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NON-VERBAL COMMUNICTION
1. What is communication?
The word communication is derived from Latin words, communicare or communico
which means to share. Communication is the method by which people share their
ideas, information, opinions and feelings with other people.
2. Define communication?
According to Newman and summercommunication is an exchange of facts, ideas,
opinions or emotions by two or more persons
According to Hugenbergcommunication is the use of verbal and non-verbal
communication between people trying to create shared meaning.
3. What is Non-Verbal communication?
Non-verbal communication is the process of communication without words. It is the
process of communication through sending and receiving wordless messages through the
medium of facial expressions, eye contact, body posture, movements, gestures, etc.
According to psychological research, only 7% of message is communicated through
words, while the remaining 93% is communicated nonverbally. Nonverbal messages
carry more than 13% of the weight of verbal messages.
4. Define Non-Verbal communication?
Tortoriello,Blottand DeWine have defined non-verbal communication as:
The exchange of messages primarily through non-linguistic means, including: kinesics
(body language), facial expressions and eye contact, tactile communication, space and
territory, environment, paralanguage (vocal but non-linguistic cues), and the use of
silence and time.
Personal Appearance
facial expression
movement
eye contact
6. What is kinesics?
Kinesics (body language) deals with physical movement. It includes facial expressions,
eye contact, postures, gestures etc. It is the interpretation of body language which is
formally a non-verbal behavior related to movement, either of any part of the body or the
body as a whole.
7. What is Personal appearance?
Personal appearance is a significant non-verbal clue to your personality. It is
concerned with how one look in terms of stature, clothing, accessories, grooming and
style in the eyes of others.
8. What is Facial expression?
Facial expression is a primary source expressing non-verbal messages particularly for
expressing your emotions which reveals the type and intensity of your feelings through
your face. The eyes are particularly used to indicate attention and interest, influencing
others, regulating interaction and establishing dominance while communicating with
others.
9. What is posture?
Posture is the way you conduct yourself when you face an audience. It refers to the
carriage, state, and attitude of body or mind. It is a more or less stable state and thus not
to be confused with body gestures which are movements.
10. What is a gesture?
A gesture is an expression of ay part of your body, for example, your head, hands, face,
shoulders, which illustrates or reinforces your idea while you speak. It is a form of nonverbal communication made with a part of the body, used instead of or in combination
with verbal communication.
11. What is eye contact?
Eye contact is an event in which two people look at each others eyes at the same
time.Eye contact is the simple non-verbal communicative device and it is a most effective
device for securing the attention of your audience and for communicating the message
effectively. It is an important non-verbal communicative technique and the quickest way
to establish a communicative bond with your listeners.
12. Functions of non-verbal communication?
There are five primaryfunctions of nonverbal bodily behavior in human
communication:
Express emotions
listeners
Rituals (greetings)
Is imprecise
Cant convey sarcasm (contradiction between vocal tone and verbal words)
Only communicates for limited distances, and only in the present moment
Chronemics )
2.
3.
exchange.
4.
5.
1.
Express emotions
2.
3.
To accompany speech in managing the cues of Interaction between the speaker and
listener.
4.
5.
Rituals (greetings)