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(Mobile): (+91) 9819102916 Mumbai,India.

Email: taman3uk@gmail.com
PARMJIT SINGH

A PERFECT ADMINISTRATOR WITH EXPERTISE IN DIFFERENT FIELDS


Top Performer with rich experience and quantifiable achievements in Building Growth & Profits in Competitive Markets

PROFESSIONAL EXPERIENCE

Patel & Associates 2000


TECH MAHINDRA 2005
MAHINDRA & MAHINDRA 2010
ADMINISTRATION HEAD

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The Mahindra Group has ambitious global aspirations and has a presence on five continents. It has made
strategic acquisitions across the globe. M&M has entered into partnerships with international
companies. A consistently high performer, M&M is one of the most RESPECTED & ranked among
the top ten private-sector companies in the Country. As a Global M.N.C.(with a presence in more than 100
countries), having its presence in the European (U. K.) markets.
Mahindra & Mahindra is the flagship company of US $ 16.5 billion Mahindra Group, which has a
significant presence in key sectors of the Indian economy. Set up in 1945 to make general-purpose utility
vehicles for the Indian market, the Company has, over the years, transformed itself into a Group that
caters to the Indian and overseas markets with a presence in automotive, aerospace, components,
vehicles, farm equipment, financial services, trade and logistics, telecommunication ,information
technology,
infrastructure
development,
hospitality
and
after
market.
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Handle INTERNATIONAL

clients and delegates. Expertise in presenting reports; conduct

effective presentations using slides, boards, etc.

Provide leadership and direction to create and implement a uniform process for administration function
in line with (WORLD) best practices and ensure high standard of quality in each sub-function. A good team
player and effectively worked with diverse cultures in a (GLOBAL) team and in a global organization.

Formulate

and communicate administrative strategies : Formulated strategies across

various sectors of the Mahindra group. Managed several missions independently across different
divisions of the Mahindra Group. Design and periodically review administrative policies based on
requirements to enable ease of operation of administrative procedures and decision-making. Sound
knowledge of best practices of administration policies and procedures. Cultivate relationships,
maintain company's competitive position and continue to develop local solutions and strategies while
adjusting to changing global dynamics and realities.

Plan

and implement administrative strategies across various sectors of the Mahindra group i.e.
Information Technology, Infrastructure, Automotive.

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ROLE:
-Revive units/sick units of Administration, Increase Operational Efficiency and
Profitability, Dynamic Leadership and Team Building, Strategic Planning.
-Reform, streamline, create and implement a uniform process for administration function.
-Identify, develop, establish and direct the implementation of the administration strategies and policies.
Plan, organize, provide leadership, direction and control all administrative functions.
-Provide executive level support to the organization's director. Provide specialized support to other
departments and heads. Devise and implement standards and controls for thousands of employees.
-Communicate with senior management. Ensure that the flow of information to the Board is
accurate, timely and clear.
-Involved in management discussions on the organization's policies and strategic development.

Maintained the Administration department

by performing various administrative related duties


in support of an individual or a group for Mahindra Empire. Posses decision making authority,
suitable managerial skills to lead and manage different administration departments.
Thorough competence in managing the administration of a leading and big organization. Monitor
overall admin matters at H.O. & sites. Performed the role of a senior specialist in administration
with a goal to be the recognized leader in our target markets. Directed specialized administrative services
to cater to the unique needs of departments/functions for a Group which is a global business
conglomerate.

Infrastructure

Management: To achieve aims, we know how to deploy our strengths with an

efficiency that is unmatched in the industry. From start to finish, we are committed to the very highest in
quality for all the products and services. The company's success to date is proof of this strategy's
correctness. Manage the planning, implementation, 24/7 availability and maintenance of the infrastructure
in key environments to support business objectives. The efficient & effective Township/Estate
arrangements. Incorporate state of the art technologies for speed, efficiency and accuracy of work,
thereby saved time by 20% to 30%.

Property

Maintenance: At Mahindras, we are passionate about building and implementing the


worlds best. This vision unites us as a team each and every day and is the brand of our customer-driven
culture. Safeguarded companies buildings, own property, leasehold property & rental property by carrying
out maintenance, renovation, responsible for office/branch interior and managing improvements.
Exceeded company's expectations in office relocation's and expansions on pan India basis. Organize
the office layout; maintain the condition of the office and arranging for necessary repairs. Executed on
time, within budget and seamless moves to open up their international offices for overseas operations.
Enhanced the standards for managing & maintaining companys property, apart from allocation of flatsmaintenance of the flats, electricity, availability of water, security etc., besides maintaining cleanliness &
hygiene.

