. See the PSR and page
G.25 of the General section for further
details. If you require clarification, please
seek advice from the Laws department
by submitting an enquiry via the Ask a
question tab in your Student Portal.

Transferring within the International


Programmes

the entrance requirements for the


programme to which you wish to transfer.
Any outstanding fees for your original
programme must be paid.
For further details about how to apply to
another undergraduate or postgraduate
programme, please refer to page G.26 of
the General section.
Transferring to study on-campus with
a University of London college Law
School
You may be able to transfer as an internal
student to the second year of an LLB
programme at one of the six University of
London colleges that offer law degrees.
However, you should note that this is
not easy, as there is a great deal of
competition for places and you will need
high marks. Each college runs its own
admissions policy. Applications should
be made through UCAS (see page G.26
of the General section). International
Programmes staff cannot give you
assistance with this process or intervene
on your behalf.

Programme section 20132014 15

Currently, the Law Schools of Queen Mary


and Birkbeck welcome applications to go
into the second year of their respective
LLB degrees either from the Diploma or
the Intermediate year of Scheme A on the
International Programmes. Each application
is considered on its merits but applicants
need a mark of at least 50 per cent in each
of the four Intermediate courses. It is not
possible to transfer from Graduate Entry
Routes. Further information is available by
contacting:
law@bbk.ac.uk (Birkbeck)
or
law-reception@qmul.ac.uk (Queen Mary)
Transferring to another United Kingdom
university
You may also be able to transfer to the
second year of an LLB programme,
as an internal student, at some other
United Kingdom universities. Special
arrangements for admission have been
made with the University of Surrey and
Kingston University.
For information on credit transfer into
an Undergraduate Laws Programme at
another university, please see the PSR.
For information on how to apply to other
universities in the United Kingdom, please
refer to page G.26 of the General section.

16 LLB handbook 20132014

Examinations and resits

This section gives guidance on how to


prepare for examinations and also provides
you with information about what to do
if you decide not to sit or if you have
problems during your examinations.

Making an examination
entry
You do not need to sit examinations every
year. If you do want to sit examinations
in MayJune, you need to submit an
examination entry form to confirm that
you intend to sit your examinations and to
pay the relevant fees. You should do this
no later than 1 February. The International
Programmes has developed an online
examination entry process which will be
in operation for students sitting at certain
centres in 2013.
For guidance on making your examination
entry please visit the following link:
www.londoninternational.ac.uk/
community-support-resources/currentstudents/examinations/examination-entry
If you decide after you have sumitted
your examination entry form that you
do not want to sit your examinations on
this occasion, all you need to do is not
attend your actual examinations. But its
important to note that you must not sit any
of your examinations. Examination entry
fees will only be refunded if a request for
cancellation is received within seven days
of the original submission. Please see your
PSR for further details.
If you are absent from all of the
examinations, for whatever reason,
you do not need to inform us and you

will not be penalised academically.


However, if you are absent from some
examinations but not others, you should
contact us immediately (see page G.3 of
the General section) giving the reasons
that prevented you from sitting some of
your examinations. If these reasons are
medical, you will also need to enclose a
medical report with your letter. Please also
inform your Examination Centre.
Examination Admission Notice
We will send you an Examination
Admission Notice three to four weeks
before the examination session begins.
This gives important information relating
to your examinations, so make sure that
you have received it. For more information
on the Admission Notice and what to do
if you have not received yours, please see
page G.22 of the General section.

Preparing for examinations


Examinations period
MayJune is the examination period. The
LLB, Diploma in Law and Diploma in the
Common Law examinations are held at
this time at official Examination Centres
worldwide (see pages G.20G.21 of the
General section).
In March and April you should be focusing
on your upcoming examinations. If you
are studying at an independent teaching
institution, you will probably be sitting
mock examinations. If you are studying
on your own, you should practise writing
under examination conditions. But first
take a step back and start thinking about
examinations.

Programme section 20132014 17

Understanding examinations

Why does the Laws Programme use


examinations as the main method of
assessment?

The Regulations (PSR) from the


website.

Past examination papers and Chief


Examiners reports for each course you
are taking (available on the VLE).

Recent developments are published


in February each year for each course.
They can be found on the Laws VLE.

Assessment by examinations has


advantages and disadvantages for
students. A possible disadvantage is that a
great deal is staked on one performance.
On the plus side, it gives you the freedom
to take risks and explore ideas throughout
the year.
From the Universitys point of view and
this is a key benefit to students too it
allows us to maintain our reputation for
providing international gold standard
qualifications in law. It is also the
safest method of avoiding the problem
of plagiarism that can be associated
with other methods of assessment.
In fact, many British universities are
currently returning to greater reliance
on examinations because of plagiarism
detection issues.

Assessment criteria
The assessment criteria give details of
how to gain a particular classification, for
example, what is expected in order to gain
a mark between 60 and 69. These can be
found in the PSR which is available at:
www.londoninternational.ac.uk/regs

Revising for examinations


As well as using your subject guide,
study pack and textbook for each course,
you should assemble the following key
resources:

18 LLB handbook 20132014

Sample examination questions (and


advice on answering them) which are
available in your subject guides.

It is vital to study what the Examiners have


said about past students performance
in examinations. The Examiners reports
contain good advice on what a focused
answer would consist of.
The key advice is: read the examination
question and answer the question that
was actually asked. Dont just write
everything you know about a topic.

Examination papers and


zones
Students undertaking examinations in
Common law reasoning and institutions,
Criminal law, Elements of the law of
contract and Public law will all be taking
the same examination (with Zone A and
Zone B variations) whether they are
registered for the Diploma in Law, Diploma
in the Common Law or any of the LLB
Schemes and Routes.
In order to combat the potential for
cheating in examinations, made possible
by having students in multiple time zones,
different examinations for Zone A and Zone
B are devised for each examination paper.
There is no difference in approach or level
of difficulty between the examination
papers designed for each zone.
Provisional examination timetables can be
found online from January:

www.londoninternational.ac.uk/
advancetimetables
Please note, however, that the provisional
timetables are subject to change. The
final timetables will be confirmed in your
Examination Admission Notice. For all
students, examinations normally start in
mid- to late-May and continue until about
mid-June. Note: The University cannot
take religious and/or public holidays into
account when setting examination dates.

Submission of work and


plagiarism
It is very important that you understand
what the Examiners mean by plagiarism.
Plagiarism is cheating by any of the
following methods.

Submitting, as your own work,


a piece of work which contains
unacknowledged material from books
or other sources.

Copying the work of fellow students.

Submitting a piece of your own work


as new or without acknowledgement,
that you have written for a previous
assignment or for another course
or programme (whether for the
International Programmes or for an
external organisation).

Although teamwork is a requirement


of the Laws Skills Portfolio, especially
for the purposes of feedback, you must
ensure that your written work is in your
own words, without sharing or copying.
Any shared work that contributed to your
portfolio must be acknowledged as such.
When you submit your dissertation and/
or Laws Skills Portfolio (whether on Laws

Skills Pathway 1 or 2) you are required to


sign a declaration that:

you understand what plagiarism is

the piece of work is your own work

you have acknowledged any use


of published or unpublished work
previously done by you or by other
people.

All quotations must be clearly indicated as


such, whether by using quotation marks
or, for longer quotes, setting them out in a
separate, indented paragraph. The source
of each quotation must be given, with
page references to the original source. You
are advised to avoid long quotations from
any published or unpublished source.
You will see from the PSR that plagiarism
constitutes an assessment offence. For
example, using text from elsewhere
(including a subject guide) without
demarcation (such as the use of inverted
commas around the text or italicising the
text) is plagiarism, even if the source is
included in a general reference list later. It
is plagiarism because the copied text
is not distinguished from your work
and so it is falsely represented as your
own. Only by proper demarcation and
identification of what has been copied, at
the point of use, can plagiarism be avoided
and good academic practice maintained.
As a general guide, quoting has no value in
itself, beyond the comparison or illustration
of a point in a discussion. Thus, long
quotes should be avoided (even if properly
referenced) as you do not gain additional
marks for lengthy or numerous quotes. The
Examiners are looking for answers in your
own words that show understanding as
well as basic knowledge.
Programme section 20132014 19

The International Programmes uses online


plagiarism detection software. Your work
may be submitted to this service. This
software helps Examiners to identify poor
academic practice or potential plagiarism
in students work. Students found to have
committed an assessment offence such
as plagiarism may have the results of
their examinations withheld and may be
excluded from all future examinations of
the University.

Receiving your examination


results
You will be informed by email when
your results are available online. It is
therefore important that you ensure that
your contact address is up to date (see
Changing your address, page G.21 of the
General section). You should also make
sure that you inform your Examination
Centre of a change of address and contact
details.
Understanding the examination results
Please note that a detailed explanation
is provided on the reverse side of your
examination results notification, which will
be accompanied by a letter from the Laws
Programme outlining the next steps you
might take and including information on
progression rules and resits.

