Application Letter-is written by a person in order to seek for a job or

promotion. A letter of application must be short since its main function is to

introduce the resume and other documents which ma either be enclosed or
will be sent separately.
I am writing to apply for the programmer position advertised in the Times
Union. The opportunity presented in this listing is very interesting, and I
believe that my strong technical experience and education will make me a
very competitive candidate for this position.
With a BS degree in Computer Programming, I have a full understanding of
the full life cycle of a software development project. I also have experience in
learning and excelling at new technologies as needed. Please see my resume
for additional information on my experience
Thank you for your time and consideration. I look forward to speaking with you about this
employment opportunity.
Sincerely,

Benefits of writing a cover letter:

1. It allows the applicant to write his own letter and direct his resume to a
specific person.
2. It permits the writer to mention particular skills which the reader may
consider important.
3. The applicant can convey the reasons for the interest he has in the
company.
4. It paves the way for continuous communication and follow through.
Letter of Complaint - expresses a question or grievance regarding
defective goods or inadequate services. There are two purposes:
1. To inform the supplier of ones dissatisfaction
2. To cause change in the situation
Guidelines in writing the letter:
1. Provide a clear description of the problem with evidence
2. It should state the writers immediate response to the situation, such
as withholding payment or goods returned
3. It should suggest a remedy to avoid repetition or asking for a discount,
replacement and a change of policy procedure.

Dear Mr. Juson:

On behalf of Bens Enterprises, I must report our dissatisfaction with the five airconditioner units you repaired. The job specifications state that upkeep includes
replacement of old parts with German- made parts. You violated our agreement by
using Taiwan-made materials.
Please contact me immediately so that we can decide on the correction of the present
unacceptable situation.
Truly yours,
Collection Letters- is a credit process. Its purpose is to collect payments
from debtors, who forget, overlook, or ignor their accounts while maintaining
goodwill. Debtors a re classified as
Poor risk debtors- who are slow in paying accounts
Good risk debtors- who have enough capital and pay their accounts fairly
promptly.
Very good risk debtors- who pays their accounts promptly.
Gentle reminders remind the debtors of their overdue account gently by sending them
mild reminders that are not offensive.
Ms. Rose Cruzada
22 Pearl Drive
Ortigas Center, Metro Manila

Dear Ms. Cruzada:

Just a short note to remind you of your outstanding account of P5,000.
Thank you.

Collection Letters
More persuasive letter send them a persuasive letter that will reprimand the debtor for
the delay
(Same inside address and salutation)

Please refer to our June 2, 2007 letter asking you to settle your account of P5,000.00.
Perhaps this is just a result of an oversight and that soon you will send in your check.

Collection Letters
Appeals- if the 2 letters above do not get results, send letters that appeal to the sense of
fairness, self-interest, pride and self-respect.
(Same inside address and salutation)
Again, we bring your attention to your overdue account of P5,000.00. Despite our
sending you several notices, we failed to hear from you.

We readily approved your credit application because we believed that you would honor
the credit arrangements. We are indeed disappointed for the delay in payment but we
believe that you will finally do your part, which is to pay your accounts.
Please send in your check immediately.

Letter of Refusal- is a negative response to an offer or proposal. Its

objective is to announce or confirm a decision to deny or refuse. The letter of
refusal requires more tact and diplomacy and the use of words expressing
sympathy and perseverance. The following are the things you have to keep
in mind in writing this letter.

Concise summary of what is being refused

Specify the reason for refusal, if possible.

It should be straight to the point.

Unconditional letter of refusal

Dear Ms. Lucas:
Our Executive Committee reviewed your request to set up a coffee kiosk in our
buildings lobby and I regret to inform you that they have decided against it as we
already have a coffee shop on the third floor of the building.

We appreciate your interest in doing business with us.

Very truly yours,

Letter of Refusal
Conditional letter of refusal
Dear Ms. Lucas:
Our Executive Committee reviewed your request to set up a coffee kiosk in our
buildings lobby and I regret to say that they decided against it as we already have a
coffee shop on the third floor of the building.
Meanwhile I think your idea could be made acceptable if you are willing to change the
coffee kiosk to a mini pastry shop. Please contact me about my counter-proposal.
Very truly yours,
Reservation Letter must contain the information needed by the receiver
of the letter to effect your reservation
Dear Sir,
Please reserve one De Luxe room in your hotel from June 2 to 4, 2007. L will arrive in
Manila from Cebu at 8:00 a.m. and I will proceed to the hotel directly. Please email the
hotel confirmation number to my email
address: deyri@yahoo.com.
Letter of Thanks and
Appreciation there 2 objectives in writing this type of letter:

Thank the reader for the good things he has done for you or given you.

Let him know the result of his kindeness.

Dear Ms. Mandy:

Thank you for sending us the beautiful flowers for the soft opening of our restaurant. It
certainly made the place more attractive. We hope you can visit us in our restaurant
soon.
Sincerely yours,
Letter of Congratulations Let the reader know how you found out the
good thing that happened to his life.

Give your congratulations.

Express wishes for his continued success

Dear Mandy:
I read in the Business Today about your appointment as President of GBZ Financials,
Inc. Congratulations and I wish you success in your new position.
Sincerely yours

Letter of Invitation
Dear Ms. Orena:
The Zonta Club of Makati will be celebrating its 20th anniversary on June 15, 2007 with
the theme: Women Power and we wish to invite you to speak on The Filipinas Role in
Media.
You will be addressing our members and their guests at 10:00a.m. on June 15, 2007 in
the
Ramon del Rosario Auditorium at the AIM Conference Center.