Guest

House: Mahindra holidays and resorts offer the luxury of service, the apogee of Indian

hospitality, vantage locations, modern amenities and business facilities. Mahindra holidays and resorts
further expanded its global footprint by securing management contracts at various overseas
locations. Ensure the best Hospitality management. Managed the activities of guest house - Bookings for

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stay and get together etc. Our goal is to keep adding value by delivering managed, measurable step
changes in service quality and efficacy.

Housekeeping/General

Administration activities: Internationally acclaimed for all-round

excellence and unparalleled levels of service, the Groups commitment to fineness, attention to
detail, personalized and quality in service have established a reputation for redefining the paradigm of
distinction in service amongst maintenance services around the world. Ensure the execution of
housekeeping and maintenance of companys infrastructure and office equipment. Monitored cleaning,
sanitizing, washing, dusting, pest control, preserving related activities. Organized organizational space
planning, hospitality, cafeteria, housekeeping etc. Create, reorganize and establish procedure or
system, such as new forms, guidelines, policy statements, manuals, flow charts, etc. that helped to save
time, increase productivity, reduce labor time & costs. Effectively prioritized, reduced complexity and
organized workloads in a constantly changing, challenging environment to meet daily and weekly
schedules.

Vehicle: Throughout its history, Mahindra has consistently responded to challenges and opportunities
with tireless innovation, daring creativity and entrepreneurial gusto. Our proven ability to absorb,
improve and generate new technologies, processes and management philosophies has long fuelled our
competitiveness and growth. Management of vehicle related activities for a reputed automotive
Major having operations worldwide viz; purchase of new vehicles, repairs of vehicles, loading-unloading
of vehicles, payment of rto and related levies, driving license. Took appropriate insurance cover like
vehicle insurance, mediclaim for overseas travelers , supervision of drivers and related activities. Cars
Maintained registration books, logbooks, paid monthly charges for car parking and purchase of new cars
as and when required by the management. Prepare periodic reports on operating cost of vehicles,
equipments and control over maintenance, repair, replacement and disposal.
Effective/efficient management of the taxi services ferrying employees between locations and facilitated
movement to various places. Managed maintenance of company owned vehicles cost effectively. Handle
day-to-day operations of buses, car fleet on shift basis. Maintain pick-up, drop rosters and timely
schedules for fleet. Represent Mahindra Automobiles for taking delivery of cars from Mahindra Vehicles,
which is a leading automobile GIANT.

Factory/Manufacturing

Plant: Through generations now, we have carried on our tradition for


outstanding quality, use of world class technology and dedication. Thus we are amongst the most
respected and trusted business groups. Responsible for effective protection and promotion of the
company/plant image, interests and business. Monitored administration activities in the plant viz.
engine assembly shop, machine shop, transmission shop and final assembly. Maintained the infrastructure
of the shed, parking area for cars. Handled administration of a large manufacturing unit. Managed
the movement of products/equipment/materials in accordance with organizational policy & procedure.
Monitored the activities related to Stores, Mall, God-owns & Warehouses.

Through

innovation and out-of-the-box thinking, provided solutions for complex issues. Exposure in
assisting asset audit and other facility related systems and asset relocation. Planned maintenance services
including annual maintenance contracts (a.m.cs) of gadgets, civil, mechanical and assets.
Multiplicity of experience and skills including carpentry, wood work, metals, plumbing and mechanics.
Capable of 100% effort reinforced with solid and successful experience in all-around general
maintenance and repair. Able to work at the speed of business; proven track record of driving change.
Ensure planned preventive maintenance is undertaken in accordance with the schedule. (BCM).

Expatriate/Guest:

Track record of developing models and tools to support effective business


solutions. Monitored expatriate relocation arrangement including accommodation, transportation,

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passport, travel desk, visa, travel & moving and related service support. Contract negotiation and
management: Provided support on facility preparation for training activities, review and negotiate admin
contracts including hotel, air ticket, car rental, etc. Achieved a $5,000 monthly savings for company
internationally within three months of posting by streamlining, redesign and implementing more effective
company procedures.

Coordinate various CORPORATE functions and events: Manage smooth execution of corporate travel
and events. In charge of complete arrangements for annual events, conferences, seminars and other
functions of the firm organized from time to time.

