Escolar Documentos
Profissional Documentos
Cultura Documentos
TABLE OF CONTENTS
1.
INTRODUCTION
2.
3.
3
3-5
2.1
Purpose of Submission
2.2
General Scope
2.3
Project Implementation
6-12
3.1
General Information
3.2
3.3
Corporate Capability
7-9
3.4
Project Feasibility
10
3.5
11
3.6
11
4.
5.
APPENDICES
12 -15
5.1
16-18
5.2
Appendix B : Declaration
5.3
21-22
5.4
22-24
19
1.
INTRODUCTION
2.
2.1
Purpose of Submission
The corporation is currently looking to upgrading existing ticketing system
by changing into a more self service type of ticket purchase. Additionally
the new system will be targeted to withstand more ticket sales transaction
per day as well as the ability to deploy more P.O.S Counters and Kiosks
whenever necessary. The new ticketing system is also to be made ready
for future expansion of counter, kiosks and turnstiles.
2.2
General Scope
i.
ii.
iii.
iv.
v.
Label Printer
vi.
Proximity Access
vii.
viii.
Queue Management
ix.
x.
Client PC Requirements
xi.
xii.
UPS
xiii.
Database Licensing
xiv.
xv.
xvi.
2.3
Project Implementation
The following is the proposed schedule for the implementation of the
project:
-
4. Technical Evaluation
April 2015
6. Letter of Award
April 2015
7. Signing of Agreement
April 2015
May 2015
9. Commencement of work
10.
System Readines of POS
and Turnstile
June 2015
August 2015
September 2015
3.
3.1
General Information
i.
ii.
iii.
iv.
3.2
3.3
Corporate Capability
i.
ii.
iii.
Iv:
3.4.1 General
For the overall physical design of the Project, the Project vendor is
required to provide among others description of major components
including system development flows. The project vendor is
encouraged to include the flexibility of counter deployment, price
change, price type, price group, various reports, ticket boarding
procedures, ticket validation, etc
The Project Vendors shall list any deviations from the RFP in their
proposal.
3.4.3 Economic Study
10
3.5.1 The Project vendor shall provide a detailed capital cost breakdown
and development costs.
3.5.2 The Project vendor must provide a detailed project financing plan
including debt and equity details, along with documentation
showing experience in obtaining financing for projects of similar
size and project technology.
3.5.3 The Project Vendor must provide an audited account for the past
three years.
3.6
11
4.
4.1
4.2
Project vendor shall bear all costs associated with the preparation and
submission of its proposal which must be delivered on or before 12.00
noon 19th March, 2015.
4.3
4.4
One (1) softcopy and Two (2) hardcopy of the proposal must be
submitted to the following address:
4.5
Proposals received after the closing date and time will not be entertained.
4.6
12
4.7
4.8
4.9
4.10
4.11
Project vendor are required to sign the Integrity Pact Declaration Form as
per Appendix C1 and C2.
4.12
4.13
4.14
4.15
4.16
PHC has the absolute discretion to accept or reject the submitted proposal
and is not obligated in any way to award the project to the person(s) and
13
4.17
evaluation
and
comparison
of
proposals
and
4.18
All submission shall be valid for Four (4) months from the closing date of
this invitation but PHC reserves the right to extend the validity period by
another three (3) months by giving notice to the respondents.
4.19
4.20
4.21
4.22
4.23
The successful Project Vendor shall furnish PHC within fourteen (14) days
from the date of the Letter of Award (LOA) a performance bond in the
14
4.24
The Bank Guaranttee shall be kept valid from the date of issue to the date
not earlier than three (3) months after the completion of the project. In the
event that the Project Vendor fails to complete the project within the
stipulated period, the Bank Guarantee shall be forfeited. The Bank
Guarantee shall also be forfeited if the Project Vendor withdraws its
Proposal during the validity period or any extension thereof.
4.25
PHC at all times reserves the right to alter from time to time the
specifications and descriptions mentioned in this RFP and respondents
must conform to the altered specifications and descriptions. In the event
of any amendments to this RFP, all applicants will be notified accordingly.