We hope you will accept our invitation. I shall call your secretary in a day or so to follow
up this invitation.
Sincerely yours
Note that the letter of invitation contain the following:

Identify the name or organization extending the inviatation.

Indicate purpose, date, time, place of the occasion.

Request for response or inform that you will make a follow up call to get the response,
whether negative or positive.

Solicitation Letter intended to raise money or ask aid or assistance.

3 items that should be included in the mail: your personal letter, the
brochure, note to donors fact sheet.
Writing a good fundraising letter:
1. Keep it short.
2. Ask- asking the addressee to act/respond to your letter
3. Suggested giving levels- include the overall goal into the letter, doors
may not know how much is needed to be raised.
4. Set a deadline.
5. Inform the addressee know how to donate.
6. Keep a list.
7. Be prepared to send a reminder
8. Send a Thank You Card.

Dear Mr. Johnson:

As you know, the XYZ High School will be
celebrating s 40th Anniversary on August 15, 2007. Several activities will be happening
on this day and they are detailed in the enclosed program of activities.
May we ask for your support in funding some of these activities. You may choose any of
the following levels of donation:
1 .P500 to P9,999 Sponsor A
2.PI0,000 to P49,000 Sponsor B
3.P50,000 or more - Sponsor C

You may send your check, payable to XYZ High School, on or before July 15, 2007. We
shall be calling your office to follow up on this request in a week or so.
Sincerely yours,

Letter of Confirmation this is written to let the party know that you have
a received a letter requesting you to act upon some matter.
Dear
Thank you for your request for our bid on the project. Carlos Domingo, our
Project Manager will be submitting our proposal on or June 14, 2007. Please contact
him anytime should you wish to provide us with additional data on the request.

Note that this confirmation is brief yet it contains all the information required by the
receiver of the letter.
+ What is being confirmed the request.
+ When will the response to the request be effected June 13, 2007.
+ Who Name of the contact person
Letter of Appreciation- a letter of appreciation is written to thank people
for something good and nice that they have done for you.
Dear
Thank you for your letter regarding your exceptional treatment by one of our employees.
We forwarded a copy of your letter to the personnel department and will be included in
the employees file.
So seldom is it that a customer takes the time to write a letter of appreciation, that I wish
to reward your initiative.
Please accept the enclosed certificate, which, when presented, will entitle the bearer to
a ten percent discount on the merchandise being purchased at that time.
This is but a small token of our appreciation of customers such as you, upon whose
satisfaction we have been allowed to grow and prosper in this highly competitive
marketplace.
Again, on behalf of our organization, our heartfelt thank you.

Sales Letter this is a form of a direct mail in which an advertiser sends a

letter to a potential customer. Sales and collection letters are important in
running a business. These promotional efforts bring in the sales and profits.
3 key rules for a good sales letter:
1. Start with a provocative thought
2. Give facts quickly
3. End persuasively
How to accomplish objectives:
1. Choose words that will keep the readers interest. Avoid long boring
sentences
2. First paragraph should attract the readers attention: Get Your New
IPhone5c for free
3. The second paragraph must convince the reader of the value of the
product and service.
4. Third paragraph-show what buying your product would mean to the
reader.
Gentlemen:
(provocative thought) A computer shop just around the corner of your office? Yes,
because we have just opened a StreetShop at 5677 Makati Avenue, Makati City

(State what the company do)StreetShop offers a complete and diverse line of computer
software packages for both personal and business application. Since we do not
represent any individual computer hardware manufacturer, the products that we carry
are compatible with many systems. We are therefore able to offer to our customers a
wide range of excellent software packages. Enclosed, for your review, is a partial list of
the items we currently have available.
(End persuasively) Come and visit us soon. Were giving away free sample products to
our first 50 customers
Sincerely yours,

Purchase Letter a purchase order contains the items or services to be

provided including quantity, complete specification, model, price, mode of
payment, date, time and place of delivery. Most of the compaies have their
own purchase forms, however, a letter may be written in the absence of a
purchase form.

Dear Sir:
This letter shall confirm my verbal order for a new Mitsubishi Galant 2007 Model with the
following specifications:
Color: Midnight Blue
Fully loaded (specify all the accessories you
wish to place in the car)
Purchase Price:
Delivery Date:
As we agreed, your company will take care of having the car registered and
comprehensively insured with a reputable insurance company.
Unless we receive objection within ten days of your receipt of this order, we shall expect
delivery of all ordered goods on the date
indicated.
Very truly yours,

Claim Letter- is written to ask solution to a problem that may have

occurred regarding purchasing transaction. They may be breakage, wrong
specification, insufficient quantity, substandard items, malfunctioning units,
delays in the delivery and others.
Dear Sir,
I wish to request replacement of the shoes (Stock No. ___) I bought from Via Venetto
on (date) because the left pair is defective. I discovered a small tear on the side of the
shoe which I didnt notice at the time of purchase.
I will be visiting your shop on _________ and hope to be able to have the exchange
done at this time.
Sincerely yours,

Letter of Adjustment - states the action to be taken pertinent to the claim

letter.
What is a bidding process? A bidding process is used by the government
whenever a government or work to be done. The suppliers have to follow the
standard forms and manuals prescribed by the government.
Bidding documents include: approved budget for the contract, Instructions to
bidders, terms of reference, eligibility requirements, plans and technical
specifications, forms, delivery time or completion schedule.

Dear Madam:
Thank you for bringing this matter to our attention and we apologize for your
inconvenience.
Yes, please come over to our shop on and we will effect the exchange.
Sincerely yours,