Vendor Management: Sourced and controlled the CROSS BORDER vendor activities. Experience in
having a worldwide network. Managed vendors for quality control, evaluation, price negotiation and
signing of contracts of sophisticated vehicles, equipments, materials, etc. from USA, UK, France,
Germany, Israel, Russia and Australia. Vendor evaluation, rate analysis, finalization of vendor,
placed orders as per the requirements, checked bills and forwarded the same to accounts for payments.
Controlled the contractual costs by negotiating a better deal from the parties and by getting competitive
bids from several parties.

Procurement:

Develop administration division by sourcing related sophisticated materials from


WORLDWIDE market. Drive all initiatives for procurement, materials & operations systems for the
existing and future units. Responsible for technical and non-technical procurement. Accomplished a 10%
reduction in rs.5m procurement costs.

Expenses

and Approvals: By careful monitoring and buying in bulk reduced the cost of

company's paper, stationery and saved as much as 20% to 50% on the cost. Review administrative
expenses and inform incurred charges to respective function heads for the implementation of proper
controls (i.e. telecommunication, electricity, business promotions, staff welfare). Approve payments as per
delegation to be made to internal customers and outsiders (i.e. vehicle running reimbursement, petty cash
payments).

Security: Develop and implement security systems in the

head office and at sites, planning and


enforcing security. Develop SOPs & SOCs for TRANSNATIONAL security. Competent in handling
security of men, material & resources, liaison with administrative authorities, police department & security
agencies. In charge for strengthening existing security systems & built a good network of intelligence. The
standards of safety/security beefed up & electronic controls brought in. Most endorsed for security
management, risk assessment, crisis management, security operations, corporate security, security audits,
risk management, physical security. Our due diligence processes are aligned with US and European
security and intelligence services standards. Maintain close relationships with appropriate level of law
enforcement, intelligence and private sector counterparts to include in-country security and International
Security agencies. Benchmarked experience and innovation that benefits and enables the team to protect
their companys reputation, product, facilities or employees. We have the proven background.

Support implementation of international security policies, procedures, standards, training and methods

for identifying and protecting information, personnel, property, facilities, operations, or material from
unauthorized disclosure, misuse, theft, assault, vandalism, product tampering, espionage, sabotage, or
loss.

Reports - Monitor, review and report on all the administration activity and results, and conduct monthly
review meeting. M.I.S: Create a management information system (MIS) that provides information which
is needed to manage organization efficiently and effectively. Management information system which

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involves three primary resources: people, technology and information or decision making. Generate &
maintain relevant M.I.S/documentation on daily, half yearly and annual basis. Implemented reporting
system thereby structured the reporting process. Budgeting Responsible to determine, manage and
deliver the administration activities as per the planned budget. Our governance has evolved in order to
match our growth ambition, meet our obligations, achieve our missions and reach the goals (we set
ourselves).
BOARD Administration and Support Support operations and administration of board by
advising and informing the board of directors, interfacing between board and staff. Establish a close
relationship of trust with the director/board, report key developments to them in a timely manner and
seek advice and support as appropriate.

Conduct site visits on a regular basis to check progress & ensure execution within specified deadlines.
The existing location administration heads at regions & country, report directly.
Other functional responsibilities include:
Handle meetings and conferences with VIPS and maintain relations with them. Enabled the
Executive Director to focus on high priority strategic issues by taking responsibility for the day to day
administrative affairs of the office and responding to all requests for information.
HR: Responsible for talent strategy & acquisition for the Indian and INTERCONTINENTAL
OPERATIONS. Plan human resource to ensure that the company has the capabilities and resources
required to achieve its plans.
Team Management: Manage a global team of professionals that may be operating locally or in centers
around the world, through which Mahindra is well positioned to offer its customers local, targeted and
tailored solutions. The rich, strong skilled multicultural workforce has the experience of working in
different geographies and diverse terrain, empowering the Group to aggressively pursue its vigorous
plans. Our business excellence reaches new heights every day ... powered by Mahindra people.
Personal Strength: Career reflecting total involvement, high motivation, persuasive interaction,
eagerness to work, proven leadership qualities, hard work, attention to detail & the ability to meet exact
specifications as well as cost, quality and time objectives.
Competencies: Took personal initiative to go beyond defined boundaries to work with others to solve
unexpected problems, break bottlenecks, challenge the status quo and think outside the box. Ability to
direct other through collaboration and team work. Methodical and rigorous approach to achieving tasks
and objectives. Ability to manage and prioritize time, task and multiple activities with changing priorities.
Effective utilization of resources available. Ability to self start and work with autonomy. Ability to
analyze problems, identify alternative solutions, project consequences of proposed actions and implement
recommendations in support of goals.
Co-ordinate with different units/project head and supervised administration activities related to
project performance through personal site visits and report check.

