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Mission Statements:
Is it Time to Shelve Them?
JATINDER SIDHU, Erasmus University, Rotterdam
A mission statement has long been argued to lead
to better performance by aiding strategy formulation and implementation. Empirical evidence to
support this argument is however lacking in the
literature. This has led to a considerable waning of
managerial confidence in mission statements in
recent years. This article reports the results of an
empirical investigation into the dynamic multimedia domain in The Netherlands. Statement content as well as process were taken into account
when studying the impact of mission statements.
The findings are consistent with the thesis that a
mission statement can lead to superior performance. Managerial implications of the findings are
discussed.
2003 Elsevier Ltd. All rights reserved.
Keywords: Mission, Vision, Business domain, Strategy planning
Introduction
Academic as well as popular literature has long contended that a mission statement provides benefits
which produce economic value. Two related sets of
benefits have featured prominently in the literature.
First, mission statements are argued to play a vital
direction-establishing role that facilitates strategy formulation. In this context, they are regarded to provide the necessary backdrop against which the merit
of alternative organisational and functional goals and
strategies can be properly evaluated (Pearce and Robinson, 1991; Piercy and Morgan, 1994). Second, they
are argued to aid strategy implementation by fostering unity of purpose and team spirit (Campbell
and Yeung, 1991; Ireland and Hitt, 1992). It is suggested in this context that a commonly accepted mission statement creates confidence that the intended
strategies will not compromise the interest of the
various stakeholder groups within the organisation.
In view of the expected benefits of a mission statement, a considerable amount of prescriptive literature has emerged in the last four decades advising
practitioners how to formulate winning mission
European Management Journal Vol. 21, No. 4, pp. 439446, August 2003
MISSION STATEMENTS
Literature Review
There is a certain degree of ambiguity in the literature with regard to the core components of a mission
statement. Different writers have emphasised different albeit related elements. Arguably, many of the
differences could be attributed simply to differences
in favoured terminology. To illustrate, in the following two quotes slightly different language alludes in
an important way to the same underlying idea of the
desired future state of an organisation; an idea captured succinctly by the expression vision:
Strategic decision-makers must determine the basic goals,
characteristics, and philosophies that will shape the strategic posture of the firm. The outcome of this task, known
as the company mission, provides the basis for a culture
that will guide future executive action. (Pearce, 1982)
A mission statement reveals the long-term vision of an
organisation in terms of what it wants to be and who it
wants to serve. (David, 1989)
In order to isolate the key distinct elements of a mission statement, the various definitions of the concept
that have appeared in management literature were
examined. A representative range of contemporary
440
definitions is summarised in Table 1. These definitions are due to authors of prominent textbooks
and frequently cited journal articles.
It becomes apparent when appraising the definitions
in Table 1 that the mission concept is regarded as
a multidimensional concept by virtually all authors.
Further, variations in conceptualisation and the specific words used notwithstanding, it is possible to
identify common elements that underlie most definitions of the concept. In particular, four distinct but
related elements that appear with a good degree of
regularity can be detected. These are the organisations vision, business domain, competencies and
values. Vision is usually defined in terms such as the
desired future state of the organisation or as a
superordinate end (Bennis and Nanus, 1985; Kouzes
and Posner, 1987). In Table 1, while some definitions
refer explicitly to vision, in other definitions the
vision element lies behind expressions such as the
fundamental purpose and central philosophy. The
business-domain element refers to the issue of what
the relevant competitive arena is (Abell, 1993; Porac
and Thomas, 1994; Wheelen and Hunger, 1998).
Drucker (1974) stated this in the form of a fundamental question: What business are we in? This element
is visible in Table 1 in expressions such as defining
the business, product-market domain and business
scope. The competencies element is about the unique
strengths of an organisation that are considered central to competitive success (cf. Learned et al., 1965;
Teece et al., 1997). It is evident in Table 1 in wording
such as core/distinctive competencies, uniqueness,
and what do we have to be good at. Lastly, the
values element is about the shared beliefs of organisation members and refers to the culture prevalent in
the organisation (Gordon and DiTomaso, 1992;
Schein, 1990). In Table 1 the values element is quite
obvious in expressions such as shared values,
behavior standards and core values.
Extant literature would thus suggest vision, business
domain, competencies and values to be four essential
elements or components of a mission statement.
Although the four are distinct, they are also connected to one another in an important fashion (cf.
Campbell and Yeung, 1991; Collins and Porras, 1997).
While the vision element articulates what is aspired
to in the future by the organisation, the business
domain element makes clear the competitive arena in
which this vision is to be achieved. Further, while the
competencies element provides sense of the unique
strengths of the organisation that are to be employed
in order to realise the vision in the specified business
domain, the values element highlights the fundamental organisational principles, ethics and behaviours
that are to guide and sustain the organisation in its
drive towards the fulfilment of the vision. Therefore,
from a content viewpoint, the inclusion of all four
elements implies a more complete mission statement.