4.26
It shall be agreed and understood that in the event that the negotiations
fail and the contract is not signed, there shall be no course of action
against PHC, nor shall it be possible to pursue a course of action against
PHC for any action howsoever arising.
4.27
Whilst care is taken to ensure that the facts and information contained in
this RFP are correct at the time it is presented, PHC hereby makes no
representation as to the accuracy and adequacy of such facts and
information contained in the RFP. PHC shall not be liable for any
inaccuracy or inadequacy of such facts and information.
15
4.28
All The local vendors must fulfill the requirement of Kod Bidang issued
by Ministry of Finance in Malaysia as follows except for International
Vendors.
No
1.
Kod Bidang
210102
Perkara
Hardware (Low End Technology) Supply all types
of computer hardware including PC, notebook,
printer, document scanner, peripherals and
maintenance.
2.
210103
3.
210104
4.
210106
5.
210107
6.
210199
Pembuat
16
Appendix A
P.O.S:
P.O.S should be organic, able to deploy multiple Client PCs without any
restriction.
P.O.S should be able to cater around 20 different price groups.
P.O.Ss transaction should be cash and credit/debit card enabled.
P.O.S should be able to register each IC/ID number for record purposes to
restrict 2-3 transaction per day.
P.O.S should be able to capture Credit Card Number for payment record
purposes.
The speed of ticket sales should be at least an average of 30 seconds per ticket
per transaction.
Each P.O.S should be able to cater at least 5,000 transaction per day,
P.O.S should be able to generate, sell and trace access.
P.O.S should be able to sell season access tickets
Ticket:
Ticket design should represent the beauty of Penang Hills Fauna, Flora and
Funacular.
The Ticket can be in form of direct thermal label, proximity card or any other kind
of Touch and Go approach.
o Ticket printing with the use of ribbon label matching is strongly
discouraged.
If the design include linear barcode, the orientation of barcode should be as
follow:
17
Turnstile:
Amount of Turnstile should be separated into 2 group Premium and Normal:
o Normal:
Lane should consist of 3 lanes for lower station and 2 lanes for
upper station.
The structure of Turnstile should be expandable for future
expansion.
The width of turnstile should be able to cater for wheelchair (eg.
900mm)
The design should be good enough to prevent any possible tailgate
activity.
The design of turnstile should consist of safety features and
mechanism to prevent it from causing any injury to the user or
hinder user from leaving the premises in case of emergency
o Express:
Lane should consist of 2 lanes for lower station and 1 lane for
upper station.
The structure of Turnstile should be expandable for future
expansion.
The width of turnstile should be able to cater for wheelchair (eg.
900mm)
The design of turnstile should consist of safety features and
mechanism to prevent it from causing any injury to the user or
hinder user from leaving the premises in case of emergency
18
Maintenance:
Vendor should provide a detail of maintenance list
Maintenance should cover:
o All proposed Hardware related to the project.
o All proposed software related to the Project.
o Annual Maintenance charges should be valid for 3 years. (Unless new
expansion or upgrade was to be done during the first 3 years of the
maintenance contract.
Warranty:
All hardware and software proposed by vendor should come with a minimum
coverage of 3 years Warranty (5 years warranty for all servers).
All covered hardware should be replaced or repaired, 1 day from the date
official report being made to the vendor by Penang Hill Corporation.
The replacement day include satuday, Sunday, or any other public holidays.
Warranty coverage is inclusive in the project regardless Penang Hill
Corporation agrees to sign or reject annual maintenance contract.
All software related issues such as stability, bugs, exploits etc should be
resolved by vendor as long as the vendor continues to operate and exists.
Should the vendor decide to cease the business, the vendor should appoint
another company to attend the continuation support of the system.
o The company will appoint and identiy the company in the RFP.
o The company will write an official letter to inform Penang Hill
Corporation if the supporting company is changed.
The source code of the system should also be disclose to Penang Hill
Corporation should the the vendor decided to cease their business without
appointing new supporting company to Penang Hill Corporation.
19
Appendix B
DECLARATION
Signature
________________________________
Name
________________________________
Designation
________________________________
Date
________________________________
Company Stamp
________________________________
Signature of Witness
________________________________
Name
________________________________
Designation
________________________________
Date
________________________________
20
Appendix C1
representing
....
