ORGANISATIONAL BEHAVIOUR

Home Assignment # 1
Q 1: What is Organisational Behaviour?
Organizational behavior is the study of what people do in an organization and how
their behavior affects the organizations performance. In addition, OB applies the
knowledge thus gained about individuals, groups, and the effect of structure on
behavior in order to improvise efficiency of the organization. Organisational
Behaviour involves integration of studies like psychology, sociology, anthropology,
economics, social psychology and political science.
To sum up: Organisational Behaviour is the field of study that investigates the
impact of individual, group and structure on behaviour within an organisation for the
purpose of applying such knowledge towards improvement in effectiveness of the
organisation.
Q 2: Importance of Organisational Behaviour as part of MHRDM studies.
Organisational Behaviour is nothing but peoples management. People (humans) are
vital assets of any organisation. Human beings are complex, diverse and all are not
alike. A systematic study of Organisational Behaviour is therefore very important
as part of Human Resource Management. It contributes towards following major
activities in an organisation:

Motivation
Personality of the People
Leadership
Communication
Assertive behaviour
Conflict Management
Stress management
Learning
Training
Group dynamics

Q 3: Why does behaviour matter?

Behaviour matters because it is the way one conducts or acts in response to others;
and, affects the act and conduct of others in reciprocation. It is a very important
element that affects the activities, enumerated above in the previous answer, in an
organisation.
Q4: Write something on three basic foundations of Operational Behaviour.
Following are three basic foundations of operational behaviour:
a) Psychology: It is the science that seeks to measure, explain and sometimes
change the behaviour of people. It studies human behaviour in a particular
situation and predicts actions of individuals.

Organizational psychology studies the problems of fatigue, boredom, and

other working conditions that could impede efficient work performance.
Application of psychology has been expanded to include learning, perception,
personality, emotions, training, leadership effectiveness, needs and
motivational forces, job satisfaction, decision-making processes, performance
appraisals, attitude measurement, employee-selection techniques, work
design, and job stress.
b) Sociology: It is the study of people in relation to their fellow human beings.
It contributes to the field of group-dynamics, individuals behaviour,
communication, rules and norms, conflict management, decision-making.
Sociology contributes to Organisational Behaviour through study of group
behavior and contributes to organization structure, communications, power,
and conflict.
c) Anthropology: It is the study of deep rooted cultures of societies. It helps us
understand differences in fundamental values, attitudes and behaviour
between people in different countries and within different organisations. This
study is more relevant to organizational behaviour today due to globalization,
mergers and acquisitions of various industries. Managers have to deal with
individuals and groups belonging to different ethnic cultures; and they need
to control peoples behaviour in the desired direction by appropriately
manipulating various cultural factors. Today, workforce is very diverse as
regard to the age, gender, culture, religion, geography. Efficient and smooth
management of human resource as diverse, in the present era global
companies does require application of anthropology in peoples management.

Home Assignment # 2
Q 1: What is Vision of an organisation?
Vision is visualization of goal. It is something an organisation looks forward to. It is
the objective towards which an organisation works.
A positive vision of the future gives meaning to our lives and work.
While values guide our direction, vision determines our destination.
A positive vision of our future couple with goal directed action ignites a sense of
personal power in each of us.
We can have the ability to contribute and make difference in our lives, in our
companies and organisations and in the world.
Following are the essentials characteristics of a Vision in an Organisation:

1. It is leader- initiated. It should come from the top.

2. It is shared and supported by all. All the people in the organisation should
participate in their roles to achieve it.
3. It is comprehensive and detailed. It should have well defined structures and
processes to achieve it.
4. It is positive and Inspiring. It should be valuable to society at large.
Q 2: What is Mission of an organisation?
Mission is the roadmap through which organisation works to achieve its goal.
Q 3: What is Value System of an Organisation?
Value system is the ethical route on which the roadmap called mission is drawn
towards achieving the vision. It highlights the ethics, principals, and beliefs of an
organization e.g. value system of HDFC is defined by their statement Integrity is nonnegotiable., which highlights their commitment to honest practices within and by
the organisation.
Q 4: Write about Vision, Mission and Value System of any one leading
organsiation or your own organisation; and, how they achieved their
goals.