Job Satisfaction Pavithra

INTRODUCTION
Job Satisfaction:
Job Satisfaction is the favorableness or Un-favorableness with which the employee views his
work. It expresses the amount of agreement between ones expectations of the job and the
rewards that the job provides. Job Satisfaction is a part of life satisfaction.The nature of ones
environment of job is an important part of life as JobSatisfaction influences ones general
lifesatisfaction. Job Satisfaction, thus, is the result of various attitudes possessed by an employee.
In a narrowsense, these attitudes are related to the job under condition with such specific factors
such as wages, Supervisors of employment, conditions of work, social relation on the job,
prompt settlement of grievances and fair treatment by employer. However, more comprehensive
approach requires that many factors are to be included before a complete understanding of job
satisfaction can be obtained. Such factors as employees age, health temperature, desire and level
of aspiration should be considered. Further his family relationship, SocialStatus, recreational
outlets, activity in the organizations etc. Contribute ultimately to job satisfaction.
FACTORS INFLUENCING JOB SATISFACTION
The job satisfaction are presented below:major factors influencing

SUPERVISION
To a worker, Supervision is equally a strong contributor to Sri jan hondaas well as to the job
dissatisfaction. The feelings of workers towards his supervisors are usuallysimilar to his feeling
towards the company. The role ofsupervisor is a focal point for attitude formation. Bad
supervision results in absenteeism and labor turnover.Good supervision results in higher
production and good industrial relations.
CO-WORKERS
Various studies had traced this factor as a factor of intermediate importance. Ones associates
with others had frequently been motivated as a factor in job satisfaction. Certainly, this seems
reasonable because people like to be near their friends. The workers derive satisfaction when the
co-workers are helpful, friendly and co-operative.
PAY
Studies also show that most of the workers felt satisfied when they are paid more adequately to
the work Performed by them. The relative important of pay would probably changing factor in
job satisfaction or dissatisfaction.
AGE
Age has also been found to have a direct relationship to level job of satisfaction of employees. In
some groups job satisfaction is higher with increasing age, in other groups job satisfaction is
lower and in other there is no difference at all.
MARITAL STATUS
Marital status has an important role in deciding the job satisfaction. Most of the studies have
revealed that the married person finds dissatisfaction in his job than his unmarried counterpart.
The reasons stated to be are that wages were insufficient due to increased cost of living,
educations to children etc.
EDUCATION
Studies conducted among various workers revealed that most of workers who had not completed
their schooleducation showed higher satisfaction level. However, educated workers felt less
satisfied in their job.
WORKING CONDITION
The result of various studies shows that working condition is an important factor. Good working
atmosphere and pleasant surroundings help increasing the production of industry. Working
conditions are more important to women workers than men workers.
1.4 Objective of the study:
1. To Study the overall job satisfaction of employees in Sri John Honda, Krishnagiri.
2. To Measure the satisfaction levels of employees on various factors and give suggestions for
improving the same.
3. To find out whether experience have an effect on Job Factors.
4. To find the significance difference among age groups with respect to job Factors.
5. To find the significance difference among male and female employees with respect to job
Factors.
1.5 Limitations of the study:
1. Sample size of the study is only 100.
2. Some of the respondents were not responding to some of the questions.

3. Due to time constraint the researcher was not able to complete the project to desired level.
CHAPTER -2
REASERCH METHODOLOGY
The methodology followed for conducting the study includes the specification of
research design, sample design, questionnaire design, data collection and statistical tools used for
analyzing the collected data.
2.1 Research design:

The research design used for this study is of the descriptive type. Descriptive research
studies are those studies which are those studies which are concerned with describing the
characteristics of a particular individual or a group...
2.2 Sample size:
The sample size consisting of 100 respondents were selected for the study.
2.3 Sampling design:
Since it is difficult to contact the entire population sampling technique was adopted.
The employees were interviewed using convenience sampling techniques.
2.4 Questionnaire design:
Questionnaire was designed in consultation with the administrative officer of united
systems engineer private limited in such a manner that it would facilitate the respondents to
reveal maximum information.
2.5 Data collection:
Primary data: questionnaire personal meeting interview method with the concerned person will
be used to collect the primary data.
Secondary data: offer documents, fact sheets, news papers, magazines published from time to
time and internet, company sources.
2.6 Statistical tools used for analysis:

The collected data where analyzed by using following technique:
Percentage analysis.
Chapter III
DATA ANALYSIS AND INTERPRETATION
TABLE NO: 1
Table showing gender of the respondents;
Particulars
No of respondents
Percentage
Male
24
48
Female
26
52
Total
50
100
Chart -1
Gender of the Respondent
Gender
100%
90%
80%
70%
60%
Gender
50%
40%
30%
20%
10%
0%
Male
Female
TABLE NO : 2
Table Shows the Monthly Income of the respondents
Particulars
No of respondents
Percentage
Below-Rs 10000
26
52
10000-15000
14
28
15000-20000
12
Above 20000
Total
50
100
CHART NO : 2
Table Shows the Monthly Income of the respondents
Monthly Income
30
25
20
Monthly Income
15
10
5
0
Below -10000
10000-15000
15000-20000
20000-above
TABLE NO:3
Table shows the Educational Qualification the respondents:
Particulars
No of respondents
Percentage
P.G
16
32
U.G
34
68
Total
50
100
CHART NO:3
Table shows the Educational Qualification the respondents:
Educational Qualification
4.5
4
3.5
Educational Qualification
3
2.5
2
1.5
1
0.5
0
PG
UG
TABLE NO;4
Table shows the Marital Status of Respondents:
Particulars
No of respondents
Percentage
Married
34
68
Unmarried
16
32
Total
50
100
CHART NO:4.
Table shows the Marital Status of Respondents:
Maritial Status
35
30
25
Maritial Status
20
15
10
5
0
Married
Unmarried
TABLE NO : 5 .
Table shows the years of experience of respondents:
Particulars
No of respondents
Less then 1yr
24
1-2yrs
2-3yrs
3-4yrs
Above 4yrs
TOTAL
18
4
2
2
50
Percentage
48
36
8
4
4
100.0
CHART NO:5
Table shows the years of experience of respondents:
Experience
25
20
15
10
Experience
Yr
s
Yr
s
Yr
s
Yr
s
23
34
Ab
ov
e4
Le
ss
th
an
12
Ye
ar
s
TABLE NO:6
Working hours are convenient for me?
Particulars
No of respondents
Percentage
Strongly agree
10
20
Agree
34
68
Neither agree or Disagree
50
100
Disagree
Strongly disagree
Total
Interpretation:
From the above chart and table it is clearly evident that 20% of the respondents strongly agree
that working hours are convenient from themand 68% agree with that and 4% neither agree and
8%disagree with the working hours and 0% are strongly against working hours.
CHART NO.6
Working hours are convenient for me
Workig Hours Convenient
St
ro
ng
D
is
ag
re
e
ei
th
er
Workig Hours Convenient
St
ro
ng
ly
Ag
re
e
35
30
25
20
15
10
5
0
TABLE NO:7
I'm happy with my work place?
Particulars
No of respondents
Percentage
Strongly agree
14
28
Agree
26
52
16
Disagree
Strongly disagree
Total
50
100
Interpretation:
From the above table it is clear that 28% respondents strongly agree and 52% respondents agree
that they are happy with their work place only 4%disagreed and 16% have no idea towards their
work place.
CHART NO.7
Im happy with my work place
Work Place
30
25
20
15
10
Work Place
D
is
ag
re
e
ei
th
er
St
ro
ng
St
ro
ng
ly
Ag
re
e
TABLE NO:8
The lightings and other arrangements with office are satisfactory
Particulars
No of respondents
Percentage
Strongly agree
16
32
Agree
19
38
11
22
50
100.0
Disagree
Strongly disagree
total
Interpretation:
From the above table its is evident that 32% respondents strongly agree with the lightings and
arrangements in the office, 38% agree with that and 8% disagree with the lightings and