(Company
Name)
Registration
Number
..
(MOF/PKK/CIDB/ROS/ROC/ROB) hereby declare that I or any other individual who
represent this company will not offer or bribe any individual(s) in Penang Hill
Corporation (PHC) or any other individuals as to be selected in the RFP as mentioned
above. Together with this as conformity to the declaration, I hereby enclose a Letter of
Delegated Power to me to represent on behalf of the company as mentioned above.
2.
If I or any other party who represent the company has been found guilty
negotiating or offering bribe to any individual in PHC or any other individuals as a bribe
to be selected in the RFP mentioned above, I as the representative of the company
mutually agreed that the following action would be taken:
2.1
2.2
2.3
3.
If any individual intend to bribe me or any other relevant individual from the
company as a bribe to be selected in the RFP mentioned above, I hereby promise to
take immediate action to lodge such an act to the Malaysian Anti-Corruption
Commission (MACC) office or to the nearest police station.
Yours faithfully,
(Signature)
(Name and IC Number)
Company Stamp:
21
Appendix C2
INTERGRITY PACT DECLARATION FORM
SUCCESSFUL BIDDER DECLARATION FORM
FOR
REQUEST FOR PROPOSAL (RFP) FOR THE TICKETING SYSTEM UPGRADE,
TICKETING KIOSK AND TURNSTILE FOR PENANG HILL CORPORATION AT
JALAN STESEN BUKIT BENDERA, AIR ITAM, 11500 PENANG MALAYSIA.
I, .... (Company Representative Name)
I.C.
Number
representing
....
(Company
Name)
Registration
Number
..
(MOF/PKK/CIDB/ROS/ROC/ROB) hereby declare that I or any other individual who
represent this company will not offer or reward any individual(s) in Penang Hill
Corporation (PHC) or any other individuals to be selected in the RFP as mentioned
above. Together with this as conformity to the declaration, I hereby enclose a Letter of
Delegated Power to me to represent on behalf of the company as mentioned above.
2.
If I or any other party who represent the company has been found guilty
negotiating or offering bribe to any individual in PHC or any other individuals as a
reward to the RFP mentioned above, I as the representative of the company mutually
agreed that the following action would be taken:
2.1
2.2
2.3
3.
If any individual intend to bribe me or any other relevant individual from the
company as a reward to be selected in the RFP mentioned above, I hereby promise to
take immediate action to lodge such an act to the Malaysian Anti-Corruption
Commission (MACC) office or to the nearest police station.
Yours faithfully,
(Signature)
(Name and IC Number)
Company Stamp
22
Appendix D
ITEM
QUANTITY
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
23
PRICE/UNIT
(RM)
TOTAL
(RM)
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
Grand Total
24
The submission shall be valid for Four (4) months from the closing date of the
invitation.(And Penang Hill Corporation reserves the right to extend the validity
period by another Three(3) months by giving notice to the respondents.
2.
I/We have read through all the terms and condition published within this Bidding
document
3.
i/We agreed that the offered price for this project is accurate and will be valid for 4
months from the closing date.
4.
I/We Acknowledged that Penang Hill Corporation (PHC) are not bound to take or
accept any offer with lowest price or any other given amount of price. Penang Hill
Corporation has the right to accept or reject any offer made by the participant of this
project as fit by the corporation usage.
I hereby declare that the above proposed documents are accurate and I have been given the
full authority by the company to sign this document.
TENDERER
WITHNESS OF TENDERER
_____________________________________________
TENDERERS SIGNATURE AND COMPANY STAMP
_____________________________________________
WITHNESS OF TENDERER
Name : ______________________________________
Name : ______________________________________
Position :____________________________________
Position :____________________________________
Address:_____________________________________
Address:_____________________________________
_____________________________________________
_____________________________________________
_____________________________________________
_____________________________________________
Phone: _____________________________________
Phone : _____________________________________
Fax:_________________________________________
Fax:_________________________________________
Date : _____________________________________
Date : _____________________________________
25