ESIC European Service Innovation Centre

REPORT

European Service
Innovation Scoreboard:
Hovedstaden (DK01)
May 2014

ESIC in brief
Increasingly service innovation plays an instrumental role in the transformation and upgrading of
traditional economic sectors and industries into more productive, competitive and high value-added
business eco-systems. Considered as being multi-dimensional in nature, service innovation comprises
innovation in services, service sectors or service industries that are provided by service entrepreneurs
and service firms. It also takes place in manufacturing industries, adding further value and
contributing significantly to overall productivity and profitability. There is a growing need to assess,
analyse and demonstrate what impact service innovation has on industrial change and to assist
Member States and regions towards a greater understanding of service innovation as a driver of
industrial transformation and future competitiveness.
The European Service Innovation Centre (ESIC) is a two-year initiative commissioned by the European
Commissions Directorate-General for Enterprise and Industry to capture and demonstrate the
dynamics and large-scale impact of service innovation as well as to assess how service innovation
impacts on competitiveness, industrial structures and regional development. It will also focus on
assessing the implications and impacts of service innovation on employment structures, economic
patterns and on value creation.
Primarily, ESIC will provide customised advice to six selected model demonstrator regions (the Canary
Islands, Emilia-Romagna, Limburg, Luxembourg, Northern Ireland and Upper Austria). The initiative
will also help other Europes regions and Member States to make better use of the transformative
power of service innovation in strengthening existing and emerging industries and markets and to
develop better industrial policies and smart specialisation / cluster strategies. The goal of creating a
favourable eco-system for service innovation will boost supportive infrastructures and business
conditions that, in turn, will facilitate the take-up of innovative services throughout the economy.

This work is a part of a service contract for the Enterprise and Industry Directorate-General of the European
Commission.

The views expressed in this report, as well as the information included in it,
do not necessarily reflect the opinion or position of the European Commission and in no way commit the institution.

European Service Innovation Scoreboard (ESIS) - Hovedstaden (DK01)

The European Service Innovation Scoreboard (ESIS) presented by the European Service Innovation
Centre consists of 3 scorecards each serving a different objective. The first set of indicators measures
the importance of service innovation in a region. This set is directly linked to the conceptual model
measuring the transformative capacity of services innovation. The indicators are presented in a way
similar to the Innovation Union Scoreboard with indicators grouped into 5 dimensions measuring
framework conditions, service innovation and its outcomes. The interpretation here is that higher
scores indicate better performance. The second set consists of structural indicators that can be used
as a tool in regional policy making. This set takes a broader approach and focuses on more general
dimensions relevant for measuring entrepreneurial, high-tech and business activities in a region. The
second set can also be directly linked to the ESIC self-assessment tool, thus allowing for a comparison
of qualitative and quantitative results. As these more general dimensions also include service
innovation activities, there is a small overlap between the first and second set of indicators, but this
enables exploiting individual, but complete sets of indicators with respect to the specific focus of the
user. The third set of indicators provides a summary of the economic performance of a region
capturing the overall results of policies, innovation and business activities in a region.
ESIS includes so-called radar or spider diagram graphs showing the performance across the different
dimensions compared to the average performance of the EU and data tables showing the absolute and
relative performance for each of the indicators for the region, its country and the EU. Relative
performance is measured on a scale from 0 to 1 taking into account the performance of the best (1)
and worst (0) performing region. Colours are used in the data tables to indicate performance relative
to the EU average: green shows a performance at least 10% above that of the EU; orange shows a
performance at least 10% below that of the EU; and yellow shows a performance close to that of the
EU.
ESIS scorecard for Services innovation and transformative power
ESIS: Service innovation / Transformative power
Hovedstaden (DK01)
Wider fram ework
conditions
100
80
60
40

Outcomes

20

Service innovation input

Service innovation out put

European Service
Innovation Centre

EU27

Service innovation throughput

Hovedstad en (DK 01)

