DAMA Sydney October 2011 Introduction To Mike 2.0

Introduction to MIKE2.
0
An open approach to Information Management
(www.openmethodology.org)
Presented to DAMA Australia, Sydney September 2011
Kevin Moysey
Business Drivers
The era of ubiquitous technology has lead to a new challenge - managing ubiquitous data.
We now find that every client we work with has a major data challenge:
Data quality is at the core of regulatory and customer pressures
System failures are largely data not technology driven and can be mitigated by data
rectification
Better business intelligence is at the core almost every major business recommendation
Data warehousing is now mainstream, not an afterthought, and is at the core of data
convergence strategies
A successful approach to IT transformation is data-dependent
Meaningful, cost-effective business and technology change processes can only
be achieved with a successful approach for information management.
MIKE2.0 calls this Information Development.
(DAMAs ) primary objective is to promote the understanding and practice
of managing information as key business assets.
MIKE2.0 (www.openmethodology.org)
Who cares?
What is MIKE2.0?
MIKE2.0 is available to anyone just go to

www.openmethodology.org
MIKE2.0 is open source (Creative
Commons) and completely free
It is not software (with one exception)
Whether a vendor or user, you can build on
MIKE2.0
MIKE2.0 is open source, not the vendors
who use it
It is in everyones interest to use a common
approach
Everyone should contribute to our unique
profession
Key Concepts
What is MIKE2.0?
MIKE stands for Method for an Integrated Knowledge Environment
MIKE2.0 is a comprehensive approach to Enterprise Information Management
MIKE2.0 brings together important concepts around Open Source and Web 2.0
What is SAFE?
SAFE stands for Strategic Architecture for the Federated Enterprise
SAFE is the architecture framework for the MIKE2.0 Methodology
What is Information Development?
Information Development is the key conceptual construct for MIKE2.0
Think about developing information just as you think about developing applications
Information Layer
In MIKE2.0, Information is as important as business functions/processes and integration. While obvious

when laid out in this way, it is amazing how few projects are engineered around the information. This is
despite increasing evidence that 100% of projects with poor information engineering practices are deemed
to be a failure.
For more information see http://mike2.openmethodology.org/wiki/SAFE_Architecture
Architecture blueprint
Whats in MIKE2.0?
MIKE2.0 is a delivery methodology for Enterprise Information Management projects. MIKE2.0 is a

comprehensive methodology that can be applied across a number of different projects within the
Information Management space, including those that apply to:
Information Strategy & Governance
Data Mart Consolidation
Data Investigation and Re-Engineering
Application-specific warehouses or migrations
Data Integration
Master Data Management
Data Migration
Data Convergence
Data Warehousing (traditional)
IT Transformation
Data Warehousing (real-time, services-oriented)
Enterprise Content Management
MIKE2.0 has been built from the experiences of a number of projects around the world and with the
input of many leaders in the area of Information Management.
Whats in MIKE2.0
DAMA International DMBOK DM Functions
Schematic view of MIKE2.0
10
DAMA International DMBOK Functional Framework
11
DAMA International DMBOK environmental elements
12
Welcome to MIKE2.0 the home page (www.openmethodology.org)
13
A good place to start is the Wiki
14
Phases of MIKE2.0
Clicking on 5 phases of MIKE2.0 takes you to an introduction to the WBS, a good primer before
launching into the usage model.
15
A typical usage model
16
With each subject fleshed out in full
17
Information Maturity Assessment (IM QuickScan)
18
For example: Data Quality
19
20
21
OMCollab
22
Next steps
Go to www.openmethodology.org
Read and comment on the blogs
Participate in the forums and ask questions
Explore the usage models
Apply the SAFE architecture
Contribute to the community
Use the WBS in your projects, and insist your vendors do as well!
23
Further reading (apart from www.openmethodology.org)

A good case study is in Groundswell
Application examples can be found in

Enterprise 2.0 Implementation
Application of these techniques is

described in Information Driven Business
See www.infodrivenbusiness.com
24
Case Study DEEWR Information Management Strategy
DEEWR was created on the 3rd December 2007

as a result of a Machinery of Government (MoG)
change after the November 2007 federal election
Previous work with DEEWR included ICT

