CURRICULUM-VITAE

Ghulam Murtaza.
House No Zb 5833 Street 24, Kyaban E Iqbal,
Pirwadahi, Rawalpindi Pakistan.
Mobile: +96895215702, +923008324325
E-mail: gmurtaza200@gmail.com
Skype Id: gmurtaza2010
CAREER OBJECTIVE: A confident and reliable IT support engineer with extensive practical
experience of working with computers and resolving any support issues that are raised
to the service desk.. An excellent communicator can relate well with people at all
levels and has the flexibility of working well as part of a team and on my own. Now
looking to further an already successful career by working for an ambitious and
expanding company
EDUCATION QUALIFICATION:
Diploma in Telecommunication Technology
N.W.F.P board of Technical Education Peshawar
Graduation
Allama Iqbal Open University Islamabad

PROFILE SUMMARY
Has gained experience as IT ENGINEER, PROJECT NETWORK SUPPORT
ENGINEER more than 7 years handled more than 12+ projects. Responsible for

supporting the company at all levels as part of a helpdesk team. Ensuring that
all hardware and software is configured and installed correctly. Possessing a
proven ability to administer and control the operation, configuration and
maintenance of computer based information systems, as well as having an
eye for detail and able to multi-task under pressure. Provided all types of IT
solution with configuration and installation of System Networking Infrastructure
for Organization, project site. Expertize in Configuration of Project Related Software,
Such As PRIMAVERA, MS PROJECT, and AutoCAD installation. DATA BASE
MANAGEMENT WAN / LAN / Wireless LAN, TCP/IP Configuration etc.

PROFESSIONAL EXPERIENCE:Job Title

Employer Name
Duration From
Current project

:
:
:
:

Project Network Support Engineer

Al-Hassan Engineering Co S A O G,
06th October 2007 Till Now
Rabab Harweel Power plant

Job Title

:
:
:

Lab Administrator
Rawalpindi Model College of Commerce.
March 2005 to September 2007

:
:
:

International College of CMS Rawalpindi.

January 2004 to March 2005

Employer Name
Duration From

Job Title
Employer Name
Duration From

Network Administrator

PRIMARY RESPONSIBILITIES:

Responsible for networking, design, installation and maintenance services.

Supporting users and network administrators over the telephone and by
email.
Maintain the companys network infrastructure.
Networking and providing support for Windows, Macintosh and Linux issues.
Configuration and testing of any new hardware and software.
Travelling to project sites to help with installs, deployment, and
troubleshooting.
Management of the daily data backup and retrieval scheme.
Installing and operating Windows desktop and server operating systems.
TCP/IP networking and hardware maintenance and repair.
Training new employees.
Assistance with training of staff and compiling procedural documentation.
Assisting the network manager with support requests.
Ensure computer hardware is safe & complies with health and safety
legislation.
Applying patches in accordance with company procedures.
Windows maintenance, dual booting, upgrade & update the windows
MS outlook configuration, Outlook backup & restore and troubleshooting
Troubleshooting of hardware and O/S
Networking, Map drive, Data sharing
TCP/IP Configuration, Internet Maintenance
Data Cards configure and troubleshooting
VNC Configuration and team viewer configuration.
SQL Server Installation and Its backup and Restore.
Remote database in Orion installation and configuration.
Installation software like network/operating system software and application
Software.
M.S Project, Primavera and AutoCAD installation.
Sharing folder, sharing device & Printer Desktop support Skills & Strengths
Expert in installation and maintenance of all types of P.C, Laptops, PDAs etc.
Experienced in providing IT support to the end user.
System / Networking Infrastructure on the deployments of WAN / LAN /
Wireless LAN
Centralizing application access using MPLSVPN network and ADSL VPN
network.
Management of database clustering, Backup and Disaster recovery.
Remote connectivity hardware like CISCO 1700 Router and STU160.
Providing IT network related technical solutions.
Configuration and Installation of biometrics System for Time & attendance
data capture.
Supervision IT Support Cell all the Hardware and Software and Network
Issues.

Installation and maintenance of all types of Computer. Exchange Server, ISA

Server connectivity for Email and Proxy connection.
Remote Handling of Computers through dialup connections for VPN and
through lease line for Citrix.
Accessing Email and Orion oracle for database and web printing.
Configure Hardware drivers and LAN Printers.
Manages
and
administers
various
networks,
digital
and
analog CCTV applications.
Providing IT support to the end user.
Manage IT assets and look after related (Purchasing, delivery and
implementation) Solve user query on spot.

Computer Skills:

AREAS OF EXPERTISE Networking Switches / Routers /

Firewalls SQL 1st/2nd line issues Infrastructure support Server
support Microsoft technologies Remote support tools.

Window platform, Dos, client tools, familiar with Netware , DHCP, Active
Directory, LAN/WAN, TCP/IP, VPN, POP3, IP Sub netting, TCP,
IPX/SPX, CHAP, PAP, SMTP,
Network Installation, LAN and WAN technologies (Ethernet, Gigabit
Ethernet, L2/L3/L4 Switching, Frame Relay, ISDN, etc.),
Cisco firewalls, Knowledge of OSI model from layer 1 to layer 7
Managed VoIP Solutions, VoIP Phone Systems - Configuration /
Installation
Support, supporting VOIP network in a Cisco centric Network,
Wireless Security Protocols WEP, WEP + CCX, WPA, WPA2, 802.1x,
Thorough understanding of WLAN security and network management
Remote Control Software: Citrix, Remote Desktop connection
Hardware and Applications: All major server platforms

Functional Skill Areas and Key Strengths

Windows Server 2003/2008 | Windows OS | SQL server | Linux | MS

Office
IT Network component Switches and Routers

KEY SKILLS AND COMPETENCIES

Experience as a Team Leader for projects and systems migrations.
Excellent customer facing skills.
A positive attitude towards customer service and good communication skills.
Experience of Windows server 2003, Exchange /xp professional / office 2003.
Commercial technical support experience of servers and network
infrastructure.
Ability to be clear & concise when explaining technical procedures to
customers.

PERSONAL DETAIL:
Name
Total work Experience
Date of Birth
Nationality
Marital Status
Passport

: Ghulam Murtaza.
: 8 years in Oil & Gas.
: 31May1978.
: Pakistani
: Married
: AL0979562

LANGUAGE KNOWN:
English, Arabic, Urdu, Punjabi.

Yours truly,
Ghulam Murtaza.