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BOOKLETS
1 Corporate Overview
2 Ready-Mixed Concrete | COMMANDconcrete
3 Bulk Materials & Automation
4 Concrete Plant Automation
5 Quality Control
6 Business Integration Services
7 Dispatch Optimization
8 Ready-Mixed Concrete | Integra
9 Concrete Products Automation
LUTIONS
to Build On
P R O F I L E
Command Alkon Incorporated is an international company headquartered in Birmingham, Alabama that provides
software and hardware solutions for producers of ready-mixed concrete, concrete products, aggregate, asphalt,
and cement. Command Alkon employs over 300 people in our offices worldwide. Command Alkon has served
the construction and bulk materials industries for over 30 years.
Our broad product suite provides users with a full interchange of data, special features and future enhancements
guaranteed to work. Command Alkon continuously researches, develops and acquires innovative solutions for its
community of users and strives for 100% customer satisfaction through ongoing recruitment of talented, individual
customer service professionals to serve our customers needs.
Command Alkon past, present and future. We're there for you.
Table of Contents
02
04
Products
06
Services
08
Support
09
10
11
Company Profile
Command Data
Founded by
Ken Robinson
Alkon Corp
Founded by
Jim Furlong
1970
CDI acquires
Advanced
Control Sytems
1976
1985
1987
CDI acquires
InControl.
1990
Command Alkon
Holdings
formed
CDI opens
Malaysian
office
CDI acquires
Precision Systems, Inc.
CDI acquires
Vehicom
rights
CDI opens UK
office
1993
1994
1996
1997
1999
2000
Command Alkon
acquires
Concrete Advice
ConAd
2001
Command Alkon
opens offices
in India and
Colombia
Command Alkon
creates Integra
Product Division
TMS joins
Command Alkon
2 0 0 4 2 0 0 5 2 0 0 6 2 0 0 7 2 0 0 8 2 0 1 0 2 0 11
C o m m a n d A l ko n c o m p a n y t i m e l i n e
Alkon
Acquires
PC +
CDI acquires
Cadcrete
Alkon acquires
Auto-Control
JWS joins
Command Alkon
Concrete
Equipements
joins
Command Alkon
KP Consulting
joins
Command Alkon
www.commandalkon.com
www.jwscorp.com
www.commandalkon.com/integra
www.concrete-equipements.fr
www.commandalkon-tms.com
www.kpconsulting.com.br
S A L E S A N D C O N T A C T S
Command Alkon
Americas
Birmingham
1800 International Park Dr.
Suite 400
Birmingham, AL 35243
Tel: +1 (205) 879-3282
Columbus
5168 Blazer Parkway
Dublin, OH 43017-1339
Tel: +1 (614) 799-6650
Kansas City
JWS
A Division of Command Alkon
10000 West 75th St., Suite 103
Shawnee Mission, KS 66204-2241
Tel: +1 (913) 384-0880
Chicago
9014 Heritage Parkway,Suite 304
Woodridge, IL 60517-4939
Tel: +1 (866) 695-8153
10
Colombia
Cr 7 No 73-55 Piso 7
Oficina 12
Torre Ultraburstiles
Bogot, Colombia
Tel: +57 (1) 313-8352
Brasil
KP Consulting - A Division
of Command Alkon
Av. Constituio, 2173
CEP 15025 120
So Jos do Rio Preto,
Sao Paulo
Brasil
Tel: 55 17 3214 9595
France
Concrete Equipements A Division of Command Alkon
18, rue des Cayennes
Z.A. des Boutries
78704 Conflans Ste Honorine Cedex
FRANCE
Tel: +33 (0)1 39 19 31 37
The Netherlands
Command Alkon BV
Mierloseweg 40
5666 KA Geldrop
Nederland
Tel: +31 (0) 40 2850858
The Netherlands
TMS
A Division of Command Alkon
Groningenweg 6k
2803 PV Gouda
Nederland
Tel: +31 (0)18 2540500
India
Command Alkon Systems Pvt.
Ltd.
BSEL Tech park,
Plot # 39/5, 39/5A,
614C Wing,
Opp. Vashi Railway Station,
Vashi Navi Mumbai
400 705.
