City Guide

City Report

MOBILE APPS
FOR SMART CITIES

Increasingly these days, there is a need, which is almost a requirement, for citizens to communicate and interact in a fast, effective, productive and satisfying
way with their representatives and municipal services.
Savvy travelers are becoming more and more dependent on their smartphones and mobile devices while traveling. It is estimated that 85% of leisure
travelers make use of their smartphone while travelling abroad.
Western Europe is the region with the second-largest number of smartphone
users, with 196.6 million in 2014. Three Nordic countries reached 50% penetration last year, and were joined by the Netherlands and UK. In 2015, a raft of
other countries, including the rest of the EU-5, will make the majority smartphone jump. Like the UK, the US will also reach majority-smartphone penetration among its population this year, a major milestone for two of the most
advanced internet markets in the world. The US remains the second-largest
smartphone market worldwide, behind China, totaling 163.9 million users in
2014.

Helping cities become smart and connected.

www.mobiversal.com

City Report
Allow citizens to send petitions to the City Hall directly
from their phone. Keep the city clean, safe & trouble-free!

Allow citizens to report problems

Users can add a new petition, access what other citizens have reported or
check the status of their petitions.
Get details on issues
App users can describe the problem, append a picture, add GPS location, and send it to the appropriate city department: Roads-Lighting,
Public Transport, Water Pipes, etc.
Have their problem solved
Users are able to track the status of their complaints and receive an
answer to their petition right in the app. Provide a higher level of service
and improve the quality of life for residents!

Case study:

ORADEA CITY

Available on

REPORT

Mobiversal and The City of Oradea worked together to bring to life an app
that would improve the relationship with local citizens and reduce bureaucracy. The result is a simple and intuitive app that allows responsible citizens to
report issues such as potholes, stray dogs, streetlight malfunctions, abandoned vehicles, leaky pipes, bad parking, and many more. Petitions have a
description, photo, GPS location, and are automatically fed into the Citys
work order system so that they can be tracked and assigned to service teams.
Users can follow the status of their request and receive the solution right in
the app.
In under 3 months since launch, the app has been installed by nearly 3000 citizens who sent over 1600 petitions related to various categories.

4%

8%

Others

9%

5%

Roads - Street lighting - Landscaping

Public order

12%

1600
PETITIONS

Water and sewage networks

Sanitation

40

Hot water networks

22

Public transport

Awarded and praised on national tv stations:

Oradea City Report, entered the OGP Romania

contest, in the section Best app Promoting
open data. The app has been voted online by
1997 people and landed on the first spot.
A jury formed by government and civil society
representatives analyzed all apps that were part
of the contest and decided to give Oradea City
Report the award Best app in Romania 2014.
The decision has been made based on the level
transparency they bring and how much they
improve the public services.

The app that made Oradea unique in the country. Hundreds of persons reported to authorities
issues that were noticed on the street. City of
Oradea can boast having the largest number of
inspectors on the ground. Virtually every resident
who owns a smartphone can send petitions
accompanied by photos and GPS location.
Original article

Oradea City Report, the best application. The

app received the most votes in a contest. An
application that allows addressing complaints to
the City Hall gathered most votes in a contest
held by the Romanian Government. Freely
installed on any smartphone or tablet, Oradea
City Report surpassed six other applications
listed in the contest.
Original article

City Guide
Provide tourists with great info on attractions, dining,
shopping, events, hotels, public transport and more.

Promote top attractions

Offer tips on places to visit and things to do: historical architecture,
churches, museums, parks, sport tracks, fun areas, and local events.
Tips on the best restaurants
Give restaurant recommendations near a GPS location and offer users an
easy way to spot them on the map.
Promote tourist itineraries
Offer tourists step by step travel directions to visit museums, memorial
houses, and local churches. Let users listen to audio guides about each
location.
Provide navigation tips and sell tickets
Give access to public transportation routes and let users buy bus or parking tickets easily from within the app.
Your city at their fingertips
Easily access information on ATMs, auto shops, hospitals, 24-hour pharmacies, free Wi-Fi areas, spa & wellness places, and more.

Case study:

Available on the

App Store

ORADEA
CITY APP

Available on

The City Of Oradea was looking for a new way to offer tourists and people
who are not familiar with the city useful information for a more pleasant stay.
Mobiversal and City Hall representatives worked closely to create an app that
would give tourists easy access to a list of things: events, places to visit,
restaurants, hotels, shops, tourist routes, maps, ATMs, public transportation,
medical institutions, free Wi-Fi hotspots, and many other points of interest
throughout Oradea.

Praised on national tv stations:

Travel guide on your smartphone. Oradea City
App provides information on all points of interest
in the city. Hospitals, museums, parks , shops - are
just some of the locations that can be found
easily by locals and tourists from Oradea and
Felix. Oradea City Hall made an application that
can be downloaded and runs on most popular
operating systems for smartphones.
Original article

It's simple, has several categories: events,

places to visit, restaurants, hotels, shopping,
tourist routes, public transport and parking. I
think any touristic area from Romania should have
such an application..."
Original article

Apps for your city

We want to help local governments connect, communicate and engage with
their citizens or tourists. The apps created by Mobiversal transform that relationship through a variety of valuable features. Pick and choose any or all!
Each app is branded with your Citys logo and colors.
There is a misconception that anything that involves technology and new
mobile solutions is extremely costly and complicated to manage. Naturally,
the final value depends on the type of project that is requested and if it
involves many unique features and customizations.
Mobiversal builds mobile applications that improve the urban experience,
connect people, and make cities more fun, fair, vibrant, and sustainable
places.

Contact us

Alin Merches, CEO

alin@mobiversal.com
+40 745 624 384

Address: Balogh Istvan 17, Oradea, 410238, Romania

Helping cities become smart and connected.

www.mobiversal.com