Escolar Documentos
Profissional Documentos
Cultura Documentos
* the first step in developing and negotiating a strategy is to determine ones goals.
Direct Effects of Goals on Choice of Strategy
1. Goals are Linked to the other Party's Goals
a. I.E. My goals = get the car cheaply, dealer's goal = sell at the highest
possible price, thus the "issue" is the price I will pay for the goals.
2. Goals have Boundaries/Limits - If what we want EXCEEDS these limits,
(what the other party is capable of or willing to give), then we must either
change our goals or end the negotiation.
a. I.E. If the dealer won't sell the car "any cheaper" than your goal, you
either have to change your goal by finding another car to buy, or
another dealer.
3. Effective Goals must be = Concrete, Specific, Measurable - The less
concrete and measurable our goals are, the harder it is to:
a. Communicate to the other party what we want
b. Understand what the other party wants
c. Determine whether an offer on the table satisfies our goals
Indirect Effects of Goals on Choice of Strategy
1. Short-Term thinking affects our choice of strategy, and we may ignore
present/future relationship with the other party in favor for a simplistic
concern for a substantive outcome.
Strategy - The overall plan to accomplish one's goals in a negotiation and the
action sequences that will lead to the accomplishment of those goals.
Strategy vs. Tactics - Strategy = Big picture large scale, that direct tactical
behavior.
Unilateral (1 party, one sided) vs. Bilateral (2 Parties) Approaches to
Strategy
Dual Concerns Model - takes into account the importance of relationship
outcome and importance of substantive outcome.
1. Avoidance [Nonengagement Strategy] [No Relationship, No Substantive
Outcome]
a. Those who can meet their needs without negotiation at all.
b. Not worth the time & effort to negotiate.
c. Alternatives can be achieved if negotiations don't work out.
2. Accommodation [Yes Relationship, No Substantive Outcome] / [I Lose, You
Win] - When the negotiator considers the relationship outcome MORE
important than the substantive outcome. The hope is that in a long-term
relationship, the other party may reciprocate accommodation for the other
negotiator in the future.
Agreement
Seller vs. Buyer:
Resistance
Reservation point
ZOPA
Zone
Of
Possible
Agreement
MESO
Multiple
Equivalent
Simultaneous
Offers