Appeals
Administrative recheck of results
If, when you receive your notification
of result, you are concerned that an
administrative error may have been made
in the calculation of your result, you should
contact us. Please note that, in line with
many Universities, the International

20 LLB handbook 20132014

Programmes does not allow appeals


against the exercise of academic
judgement in matters of assessment.
Further information about this can be
found on page G.24 of the General section.

Resits
Students registered since 1 September
2010 or who have subsequently transferred
to the New Regulations may be eligible
to take one resit (see the PSR for further
details).
For students on the Old Regulations, entry
to the resit examinations is limited to
candidates who were referred or who, in
the opinion of the Examiners, failed by a
narrow margin.
If you are not permitted to enter for a resit,
you must wait until the following May/June
to sit your examination(s).
Resit examination timings
Resit
examination
entry

Resit
Results
examinations

August

October

December

Resit results
Your results are published online in the
same format as the August results. An
email notifying you of the publication of
the results will be sent to you directly.

Academic prizes

The following prizes may be awarded to


International Programmes students based
on the results in examinations leading to
the LLB degree.

A Brigid Cotter prize of not less


than 200, provided from a gift made
by Miss B.M. Cotter LLM, may be
awarded at the discretion of the
Convocation Trust to the student
who achieved the best result in the
Intermediate/Diploma in Law
examination under Scheme A or the
Level I examination under Graduate
Entry Route A, provided that the
student concerned was not studying
full time at an institution of higher or
further education. The prize will be
awarded on the results of the June
examination only.

A Brigid Cotter prize of not less than


200, provided from a gift made by Miss
B.M. Cotter LLM, may be awarded at
the discretion of the Convocation Trust
to the student who achieved the best
result in the Land law paper, provided
that the student concerned was not
studying full time at an institution of
higher or further education. The prize will
be awarded on the results of the June
examination only.

A Brigid Cotter prize of not less than


200, provided from a gift made by
Miss B.M. Cotter LLM, may be awarded
at the discretion of the Convocation
Trust to the student who achieved the
best result in the Part II examination
(Scheme A), provided that the student
concerned was not studying full time
at an institution of higher or further
education.

The LexisNexis Butterworth prize


of Butterworth books to the value
of 75, funded by Butterworth, may
be awarded at the discretion of
the Examiners to the student who
achieved the best results in the Year 4
examination under Scheme B.

The Routledge Law prize of


Routledge books to the value of
75, funded by Routledge Publishing
Limited, may be awarded at the
discretion of the Examiners to the
student who achieved the best results
in the Part I examination (Scheme
A). The prize will be awarded on the
results of the June examination only.

Two Oxford University Press prizes


of Oxford University Press books to
the value of 100, funded by Oxford
University Press, may be awarded at
the discretion of the Examiners to those
students who achieve the best results in
the Year 1 examination under Scheme
B. One prize will be awarded on the
basis of the examination in the United
Kingdom and the Republic of Ireland
and the other prize will be awarded
on the basis of the examination taken
at Centres elsewhere. The prizes will
be awarded on the results of the June
examination only.

Two Sweet and Maxwell prizes of


Sweet and Maxwell books to the value
of 200, funded by Sweet and Maxwell,
may be awarded at the discretion of
the Examiners to those students who
achieve the best results in Graduate
Entry Route A Final examination and
the best results in Graduate Entry
Route B Year 3 examination.

Programme section 20132014 21

University of London Awards for


Academic Achievement of 100
each, funded by the International
Programmes, may be awarded at the
discretion of the Examiners to students
at any level of the examinationsfor
the LLB degree who achieved a
distinguished performance in the
examination as a whole, or in any
paper or papers thereof. These prizes
will be awarded on the results of
the June examination only and no
student awarded a named prize may
also receive a University award for the
same examination.

Other prizes funded by commercial


organisations may be awarded from time
to time in accordance with the wishes of
the organisation concerned.

22 LLB handbook 20132014

Undergraduate Laws Programme Office

For specific queries about the Laws Programme, please


use the following contact details:
Undergraduate Laws Programme Office
University of London International Programmes
Stewart House
32 Russell Square
London WC1B 5DN
United Kingdom
Tel: +44 (0) 20 7862 8225
Fax: +44 (0) 20 7862 8363
Email: ug.laws@london.ac.uk
Please note, however, that all administrative or
operational queries should be addressed to the relevant
department of the International Programmes. This
includes queries about registration, examination entries
and despatch of study materials. For information on how
to contact the International Programmes, please refer to
page G.3 of the General section.

Undergraduate Laws Team


Jenny Hamilton
Director, Undergraduate Laws
Programme
Jenny Hamilton joined the
University of London International
Programmes as the new Director
of the Undergraduate Laws
Programme (ULP) in January 2010. As Director, Jenny
is primarily responsible for driving forward strategic
planning and key initiatives. One of her most important
responsibilities is to review and develop the quality of
the student learning experience.
Simon Askey
Deputy Director
Simon Askey is the Deputy Director
for the ULP and brings an extensive
portfolio of both teaching and
research experience to the role.
Simon is closely involved in all
aspects of the Programme.

Patricia McKellar
Senior Lecturer (Learning and
Teaching)
Patricia is Senior Lecturer on the
ULP and has wide experience of the
provision of legal education through
traditional and online methods.
She works with University of London academics and
the supporting institutions to enhance and develop
innovative ways of delivering the Programme.
Michael Davis
Head of Administration
Michael Daviss role includes
managing the ULP Offices
committees, which provide the
academic governance for the ULP.
He is also responsible for running
the ULP Office and working closely with academic
colleagues in supporting and coordinating key projects
and developments across the Programme.
Martina Moore
Laws Manager (Institutions)
Martina Moore has been with the
ULP for many years and is highly
familiar with the important role
played by teaching institutions.
Martina manages all the formal
arrangements with institutions for the Diploma in Law,
including inspection visits by members of the Laws
Team and the Laws Consortium.
Dipak Bhudia
Laws VLE Support Officer
Dipak Bhudia is responsible for
the day-to-day running of the Laws
virtual learning environment (VLE).
He is responsible for ensuring that
learning materials and other online
resources are available to students.

Programme section 20132014 23

Stephen Barnes
Laws Manager (Information
Management and Examinations)

Helen Mackay
Laws Student Learning and
Support Officer

Stephen Barnes is responsible for


providing administrative management
across a range of activities. His
key responsibilities are: dealing
with the Offices financial matters, administering the
Examinations Panel of the External Laws Committee,
reviewing key Laws materials from a quality assurance
perspective and providing market intelligence for the
ULP Office.

Helen Mackay is responsible for


student engagement and student
support. Her responsibilities include
supporting the Laws Weekend
Courses and overseas revision courses, updating
guidance documents for students, supporting students
on the scholarship scheme and gathering student
feedback through surveys.

Angela Boots
Online Laws Librarian
Angela Boots is here to help you
make the most of the Online Library
resources that the University provides
for its International Programmes
students.
She can guide you in the use of databases, websites,
government publications and more, to enrich your
studies and familiarise you with the world of legal
information.
Holleigh Marsh
Administrative Officer
Holleigh Marsh coordinates the
administration of key areas of the
ULP Offices activities, including
supporting the Laws Weekend
Courses, record keeping and
budgeting.

24 LLB handbook 20132014

Pat Lockley
Learning Developer (Laws)
Pat Lockley is responsible for
developing learning and teaching
resources for students. He works
with both academics and staff
to enhance the online delivery of the Programme
in response to the needs of students and provider
colleges.

