Escolar Documentos
Profissional Documentos
Cultura Documentos
B=Basic
I= Intermediate
A= Advanced
Occupational Categories
Director/
Managers
Legal
Research &
Program
Planning
A
A
A
A
A
A
A
A
A
A
A
A
A
A
I
A
B
A
I
B
A
I
A
A
I
A
B
A
B
I
A
A
A
A
I
A
A
A
A
I
I
B
I
B
B
B
I
A
A
A
A
A
A
A
I
A
I
A
I
B
I
A
I
B
B
B
A
A
A
A
A
A
I
A
I
I
A
A
I
A
B
I
A
I
A
A
B
A
A
I
A
A
A
I
I
A
I
B
I
I
I
B
I
B
I
Required Skills/Competencies
Core:
1. Interpret written information
2. Write effectively
3. Apply effective listening skills
4. Analyze information
5. Speak effectively with target
audience
6. Solve problems
7. Understand internal policies
and procedures
8. Understand legal and ethical
issues
9. Exercise professional code of
ethics
10. Identify problems
11. Make decisions
12. Design and prepare program
reports
13. Maintain confidentiality
14. Work in groups or teams
15. Use computer based
information systems
16. Know word processing,
database & spreadsheet computer
software
17. Time Management
18. Customer focus/orientation
Acct. &
Finance
Information
Technology
Admin.Sup
port
Human
Resources
B=Basic
I= Intermediate
Administrative/Managerial:
1. Provide leadership
2. Interview and hire employees
3. Conduct Staff evaluations
4. Mediate differences among
personnel
5. Understand and cultivate
strategic partnerships
6. Facilitate Meetings
7. Respond to emergency
situations
8. Identify programmatic and
administrative issues
9. Set goals to meet identified
performance standards
10. Develop internal policies and
operating procedures
11. Work effectively within
political environment
12. Identify internal/external
politics that impact organization
13. Manage change/change agent
14. Strategic Planning
15. Handle complaints or
concerns
16. Manage risks
A= Advanced
I
I
I
B
A
A
I
B
I
I
I
B
I
B
Directors/
Managers
A
A
A
I
Legal
Research &
Program
Planning
Acct. &
Finance
Information
Technology
Admin.
Support
Human
Resources
I
B
B
B
I
B
B
B
B
B
B
B
I
B
B
B
B
B
B
B
I
A
I
A
I
A
I
B
I
B
B
B
I
A
B
B
I
I
A
A
A
I
B
A
B
I
I
B
B
I
I
I
I
B
B
B
B
I
I
B=Basic
I= Intermediate
A= Advanced
Directors/
Managers
I
Legal
Research &
Program
Planning
I
A
A
A
A
A
A
B
I
A
B
A
I
A
Acct. &
Finance
Information
Technology
Admin.
Support
Human
Resources
B=Basic
I= Intermediate
A= Advanced
Directors/
Managers
I
Legal
Research &
Program
Planning
Acct. &
Finance
Information
Technology
Admin.Sup
port
Human
Resources
I
A
I
A
I
A
I
A
I
A
B
I
I
A
Directors/
Managers
I
I
I
I
Legal
Research &
Program
Planning
Acct. &
Finance
Information
Technology
Admin.Sup
port
Human
Resources
B
B
B
B
B
B
I
I
A
A
A
A
I
B
I
I
B
B
B
B
I
B
B
B
I
I
B
B
I
B
A
A
I
B
B
B
I
B
I
I
I
B
B
A
B
B
B
B
A
I
A
I
I
A
B
B
I
B
B
B
B
B
B
B
I
B
Fiscal Management:
B=Basic
I= Intermediate
A= Advanced
Marketing/Public Relations:
1. Identify stakeholders
2. Build partnerships
3. Collaborate with partners
(Marketing/Public Relations
continued)
Directors/
Managers
A
A
A
Legal
B
B
B
Research &
Program
Planning
I
I
I
Acct. &
Finance
Information
Technology
Admin.Sup
port
Human
Resources
B
B
I
B
I
I
B
B
I
I
B
I
Acct. &
Finance
Information
Technology
Admin.Sup
port
Human
Resources
Directors/
Managers
Legal
Research &
Program
Planning
I
I
I
I
I
I
I
I
B
I
B
B
B
I
I
B
B
B
B
I
B
B
B
B
A
B
B
B
B