Strategy, and comparison of DEST/DEWR
merger with similar private sector merger
costs and benefits.
This provided some background
understanding of the organisation
and current IM situation.
Information Management Strategy work started early in 2010
25

DEEWR is large, broad and complex
Over $43 billion total funds administered for FY11/12

Over 6,000 staff in Australia and overseas
About 20 main locations across all states/territories
Covering child care, schools, universities, employers, apprenticeships, indigenous
employment, job seekers, unemployment, administration of 10 relevant Acts etc
In one sense or another has entire population and all businesses as clients
Responsible for supporting evidence-based policy decision-making and subject to FOI
(so information management is critical)
26

A key IM challenge
Current reporting effective where there is direct
ownership or a direct funding relationship with the
information source and reporting is directly along
lines of business
27
New departmental information driver is reporting

that correlates information across multiple lines
of business to link programs driven from one
line of business to metrics measured within
another line of business

Project Focus
Engagement scope was explicitly expressed as Phase 1 in MIKE2.0 terms
Senior sponsor was already familiar with and actively promulgating MIKE2.0 within DEEWR
28

Deliverable map
Content or significant examples
Tools or other usable artefacts
Deliverable templates
Processes and techniques
Overview and training materials
MIKE2.0 RESOURCES
Conceptual Information Map
Information and Application Register
Business Blueprint Project Summary
Future State Vision for Information Management
Information Leadership and Governance Framework
Project charter
Requested deliverables
were directly as stated in
MIKE2.0 Phase 1
Current State and QuickScan Maturity Assessment
PROJECT DELIVERABLES
Strategic business requirements
DELIVERABLES REQUESTED
MIKE2.0 was used as the main

framework and the core for the
current state assessment, but with
significant supplementation in regard
to content and detailed processes
Project Charter
LEGEND FOR MIKE2.0 RESOURCES
Initial Delivery Plan
Outside MIKE2.0 scope

Resource not available in MIKE2.0
Available in MIKE2.0 but not used
Available in MIKE2.0 and drawn upon
Available in MIKE2.0 and fully used
Strategic Business Vision

Strategic Critical Success Factors
Strategic Success Measures
Initial High-Level Information Requirements
Initial Conceptual Data Model
Current - State Application Portfolio
Current - State Information Process
Infrastructure Maturity Assessment
Information Maturity Assessment
Current - State Conceptual Architecture
Guiding Principles
Scope of Data Governance Programme Established
Data Governance Team Established
Data Governance Communications Plan
Future-State Conceptual Architecture
Findings on People, Organisation and its Capabilities
Future State Business Alternatives
Programme Business Case
ADDITIONAL DELIVERABLES NOT REQUESTED

Project overview
Methodology overview and training
Maturity assessment overview
29
Methodology familiarisation and

training material used with DEEWR
was entirely produced directly from
MIKE2.0 content.
Case Study Various clients using the Maturity Assessment
Engagement types include:
Information management strategy

Enterprise content management strategy
Master data management
BI strategy
The common theme is the need to assess the current state using a framework to structure the scope and process
Example clients include:
Department of Education Employment and Workplace Relations

Queensland Health
Co-operative Bulk Handlers
The Arts Centre
Edith Cowan University
Fosters
Assessment scope and approach may be tailored
30

Complete the questionnaire using various approaches
31

Copy the answers into the response column of the assessment engine
32

Select each dimension tab to get radar chart
33

Paste charts and add commentary into maturity assessment report template
34
MIKE2.0 Home page

http://mike2.openmethodology.org/
35
MIKE2.0 Log in home
36
MIKE2.0 places to start