Part II: General section

Contents

Introduction.......................................... G.1
New developments in 2013................. G.2
A new way to communicate with
the University......................................G.2
Online examination entries.................G.2
Services launched recently.................G.2
Contacting the University................... G.3
Contacting us......................................G.3
Academic queries...............................G.4
Social media........................................G.4
Your Programme Specification and
Regulations.......................................... G.5
Qualifications Framework................... G.6
Fees, refunds and financial
assistance............................................. G.7
Fees....................................................G.7
How to pay..........................................G.7
Refunds...............................................G.7
Financial assistance............................G.7
Debt sanctions policy .........................G.8
Studying at an institution.................... G.9
Directory of institutions..................... G.10
Choosing an institution..................... G.10
Checklist to use when choosing
an institution..................................... G.10
Complaints........................................G.12
Online resources................................ G.13
Internet and computer
requirements.....................................G.13
Student Portal...................................G.13
New to computer technology?..........G.14
Libraries.............................................. G.15
The Online Library.............................G.15
Senate House Library.......................G.15
Other libraries...................................G.15
Bookshops.......................................... G.15
Confirmation of registration............. G.16
Change of details............................... G.16

Requesting your study


materials and maintaining
your registration................................ G.17
How to request your study
materials and maintain your
registration........................................ G.17
Extension and renewal of
registration........................................ G.17
Tracking and receiving your study
materials...........................................G.18
Queries about your study
materials...........................................G.18
Entering for examinations................ G.20
New codes........................................G.20
Making an examination entry
for 2014.............................................G.20
Examination Centres.........................G.20
HM Forces overseas and
HM Ships..........................................G.21
Changing your address.....................G.21
Special examination
arrangements....................................G.22
The examination timetable................G.22
Examination Admission Notice.........G.22
Sitting your examination....................G.23
Mitigating circumstances..................G.23
Assessment offences.......................G.23
Receiving your examination
results...............................................G.23
Administrative recheck of
examination results...........................G.24
Further questions?............................G.24
Accreditation of prior learning......... G.25
Transferring your registration........... G.26
Transferring to another International
Programmes undergraduate
programme.......................................G.26
Transferring to an International
Programmes postgraduate
programme.......................................G.26

General section 20132014

G.i

Transferring to another United


Kingdom university at
undergraduate level..........................G.26
How to apply to universities
in the United Kingdom......................G.27
Certificates, transcripts and
Diploma supplements....................... G.28
Transcripts.........................................G.28
Official letters confirming your
award................................................G.28
Replacement certificates and
original Diploma supplements...........G.28
The graduation ceremony................. G.29
The Careers Group and C2............... G.30
The Careers Group ...........................G.30
C2, a service from the
Careers Group ..................................G.30
University of London International
Programmes Alumni Association..... G.31
How our alumni can help you
as a student......................................G.31
University of London Union............. G.32
Information for students with
specific access requirements............ G.33
Special examination
arrangements....................................G.33
Complaints procedure....................... G.34
Advice on how to proceed................G.34
Student Charter.................................. G.35

G.ii General section 20132014

Introduction

This General section is intended to


guide your experience as an International
Programmes student, providing useful
information and advice that is common
to all the programmes offered by the
University of London International
Programmes. For information that is
specific to your programme of study,
please refer to Part I: the Programme
section of this handbook.
Studying as an International Programmes
student, while offering enormous rewards,
can be challenging. We hope that the
information presented in this section
will assist you during your studies, but if
you require any additional information or
support, please do not hesitate to contact
us. Information on how to contact the
University is provided on page G.3.

General section 20132014 G.1

New developments in 2013

In 2009, we launched the start of a major


Business Transformation Process to
enhance the services we provide to you.
Since then, we have introduced a range
of online services including payments and
registration. More new services are being
developed and some of these are listed
below. Regular updates and information
are also posted on the Student Portal so
please look out for these.

A new way to communicate


with the University
In 2012, we established a more efficient
way for you to communicate with us
by launching our new online enquiry
management system. You should use
this to contact us for all comments
and enquiries. This is an important
development, so please read Contacting
the University on page G.3 for further
details.

Online examination entries


During 20132014, the International
Programmes will roll out an online
examination entry process to a greater
number of our students. This process
was piloted in 20122013 and we are now
working to make it available for students
sitting at a number of examination centres
worldwide. This will help to make the
process smoother and more efficient,
wherever in the world you are located.
Some examination centres may, however,
choose to continue using hard copy forms.
If you are in doubt as to how to make an
application, please contact the University.
Advance examination timetables, usually
made available five to six months before
the examination session, will also be

G.2 General section 20132014

posted online. Important advice, updates


and instructions about this process will
be posted on the Portal/virtual learning
environment (VLE) and on our website
throughout the year, so you should check
regularly to ensure that you are up to date
with the most recent developments.

Services launched recently


In case you missed them, some of the
new services offered since 20112012
are listed below.

Student registration cards


Following student feedback, we have
designed a student registration card, and
all new students will now receive one with
their introductory package.

Online services
You can now do the following activities
online via the Student Portal:

register

select study courses/modules

pay fees

inform us of a change of address

apply for special examination


arrangements

view your personal records.

New codes
Please remember, we also issued new
course/module codes for all of our
programmes. These codes are listed in
Appendices A and B of your Programme
Specification and Regulations (PSR). You
can also find them on our website:
www.londoninternational.ac.uk/new_
codes

Contacting the University

Contacting us
In 2012, we established a more efficient
way for you to communicate with the
University by launching our new online
enquiry management system. This system
swiftly directs your questions to the
appropriate department and you can easily
track the progress of your enquiry using
your student registration number (SRN).
We aim to reply to all enquiries within two
working days and resolve any specialist
enquiries within five working days.
In addition, you can use our extensive,
programme-specific FAQ database to
see if a similar question has been asked
before. This database is available all year
round, 24 hours a day, so you will be able
to find an answer to the most common
queries straightaway. All of the information
is monitored to ensure that it is accurate
and up to date. You can also rate the
answers to let us know which have been
most helpful.
To use the online system to contact any
of our departments or to access the FAQ
database, please go to the Ask a question
tab in the Student Portal:
http://my.londoninternational.ac.uk
If you are unable to access the Portal,
please contact us via our web form:

If you need to send us a letter or any


other information by post, please use the
address below, including the department
it should be sent to (for example, Student
Assessment Office):
University of London International
Programmes
Stewart House
32 Russell Square
London WC1B 5DN
United Kingdom

http://enquiries.londoninternational.ac.uk
If you would prefer to telephone, you
can call the University of London Student
Advice Centre on: +44 (0)20 7862 8360.

General section 20132014 G.3

Academic queries
If you have queries of an academic nature
you can contact your Programme Director,
but please note that they cannot provide
regular advice or tuition. Details of your
Programme Director can be found in the
Programme section of this handbook. If
you are studying in a local institution you
should first discuss any concerns with the
staff at your institution.

Social media
Dont forget, you can also find us online at
various social media sites.
Facebook: Find out about events in
countries all over the world and
interact with your fellow students:

LinkedIn group: Network with


fellow students and graduates:
www.londoninternational.ac.uk/linkedin
Google Plus: Keep up to date with
news and events:
www.gplus.to/LondonU
iTunes: Find academic
videos relating to specific
programmes on iTunes.
London Connection: the online magazine
of the University of London International
Programmes:
www.londoninternational.ac.uk/
community/londonconnection

www.londoninternational.ac.uk/facebook
YouTube channel: Watch over 100
videos about specific programmes,
see real-life student experiences or
become inspired by our Academic
Inspiration series, which shows
academics from the Lead Colleges
talking about exciting ideas relating
to their fields of study:
www.londoninternational.ac.uk/youtube
Twitter: Hear about the latest
developments at the International
Programmes:
http://londoninternational.ac.uk/twitter
Student blog: A range of students
talk about their studies and how
they fit in with their lives:
http://londoninternational.ac.uk/blog
Apple, the Apple logo, and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries.
iTunes is for legal or rightholder-authorized copying only. Dont steal music.
G.4 General section 20132014

Your Programme Specification and


Regulations
Each programme has an individual
Programme Specification and Regulations
document (PSR). This is available from the
following link:
www.londoninternational.ac.uk/regs
The PSR contains key information about
your programme of study, such as:

the structure and content of your


programme

registering for your programme

the ways in which you can progress in


your programme

the ways in which you can transfer to


other programmes

any prerequisites for courses/modules


and information on courses/modules
that cannot be taken together

assessment regulations

syllabuses and course/module outlines

information on courses/modules that


are being added or withdrawn from
your programme

marking information and classification


guidelines.

All students must comply with the


Regulations for their respective
programme, and also with the University
of London Regulations:
www.london.ac.uk/975.html
If you have any questions about your PSR
document, please contact the University
(see page G.3). The University is not
responsible for any consequences arising
from students failure to comply with the
PSR.
In brief:

The Programme Specification and


Regulations (PSR) are reviewed
annually.

Any changes will be reflected in


your PSR.

You should be familiar with


the content of the PSR for your
programme.

If you have any questions about


the PSR, please contact the
University.

Programmes are reviewed annually and


changes are sometimes made to keep
them up to date. These changes are
reflected in the PSR and it is important
that you are familiar with this document so
that you are kept informed of any changes
to your programme.

