Escolar Documentos
Profissional Documentos
Cultura Documentos
Here's How:
1. Access Advanced Startup Options. In Windows 8, all of the important diagnostic and repair options
available to you can be found on the Advanced Startup Options (ASO) menu.
Important: There are six ways to access the ASO menu, but some (Methods A, B, & C) are only
available if you can already get in to Windows 8 and/or know your password. I recommend following
Method D, which requires that you have a Windows 8 setup disc or flash drive, or Method E, which
requires that you have, or create, a Windows 8 Recovery Drive. Method F works too, if your computer
supports it.
Advanced Startup Option Methods:
Method A: SHIFT + Restart
1. Hold down either SHIFT key while tapping or clicking on Restart, available
from any Power icon.
Tip: Power icons are available in Windows 8 from either the Settings charm
or from the logon/lock screen.
Note: This method does not seem to work with the on-screen keyboard. You'll
need to have a physical keyboard connected to your computer or device to
open the Advanced Startup Options menu this way.
2. Wait while the Advanced Startup Options menu opens.
Method B: PC Settings
1. Swipe from the right to open the charms bar.
Tip: If you have a keyboard, use WIN+I and then skip to Step 3.
2. Tap or click on Settings.
3. Tap or click on Change PC settings at the bottom of the charms bar.
4. Choose Update and recovery from the list of options on the left of the PC
settings window.
Note: Prior to Windows 8.1, choose General instead and then skip to Step 6.
5.
6.
7.
8.
Choose Recovery.
Locate Advanced startup, at the bottom of the list of options on your right.
Tap or click on Restart now.
Wait through the Please wait message until Advanced Startup Options opens.
3. To the You're about to be signed off message that appears a few seconds later,
tap or click on the Close button.
4. After several seconds, during which nothing seems to be happening, Windows
8 will then close and you'll see a Please wait message.
5. Wait just a few seconds more until the Advanced Startup Options menu
opens.
2. Touch or click on Troubleshoot, then Advanced options, and finally Command Prompt.
3. Now that Command Prompt is open, type the following command:
copy c:\windows\system32\utilman.exe c:\
...and then press Enter. You should see a 1 file(s) copied confirmation.
Answer with Y or Yes to question about the overwrite of the utilman.exe file. You should now see
another file copy confirmation.
5. Remove any flash drives or discs that you may have booted from in Step 1 and then restart your
computer.
6. Once the Windows 8 logon screen is available, click the Ease of Access icon at the bottom-left corner of
the screen. Command Prompt should now open.
What?! Command Prompt? That's right! The changes you made in Step 3 & 4 above replaced the
Ease of Access tools with Command Prompt (don't worry, you'll reverse these changes in Step 11). Now
that you have access to a command line, you can reset your Windows 8 password.
7. Next you need to execute the net user command as shown below, replacing myusername with your user
name, and mynewpassword with the password you'd like to begin using:
net user myusername mynewpassword
Note: You only need to use double quotes around your username if it happens to have a space in it.
Tip: If you get a The user name could not be found message, execute net user to see the list of
Windows 8 users on the computer for reference and then try again with a valid username. A System
error 8646 / The system is not authoritative for the specified account... message indicates that you're
using a Microsoft account to login to Windows 8, not a local account. See the Important call-out in the
introduction at the top of this page for more on that.
11. Finally, you should reverse the hack that makes this password reset trick work in Windows 8. To do
that, repeat Steps 1 & 2 above.
Once Command Prompt is open again, execute this command:
copy c:\utilman.exe c:\windows\system32\utilman.exe
Confirm the overwriting by answering Yes and then restart your computer.
Note: While there's no requirement that you reverse these changes, it would be irresponsible of me to
suggest that you don't. What if you need access to Ease of Access from the logon screen someday? Also,
please know undoing these changes won't undo your password change so don't worry about that.