PROFILE

A senior leader with over seventeen years experience in business, consulting and technology, I
am experienced in not only technology and consultancy processes, but also business and
people leadership. I have extensive international experience in formulating and articulating
vision and strategy, business development and building teams. I consider myself to be
commercially aware, strategically minded, technically very competent, assertive in leadership
and credible at all levels of an organization.

EXPERIENCE
Paul Francis MULTITRODE (BRISBANE, AUSTRALIA)
GROUP CTO 01/09 TO 01/10
PHONE Multitrode is a leading independent supplier of software and hardware products for utilities in the
+61 409 225 934 water & wastewater industry.

As part of the core executive team, and with involvement at board level, my responsibilities
Twitter
extended across all aspects of products, professional services and support. With a clear brief to
@pkfrancis help grow and expand the business internationally I was involved in setting and delivering on
strategic and tactical goals across the organization; including product roadmaps, development
teams and process, quality, acquisitions and partnerships, manufacturing, services and product
LinkedIn
support activities.
www.linkedin.com/in/pkfrancis

Client and technology profile:

NATIONALITY
Dual British / Australian citizen • Water & Wastewater, mining, municipal government, utilities

• Java, J2EE, MySQL, C++, embedded C, Linux/CentOS, PHP, Ruby, PLCs, RTUs, hosted
applications/SAAS, web 2.0, automation & control

CITECT / SCHNEIDER ELECTRIC (SYDNEY, AUSTRALIA)

CHIEF TECHNOLOGY OFFICER 08/05 TO 01/09
Citect is the leading global provider of industrial automation (SCADA), facilities automation, real-
time intelligence & next generation manufacturing execution systems (MES) solutions. Formerly
listed on the ASX, and with representation in over 130 countries, Citect were acquired by
Schneider Electric (CAC: SU.PA) in March 2006.

Reporting directly to the CEO, I was a member of the core Citect executive team and as such
was involved in business planning and strategy for Citect globally. I was part of the
management team that led Citect through the Schneider acquisition and post-acquisition
integration process.

With oversight of product architecture, development teams and technology direction, I was
responsible for developing and driving the company's strategic product vision, software delivery
and go-to-market capabilities.

Highlights:

• Established new product teams to develop patented on-demand hosted products from
inception to release

• Direct involvement with Schneider corporate teams in relation to innovation, automation

strategy and global R&D

• Successfully re-structured and grew technology and development teams in Sydney, Brisbane
and India (~150 people at time of leaving).

• Commitment to ongoing process improvements in support of expediting product delivery,

reducing costs and increasing productivity

• Direct P&L control of IT, QA & Testing, Localization, Enterprise Services and Business
Analysis teams

• Overall responsibility for global IS operations, including hosting, infrastructure and business
applications (effectively CIO)

• Leading role in M&A due-diligence for future acquisitions

• Executive relationship for key partners such as Microsoft, SAP, Sun and Oracle and key
accounts, including BHP Billiton and Rio Tinto.
• Company and product evangelist in industry and analyst events worldwide

• Head of QA & Testing teams for all product development

• Head of team providing enterprise services for development of key common components
across all product lines

Training:

• Advanced Media Training (Hill & Knowlton)

• Schneider Electric Leadership Foundation residential course for senior executives (MGSM)

• Lean Manufacturing Techniques

Client and technology profile:

• 3M, F&B, WWW, Manufacturing, Oil & Gas, Building Automation, Power, Automotive, CPG

• ASP.NET, C#, SharePoint (MOSS), SQL/Server, Web Services, Windows, SAAS, SOA, XML,
MS Project and Project Server, MS Office, Reporting Services, AJAX, web 2.0, Sun JCAPS,
SAP ERP, XMII & Netweaver, SCADA, MES, EMI

VOLANTE




(SYDNEY, AUSTRALIA)
PRACTICE MANAGER



01/05 TO 08/05
Volante were one of Australia’s largest IT services companies with revenues of over AU$350
million and 900 staff throughout Australia. Volante specialized in providing business solutions,
software, hardware, services and strategic consulting to medium to large scale organizations.
Volante were acquired by Commander in 2006.