General section 20132014 G.5

Qualifications Framework

Each qualification or award granted by the


University is located at a specific level. You
can find the level of your qualification or
award in your Programme Specification.
The level of the qualification or award of
all International Programmes follows the
Quality Assurance Agencys Framework
for Higher Education Qualifications (FHEQ)
which has operated in England, Wales
and Northern Ireland since 2001. The
purpose of the FHEQ is to describe the

G.6 General section 20132014

different levels and summarise the types


of skills and competences a person who
has attained a qualification is expected to
demonstrate.
If you would like to read more about the
FHEQ, please visit the following website:
www.qaa.ac.uk/Publications/
InformationandGuidance/Documents/
Quality-code-Chapter-A1.pdf

Fees, refunds and financial assistance

Fees
During your time as an International
Programmes student you will be required
to pay certain fees. A list of the fees for
your programme can be found on the
International Programmes website. These
fees have to be paid in full at the time that
they fall due.
Each year all fees are reviewed and, in
many cases, increased. In order to find out
about the relevant fees for your programme,
please go to the International Programmes
website:
www.londoninternational.ac.uk/fees

How to pay
We recommend that you make use of the
online payment facility to pay your fees by
credit or debit card. If you are unable to
do that, we will accept one of the offline
payment methods listed below:

Western Union Quick Pay (if Quick


Pay is not selected the payment will
not reach the University).

Offline credit/debit card payment


cards recognised by MasterCard, Visa
Group, American Express or Maestro/
Electron.

Sterling bankers draft made payable


to University of London, drawn on a
bank based in the United Kingdom.
Drafts must state the paying banks
name and branch location.

Sterling cheques made payable to


University of London, crossed A/c
payee, drawn on and payable at a bank
based in the United Kingdom.

Sterling international money orders/


postal orders must be made payable to
University of London.

All payments must be made in Great


British Pounds (GBP) sterling.
Please quote your full name and SRN with
any offline payment that you submit.
More detailed information is available at:
www.londoninternational.ac.uk/
applications-admissions/costs/ways-pay
You can also view your fee statements and
see the status of any payments made to
the University via the Student Portal:
http://my.londoninternational.ac.uk

Refunds
As a general rule, fees paid to the
University are not refundable, but please
refer to the PSR for your programme for
full details.

Financial assistance
Financial assistance is not available from
the University. However, some employers
in both the public and private sectors may
be willing to consider offering financial
assistance to their employees. Therefore,
if you are employed, it may be worth
discussing this with your employer.
Students who are resident in the United
Kingdom may be able to apply for parttime student funding (for undergraduate
programmes only). Information can be
obtained as follows:
Part-time student funding
Information Line: 0845 100 900
www.gov.uk/en/educationandlearning

General section 20132014 G.7

Students with a disability/special


needs who are resident in the United
Kingdom may also be able to apply for a
Disabled Student Allowance (DSA). More
information can be found on the website:
Disabled Student Allowance
www.gov.uk/disabled-studentsallowances-dsas/overview
Students who are members of the
United Kingdom Armed Forces should
note that the University of London
has been approved by the Ministry of
Defence in support of the Enhanced
Learning Credits (ELC) Scheme (ELC
Provider Reference Number 1284). The
scheme provides financial support to
eligible service personnel who wish to
enhance their educational or vocational
achievements. The ELC Administration
Service website can be found at:
www.enhancedlearningcredits.co.uk
Students who are in prison in the United
Kingdom may be able to get help with the
cost of their studies from the Prisoners
Education Trust. For further information
contact:
Prisoners Education Trust
Wardle House
Riverside Drive
Mitcham
Surrey CR4 4BU
Tel: 020 8648 7760
www.prisonerseducation.org.uk
Students who study overseas are
advised to check the availability of loans
and financial assistance schemes in the
country in which they are studying.

G.8 General section 20132014

Debt sanctions policy


If a student fails to pay the appropriate
fees or breaches any relevant disciplinary
or conduct code, the University reserves
the right to apply the Code of Student
Discipline and Suspension and Termination
of Registration of Students in Debt
process, as described in the University of
London Ordinances (Ordinances 17 and 18
respectively). For more information please
see:
www.london.ac.uk/977.html
In brief:

A list of fees for your programme


can be found on the International
Programmes website.

As a general rule, fees paid to the


University are not refundable.

Financial assistance is not


available from the University but
some employers may provide
assistance.

Certain students in the United


Kingdom may be eligible for
funding or financial assistance
schemes.

If you study overseas you


are advised to check the
availability of funding and/or
financial assistance schemes
in the country in which you are
studying.

Studying at an institution

All of our programmes are designed to


be completed anywhere in the world by
independent study (with the exception
of the seven programmes listed in
bullets here). However, on many of our
undergraduate programmes and some
postgraduate programmes students
often choose to attend classes at a local
institution and can benefit from the support
these organisations can offer.

been listed as offering that programme on


the International Programmes directory of
institutions:

The type of support provided varies


between institutions. Most teaching
institutions provide regular full-time and
part-time classes or occasional revision
sessions. Others may provide online or
correspondence support. Institutions
may also provide social and recreational
facilities, libraries and other services that
could benefit you during your time as an
International Programmes student.
Attending an institution is not compulsory
for most International Programmes.
However, if you wish to register for any
of the following programmes, you must
attend a recognised institution that has

Diploma in Computing and


Information Systems

Diploma in Creative Computing

Diploma in Economics

Diploma in Law

Diploma in Social Sciences

Access programme for BSc in


Business Administration

International Foundation Programme.

If you are not taking one of the above


programmes but are seeking additional
support, we advise you to wait for
confirmation from the University of London
that you are eligible for the programme
of your choice before enrolling at an
institution and paying their tuition fees.
Please note, enrolment at a local
institution is in addition to registering as an
International Programmes student with the
University of London.

General section 20132014 G.9

Directory of institutions
Most students on International
Programmes attend institutions for
additional support in their learning, and are
happy with the assistance they receive.
If you decide to assist your studies by
attending an institution we suggest that you
first check the International Programmes
online directory of institutions:
www.londoninternational.ac.uk/
onlinesearch/institutions/
The directory is provided as a guide only. It
does not list all institutions offering support
for International Programmes, but only
those which have proved to the University
of London that they meet a set of specific
criteria on teaching, student support and
facilities. These institutions are referred to
as recognised centres.

Choosing an institution
Recognised centres are split into two
categories: Affiliate Centres and
Registered Centres. Affiliate Centres
have proved to the University that they
are able to offer a long-term commitment
to developing high standards in respect
of teaching, support and administration.
Affiliate Centre status is the highest level
of recognition the University can give an
institution.
Registered Centres also meet specific
quality criteria and demonstrate standards
of teaching, support and administration
that are acceptable to the University
of London for supporting International
Programmes students to prepare for their
examinations.

G.10 General section 20132014

We aim to ensure that all International


Programmes students who study at
a recognised centre will experience
good standards of teaching, support
and administration. In order to assure
students of these standards, International
Programmes staff undertake regular
exercises to monitor these institutions,
including site visits and annual monitoring.

Checklist to use when


choosing an institution
The University of London International
Programmes has a long track record
of working with independent teaching
institutions across the world.
The Affiliate or Registered designations
apply to specific programmes on named
campuses. Although these designations
should guide you in deciding which
institution to attend, it is important that
you check carefully that the institution suits
your particular needs.
The following checklist will help you to
decide on the institution that is right for you.

The teaching institutions


recognition status from the
University of London

Is the institution a recognised centre of


the University of London International
Programmes? Does it have Affiliate or
Registered Centre status? Or is it a
candidate institution? See the directory
of institutions to find those institutions
which are recognised.

If the institution is not listed, it is


possible that they are in discussions
with the University of London
International Programmes with a

the library or is it for reference only? If


you already have your subject guides,
check that there are copies of the
essential and recommended texts. Is
there room to study in the library and
is it quiet?

view to commencing our recognition


process. However, we are not able
to comment on such institutions. As
such, we advise you to undertake your
own research on them.

The institutions local accreditation/


recognition

Registration and enrolment

Will there be a written contract


between you and the institution when
you enrol? If not, make sure that you
understand the terms and conditions
that apply and your liability. Check
how you pay fees in one payment
or in instalments? Is there a refund
policy if you cease studying for any
reason?

Talk to students who are already


enrolled and get their opinions.

Is the institution registered with


the relevant authorities, such as the
ministry of education in your country?

The institutions history


How long has it been established?


Be careful about institutions with
little experience of teaching at
undergraduate or postgraduate level.

How long has it been teaching


International Programmes students?
Has it got a track record of successful
results in University of London
examinations or examinations at a
similar level of university study?

The institutions fees, facilities and


services

Does its prospectus/website give


details of the specific services and
facilities it can offer you?

How do its services and fees compare


with other institutions in your area?

Does the timing and frequency of


classes suit you? Are there tutorials as
well as lectures and what size are the
tutorial groups?

Does the institution offer teaching and


learning support for all levels of the
degree? Is this support limited to a
range of courses?

Ask to see the facilities, especially the


library. Can you borrow books from

We advise you not to enrol at an institution


until you have an offer of registration from
the University of London International
Programmes. If you are eager to start
your studies ask if the institution is able
to charge you only for the tuition you have
actually received if you are not successful
in your application to study with the
University.