Maharashtra India
Tel: +(91) 22 278 11 553/554
S O L U T I O N S
TOBUILDON
COMMANDbatch
COMMANDbatch CP
Plant Watcher
Moisture Probes
Precision Water System
COMMANDcallboard
Bin Fill System
REQUEST THESE
OTHER BOOKLETS
FROM COMMAND ALKON
Ready-Mixed Concrete | COMMANDconcrete
Apex Ticketing
Apex Loadout
Apex Rail
Auto ID
Touchscreen Kiosk
Apex Dispatch
Apex Truck Tracking
Scale Watcher
Wireless Loader
Remote Displays
Remote Printer Enclosure & Stand
04
24 | 7 | 365
-
A LWAY S O N
SUPPORT
Technical support services and hours may vary based on product lines and/or office locations.
Support at Command Alkon has always been exceptional. Our representative always works
hard for us and treats us with respect.
Steve McDonald
Geiger Ready-Mix
Kansas City, KS
Command Alkons number one strength is their commitment to their customers! Involving the
customer in software enhancements, on-call technical support at 2:00 a.m., no questions asked,
and the dedication of its employees is what makes Command Alkon number one. Command
Alkon is the way to do business in the ready-mix industry.
Martin Blevins
Fred Hill Materials
Port Orchard, WA
08
COMMANDexecutive
Apex Inquiries & Reports
INTEGRA Executive Information System
Enterprise Content Management solutions that save
time and money and strengthen customer
relationships
COMMANDfleet
PRODUCTS
With COMMANDbatch we have more accurate batches and are always within tolerance. We can
proudly say that the system allows us to have the best product in Ecuador. I always said that if the
system helped us save $1 per cubic meter produced, then the system would pay for itself. It has. I
always have support available to me in either Spanish or English when I encounter a problem with
the system.
Miguel Castillo
Holcim Ecuador
SERVICES
When you purchase a Command Alkon product you make
a decision to partner with the industry leader. In addition
to our innovative products, you partner with a company
that is rich with proven industry knowledge and that has a
commitment to continuing relationships. We are pleased to
offer specialty services to assist you with new systems or to
assist you with the maintenance, training, planning, and
expansion of your current operations.
Project Management
Command Alkon Project Managers are specialists; they know
and understand your business. Our Project Managers make
sure we deliver the most efficient and cost effective installation
possible. In addition, your next project will get the attention it
needs by utilizing our experienced Project Management staff.
New Product Installation Services
Command Alkon certifies the appropriate installation and
configuration of your new software, hardware and
communications. Our professionals will work with your team to
ensure that data is created and/or migrated properly, hardware
and software is installed correctly and tested thoroughly, and
that the transition back to business operations using new
systems occurs smoothly.
New Release Installation Services
Command Alkon offers new release installation services to
assist you with upgrading your products to the next available
release.
Custom Integration Services
Let our professionals assist you in the planning and implementation
of enterprise wide solutions including: batch/aggregate plant
integration services, Customer Relationship Management (CRM)
systems, payroll packages, time clocks, bar coding systems or
any other business operations systems that you are adding to
your architecture, whether they interface with Command
Alkon products or not.
Account Management
A Technical Account Manager is assigned to your
company to ensure that all issues for your Command
Alkon products are well documented, escalated through
the appropriate channels, and scheduled for
programming and implementation.
Business Process Consulting
Being the industry leader in dispatching and batching
systems, Command Alkon has many industry
recognized experts. Our experienced operations
consultants review your current operations and define a
plan of action specifically for your company to improve
profitability and customer satisfaction. In the quality
control arena, our business process and concrete
technology experts can help you to reduce the variability
of your concrete and transform your QC group into a
real profit center. Business Intelligence experts can
assist you in maximizing the use of your Performance
Management tools by performing data analysis, process
refinement, product customization, and identifying process
improvements.
Training
Maximize the return on your investment by making sure
that your staff know how to get the most from your
Command Alkon systems. Command Alkon Training
ensures that your staff are fully utilizing your purchased
software and hardware. Our training services include
both initial training and refresher training based on a
well-designed curriculum. Customized courses can also
be designed and delivered as desired. Training is
available in our offices, as well as on-site.
The Command Alkon team was a pleasure to work with and they worked diligently to
complete our project on schedule. Learning to use the COMMANDseries software was
an important, but huge step for most of our employees. Command Alkon's staff did an
outstanding job with training and they ensured that we were as comfortable as we possibly
could be when the installation was complete. It was a crucial step for our company and it
gave us the capability to continue to work towards being the best we can be.