Inasmuch as a more complete mission statement indicates that the organisation in question has carefully
European Management Journal Vol. 21, No. 4, pp. 439446, August 2003
MISSION STATEMENTS
Table 1
Author(s)
Definition
David (1989)
Methodology
This section describes the method used to empirically
examine the question whether a mission statement
has an influence on performance.
European Management Journal Vol. 21, No. 4, pp. 439446, August 2003
MISSION STATEMENTS
MISSION STATEMENTS
performance
relation
(Dunteman, 1994). The principal components analysis suggested that the original set of variables could
be concisely represented by two factors: a mission
statement factor and a strategy planning factor. Factor scores for the two factors were used at the second
stage of analysis when an ordinary least squares
regression model was specified with sales growth as
the dependent variable. The independent variables
were the mission statement factor, strategy planning
factor, an interaction term obtained by taking the
cross-product of the mission and strategy factors (to
test for a potential interaction effect) and organisation size.
Regression Analysis
The substantive relationship between mission statement comprehensiveness and performance was
examined through regression analysis. While Table 4
below reports the descriptive statistics and correlations between the variables, the regression estimation results are presented in Table 5. As anticipated, the results indicate a significant positive
influence of mission statement comprehensiveness on
performance. The more comprehensive the statement
the better the performance. The regression coefficient
is significant at the p 0.05 level. Further, in line
with expectations, strategy planning also has a positive influence on performance with the regression
coefficient being significant at the p 0.05 level.
However, no significant effect was found of either
mission-strategy interaction or organisation size on
performance.
MISSION STATEMENTS
Table 2
Variables
Mission statement
Business domain
Goal setting
Environment scanning
Strategy generation and evaluation
Functional participation
Control and correction
System flexibility
0.44
0.33
0.11
0.07
0.12
0.02
0.03
0.34
0.02
0.19
0.15
0.35
0.24
0.19
0.10
0.09
0.23
0.05
0.39
0.51
0.39
0.32
0.36
0.43
0.40
0.56
0.62
0.69
Coefficients 0.30 are significant at p 0.05 and coefficients 0.39 are significant at p 0.01.
Table 3
Variables
Factor 1
Factor 2
Strategy
planning
Mission statement
comprehensiveness
Mission statement
Business domain
Goal setting
Environment
scanning
Strategy generation
and evaluation
Functional
participation
Control and
correction
System flexibility
Eigenvalue
Percentage
variance explained
0.06
0.20
0.10
0.65
0.80
0.76
0.70
0.07
0.67
0.01
0.80
0.08
0.80
0.20
0.36
Mission statement
comprehensiveness
Strategy planning
Mission strategy
Organisation size
0.44
0.14
0.11
Adjusted R 2
F-statistic
N
0.23
3.87
38
0.82
2.90
36
0.06
1.77
60
this backdrop that the present study sought to investigate empirically the relation between mission statements and performance. The findings of the study
are quite encouraging. In line with extant theoretical
work, mission statements were indeed found to be
associated with superior performance after controlling for the effect of strategy planning and organisation size. An important managerial implication of
the finding is that it is probably too early to relegate
mission statements to the shelf.
The current study avoided two important shortcomings of previous work. First, instead of simply
Table 4
measuring the presence-absence of a mission statement (cf. Bart and Baetz, 1998; David, 1989), it also
focused on the content of mission statements.
Clearly, as mission statements are likely to be more
or less valuable depending upon how complete they
are in terms of content, measuring presence absence
alone may be expected to obfuscate the true mission
statement performance relationship. With reference
to content, an exhaustive literature review was carried out to identify the core content components of
a mission statement. This revealed that a mission
statement must articulate the organisations vision,
business domain, competencies and values in order
to facilitate strategy formulation and implementation. All four components were explicitly measured
and taken into account when constructing the mission statement comprehensiveness variable. Second,
Variables
Mean
0.00
0.00
0.00
0.90
3.50
S.D.
1.00
1.00
0.92
0.78
1.13
0.00
0.06
0.44
0.30
0.09
0.12
0.44
0.09
0.06
0.00
Coefficients 0.30 are significant at p 0.05 and coefficients 0.39 are significant at p 0.01.
444
European Management Journal Vol. 21, No. 4, pp. 439446, August 2003
MISSION STATEMENTS
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JATINDER S. SIDHU,
Erasmus University Rotterdam, Department of
Strategy & Environment,
P.O. Box 1738, 3000 DR
Rotterdam, The Netherlands. E-mail: jsidhu@
fbk.eur.nl
Jatinder Sidhu is Assistant Professor of Strategic
Management at Erasmus
University. His current research centres on the concept of organisation mission, its measurement, and
its antecedents and consequences.
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European Management Journal Vol. 21, No. 4, pp. 439446, August 2003