General section 20132014 G.11

Additional checks for online or


correspondence institutions:

If based in the United Kingdom, is the


institution accredited by the Open and
Distance Learning Quality Council or
is it a member of the Association of
British Correspondence Colleges?

If the institution offers study materials


as part of its tuition, do they go beyond
the International Programmes subject
guides in their content and coverage?

If a tutor service is offered, what


response time does the institution
guarantee?

Can you send in your assignments


by email and can you ask to receive
feedback the same way?

If you have further questions please check


our FAQs in the first instance to see if the
answers are there.
www.londoninternational.ac.uk/teachinginstitutions/information-students/faqs

G.12 General section 20132014

Complaints
If you have concerns or complaints about
an institution that you are attending, you
should first discuss these with the staff at
your institution. In many situations you will
be able to resolve your problems quickly
and easily.
If you still feel, however, that your problem
has not been sorted out, then you should
follow the further stages in our Complaints
Procedure. Additional information can be
found on page G.34 and the full procedure
can be found on our website at:
www.londoninternational.ac.uk/
complaints

Online resources

Internet and computer


requirements

your student email account

your user details

In order to take advantage of the benefits


of the Student Portal (see below) as well
as to keep up to date with the news and
information about your programme, you
must have regular access to a computer
with an internet connection.

other useful information.

The specifications that we recommend are


listed below.

A computer with internet access.

A web browser (the latest version of


Firefox, Chrome or Internet Explorer).

Sufficient bandwidth to download


documents of at least 2 MB.

Javascript enabled.

Cookies enabled.

Adobe Reader (latest version).

Some courses may have other specific


computer requirements, for example, Flash
player and audio. Please consult your study
materials for further details.

Student Portal
When you initially registered with us
you were given a University of London
username and password, which allow you
to log in to the Student Portal and access
all the resources it contains. The address of
the Portal is:
http://my.londoninternational.ac.uk
The Portal gives you access to online
resources that are relevant to your
programme of study, including:

your VLE

your Online Library

Dont forget, you can also use the


discussion areas on the Portal to connect
with other students and feel part of our
student community. For information about
your VLE and resources available through
it, please refer to the Programme section.
If you have not received your username
and password or require further assistance
logging in, please go to the login FAQs at
the bottom of the Portal homepage:
http://my.londoninternational.ac.uk
As with all websites, the higher the
bandwidth of your internet connection, the
smoother your experience of the Portal will
be.

Student email account


All students are given a University of
London email account, which you can
access through the Portal. There are many
benefits to this, but primarily it:

provides a safe and reliable


communications channel

speeds up communication between


you and the University

gives a sense of shared identity to all


our students.

It is important that you check this email


account regularly as we will use it to tell
you about new developments and other
important matters.

General section 20132014 G.13

Support
If you are having technical issues with the
Portal, including difficulty accessing the
study materials or logging in, please go to
the login FAQs at the bottom of the Portal
homepage:
http://my.londoninternational.ac.uk
We will try to respond to your query within
two working days; however, this may take
longer during busy periods and holidays.
Please note that the user support
service is for Portal queries only and
should never be used for questions on
how to set up your computer, how to use
software, or to troubleshoot faults with
your computer or Internet Service Provider.

G.14 General section 20132014

New to computer
technology?
If computer technology is new to you,
you may find it helpful to complete the
European or International Computer Driving
Licence (ECDL/ICDL) or an equivalent
course. This will help to ensure that you are
a confident PC user. You can find out more
about the ECDL/ICDL at:
www.ecdl.org

Libraries

Bookshops

During your studies you will need access


to a range of textbooks and periodicals
that are not always available to buy, so it
is strongly advised that you join, or have
access to, a good library.

The Programme section of this handbook


will tell you if you need to buy textbooks to
supplement the study materials we send
you. This is often, but not always, the case.

The Online Library


The Online Library has been developed
for International Programmes students
and can be accessed through the Portal.
There is an individual homepage for
each programme so that you can access
relevant databases and journals. For
more information, please refer to the
Programme section.

Senate House Library


As an International Programmes student
you are entitled to use the University
Library, which is based at Senate House
in central London. There is a fee for this
service. For more information about using
the Library, please read the libraries list on
our website:

If you need to buy textbooks, a useful


place to look first is the bookshops page
on our website, which gives details of
our online bookshop as well as a list
of booksellers in various countries that
International Programmes students have
found useful in the past:
www.londoninternational.ac.uk/
bookslibraries
If you find a bookshop that is not included
in our list, but which has provided you with
good service, we would be grateful if you
could let us know. We can then contact the
bookshop to ask if we can include them on
our list next year.

www.londoninternational.ac.uk/
community-support-resources/currentstudents/online-library

Other libraries
Many of our students use local or
university libraries close to where they
live. We provide details of libraries that
offer facilities to International Programmes
students on our website, in the list
mentioned above. This information is
updated annually and is correct at the time
of publication. If you find a library that is
not included or if you discover problems
with any of the libraries listed, please let
us know.

General section 20132014 G.15

G.16 General section 20132014

Confirmation of
registration

Change of details

If you complete the online registration


process you will receive an instant
confirmation of registration message at
the end of the task, which you can print off
for your records and use to provide proof
of your registration with the University of
London. You will also receive a follow-up
email to confirm that your registration has
been completed. If you register offline and
you require a Certificate of Registration,
please contact the Registration and
Learning Resources Office who will be
happy to send you one (see page G.3 for
contact details).

If any of your personal details change (for


example, if you are moving home or you
change your name or your email address)
please tell us as far in advance as possible
so that we can ensure that your student
record is correct. You can do this online by
logging into the Student Portal and using
the My Records link. Alternatively, you
can write a letter or contact us through
the online enquiry system (see page G.3).
Please send any notification of a change
to your details to the Registration and
Learning Resources Office.

Requesting your study materials and


maintaining your registration
How to request your study
materials and maintain your
registration
When you first registered as an
International Programmes student we
sent you a package of introductory study
materials and login details to your VLE,
where you are able to access online
materials. In each subsequent year of
your studies, normally in September/
October (depending on your programme),
we will open the registration period and
send you an alert by email reminding you
to complete the continuing registration
process online.
We do not open the continuing registration
period until the examination results
are available for your programme and
the progression processes have been
completed. This is so that we can make
the right courses available for selection
during the online registration process.
Registering online is the quickest and most
efficient way to register and will ensure
that you receive your study materials
without delay. The online process allows
you to:

select courses and request your study


materials

pay fees

complete your registration in one


process

receive confirmation of your


registration instantly

track your progress through the


system

register in the quickest and most


efficient way.

Extension and renewal of


registration
If you have not completed all the
requirements of your award within the
maximum period of registration you may
apply to renew your registration for a
further full period. Alternatively, you may
apply to extend your registration for a
specified period.
For more information please see your PSR:
www.londoninternational.ac.uk/regs
If you wish to apply for an extension or
renewal of registration please contact
the Registration and Learning Resources
Office through the Student Portal:
http://my.londoninternational.ac.uk
It is very important that you register
while the registration period is open.
If you do not complete the registration
process and pay your fees before the end
of this period, you will be deemed to be
inactive. This means that you will not be
sent any new materials or be permitted
to enter for examinations. If you do not
register in a particular year, you will be
deemed to have withdrawn and you will
not be able to access any International
Programmes services.
Please make sure, when completing
the online registration process, that
you indicate all the courses/modules
that you intend to study, even if you are
continuing to study the same courses/
modules as in the previous year. This is
important because you will only be offered
the opportunity to take examinations for
courses/modules that you have selected
as part of the registration process. It also
General section 20132014 G.17

Tracking and receiving your


study materials
The majority of our study material
packages are couriered and can therefore
be tracked via our distribution agents
website. To access this, please use the
delivery tracker in the Student Portal.
Alternatively, you can go to the website
directly:
www.gemworldwide.com
Select SRN from the drop-down menu
in the Track Shipment box and then
enter your student number. Any packages
currently on their way to you will be visible,
as well as your past history of shipments.
means that we can make sure that you
have been sent the most up-to-date study
materials.
For new subjects, or where there has been
a major revision to a subject guide, we aim
to have the new guide available for the
start of the academic year. Any guides that
are not ready when we send your study
materials will be listed as to follow on
your letter and will be sent to you as soon
as they are ready.
We strongly encourage you to register
online. However, if you have specific
reasons for wishing to register offline,
please contact the Registration and
Learning Resources Office to discuss how
to do this. Details of how to contact any
department of the University are listed on
page G.3.

