RESUME

Patel Bhavik B.

Mo: - 0433797835
MO: 0433797835
Email:patbhavik@yahoo.co.in

I am self-motivated individual with excellent team leadership skills. I am motivated with

successful, proven track record of achievements in various aspects of supermarket position within
management, determined and ambitious individual, with passion to succeed in any environment.
Since coming to Australia in April 2005.. My key interest is to progress towards the best in
Customer service role and excellent knowledge in hardware, good command in LAN/WAN.

Key Skills:

1 Excellent written and verbal communication skills

2 Start to finish attitude towards my own initiative to ensure completion of targeted
objectives
3 Excellent leadership and interpersonal skills
4 Excellent learner coupled with superior analytical and managerial skills
5 Good with work Systems and fast learner

Academic Background

Course name 10th S.S.C

Institution name sarvoday high school
Completed year March 1998
City/country Himmatnagar/India

Course name 12th H.S.C

Institution name Himmat High School
Completed year March 2000
City/country Himmatnagar/India

Course name Diploma in Information technology

Institution name swami sachchidanand polytechnic college
Completed year June 2004
City/country Visnagar/India

Course name Bachelor in information technology

Institution name Central Queensland University
Completed year March 2008
City/country Sydney/Australia

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Course name Master in information technology
Institution name Charles Sturt University
Completed year July 2009
City/country Sydney/Australia

Certification: MCP

Computer knowledge

Hardware side

 Installing operating system

 Configuring computer
 Installing drivers related pc
 Configure to LAN,WAN
 Network security
 Troubleshooting
 Good knowledge in Active Directory

Software side
 Operating System :- window 98,window
2000,window xp, window vista, Netware Linux or Linux general,
 Office tool :-MSOffice2000 - 2007(word,Excel,powerpoint,excess), Exchange
and Outlook
 Languages :- C,C++,Java plateform,Visual Basic,
SQL.
 Web Languages :-Html,Xml,.NET

Work History:

Company: Pruthvi InfoTech

Country : India/Ahmadabad
Position : Hardware Engineer
Year : 2004 to 2005

Role and Resposibilities:

• Solve the customer computer problem via phone or e-mail

• Configuring computer system
• Installing Windows NT/ 98 / 2000 / XP/ Linux operating system and its driver in desktop
and laptop
• MS Office applications
• Excellent knowledge and understanding of network equipment and terminology
• Troubleshooting of internet and its setup
• LAN/WAN/firewall/VPN, Active Directory
• Network Storage Solutions - SAN, NAS

References:

Name : Sanjay Jha

Institute : Charles sturt University
Position : Lecturer in IT Stream

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Place : Oxford Street 2010, Sydney
Contact : 0438650746
E-mail :sanjay.jha@csu.edu.au