My responsibilities included:

• Lead pre-sales (business development), architecture, development, project management and

consultancy teams focussed on enterprise and government clients

• Creation of new software solutions consulting practice in Canberra (ACT)

• Key influencer in strategic business planning, including financial forecasting and budgeting

• On-going P&L and associated financials responsibility

• Validation of major solution architectures and associated technologies

• Evangelizing technical and business process initiatives to ensure continuous improvement

and aid sales

• Evaluation and updating best practice in software development and implementation (ISO
9001 accredited process)

• Bid documentation and pricing (responding to RFIs, RFPs etc)

• Co-ordination with project management and development teams to ensure realistic planning,
development, testing and implementation schedules

• Working to codify service offerings, and help develop IP for the company in the form of
solution framework products and reusable components

• Management of strategic and tactical partner (Microsoft, Captaris, Dexterra, Tower, Meridio,
HP etc.) relationships

• Validation of key user requirements, functional and technical specifications

• Production planning, resource allocation, utilization, skills assessment and training

• Generation and measurement of business and personnel KPIs

• Active participation in strategic and management matters at operational and board levels

• Active participation in commerce groups such as Enterprise Ireland

Volante client and technology profile:

• Government (state and federal), Education, Media, Pharma, Manufacturing, Web-based

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• ASP, IIS, CMS, Sharepoint Portal Server, SQL/Server, .NET, Web Services, Windows, XML,
MS Project and Project Server, MS Office, BizTalk, Captaris Teamplate Workflow, J2EE,
Global360 W-MSJ, Reporting Services.

SABBATICAL 08/04 TO 12/04

After 12 years in business, I decided to leave the UK, take time-out to travel, recharge and
establish myself in Australia

SALTMINE UK (LONDON, UK)

DIRECTOR OF TECHNOLOGY & RESOURCES 04/02 TO 08/04

Started by a group of ex Microsoft employees, Saltmine supplied interactive new media (e.g.
Xbox Live, PGA Tour) and bespoke corporate online solutions, consultancy services and
hosting. These solutions were typically database driven hosted internet (SAAS), or intranet
business applications, utilizing business intelligence, workflow, knowledge and content
management capabilities. Projects ranged from supporting compliance and governance,
business process and risk management through to online corporate presence, e-commerce,
B2C and social networking websites.

Highlights:

• Active participation in strategic and management matters at operational and board levels, in
both the London and Seattle Saltmine offices.

• Lead Pre-sales, development, design, architecture and consultancy teams focussed on

enterprise clients including BP, Microsoft, Kingfisher Group, Chevron Texaco, Marks &
Spencer, NatWest, and Shell.

• Leadership of both internal IT function for infrastructure and business systems, and customer
hosting operations.

• Validation of key user requirements, functional and technical specifications

• Validation of major solution architectures and associated technologies

• Bid documentation and pricing (including responding to RFIs, RFPs etc).

• Key influencer in business planning, financial forecasting and budgeting.

• Co-ordination with project management and development teams to ensure realistic planning,
development, testing and implementation schedules.

• Working with other department heads to codify service offerings, and help develop IP for the
company in the form of solution framework products and reusable components.

• Evangelizing technical & business process initiatives to ensure continuous improvement and
aid sales.

• Management of partner (Microsoft, Documentum, Red Dot) and customer relationships.

• Production planning, resource allocation, utilization, skills assessment and training.

• Generation and measurement of business and personnel KPIs.

• Active participation in Microsoft .NET Evangelist Group on behalf of Saltmine UK.

• Liaison with Microsoft Redmond with regard to future product direction.

Saltmine client and technology profile:

• Oil & Gas, Software, Retail, e-Commerce, Media, Online/Web, Travel, Finance

• ASP, IIS, CMS, Sharepoint, SQL/Server, .NET, Web Services, Windows, XML, MS Project,
MS Office, BizTalk, Commerce Server, Web Development, hosted applications. Exposed to
Siebel, Documentum, Vignette, Map Point

DEVRON INTEGRATED SYSTEMS (LONDON, UK)

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CO-FOUNDER & DIRECTOR 12/96 TO 04/02
Devron provided ERP products and consulting services specifically for the hotel, publishing,
event management, conference and exhibition industries.

My responsibilities included:

• Company strategy, business planning and business development

• Pre-sales, client presentations, development of user requirements, functional and technical

specifications - including overall solution architecture and associated technologies

• Development of cost benefit analyses, business process analysis and process re-
engineering.

• Development of ‘best practise’ policies and standard implementation methodologies for

consultancy services.

• Overall management of professional services (consulting) teams, resource planning &

financial budgeting.

• Data conversion planning and client liaison

• Program Management of implementations and rollouts

• Identifying and pursuing business development opportunities through consulting

engagements

• Speaking at industry events and conferences – speaking engagements included talks on

technology trends and best practices

Highlights:

• Managing the successful implementation of over 30 enterprise systems for such customers
as: EDS, Earls Court & Olympia, Excel, RICS, Wembley and the World Conservation Union

• Often running concurrently, the projects ran not only in the UK, but also in Spain, Holland,
Belgium, Ireland, France and Switzerland.

• Planning and management of two major SAP integration projects with customers in the
Netherlands.

• Full life-cycle development of numerous software ‘add-ons’ for the core product, allowing for
on-sell of value added services and product to existing customers.

