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persons online self-disclosure and online social connections can serve as a predictor for
what their offline communication habits and friendships are like.
Sheeks, M. S., & Birchmeier, Z. P. (January 01, 2007). Shyness, sociability, and the use of
computer-mediated communication in relationship development. Cyberpsychology & Behavior :
the Impact of the Internet, Multimedia and Virtual Reality on Behavior and Society, 10, 1, 64-70.
Computer-Mediated Communication (CMC) enhances relationships, particularly among
those who report high levels of both shyness and sociability. CMC allows those who utilize it
to divulge information about themselves more easily and interact more freely than they are
able to in Face-to-Face interactions. Because of the social barriers removed by CMC,
people with less desirable physical characteristics (balding, obesity, deformations, etc.) often
find a valuable social outlet through CMC and utilize it with great benefit.
Tidwell, L. C., & Walther, J. B. (July 01, 2002). Computer-Mediated Communication Effects on
Disclosure, Impressions, and Interpersonal Evaluations: Getting to Know One Another a Bit at a
Time. Human Communication Research, 28, 3, 317-348.
Besides affording humans the opportunity to feel more readily at ease to self-disclose,
Computer-Mediated Communication (CMC) allows those participating in it to speed the
process of uncertainty reduction due to the textual nature of CMC. Recipients of messages
are left to interpret the voice and intent of the sender and thus project their own expectations
and ideals into the conversation in a way not possible during Face-to-Face Communication.
In this way, the seeming limitations of CMC actually serve not to the detriment of building
rapport and trust in relationships, but to their benefit. Simultaneously, the rapidity of rapport
and trust building in these relationships has the potential to be the result of the receiver
misinterpreting messages given by the sender.
Walther, J. B., & Ramirez, A. (2010). New Technologies and New Directions in Online Relating
(pp. 271-277). In Smith, S. W., & Wilson, S. R. (Eds.) New directions in interpersonal
communication research. Los Angeles: SAGE.
Computer-Mediated Communication (CMC), particularly textual-based CMC continues to be
a popular, desirable mode of communicating among high school and college students in
particular. CMC allows its users to feel more in control of the way others perceive them due
to the editing capacities of CMC, and continues to be seen as a safer option than
communicating face-to-face. Mixed-mode relationships encourage the user to idealize their
partner during the CMC phase of the relationship and subconsciously inject their own
interpretation of messages into the conversation, leading to disappointment when they
discover the person with whom the have been conversing online does not live up to their
ideal.