CAREER OBJECTIVE
To keep updated with the latest technologies, sharpen skills to accomplish the goals of the company and to
enhance the level of standard. I am looking forward for a good position where I can handle central
administration, division, units and supervise the activities in a better way. I would like to express my skills
and creativity through them.

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SPECIALITIES / KEY CORE COMPETENCIES


Revival of units/sick units of administration, International Administration, Transform and Streamline the
administration processes, Leadership Development, HRM, Problem Solving, Planning and Organizing,
Vendor Management, Negotiation.

Achievements:
-Complete turnaround in Administration, training and hr Development of an independent unit declared
Sick involving 2000 men and 100 vehicles worth 2000 cr.
-Being a leader with positive behaviour recognized the trust, which is earned over a long period of time by
consistently delivering on our promises.
-Organize and implement an efficient work flow system for managing Multinational and Prestigious
Properties in India and Overseas that resulted in significant cost savings and increased the reputation of
the company.
-Saved substantial $1 million annually by reducing fixed spending 10% and variable overhead spending 19%
through a variety of cost-improvement initiatives through better utilization of resources.
-Was complimented for special competence, performance for handling difficult situations & solving problems
that other staff either didnt know how to solve or did not want to face.
-Achieved national and international recognition, received promotions, awards for goals achieved and
managing project spanning 4 countries/3 continents.
-Created and presented an excellent image of the company and its services to customers, and coordinated
and communicated well with clientele and management at all levels.
-Possess a proven international track record of achievement both within a blue-chip environment and SME.
Leadership encompasses both direct and via channels within a range of industries and sectors. Manage
diverse cultures, whilst sustaining business changes. Now looking to make a continued significant
contribution within a similar challenging, senior management appointment.

INTERNATIONAL COMPETATIVE STRENGTH


-Performed successfully when posted in Gulf, African and Asian countries.
-Experience in providing administrative support on a GLOBAL scale, specifically United States, the
European Union, Gulf, Africa, India and Asia Pacific region.

PERSONAL INFORMATION
EDUCATION AND CREDENTIALS:
B.COM
Specialization in Marketing Management
M.S.U
1999
P.G.D.B.M
Specialization in Business Management
E.D.I
2000
P.G.D.HRM.P Specialization in Human Resource Management
And Personnel
A.I.I.M.A.S 2007
MBA.HR.P
Specialization in Human Resource And
Personnel Management
G.I.B.M
2009
MBA.HR
Specialization in Human Resource
S.M.U
D.I.S
Diploma in Industrial Safety
A.I.IM.A.S 2012
D.H.A.O
Diploma in Housekeeping/Accommodation operations A.I.IM.A.S 2012
D.O.A
Diploma in Office Administration
A.I.I.M.A.S 2013
Other Certificates/Courses:
Certificate of Excellence in Building Management Project
N.M.A
2013
Certificate in Senior English Language
S.I.L.S
1991
(From: Society for International Language Studies)
Computer Proficiency:
Certificate in Basic Programming & Software development
SOCS
1993
Conversant with M.S Office, Internet & Email.

SEMINARS/CONFERENCES/TRAINING ATTENDED
Seminar and training attended related to fire/safety & health.
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MEMBERSHIPS
Member of YMCA (International) and Community centre, President of YMA.

PERSONAL DETAILS
LANGUAGES KNOWN: English, Hindi, Punjabi, Marathi and Gujarati.
HOBBIES: Cricket, watching movies, singing, swimming and listening music
GENDER: Male AGE: 36 MARITAL STATUS: Single NATIONALITY: Indian
Current Ctc: Lpa, Accepted Ctc: Negotiable. Contact Time: 11 am to 4 pm Indian time.

Seeking a change:

COVER-LETTER
Respected Sir,
In review of your companys objectives and possible openings, I believe that my experience is in perfect line
with your current needs. If your firm is looking for a dependable, results-oriented professional with a solid
performance track, I would be interested in speaking with you to discuss the value that my strengths and
experience can bring to your company. I can be reached in confidence at the above telephone number or
email address (taman3uk@gmail.com) and I look forward to hearing from you.
Sincerely yours

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