JEFFREY B.

WASSERMAN
Telford, PA 18969
(215) 983-2853 jwasserman09@gmail.com

OPERATIONS MANAGER
Dedicated and reliable operations director with 25+ years of experience delivering excellence in
operations management in diverse commercial contexts. Dynamic and motivated procurement
professional who excels at improving supply chain management processes and reducing costs to meet
or exceed revenue and productivity targets. Skilled communicator and respected team leader with
outstanding expertise in inventory management, purchasing, logistics, customer service and
distribution.
Operations Management International & Domestic Logistics Purchasing Inventory Control Sales
Distribution Communications Warehouse/Facilities Management Team Leadership Training
Business Development Contract Negotiations Safety DOT Compliance Process Improvements
Customer Service Staff Recruitment Profit & Loss Administration Shipping & Receiving
Order Packaging & Fulfillment Problem Solving Client & Vendor Relations

RECENT PROFESSIONAL EXPERIENCE

Sharp Clinical Services, Phoenixville, PA
Manager, Logistics, 2012-2014
Coordinates and maintains operational control of all Logistics and Distribution for clinical supplies being
shipped to Domestic & Global customers. Manages the customer returns and destruction departments
along with coordinating order fulfillment, processing of shipments and staff management, while
ensuring compliance with all applicable regulations relating to safety, importing and exporting.
EDMUND OPTICS, Barrington, NJ
Distribution Manager, 2008-2011
Established and delivered excellence in distribution management for a global optical components
provider, coordinating all aspects of domestic and international logistics, including order fulfillment,
purchasing product packaging, shipping and receiving, inventory control and staff management.
Created and nurtured productive relationships with clients and vendors to improve delivery. Recruited,
trained and led staff teams to meet all productivity goals. Identified and implemented process
improvements to control logistical costs of the operation. Ensured compliance with all applicable safety
regulations.
Key Achievements
Engineered $250k+ in annual cost savings in the distribution, packaging and facilities
departments through implementation of new contracts for package and freight delivery,
renegotiation of existing contracts and the establishment of new, cost-effective vendor
relationships.
Successfully assumed additional responsibilities of facilities manager after resignation of
previous incumbent.
LABCORP, Tucker, GA
Distribution & Materials Control Manager, 2005-2008
Oversaw all aspects of distribution and materials control in the state of Georgia for one of the world's
largest clinical lab providers. Led the Distribution Center and handled inventory management, order
processing, stock procurement and receiving for the warehouse and accessioning operations. Recruited
and led staff team. Trained regional managers and supervisors on use of the PeopleSoft system.

JEFFREY B. WASSERMAN
(215) 983-2853 jwasserman09@gmail.com Page 2

ADDITIONAL EXPERIENCE
Key Achievements
Reduced client supply order turnaround from 1-2 weeks to 48 hours via thorough reorganization
and implementation of process improvements, including warehouse relocation and redesign to
enable increased volumes and efficiency in order picking and receiving.
Generated a large reduction in warehouse delivery costs by negotiating a new freight carrier
contract.
DRYDEN PROCUREMENT TECHNOLOGIES, Bordentown, NJ
Vice President/Business Development Manager, 2000-2003
Generated, presented and implemented cost savings and business development initiatives in
conjunction with the C-suite. Targeted and achieved new business opportunities in selected
geographical areas and market segments. Nurtured client relationships and increased client base
in the healthcare sector by delivering targeted presentations.
CHARTWELL ADVISORY GROUP, King of Prussia, PA
Director of Operations
Maintained operational control of product usage studies, ensuring scheduling and timely
completion to meet clients' needs. Elicited product usage information from vendors. Negotiated
pricing and oversaw client billing, accounts receivable and database maintenance.
General Manager, CORPORATE EXPRESS, New Castle, DE
Coordinated operations, distribution, delivery and sales of Office Supplies and Office Furniture
for Delaware division. Handled contract negotiation, purchasing, leasing and inventory control to
ensure profitability. Approved capital expenditure, controlled divisional budget and took
responsibility for accounts payable, human resources and billing. Recognized as the only East
Coast manager to meet gross margin goals in three successive years.
Owner, DOLLAR BUSTERS INC, Lilburn, GA, 2003-2005
Consultant (Operations), JOSCO OFFICE SUPPLIES, Philadelphia, PA
Operations Manager, TREHER OFFICE PRODUCTS, Lehigh Valley, PA
Owner/Manager, WASSERMAN'S OFFICE PRODUCTS, Lansdale, PA

EDUCATION/TRAINING
Bachelor of Arts in Business Administration, Temple University, Philadelphia, PA
(major: Industrial Relations/Organizational Behavior/Management)
Six Sigma, DVIRC, Philadelphia, PA
HazMat, Consultant, Philadelphia, PA