G.18 General section 20132014

Please always allow at least one month


between completing your registration and
contacting us to ask where your study
materials are. This is to allow reasonable
time for us to process your fee and study
selections, pick and pack your materials
and finally for the study materials to
be delivered to you. It is also worth
remembering that processing time can
increase during very busy periods, such as
September and October, so you may need
to make an allowance for this.

Queries about your study


materials
When you receive your study materials
it is important to check the consignment
note carefully. If you find that we have
sent the wrong materials, or that any of
the materials are missing, please contact
the Registration and Learning Resources
Office as soon as possible (see page
G.3) and we will arrange for the correct
materials to be sent to you.

In brief:

We will send you an email alert


when the online registration
process opens for your
programme.

In order to receive your study


materials, access services from
the International Programmes
and to be eligible to enter
for examinations, you must
complete the registration process
and pay the fees before the
deadline.

As part of the registration


process you must indicate all
the courses/modules that you
intend to study, even if you are
continuing to study the same
ones as in the previous year.

You will only be offered


the opportunity to enter
examinations for those courses/
modules that you have selected
as part of the registration
process.

Please allow one month between


completing the registration
process and contacting us to ask
where your study materials are.

If you have specific reasons for


wishing to register offline, please
contact the Registration and
Learning Resources Office.

General section 20132014 G.19

Entering for examinations

Making an examination
entry for 2014
Students must complete the initial/
continuing registration task and pay
all outstanding fees before making an
examination entry.
During 20132014, the International
Programmes will move towards a fully
online examination entry process. Check
the Portal/VLE and our website regularly
to ensure that you are up to date with the
most recent developments. In addition,
advance examination timetables are
usually posted online five to six months
before the examination session.

The following information will guide you


through the examination process, from
making an examination entry through to
receiving your results. Remember, you
do not have to take examinations each
year, but if you decide to sit them they are
usually held in May/June.

New codes
In 20112012, new course/module
codes were introduced throughout the
International Programmes. This change
did not affect the syllabus or content
of any of the courses/modules but was
implemented as part of our commitment
to develop and enhance the services
that we offer you. When you register
for a course/module or complete an
examination entry form, you should use
the new codes. You can find them listed in
Appendices A and B of the PSR or at:
www.londoninternational.ac.uk/new_
codes

G.20 General section 20132014

You will receive an Admission Notice


approximately three to four weeks
before your first examination. The
Admission Notice will confirm the dates
and times of your examinations along
with other important information such
as your candidate number. You should
contact the Student Assessment Office
immediately if you have not received your
Admission Notice 10 days prior to your first
examination (see page G.3 for details of
how to contact us).

Examination Centres
Maintaining a good relationship with your
Examination Centre is a very important
part of the examination process and will
ensure that the process runs smoothly for
you.
Firstly, you should contact one of the
established Examination Centres, which
are listed online:
www.londoninternational.ac.uk/exams

We advise you to do this in good time


as your Examination Centre will need to
countersign your examination entry form
or issue a validation code to be used
during the online process (depending on
their practices) before you can send it
to us. The deadline for the University to
receive examination entries is 1 February.
Your Examination Centres local deadline
will therefore be before this date, so
always make sure you have submitted your
examination entry form in time.
The Examination Centre will charge you a
fee to cover the costs of administration,
invigilation and the return of your script(s)
to the University by courier. This local fee
should be paid directly to the Examination
Centre where you sit your examinations
and is in addition to the examination
entry fee you pay to the University of
London.
Examination Centres are all independent
institutions responsible for conducting
the examinations at a local level. Each
Centre will individually set its own local
deadline for receiving your examination
entry form and will decide what fee it
will charge. It is important to note that
the University is only responsible for fees
charged at University of London centres
and has no influence over the exchange
rate or the amount of the fee charged by
other Examination Centres. This amount
can vary significantly from country to
country so please check with your Centre
directly. During the examination session,
all students will be examined by the same
written paper examination, on the same
date and at the same time. In certain
circumstances, however, this may not
be possible, so you should always check

with the Examination Centre that you


have the correct time and location of your
examinations.
It is important that your Examination
Centre can easily contact you, so
always make sure that they (as well
as the Student Assessment Office in
London) have your up-to-date contact
information, especially if you change your
address. Always check the details of your
examination with the Centre directly (for
example, location, time and date) and if
you are unable to attend, please let them
know.
Students who have difficulty in making
arrangements to take examinations at
any of the listed Examination Centres,
or who wish to take examinations in a
country that is not listed, should contact
the Student Assessment Office (see page
G.3). You should note, however, that where
an established Examination Centre exists
you will be expected to use the facilities
provided by that Centre. The University
is not able to establish an alternative
Examination Centre in an area where one is
already established.

HM Forces overseas and


HM Ships
If you are serving and want to take
examinations where you are based, you
should contact the Student Assessment
Office (see page G.3).

Changing your address


If you change your address after you have
submitted your examination entry form,
please let us know as soon as possible.
You can contact us using the details
on page G.3, or via the online address
General section 20132014 G.21

updating facility. If you are based overseas,


you should also inform your Examination
Centre.

Special examination
arrangements
The deadline for requesting special
examination arrangements is 1 February.
You should write to the Inclusive Practice
Manager as soon as possible to request
any special examination arrangements that
you may need and to submit any required
medical documentation. This will allow us
to make a decision about your request and
to make the arrangements in good time for
your examinations. For further information
relating to our Inclusive Practice policy,
please see page G.33.

The examination timetable


The examination session is held in May
June each year and you should keep this in
mind when making plans such as booking
holidays. We can only prepare the detailed
examination timetable once all examination
entries have been processed at the
University; however, advance timetables
for most programmes are available in
early January. It must be noted that dates
in the advance timetables are subject to
change if, for example, we discover an
examination clash. For the majority of
papers the timetabling of examinations can
only be confirmed in the first or second
week of April.

Examination Admission
Notice
We will send you an Examination
Admission Notice approximately three to
four weeks before the examination session
begins. This Notice provides important
G.22 General section 20132014

information relating to your examinations,


including the examinations for which you
have entered and the specified dates
and times on which you will sit these
examinations. If you do not wish to miss
the opportunity to sit, it is vital that you
make sure that you are able to take the
examinations on the dates given on your
Admission Notice. No adjustment can be
made to the dates on this Notice for any
reason.
The Admission Notice will be sent with
information explaining examination
conduct and other rules applying to your
examinations. It is an important document
and you should read it carefully when it
arrives.
The Admission Notice must be taken into
every examination, as well as photographic
identification (driving licence, passport,
or national identity card). You will not be
permitted to sit your examination if you do
not present both of these documents.
If you are sitting your examinations in the
United Kingdom, your Admission Notice
will be sent to you approximately four
weeks before the examination session
commences. If you are entered to sit
examinations outside the United Kingdom,
your Admission Notice will be sent to
your Examination Centre approximately
four weeks before the examination period
commences. You can then either collect
the Notice from the Centre or they will
forward it to you at your contact address.
If you have not received your Admission
Notice 10 days before the start of your
examinations you must immediately
contact the Student Assessment Office
(see page G.3 for contact details).

Sitting your examination

Assessment offences

If, once you have made an examination


entry, you change your mind and decide
you are not ready to sit your examination,
you will not be penalised academically
for doing so. For information on refunds,
please see your PSR:

It is important that you are familiar with


all the appropriate rules and regulations
relating to your assessments, including
written examinations and coursework
submissions. Please take the time to
read the section entitled Assessment
Offences and Penalties in your PSR, in
addition to any other relevant documents
(for example, the Rules for Examinations,
permitted materials lists and referencing
guidance relevant to your course).

www.londoninternational.ac.uk/regs
If you know in advance that you will be
absent from any examination papers, you
should inform the Student Assessment
Office. Please also inform your
Examination Centre.

Mitigating circumstances
If you think your examination performance
was adversely affected by illness or other
adequate cause, either during or directly
before the examination session, then you
must contact the Student Assessment
Office straightaway (see page G.3)
and include a full medical report and/
or other supporting documentation. This
information must be submitted no more
than three weeks after the date of your
last examination so that it can be taken
into account by the Examiners.
If you have difficulty obtaining your
supporting evidence you should still write
to the Student Assessment Office within
the time specified above, but explain fully
the reason why you cannot provide the
supporting documentation at that time.
You should also say when you expect to
forward this information to the University.
The University can only consider your
case if you provide us with appropriate
supporting evidence.

Contravention of the regulations may


result in your case being considered
under theProcedure for Consideration
of Allegations of Assessment Offence.
Penalties applicable under this procedure
range from a formal reprimand through
to a zero mark for the assessment in
question, or termination of registration in
extreme cases.
For more information please go to:
www.londoninternational.ac.uk/exams

Receiving your examination


results
Results will be made available online and
you will be sent an email informing you
when they are available. It is important that
you keep your contact address up to date
(see page G.16). You should also make
sure that you inform your Examination
Centre of any change of address and
contact details.
If you have not received your results for
the May examinations by the beginning
of September, you should contact the
Student Assessment Office (see page G.3).