• Growing the consulting revenue 100% year on year between 1997 and 2001 through the
identification of new business opportunities, networking, and response to tenders and so on.

Devron client and technology profile:

• Exhibitions, Conferences, Publishing, Travel and Leisure, Online, Media, Not For Profit,
Education

• ERP, ASP, Crystal Reports, Dreamweaver, e-commerce, Infomaker, JavaScript, MS Access,

MS Office, MS Project, MS SQL/Server, MS Windows, .NET, Oracle, SQL, Sybase SQL
Anywhere, VISIO, Visual Basic, Visual Interdev. Exposure to Great Plains, SAP, JD Edwards,
Oracle Financials, Siebel.

IIR (AMSTERDAM, NEW YORK, SARASOTA)

HEAD OF GLOBAL IT (CONTRACT) 08/95 TO 12/96
At the time, Institute for International Research (IIR) was one of the largest privately owned
media companies in the World with revenues of approx. US$750M

Reporting to the CFO and subsequently the CEO (Lord Irvine Laidlaw), this was a twelve month
contract, extended for a further five. I was initially based in Amsterdam for seven months, then
New York for four and finally Florida for six. However, as manager for the group, my
responsibilities extended to all IIR offices worldwide (35 countries / 58 operations). Hence, the
position involved a lot of international travel.

Highlights:

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• Management of the design and implementation of a new global CRM system. Responsibilities
included Architecture / Design, Infrastructure Design, Business Analysis and Program
Management.

• Creation of a group-wide e-mail system infrastructure. Prior to this, all electronic

correspondence had been via fax.

• Project managed the implementation of a new group treasury system.

• Involvement in a number of M&A opportunities.

• Restructuring and re-negotiation of IIR’s North American telecoms set-up, resulting in annual
savings > $500,000.

• Management and implementation of the back-office consolidation for IIR’s four main North
American business units into one central location in Sarasota, Florida. This role covered a
host of tasks from sourcing suitable office space, through to networks and infrastructure
planning, systems analysis, business process re-engineering and systems integration.

IIR vertical and technology profile:

• Conferences, Exhibitions, Publishing, Training, Media

• HTML, Lotus Notes, MS Office, MS Project, MS Windows, SQL, SQL/Server, Telecoms,

Universe, UNIX, VB, NT. Exposure to Sun Systems Accounting.

LOTUS DEVELOPMENT CORP (STAINES, UK)

BUSINESS ANALYST / PROGRAMMER 04/94 TO 08/95
Worked in the systems development area of the IS department. The tasks involved managing
and working on internal projects for many of the business areas within Lotus.

Highlights:

• Design and development of an EDI system to transfer direct sales orders from the UK into the
shipping database at a warehouse in Dublin. The system successfully processed over
£1million worth of orders in its first three days of operation.

• Consolidation – through a process of analysis and data conversion – of multiple, unique

customer databases spread throughout the EMEA region into one central marketing
segmentation database (SQL/Server).

• Management of the European stage of the implementation of a new customer support system
(Vantive). This project involved working closely with Lotus offices in the US, and meant a
number of trips to Mountain View, CA and Boston, MA. My role had particular emphasis on
the conversion of multiple Lotus Notes databases into the central Vantive database.

Technologies utilized:

• Approach, C, C++, Lotus Notes, Lotus SmartSuite, MS Windows, OS/2, SQL/Server, Sybase,
T-SQL, UNIX (Solaris), Vantive, ViP, Visual Basic, Visual C++

ANALYST/PROGRAMMER, SPUR ELECTRON 06/92-04/94

Spur Electron is primarily a space and defence contractor.

I worked in an analyst / programmer role, producing applications for clients such as the
European Space Agency and the Ministry of Defense (DRA). I was also involved in developing
applications for PSION’s business range of handheld devices, particularly in the area of parking
enforcement.

Highlights:

• End-to-end design, development and commercial release of one of the first handheld parking
enforcement systems in the UK. Clients included Woking Borough Council, Royal Parks and
APCOA parking at Heathrow airport

• Re-development of a complex database system for the DRA, used to store and cross-check
inventory

• Applications development for the European Space Agency (ESA) in relation to satellite
technology

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Technologies utilized:

• C, C++, DOS, MS Access, MS Windows, PSION SIBO, R-BASE, SQL, UNIX, Visual Basic.

EDUCATION
Kingston University, London England. Bsc(Hons) Computer Science.

The course included two periods of work experience totalling 12 months. I spent this time at
software development companies (Concurrent Computer Corp. and Fortek) writing applications,
mainly in ‘C’, ‘C++’ and COBOL.

INTERESTS
Photography, travel, mountain biking and golf.

REFERENCES
Available upon request

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