Sharon S. DeLoach
Evans Concrete, LLC
Claxton, GA
06
SERVICES
When you purchase a Command Alkon product you make
a decision to partner with the industry leader. In addition
to our innovative products, you partner with a company
that is rich with proven industry knowledge and that has a
commitment to continuing relationships. We are pleased to
offer specialty services to assist you with new systems or to
assist you with the maintenance, training, planning, and
expansion of your current operations.
Project Management
Command Alkon Project Managers are specialists; they know
and understand your business. Our Project Managers make
sure we deliver the most efficient and cost effective installation
possible. In addition, your next project will get the attention it
needs by utilizing our experienced Project Management staff.
New Product Installation Services
Command Alkon certifies the appropriate installation and
configuration of your new software, hardware and
communications. Our professionals will work with your team to
ensure that data is created and/or migrated properly, hardware
and software is installed correctly and tested thoroughly, and
that the transition back to business operations using new
systems occurs smoothly.
New Release Installation Services
Command Alkon offers new release installation services to
assist you with upgrading your products to the next available
release.
Custom Integration Services
Let our professionals assist you in the planning and implementation
of enterprise wide solutions including: batch/aggregate plant
integration services, Customer Relationship Management (CRM)
systems, payroll packages, time clocks, bar coding systems or
any other business operations systems that you are adding to
your architecture, whether they interface with Command
Alkon products or not.
Account Management
A Technical Account Manager is assigned to your
company to ensure that all issues for your Command
Alkon products are well documented, escalated through
the appropriate channels, and scheduled for
programming and implementation.
Business Process Consulting
Being the industry leader in dispatching and batching
systems, Command Alkon has many industry
recognized experts. Our experienced operations
consultants review your current operations and define a
plan of action specifically for your company to improve
profitability and customer satisfaction. In the quality
control arena, our business process and concrete
technology experts can help you to reduce the variability
of your concrete and transform your QC group into a
real profit center. Business Intelligence experts can
assist you in maximizing the use of your Performance
Management tools by performing data analysis, process
refinement, product customization, and identifying process
improvements.
Training
Maximize the return on your investment by making sure
that your staff know how to get the most from your
Command Alkon systems. Command Alkon Training
ensures that your staff are fully utilizing your purchased
software and hardware. Our training services include
both initial training and refresher training based on a
well-designed curriculum. Customized courses can also
be designed and delivered as desired. Training is
available in our offices, as well as on-site.
The Command Alkon team was a pleasure to work with and they worked diligently to
complete our project on schedule. Learning to use the COMMANDseries software was
an important, but huge step for most of our employees. Command Alkon's staff did an
outstanding job with training and they ensured that we were as comfortable as we possibly
could be when the installation was complete. It was a crucial step for our company and it
gave us the capability to continue to work towards being the best we can be.
Sharon S. DeLoach
Evans Concrete, LLC
Claxton, GA
06
24 | 7 | 365
-
A LWAY S O N
SUPPORT
Technical support services and hours may vary based on product lines and/or office locations.
Support at Command Alkon has always been exceptional. Our representative always works
hard for us and treats us with respect.
Steve McDonald
Geiger Ready-Mix
Kansas City, KS
Command Alkons number one strength is their commitment to their customers! Involving the
customer in software enhancements, on-call technical support at 2:00 a.m., no questions asked,
and the dedication of its employees is what makes Command Alkon number one. Command
Alkon is the way to do business in the ready-mix industry.
Martin Blevins
Fred Hill Materials
Port Orchard, WA
08
COMMANDexecutive
Apex Inquiries & Reports
INTEGRA Executive Information System
Enterprise Content Management solutions that save
time and money and strengthen customer
relationships
COMMANDfleet
PRODUCTS
With COMMANDbatch we have more accurate batches and are always within tolerance. We can
proudly say that the system allows us to have the best product in Ecuador. I always said that if the
system helped us save $1 per cubic meter produced, then the system would pay for itself. It has. I
always have support available to me in either Spanish or English when I encounter a problem with
the system.