General section 20132014 G.23

Please can we ask you to be patient and


not to contact us before that time. We
will do all we can to get your examination
results to you as quickly as possible.

http://my.londoninternational.ac.uk

Administrative recheck of
examination results

Further questions?

If, when you receive your notification


of result, you are concerned that an
administrative error may have been made
in the calculation of your result, you may
request an administrative recheck.

If, after reading this handbook and the


PSR, you still have queries in connection
with your examinations, please contact the
Student Assessment Office who will be
happy to help. Please see page G.3 for
details of how to contact us.

Please be aware that you can only make


a representation on administrative
grounds. Rechecks cannot be considered
on academic grounds, as each script is
marked independently by two Examiners
and the confirmed result is then
determined by an Examination Board. The
decision of that Board is final. Therefore, if
you make a request for an administrative
recheck, your script will not be re-examined
or re-marked by the Examiners. A thorough
administrative investigation will, however,
be undertaken.

How to submit an administrative


recheck request
There is a fee payable for each recheck
to cover the administrative cost of the
process. This fee is currently 50 for each
paper or section that you wish to have
checked; for example, if you have taken
four papers and you think the results for
three of these papers may be incorrect,
a fee of 150 is payable. This fee will be
refunded in the highly unlikely event that
an error is found.

G.24 General section 20132014

Please use the link in the Student Portal


to request and pay for an administrative
recheck:

In brief:

The examination entry process


will move towards becoming
fully online in 20132014;
however, some centres may
choose not to take part in online
entry and will retain a paperbased method. Please contact us
if you are in doubt.

Advance examination timetables


will be made available
approximately five to six months
before the examination session.

You will receive your Admission


Notice approximately three
to four weeks before your
examinations.

You should check the Portal/


VLE and website regularly for
information on developments.

You will not be able to make an


examination entry until you have
completed the initial/continuing
registration task and paid all
related fees.

Accreditation of prior learning

You may be able to apply for accreditation


of prior learning (APL: also known as
credit transfer or exemption at other
institutions) if you have covered a similar
syllabus to the same level as part of a
previous qualification. To be eligible to
apply for discretionary APL you must
prove that you have already passed
examinations that equate in level, content
and standard to a particular foundationlevel course(s) that forms part of your
programme. If you are awarded APL you
do not have to take that particular course
as part of your programme.
You must make a formal application for
APL by contacting the Admissions Office
via the Student Portal by 1 October 2013
(see page G.3 for details of how to contact
us). If you fail an examination you may
not, at a later stage, apply for APL for that
course.
All applications for discretionary APL will
be considered individually and are awarded
at the Universitys discretion. An APL
application fee will be charged to cover the
processing of this request. This fee is nonrefundable even if your APL application is
unsuccessful.
All regulations relating to APL for your
programme can be found in your PSR.
Please always refer to this before you
apply for APL, as some programmes will

not accept APL applications or will only


accept applications for particular courses.
Furthermore, you should note that APL is
usually only permitted for a set number of
courses (depending on the programme).
Some programmes offer automatic APL
to students who have already studied a
particular course with a specified
institution or professional body. This
information is listed in the PSR. However,
you must still complete an application for
automatic APL.
In brief:

If you are awarded APL for a


particular course, you do not
have to take that course as part
of your programme.

You will need to satisfy certain


criteria to be eligible to apply for
APL. These criteria are given in
your PSR.

Not all programmes offer APL.

You must make a formal


application for all APL by
1 October 2013.

You must pay an application fee


for discretionary APL application
requests.

The APL application fee is nonrefundable.

General section 20132014 G.25

Transferring your registration

Applications to transfer are considered


on an individual basis. If your application
is approved, in certain circumstances you
may be awarded credit(s) on the new
programme on the basis of your studies on
the old programme. However, the award
of credit(s) is considered individually and
remains at the discretion of the University.
If you make an application to transfer after
you have made an examination entry on
your current programme, your transfer
application will not be considered until
after the publication of the result of your
examination.

Transferring to an
International Programmes
postgraduate programme
Transferring to another
International Programmes
undergraduate programme
If you would like to transfer to another
undergraduate programme offered through
the International Programmes you should
firstly check the relevant prospectus
(available on our website at www.
londoninternational.ac.uk) to see if you
satisfy the entrance requirements for that
programme. If you meet the necessary
entrance requirements you can apply to
transfer your registration.
Applications to transfer must be made in
writing to the Registration and Learning
Resources Office via the Student
Portal (see page G.3). When making an
application you must give your full name,
student number, correspondence address,
the programme for which you are currently
registered and the programme to which
you wish to transfer.
G.26 General section 20132014

If you would like to apply for a Masters


degree, Postgraduate Diploma or
Postgraduate Certificate through the
International Programmes, you will have
to cancel your existing registration and
submit a fresh application.

Transferring to another
United Kingdom university
at undergraduate level
You may wish to apply for entry to another
university in the United Kingdom or
elsewhere. You need to check with the
universities concerned whether this is
possible as every university has its own
conditions and procedures. We would
advise you to start making enquiries at
least a year before you wish to transfer.
If you live overseas, the British Council
is a good source of information about
universities in the United Kingdom and
how to apply to them, or you can contact
the Admissions Office at the university

concerned. If you need confirmation of


your results as part of the transfer process,
please refer to page G.28.

For consideration of a place from October


in a particular year, the UCAS opening
date for the receipt of applications is
mid-September in the previous year and
the deadline is usually 15 January of the
year of study.

How to apply to universities


in the United Kingdom
Applications to United Kingdom universities
must be made via the Universities and
Colleges Admissions Service (UCAS). The
UCAS contact details are:

You should, however, check the website


for confirmation of these dates and
note that certain programmes may have
alternative dates.

UCAS, Rosehill, New Barn Lane,


Cheltenham, Gloucestershire
GL52 3LZ, United Kingdom
Email: enquires@ucas.ac.uk
Website: www.ucas.com
Tel: + 44 (0)871 468 0468

The British Council will have further


information and application forms for
UCAS.

Hints for UCAS applications


1. If you are applying for second year
entry, ensure that this is clearly
indicated on the UCAS form.

prospectus carefully and indicate how


you satisfy the criteria/conditions that
the University is looking for.

2. Personal statements are a vital


part of the UCAS application. Not
all universities invite applicants for
interviews, so this is your opportunity
to express yourself. Read through the

3. If you are studying with an institution, a


senior academic should be responsible
for writing your reference. The grades
predicted for each subject should be
clearly indicated on the UCAS form.

General section 20132014 G.27

Certificates, transcripts and


Diploma supplements
Successful completion of your studies
represents a tremendous personal
achievement that will have required
hard work, commitment and dedication.
When you satisfy the requirements for
your award we will send you a certificate
confirming the successful completion of
your programme of study.
We will also automatically send you a
Diploma supplement, which will include
a transcript of your academic guidance
record. You will find your Diploma
supplement particularly useful to show
to future employers and/or educational
establishments. It describes the nature,
level, content and status of the programme
that you have studied and completed.
Please note that due to the high volume
of awards and transcripts that we process
each year, students normally receive their
Diploma supplements and transcripts
three to six months after the final
Examination Board for their programme
has met.

Transcripts
The Transcripts Office is also able to
provide former students with additional
copies of transcripts, and can supply
current students with transcripts detailing
their studies to date. A fee is charged for
this service. In order to request a transcript
you will need to fill out an application form
from the website:
www.londoninternational.ac.uk/
transcripts
Please note that your transcripts will show
all attempts at examinations, whether
passed, failed or retired.

G.28 General section 20132014

Official letters confirming


your award
For a fee, the Transcripts Office can also
provide official letters which will confirm
your award. These are generally acceptable
as proof of your degree for employment
and visa purposes. For more information
please go to:
www.londoninternational.ac.uk/
transcripts

Replacement certificates
and original Diploma
supplements
If you require a replacement certificate of
your University of London degree, please
send an email to diploma.enquiries@
london.ac.uk and state your name,
qualification and year of graduation. A fee
is charged for this service.
You should note that at certain times of
the year, this office gets extremely busy
and processing may take many weeks. You
should therefore submit your application as
early as possible.

The graduation ceremony

Each year, usually in March, a ceremony


is held in London at which graduates from
undergraduate degree and postgraduate
programmes are presented to the
Chancellor or Vice-Chancellor of the
University of London or to the Dean of
the International Programmes. Many
International Programmes graduates
from all over the world attend this formal
ceremony, together with family or friends.
The ceremony ends with a reception for
graduates and their guests. This is an
opportunity for them to meet staff of the
International Programmes and the Lead
Colleges in a more informal atmosphere.

