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Step 1: Under All Classifications folder in top left hand side we can find a Sub-Folder
/XI/, double click it and at the right side we will find an option to create Alert_Category
Step 2: Create a Zcategory and save the category.
Step3: Once the category is created click on it to assign the container objects & technical
attributes as shown.
In the above screen shot we can find 4 tabs, in each of the tab we need to provide the
related information:
TAB 1: Properties-Under this tab we can provide General Description and other details if
needed.
TAB 2 : Container:
Only based on this the mail we receive holds the information of the Interface
Namespace, Service Interface, Reason for message failure and any other important
information.
Apart from the above containers we have many other variable in which few are
given below.
Meaning
SXMS_MSG_GUID
SXMSMGUIDC
Message ID
SXMS_RULE_NAME
SXMSDESCR
SXMS_ERROR_CAT
SXMSERRCAT
Error category
SXMS_ERROR_CODE
CHAR70
Error code
SXMS_FROM_PARTY
SXI_FROM_PARTY
Sender party
SXMS_FROM_SERVICE
SXI_FROM_SERVICE
Sender service
SXMS_FROM_NAMESPACE SXI_FROM_ACTION_NS
Sender namespace
SXMS_FROM_INTERFACE
SXI_FROM_ACTION
Sender interface
SXMS_TO_PARTY
SXI_TO_PARTY
Receiver party
SXMS_TO_SERVICE
SXI_TO_SERVICE
Receiver service
SXMS_TO_NAMESPACE
SXI_TO_ACTION_NS
Receiver namespace
SXMS_TO_INTERFACE
SXI_TO_ACTION
Receiver interface
You cannot use these container variables for alerts of the Business Process Engine (BPE).
Specific Error Information from the Adapter Engine:
Container Element
Meaning
SXMS_TO_ADAPTER_TYPE
CHAR70
Adapter type
SXMS_TO_ADAPTER_ERRTXT CHAR70
Meaning
SXMS_AF_ERRPAR1 15 CHAR32
SXMS_AF_ERRVAL1 15 CHAR70
Example: If the above specified variables are used under their respective tabs then the
mail is capable of holding the MessageID, Namespace, Interface details, Adapter errors ,
Descriptions etc.
Once the required information is filled in the category the next step is assining the
recipients list.
ii)
Recipients Via User Roles : In this we can give roles, so that all the users
assigned with that roles will be eligible to receive these alert mails.
Step 3
Check if the monitoring systems have at least medium monitoring level (if not
change it to medium or high).
Step 4
If you cannot open Alert configuration tab from RWB take a look at those notes
on how to resolve your problem:
750287 - XI 3.0 Runtime Workbench: Alert configuration does not start
813703 XI RWB alert configuration is incompletely displayed
Step 5
If you cannot open your alert inbox (neither from TCODE - ALRTINBOX nor
from RWB)
check if your alert inbox service is properly activated in SICF:
- go to TCODE - SICF
- check if the service alertinbox is activated (you can test it from here)
Step 6
If you don't receive any alert into your alertinbox but you believe that they are
triggered check if the alerts were created:
- go to TCODE - ALRTCATDEF
- choose Settings - Configuration
- make sure you have the logging parameter checked
- go to TCODE - SLG1
- choose object "ALERT"
- and from here you can check if your alert was generated or not
- if you have a look at "additional information" you can also check the recipients
of the alert
Step 7
If still your alerts don't get triggered one more time take a look at:
Alert Notification Step-by-Step - help.sap.com