Useful links:
Document
Contents
Where in MIKE2.0
Introductory_Training_on_the_MIKE2.0
_Methodology.pdf
An extensive set of slides covering the

basics of MIKE2.0 context, principles,
structure and content.
http://mike2.openmethodology.org/wiki/Tutorials
MIKE2.0_Overall_Task_List.xlsx
Complete list of tasks across all MIKE2.0

solution offerings.
http://mike2.openmethodology.org/wiki/Overall_Task_List
assessment_questions.xlsx
The IM Quickscan questions
http://mike2.openmethodology.org/wiki/QuickScan_MS_Office_survey
Assessment_Engine.xlsx
A spreadsheet into which the answers to

the IM Quickscan questions can be pasted
that does all the charting of results.
http://mike2.openmethodology.org/wiki/QuickScan_MS_Office_survey
MIKE2.0 WIKI
A portal that provides a good starting point

for MIKE2.0
http://mike2.openmethodology.org/wiki/MIKE2.0_Methodology
Action
How
Where in MIKE2.0
Register as a MIKE2.0 member
Go to the MIKE2.0 homepage.

Complete and submit the registration panel
at the right of the screen.
http://mike2.openmethodology.org/
Submit some content
Review the contribution model and the

contribution guidelines.
http://mike2.openmethodology.org/wiki/MIKE2:Contribution_Model
http://mike2.openmethodology.org/wiki/MIKE2:Contribution_Guidelines
Log-on to MIKE2.0 by clicking Login button

in menu bar at top right of screen.
Contribute something
Can login from anywhere in MIKE2.0
Some possible actions:
Execute an IM Quickscan for your

organisation
37
Compete the Quickscan questions

Cut and paste answers into assessment
engine and review the charts in each tab.
http://mike2.openmethodology.org/wiki/MIKE2:Ways_to_Contribute
See links above.
A match made in heaven ?
38
2010 Deloitte Touche Tohmatsu

DAMA Sydney October 2011 Introduction To Mike 2.0

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Introduction to MIKE2.

MIKE2.0 is available to anyone just go to

In MIKE2.0, Information is as important as business functions/processes and integration. While obvious

For more information see http://mike2.openmethodology.org/wiki/SAFE_Architecture

MIKE2.0 is a delivery methodology for Enterprise Information Management projects. MIKE2.0 is a

Data Mart Consolidation

Data Investigation and Re-Engineering

Application-specific warehouses or migrations

Master Data Management

Data Warehousing (traditional)

Data Warehousing (real-time, services-oriented)

Enterprise Content Management

DAMA International DMBOK DM Functions

Schematic view of MIKE2.0

DAMA International DMBOK Functional Framework

DAMA International DMBOK environmental elements

Welcome to MIKE2.0 the home page (www.openmethodology.org)

A good place to start is the Wiki

A typical usage model

With each subject fleshed out in full

Information Maturity Assessment (IM QuickScan)

For example: Data Quality

For example: Data Quality

For example: Data Quality

Further reading (apart from www.openmethodology.org)

Application examples can be found in

Application of these techniques is

Case Study DEEWR Information Management Strategy

DEEWR was created on the 3rd December 2007

Previous work with DEEWR included ICT

Information Management Strategy work started early in 2010

Case Study DEEWR Information Management Strategy

Over $43 billion total funds administered for FY11/12

Case Study DEEWR Information Management Strategy

New departmental information driver is reporting

Case Study DEEWR Information Management Strategy

Engagement scope was explicitly expressed as Phase 1 in MIKE2.0 terms

Case Study DEEWR Information Management Strategy

Content or significant examples

Tools or other usable artefacts

Processes and techniques

Overview and training materials

Conceptual Information Map

Information and Application Register

Business Blueprint Project Summary

Future State Vision for Information Management

Information Leadership and Governance Framework

Current State and QuickScan Maturity Assessment

Strategic business requirements

MIKE2.0 was used as the main

LEGEND FOR MIKE2.0 RESOURCES

Initial Delivery Plan

Outside MIKE2.0 scope

Strategic Business Vision

ADDITIONAL DELIVERABLES NOT REQUESTED

Methodology familiarisation and

Case Study Various clients using the Maturity Assessment

Engagement types include:

Information management strategy

Example clients include:

Department of Education Employment and Workplace Relations

Assessment scope and approach may be tailored

Case Study Various clients using the Maturity Assessment