Information about the graduation


ceremony is sent to you with the
notification of your results after successful
completion of your degree or postgraduate
programme. We recommend that you
apply to attend as early as possible.
Although spaces for graduates are
unlimited, tickets for guests are allocated
on a first come, first served basis, and
there is always high demand. If you are
unable to attend the ceremony in the year
following successful completion of your
award, you would be most welcome,
provided space is available, to attend in
another year. For further information,
please contact the Corporate Affairs and
Communications Office (see page G.3).

General section 20132014 G.29

The Careers Group and C2

The Careers Group


The Careers Group is the largest higher
education careers service in the country. It
provides recruitment services to students
and graduates from UCL, Kings College,
Queen Mary, St. Marys University
College, Goldsmiths, SOAS, Royal
Holloway and specialist colleges, as well
as many other institutions in London and
across the United Kingdom.
It organises a number of national
recruitment exhibitions throughout the
year, providing students and graduates
with opportunities to meet and network
with top recruiters and institutions.
Students and graduates can also receive
CV advice and information from our
expert careers advisers and attend useful
presentations and workshops.
The Careers Group website provides
comprehensive access to a wide range of
online careers resources. This includes a
new, virtual careers information resource,
vacancy and job opportunity listings and
JobAlert a free service that delivers job
notifications to students and graduates
based on their preferences.
The Careers Group provides support
to University of London International
Programmes students via the Student
Portal, including advice on interviews,
international job listings and webinars on
a range of career-related topics. To access
this support please log in to the Portal:
http://my.londoninternational.ac.uk

G.30 General section 20132014

Wherever youre headed, the Careers


Group can support your career
development needs. Find out more at:
www.thecareersgroup.co.uk
Find us on Facebook at:
www.facebook.com/thecareersgroup

C2, a service from the


Careers Group
C2 is a not-for-profit careers advice service
for graduates and professionals at any
stage of their career. C2 can inspire you
not only to make a career change, it can
also ensure that you make the right one
be it within the same sector, the same
area of expertise or something completely
different. This might involve some time
with a consultant, attending a couple of
workshops, or we might just recommend a
helpful book to start you off.
C2 is part of The Careers Group and also
runs courses, seminars and recruitment
and information fairs. As an International
Programmes student you may be
especially interested in C2s online CV
advice service which allows users
anywhere in the world to gain valuable
advice on their CV. C2 also offers advice on
issues to do with occupations and careers,
the United Kingdom graduate labour
market and further study and training.
Find out more at:
www.c2careers.com

University of London International


Programmes Alumni Association
Once you have graduated you will have
the opportunity to join the University
of London International Programmes
Alumni Association. Being a member
of this Association will not only enable
you to contribute to the University of
London community but will also allow
you to have contact with other graduates
across the world. Through the alumni
events programme you will be given the
opportunity to meet with University of
London graduates who share professional
and academic interests with you.
For more information on how the Alumni
Association can assist you as a graduate,
please contact the Alumni Office (see
page G.3) or visit our website at:
www.londoninternational.ac.uk/alumni

How our alumni can help


you as a student
The Alumni Association has a number
of Alumni Ambassadors who can help
you while you are studying with the
International Programmes. They can offer
advice on how to cope with your studies,
based on their own experience.
There are a number of Alumni Ambassadors
from a variety of programmes all over the
world you are free to contact any of them.
For their details please visit:
www.londoninternational.ac.uk/alumni/
ambassadors
You can also hear first-hand from alumni
and academics on our YouTube channel at:
www.youtube.com/unioflondon

Find us on Facebook at:


www.facebook.com/londonalumni

General section 20132014 G.31

University of London Union

The University of London Union (ULU) is


the students union for more than 120,000
students at the 18 self-governing colleges
and 10 other smaller specialist research
institutes that make up the University of
London.

music venue, bars and cafs. To find out


more about what ULU has to offer, take a
look at the ULU Guide which can be found
through the homepage:

As a student of the International


Programmes, you can join ULU as an
associate member at a cost of 20.00.

If you would like to join, you can obtain


a membership card from the main ULU
building in Malet Street, very close to the
International Programmes administrative
offices at Stewart House. Alternatively, you
can join by post. For further information
about how to join, visit the associate
membership page of the website at:

ULU runs over 40 student-led sports


clubs and societies and an extensive
intercollegiate league and cup programme
in which 4,000 students compete each
week. ULU also campaigns on behalf
of students and offers a broad range of
services and facilities including a live

G.32 General section 20132014

www.ulu.co.uk

www.ulu.co.uk/content/621873/get_
involved/membership

Information for students with specific


access requirements
The University has an Inclusive Practice
policy for International Programmes
students with specific access
requirements. This includes students
with a disability or learning difficulty,
students who are currently in prison
and students who have legally-imposed
travel restrictions. A statement explaining
this policy is given on the International
Programmes website at:
www.londoninternational.ac.uk/sar
As part of its policy, the University
will make every reasonable effort to
accommodate you if you have specific
access requirements by:

making special examination


arrangements

and/or

wherever possible, and where required


as a result of a disability and/or specific
accessibility issue, providing our study
materials in an alternative format (e.g.
large print) or another medium.

Please note that, although the University


will make every effort to provide
your materials in the format you have
requested, we cannot guarantee that we
will be able to do so. We may need to
suggest an alternative format to that which
you request.

Special examination
arrangements

We strongly advise applicants with


disabilities and/or specific access
requirements to complete the relevant
sections in their application form. If you
have not disclosed such information in
your application form and you wish to
request special examination arrangements
or materials in alternative formats, you will
be able to request this when you complete
the online enrolment process. As part of
this process, you will have the opportunity
to explain your circumstances. Medical or
other evidence in support of your request
will be required.
You are advised to contact the Inclusive
Practice Manager to discuss your needs
as early as possible (even before you
register), as it may take additional time to
agree examination arrangements and/or
to prepare materials in alternative formats.
See page G.3 for details of how to contact
us.
The University has a panel that considers
applications for special examination
arrangements. The aim of the panel is
to ensure that a student with a disability
and/or specific access requirements is
not disadvantaged (or advantaged) when
compared with other students.
Any information that you provide
about your disability and/or specific
access requirements will be treated as
confidential; it will be made available only
to staff working to support your needs.

If you are disabled and/or you have specific


access requirements and you think you
need special examination arrangements
(such as particular aids or rest breaks), you
should let us know as early as possible.

General section 20132014 G.33

Complaints procedure

The University of London International


Programmes aims to provide the highest
quality service to students at all times.
Sometimes, however, things can go wrong
and you may feel that you need to raise
an issue with us. If possible, we would
always prefer to resolve any concerns you
have with a minimum of formality.
Therefore, the first stage of our procedure
is to advise you to contact the International
Programmes staff/departments that are
directly involved, as in many cases it may
be possible for issues to be resolved
quickly and easily.

Advice on how to proceed


If problems do arise, you may want to
speak to someone to clarify the procedure
before submitting a formal complaint. The
Student Advice Centre can explain the
complaints procedure to you confidentially
and make sure that you are familiar with,
and are following the required stages of,
the procedure. We advise all students to
contact the Student Advice Centre before
submitting a formal complaint. Please see
page G.3 for details of how to contact all
our departments.
The full procedure can be found on our
website at:
www.londoninternational.ac.uk/
complaints

G.34 General section 20132014

Student Charter

The Student Charter aims to establish the


standards of service to which we aspire.
It also explains what we need from you
to help us to deliver an excellent service
so that you can benefit more from your
experience as a student. We believe that
clear expectations can help to improve
the quality of your study experience with
us so the Student Charter lists what you
can expect the University to do and also
what will be expected of you as a student.
The Student Charter is updated annually
by reviewing comments from students
and staff and it is approved through the
governance of the University of London
International Academy. Find out more at:
www.londoninternational.ac.uk/student_
charter

General section 20132014 G.35

Notes

G.36 General section 20132014

All programmes offered through the University of London International Programmes are developed by academics
at the University of Londons constituent Colleges. Assessment is the responsibility of academics at these Colleges.
Currently these include: Birkbeck, Goldsmiths, Heythrop College, Institute of Education, Kings College London, The
London School of Economics and Political Science (LSE), London School of Hygiene & Tropical Medicine, Queen Mary,
Royal Holloway, Royal Veterinary College, School of Oriental and African Studies, and UCL (University College London).

For further information on the range of programmes


we offer, please visit our website or contact us at:
Student Advice Centre, University of London, Stewart House
32 Russell Square, London WC1B 5DN United Kingdom
Tel: +44 (0)20 7862 8360
Web: enquiries.londoninternational.ac.uk

www.londoninternational.ac.uk

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(student blog)

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