arrangements and 22% have no idea towards lightings and arrangements.
CHART NO:8
The lightings and other arrangements with office are satisfactory
Office Satisfaction
20
18
16
14
12
10
8
6
4
2
0
St
ro
ng
D
is
ag
re
e
ei
th
er
N
St
ro
ng
ly
Ag
re
e
Office Satisfaction
TABLE NO:9
I feel I have too much work to do?
Particulars
No of respondents
Percentage
Strongly agree
Agree
16
Disagree
26
52
14
28
50
100
Strongly disagree
Total
Interpretation:
From the above table it is quite clear that the work load is not high, 52% of the respondents
disagreed with the question I feel I have too much work and another 28% strongly disagreed,
4% admits they have too much work and 16% have no idea towards this question.
CHART NO:9
I feel I have too much work to do?
St
ro
ng
Ag
re
e
ei
th
er
D
is
ag
re
e
St
ro
ng
ly
Work
30
25
20
15
10
5
0
Work
TABLE NO:10
Safety measures provided by the company?
Particulars
No of respondents
Percentage
Strongly agree
24
48
Agree
18
36
50
100
Disagree
Strongly disagree
Total
Interpretation:
From the above table it is evident that the safety measures provided by the organizations are
good as 48 and 36% of the respondents agree with that and only 2& 2% disagreed and 8%
neither agreed.
CHART NO:10
Safety measures provided by the company?
Safety
25
20
15
10
Safety
D
is
ag
re
e
St
ro
ng
ei
th
er
N
St
ro
ng
ly
Ag
re
e
TABLE NO:11
My relationship with my supervisor is cordial?
Particulars
No of respondents
Percentage
Strongly agree
14
28
Agree
26
52
16
50
100
Disagree
Strongly disagree
Total
Interpretation:
From the above table it is clear that relationship between employees and their supervisors are
cordial because 28% of respondents strongly agreed to it and 52% agreed to it and only 4%
disagreed and 16% of respondents have neither agreed.
CHART NO:11
My relationship with my supervisor is cordial?
Relationship
30
25
20
15
10
Relationship
D
is
ag
re
e
St
ro
ng
ei
th
er
N
St
ro
ng
ly
Ag
re
e
TABLE NO:12
My supervisor is not partial?
Particulars
No of respondents
Percentage
Strongly agree
16
Agree
32
64
12
Disagree
Strongly disagree
Total
50
100
Interpretation:
From the above table it is evident that the supervisors are not partial to the employees as 16%
strongly agreed and 64% agreed to the question but
8% disagreed and 0% strongly disagreed this level is quite high compared to other questions.
CHART NO:12
My supervisor is not partial?
Relationship
30
25
20
15
10
Relationship
D
is
ag
re
e
St
ro
ng
ei
th
er
N
St
ro
ng
ly
Ag
re
e
TABLE NO:13
My supervisor considers my idea too while taking decision
Particulars
No of respondents
Percentage
Strongly agree
14
28
Agree
24
48
16
50
100.0
Disagree
Strongly disagree
Total
Interpretation:
From the above table it is clear that 28 and 48% of the respondents agree that supervisors
consider their employees ideas also and only 8% disagreed and 16% neither agreed.
CHART NO:13
My supervisor considers my idea too while taking decision
Taking Decision
25
20
15
10
Taking Decision
D
is
ag
re
e
St
ro
ng
ei
th
er
N
St
ro
ng
ly
Ag
re
e
TABLE NO : 14
I'm satisfied with the support from my co-workers
Particulars
No of respondents
Percentage
Strongly agree
Agree
32
64
16
50
100