Miguel Castillo
Holcim Ecuador
S O L U T I O N S
TOBUILDON
COMMANDbatch
COMMANDbatch CP
Plant Watcher
Moisture Probes
Precision Water System
COMMANDcallboard
Bin Fill System
REQUEST THESE
OTHER BOOKLETS
FROM COMMAND ALKON
Ready-Mixed Concrete | COMMANDconcrete
Apex Ticketing
Apex Loadout
Apex Rail
Auto ID
Touchscreen Kiosk
Apex Dispatch
Apex Truck Tracking
Scale Watcher
Wireless Loader
Remote Displays
Remote Printer Enclosure & Stand
04
S A L E S A N D C O N T A C T S
Command
Alkon
Americas
Birmingham
1800 International Park Dr.
Suite 400
Birmingham, AL 35243
Tel: +1 (205) 879-3282
Columbus
5168 Blazer Parkway
Dublin, OH 43017-1339
Tel: +1 (614) 799-6650
Kansas City
JWS
A Division of Command Alkon
10000 West 75th St., Suite 103
Shawnee Mission, KS 66204-2241
Tel: +1 (913) 384-0880
Chicago
9014 Heritage Parkway,Suite 304
Woodridge, IL 60517-4939
Tel: +1 (866) 695-8153
10
Colombia
Cr 7 No 73-55 Piso 7
Oficina 12
Torre Ultraburstiles
Bogot, Colombia
Tel: +57 (1) 313-8352
Brasil
KP Consulting - A Division
of Command Alkon
Av. Constituio, 1273
CEP 15025 120
So Jos do Rio Preto,
Sao Paulo
Brasil
Tel: 55 17 3214 9595
France
Concrete Equipements A Division of Command Alkon
18, rue des Cayennes
Z.A. des Boutries
78704 Conflans Ste Honorine Cedex
FRANCE
Tel: +33 (0)1 39 19 31 37
The Netherlands
Command Alkon BV
Mierloseweg 40
5666 KA Geldrop
Nederland
Tel: +31 (0) 40 2850858
The Netherlands
TMS
A Division of Command Alkon
Groningenweg 6k
2803 PV Gouda
Nederland
Tel: +31 (0)18 2540500
India
Command Alkon Systems Pvt.
Ltd.
BSEL Tech park,
Plot # 39/5, 39/5A,
614C Wing,
Opp. Vashi Railway Station,
Vashi Navi Mumbai
400 705.
Maharashtra India
Tel: +(91) 22 278 11 553/554
P R O F I L E
Command Alkon Incorporated is an international company headquartered in Birmingham, Alabama that provides
software and hardware solutions for producers of ready-mixed concrete, concrete products, aggregate, asphalt,
and cement. Command Alkon employs over 300 people in our offices worldwide. Command Alkon has served
the construction and bulk materials industries for over 30 years.
Our broad product suite provides users with a full interchange of data, special features and future enhancements
guaranteed to work. Command Alkon continuously researches, develops and acquires innovative solutions for its
community of users and strives for 100% customer satisfaction through ongoing recruitment of talented, individual
customer service professionals to serve our customers needs.
Command Alkon past, present and future. We're there for you.
Table of Contents
02
04
Products
06
Services
08
Support
09
10
11
Company Profile
Command Data
Founded by
Ken Robinson
Alkon Corp
Founded by
Jim Furlong
1970
CDI acquires
Advanced
Control Sytems
1976
1985
1987
CDI acquires
InControl.
1990
Command Alkon
Holdings
formed
CDI opens
Malaysian
office
CDI acquires
Precision Systems, Inc.
CDI acquires
Vehicom
rights
CDI opens UK
office
1993
1994
1996
1997
1999
2000
Command Alkon
acquires
Concrete Advice
ConAd
2001
Command Alkon
opens offices
in India and
Colombia
Command Alkon
creates Integra
Product Division
TMS joins
Command Alkon
2 0 0 4 2 0 0 5 2 0 0 6 2 0 0 7 2 0 0 8 2 0 1 0 2 0 11
C o m m a n d A l ko n c o m p a n y t i m e l i n e
Alkon
Acquires
PC +
CDI acquires
Cadcrete
Alkon acquires
Auto-Control
JWS joins
Command Alkon
Concrete
Equipements
joins
Command Alkon
KP Consulting
joins
Command Alkon
www.commandalkon.com
www.jwscorp.com
www.commandalkon.com/integra
www.concrete-equipements.fr
www.commandalkon-tms.com
www.kpconsulting.com.br
Command Alkon
BOOKLETS
1 Corporate Overview
2 Ready-Mixed Concrete | COMMANDconcrete
3 Bulk Materials & Automation
4 Concrete Plant Automation
5 Quality Control
6 Business Integration Services
7 Dispatch Optimization
8 Ready-Mixed Concrete | Integra
9 Concrete Products Automation
LUTIONS
to Build On