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Organization
Instrumental learning
Classical conditioning
Unconditional stimulus
Ans: A
43. which of the following is the traditional approach to design work in most organizations?
a) Classical management
b) Scientific management approach
c) Industrial engineering approach
d) Bureaucratic approach
Ans: B
44. An increase in the percentage of older people among employees in the united states is due to
a) Increasing globalization of firms
b) Improved health and medical facilities
c) Abolition of certain compulsory retirement rules
d) Both (b) and (c)
Ans: D
45. Diversity training involves the training of diverse groups or training of managers and other
employees who work with diverse employees. One of the widely used diversity training
approaches is
a) Diversity board games
b) Thematic apperception tests
c) Psychometric tests
d) Both (a) and (c)
Ans: A
46. _________ is the period during which the work load is the heaviest and the organization needs
all employees to be present to deal with the workload. It is an important aspect of flextime.
a) Crucial period
b) Better management period
c) Core period
d) Hour of crisis
Ans: C
47. ___________ is a type of alternative work schedule arrangement that allows two or more people
to share a traditional forty-hour-a-work job.
a) Job sharing
b) Compressed work week
c) Flextime
d) Both (a) and (c)
Ans: A
48. __________ is a type of organization that discourages any form of social oppression within it and
includes members of diverse social and cultural groups in the decision making process.
a) Club organization
b) Multicultural organization
c) Exclusionary organization
d) None of the above
Ans: B
49. In__________ type of organization, people who have traditionally held power continue to do so.
a) Compliance organization
Henri fayol
Chester barnard
Richard M.Hodgetts
Stuart A.Rosenkrantz
Ans: A
57. Managers who frequently communicate with supervisors and subordinates are referred to as
a) Humanistic interactors
b) Mechanistic isolates
c) Formal controllers
d) Informal developers
Ans: A
58. Managers who communicate only when need arises, and limit their communication only to
people whom they need to interact with are referred to as
a) Humanistic interactors
b) Mechanistic isolates
c) Formal controllers
d) Informal developers
Ans: B
66. The horizontal communication system proposed by Henri Fayol is known as the
a) Gangplank mechanism
b) SOBC model
c) Economic man model
d) None of the above
Ans: A
67. Employees of an organization who are actively involved in lateral communication are referred to
as
a) Boundary spanners
b) Ombudsperson
c) Receivers
d) Senders
Ans: A
68. In_________ there is no restriction on the flow of information unless it is against organizational
interests.
a) Horizontal communication
b) Vertical communication
c) Interactive communication
d) None of the above
Ans: C
69. In interactive communication, a ___________ is a group of people who develop and maintain
contact with each other to exchange information of common interest in an informal manner.
a) Grapevine
73. In ________ , which is a type of computer based communication system, one party initiates a
discussion on some topic and requests comments from customers or the general public.
a) Kinesics
b) Telecommuting
c) Electronic cottage
d) Electronic conferencing
Ans: D
74. Which of the following is a form of communication system which is also known as electronic
cottage or worksteading?
a) Job sharing
b) Electronic mail
c) Telecommuting
d) Flextime
Ans: C
75. In the study of organizational behavior, the approach adopted by European behavioral theorists is
known as
a) Psychoanalytical approach
b) Behavioristic approach
c) Humanistic approach
d) Both (a) and (b)
Ans: A
101.
.The self-perceived competence and self-image of people is called _________.
(a)self-esteem
(b)conscientiousness
(c)extraversion
(d)agreeable
Ans:A
102.
which of the following determines personality ?
(a)heredity
(b)environment
(c)situation