Disagree
Strongly disagree
total
Interpretation:
From the above table it is clear that relation with co-workers is quite good as nearly 64% of the
respondents agree that they are satisfied with support from co-workers and only 16% disagreed
and 8% have no answer to this.
CHART NO: 14
I'm satisfied with the support from my co-workers
Work
25
20
15
10
Work
D
is
ag
re
e
St
ro
ng
ei
th
er
N
St
ro
ng
ly
Ag
re
e
TABLE NO:15
Table showing People here have concern over one another and tend to help one Another of
the respondents?
Particulars
No of respondents
Percentage
Strongly agree
12
24
Agree
16
32
12
24
16
50
100

Disagree
Strongly disagree
Total
Interpretation:
From the above table it is clear that in this organization people have concern over each other as
24% strongly agreed and 32% agreed and only16% disagreed and 24% neither agreed.
CHART NO:15
Table showing People here have concern over one another and tend to help one Another of
the respondents?
Work
16
14
12
10
8
6
4
2
0
D
is
ag
re
e
St
ro
ng
ei
th
er
N
St
ro
ng
ly
Ag
re
e
Work
TABLE NO : 16
I'm satisfied with the refreshment facilities?
Particulars
No of respondents
Percentage
Strongly agree
12
Agree
12
16
32
14
28
16
Disagree
Strongly disagree
Total
50
100
Interpretation:
From the above table it is clear that the employees are not satisfied with the refreshment facilities
offered
by
the
company
as
28%
of
respondentsdisagreed and 16% strongly disagreed and 32% neither agreed and only 12% agreed.
CHART NO : 16
I'm satisfied with the refreshment facilities?
Refreshment
16
14
12
10
8
6
4
2
0
D
is
ag
re
e
St
ro
ng
ei
th
er
N
St
ro
ng
ly
Ag
re
e
Refreshment
TABLE NO:17
We are provided with the rest and lunch room and they are good
Particulars
No of respondents
Percentage
Strongly agree
Agree
16
12
24
16
32
12
24
Disagree
Strongly disagree
Total
50
100
Interpretation:
From the above table it is quite evident that 24% strongly disagreed and32% of the respondents
disagreed and 24% neither agreed and only 16% of the respondents are satisfied with the rest and
lunch room provided.
CHART NO:17
We are provided with the rest and lunch room and they are good
Rest Room and Launch Room

16
14
12
10
8
6
4
2
0
D
is
ag
re
e
St
ro
ng
ei
th
er
N
St
ro
ng
ly
Ag
re
e
Rest Room and Launch

Room
TABLE NO:18
The parking spaces for our vehicles are satisfactory?
Particulars
No of respondents
Percentage
Strongly agree
Agree
12
24
16
32
16
32
50
100

Disagree
Strongly disagree
Total
Interpretation:
From the above table it is clear that respondents are not satisfied with the parking facilities
provided by the company has 32% of respondents strongly disagreed and 32% of respondents
disagreed and only 12% of respondents are satisfied with the parking facilities and 24%have
neither agreed.
CHART NO:18
The parking spaces for our vehicles are satisfactory?
Vehicles
16
14
12
10
8
6
4
2
0
D
is
ag
re
e
St
ro
ng
ei
th
er
N
St
ro
ng
ly
Ag
re
e
Vehicles
TABLE NO:19
Im satisfied with the first aid facilities
Particulars
No of respondents
Percentage
Strongly agree
Agree
16
32
16
32
14
28
50
100
Disagree
Strongly disagree
Total
From the above table it is clear that employees are not satisfied with the first aid facilities as
more than 60% ( 32% disagree and 28% strongly disagree) disagreed and only 8% agreed
and 32% of respondents neither agreed.
CHART NO:19
Im satisfied with the first aid facilities
Satisfied with Facilities

16
14
12
10
8
6
4
2
0
D
is
ag
re
e
St
ro
ng
ei
th
er
N
St
ro
ng
ly
Ag
re
e
Satisfied with Facilities
TABLE NO: 20
Satisfied with the loan facilities and other personal welfare facilities offered by the
organization.
Particulars
No of respondents
Percentage
Strongly agree
Agree
12
16
32
18
36
16
50
100
Disagree
Strongly disagree
Total
Interpretation:
From the above table it is quite clear that respondents are not satisfied
withthe loan facilities offered by the organization as 36% of respondents disagree and 16% of
respondents
strongly
disagree
32%
of
respondents
neither agree and only 16% are satisfied with the loanfacilities.
CHART NO: 20
Satisfied with the loan facilities and other personal welfare facilities offered by the
organization.
Loan Facilities
18
16
14
12
10
8
6
4
2
0
D
is
ag
re
e
St
ro
ng
ei
th
er
N
St
ro
ng
ly
Ag
re
e
Loan Facilities
TABLE NO:21
I fell I'm paid a fair amount for the work I do
Particulars
No of respondents
Percentage
Strongly agree
10
20
Agree
28
56
12
Disagree
Strongly disagree
Total
50
100
Interpretation:
From the above table it is evident that the respondents are satisfied with their salary as 56%
agree and 20% strongly agree. Only `4% disagree and8% strongly disagree, 12% neither agreed.
CHART NO:21
I fell I'm paid a fair amount for the work I do
Loan Facilities
30
25
20
15
10
Loan Facilities
D
is
ag
re
e
St
ro
ng
ei
th
er
N
St
ro
ng
ly
Ag
re
e
TABLE NO:22
I'm satisfied with the chances for my promotion
Particulars
No of respondents
Percentage
Strongly agree
18
36
Agree
24
48
50
100
Disagree
Strongly disagree
Total
Interpretation:
From the above table it is quite clear that employees are satisfied with their chances for
promotion as 48% agree and 36% strongly agree. Only 4%disagree and 4% strongly disagree,
8% neither agreed.
CHART NO:22
I'm satisfied with the chances for my promotion
Promotion
25
20
15
10
Promotion
D
is
ag
re
e
St
ro
ng
ei
th
er
N
St
ro
ng
ly
Ag
re
e
TABLE NO:23
The salary we receive are good as other organizations offer pay to their employees
Particulars
No of respondents
Percentage
Strongly agree
14
28
Agree
24
48
12
50
100
Disagree
Strongly disagree
Total
Interpretation:
From the above table it is quite clear that the salary in this organization isat par to the industry as
48% agree and 28% strongly agree. Only 8%disagree and 4% strongly disagree, 12% neither
agreed.
CHART NO:23
The salary we receive are good as other organizations offer pay to their employees
Employee Pay
25
20
15
10
Employee Pay
D
is
ag
re
e
St
ro
ng
ei
th
er
N
St
ro
ng
ly
Ag
re
e
CHAPTER - IV
4.1 Findings
The descriptive statistics table helps us to derive satisfaction level of Employees on various
factors:
The respondents are satisfied with the environment and nature of work Factors as their mean
value is near to 2.50
The respondents relationship with the superiors and colleagues are quite good as their mean
value is 2.36 is an agreeable level.
The Respondents are not provided with proper welfare facilities thats the reason the mean value
is quite high at 3.46 levels which is disagree level.
The communication and motivation of employees by their superiors in this organization is
reasonable as the mean value is 2.57.
The Pay and promotion activities in this organization is also good as their mean value is 2.4
The Respondents are overall satisfied with their job as their mean value is 2.54 which is an
agreeable level.
The Parking facilities provided by the organization are not good thats why most respondents
disagree with this question.
The refreshment facilities are also need to be improved because most of the employees are
dissatisfied on this factor.
The Rest room facilities in the company are not good and they are not satisfied with the lunch
facilities
4.2 Suggestions:
From my one months of project experience in united systems engineer pvt,ltd, I would like to
give the following suggestions.
Respondents are not satisfied with the parkingfacilities provided by the organization authority, s
o the company management takes this into consideration
Respondents are not satisfied with the available refreshment facilities in the organization, so the
authority also looks into this seriously
The employees are strongly disagreeing with their
present
rest
room
facilities
in the
company. The company management takes this into account for better productivity of the
employees
organization should give more important to Research &development
Conduct work evaluation of employees monthly, quarterly or yearly.
Make a chance to employees to express their views, ideas and problem facing in working area
Provide
motivation,
training
and
productivity and efficiency of the employees.
value
added
services
for
improve
the
CHAPTER-V
CONCLUSION
Job Satisfaction is the favorableness or un-favorableness with which the employee views his
work. It expresses the amount of agreement between ones expectation of the job and the rewards
that the job provides. Job Satisfaction is a part of life satisfaction. The nature of ones
environment of job is an important part of life as Job Satisfaction influences ones general life
satisfaction. Job Satisfaction, thus, is the result of various attitudes
possessed by an employee. In a narrow sense, these attitudes are related to the job under
condition with such specific factors such as wages. Supervisors of employment,
conditions of work, social relation on the job, prompt settlement of grievances and fair treatment
by employer In United systems engineer pvt,ltd if we look into overall satisfaction of employees
it comes nearly 50% of employees are fully satisfied with their job and working
environment.In this company employees are satisfied with their job expect some cases available
canteen facilities, rest room facilities and parking facilities etc. But otherwise the task
assignment to the each workers are in right manner and also they are satisfies with that also.
Within short span of time the organization has achieved a well position in industrial area.
BOBLIOGRAPHY
Text Books:
Job satisfaction - Robert Hoppock
Job Satisfaction and Motivation-Linda Evans
Job Satisfaction and Productivity-Suresh Srivastva
Organization Behavior-Fred Luthans
Websites:
www.humanlinks.com
www.wikipedia.org
ANNEXURE
Questionnaire
This survey should take approximately 10 minutes of your time to complete. Please respond
kindly to the questions. Confidentiality of your opinions / views would be maintained. Thank
you, in advance, for your time and participation. In spite of your busy schedule.
Please fill the following Details:
(Please
wherever applicable)
1. Name:
2. Age: .
3. Gender:
Male
Female
4.Department:...................................
5. Monthly Income:
below 10,000
10,000- 20000 20,000-30000
5. Education Qualification:
Under Graduation
Post Graduation
6. Marital Status:
Married
Unmarried
Above 30,000
7. Years of experience:
Less than 1 year
1-2 years
2-3 years
3-4 years above 4 years
Please Indicate Your Level Of Agreement In Connection With Various Factors:
(Please in the boxes below.)
Work Environment and nature of work
Strongly
Neither
Strongly
agree
Agree agree or Disagree disagree
S.NO
Particulars
The amount of work I am

expected to do on job is
reasonable.
Working hours are

convenient for me
Im happy with my work

place
5
6
The lighting and other

arrangements in the office
are satisfactory
I feel I have too much work
to do
Im satisfied with the safety
measures provided in my
work place.
My relationship with my
supervisor is cordial
My supervisor is not partial
8
9
My supervisor considers my
ideas too while making
decision
10
Im satisfied with the

support from my coworkers
11
12
People here have concern

for one another and tend to
help one another Welfare
Facilities.
refreshment facilities
disagree
13
14
15
16
We are provided with the

rest and lunch room and
they are good
The parking facilities
provided for our vehicles
are satisfactory
Im satisfied with the first
aid facilities
Im satisfied with the loan

facilities and other personal
welfare benefits offered by
organization
17
I feel Im being paid a fair

amount for the work I do
18
Im satisfied with my
chances for promotion
19
The salaries we receive are

good as other organizations
pay to their employees.
20

allowances provided by my
organization
21
I have adequate information

available which enable me
to do my job well
22
I feel that my Boss motivate

me to achieve the
organization goal
23
My supervisor motivates
me to increase my
efficiency at
times when Im not
productive
24
Communication seem good

within this organization
25
Work assignments are

explained clearly to me
26
I love my job and to work

in this organization
27
My work life is meaningful
28
I consider that my work is

valuable in attaining my
organizational goals
29
I have adequate opportunity

to use my ability
30
Overall, Im satisfied with

my job
Date: .............................
Signature:
Place..

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INTRODUCTION

FACTORS INFLUENCING JOB SATISFACTION

The job satisfaction are presented below:major factors influencing

2. Some of the respondents were not responding to some of the questions.

2.1 Research design:

2.6 Statistical tools used for analysis:

Less then 1yr

Neither agree or Disagree

Workig Hours Convenient

Workig Hours Convenient

Neither agree or Disagree

Neither agree or Disagree

Neither agree or Disagree

Neither agree or Disagree

Neither agree or Disagree

Neither agree or Disagree

Neither agree or Disagree

Neither agree or Disagree

Neither agree or Disagree

Neither agree or Disagree

Neither agree or Disagree

Rest Room and Launch Room

Rest Room and Launch

Neither agree or Disagree

Neither agree or Disagree

Satisfied with Facilities

Satisfied with Facilities

Neither agree or Disagree

Neither agree or Disagree

Neither agree or Disagree

Neither agree or Disagree

productivity and efficiency of the employees.

The amount of work I am

Working hours are

Im happy with my work

The lighting and other

Im satisfied with the

People here have concern

We are provided with the

Im satisfied with the loan

I feel Im being paid a fair

The salaries we receive are

Im satisfied with the

I have adequate information

I feel that my Boss motivate

Communication seem good

Work assignments are

I love my job and to work

My work life is meaningful

I consider that my work is

I have adequate opportunity

Overall, Im satisfied with

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