Data table for Services innovation & transformative power

ESIS: Service innovation / Transformative power

Hovedstaden (DK01) CTR EU27 Max

DK01
DK EU27

Wider framework conditions

100.0 100.0
Institutions
94.0 94.0
Macroeconomic stability
88.0 81.0
Infrastructure
98.0 89.6
Higher education/ Training and Lifelong Learning
89.0 81.8
Labour market efficiency
64.0 50.6
Market size
82.0 57.8
Business sophistication
41.8 36.4
It is important to try new and different things in life
61.5 58.9
It is important to think new ideas and being creativ e
Service innovation - input
7.90 7.39
Innov ation ex penditures (% turnov er) - KIBS
2.43 2.12
Innov ation ex penditures (% turnov er) - Netw orking, connecting and brokerage
6.06 6.15
Innov ation ex penditures (% turnov er) - Utilities and infrastructure serv ices
17.9 17.0
Share of innov ators cooperating w ith others
43.1 32.3
Employ ees w ith ISCED 5-6 (% all employ ees)
Business ex penditure on R&D (BERD) (% GERD)
71.7 67.6
Researchers (% activ e population) - Business enterprise sector
1.95 0.98
Total R&D personnel (% activ e population) - Business enterprise sector
3.02 1.64
Service innovation - throughput
Share of companies that introduced a serv ice innov ation
9.5
9.8
Product / Process innov ators (%) - KIBS
40.8 40.3
Product / Process innov ators (%) - Netw orking, connecting and brokerage serv ices 44.2 42.5
Product / Process innov ators (%) - Utilities and infrastructure serv ices
44.0 39.9
Marketing innov ators (%) - KIBS
27.2 26.7
Marketing innov ators (%) - Netw orking, connecting and brokerage serv ices
32.1 29.5
Marketing innov ators (%) - Utilities and infrastructure serv ices
25.8 27.8
Organisational innov ators (%) - KIBS
39.6 39.4
Organisational innov ators (%) - Netw orking, connecting and brokerage serv ices
34.4 34.3
Organisational innov ators (%) - Utilities and infrastructure serv ices
42.5 41.8
Service innovation - output
Employ ment in serv ice innov ation intensiv e industries (% total employ ment)
n/a 5.76
Share of turnov er of new ly introduced innov ations new to the market
7.38 7.24
Share of turnov er of new ly introduced innov ations new to the firm
8.56 7.71
Outcomes
5.8
3.3
Change in employ ment share - KIBS (%-point)
Change in employ ment share - Netw orking, connecting and brokerage serv ices (%- -19.2 -13.4
0.5
0.7
Change in employ ment share - Utilities and infrastructure serv ices (%-point)
Change in employ ment share in know ledge-intensiv e serv ices (%-point)
n/a
5.6
Change in employ ment share in serv ice innov ation intensiv e industries (%-point)
n/a -0.8
Labour productiv ity grow th (%)
3.5
2.8

43.5
58.2
74.6
70.1
55.0
50.3
43.2
41.7
53.6

100.0
100.0
100.0
100.0
100.0
100.0
100.0
70.7
79.2

4.43 12.24
1.46 7.44
0.56 6.23
9.9 24.5
30.4 67.8
61.7 100.0
0.34 1.95
0.64 3.02
8.1 29.5
52.5 101.7
26.2 97.3
40.8 77.7
32.7 92.1
19.2 71.2
31.8 68.8
45.1 109.1
25.7 101.3
40.3 95.7
4.85 22.63
4.67 14.86
8.71 14.33
0.5
0.2
0.5
4.5
0.6
2.2

11.8
19.7
7.4
20.5
5.9
18.7

Min

Year Index Index Index

DK01
DK EU27
82.2 73.6 54.3
3.0 2010 100.0 100.0 41.8
13.0 2010 93.1 93.1 52.0
3.0 2010 87.6 80.4 73.9
24.0 2010 97.4 86.3 60.6
2.0 2010 88.8 81.4 54.1
1.0 2010 63.6 50.1 49.8
6.0 2010 80.9 55.1 39.5
7.3 2010 54.5 45.9 54.2
11.1 2010 74.0 70.3 62.4
73.6 57.3 27.9
0.53 2010 62.9 58.6 33.3
0.04 2010 32.2 28.0 19.2
0.17 2010 97.2 98.8
6.4
3.3 2010 68.8 64.7 31.4
11.5 2011 56.1 36.9 33.7
0.5 2011 71.5 67.4 61.5
0.01 2010 100.0 50.0 17.0
0.02 2011 100.0 54.0 20.7
30.5 29.4 27.9
2.8 2010 25.4 26.2 19.9
15.4 2010 29.4 28.8 43.0
6.9 2010 41.3 39.4 21.4
19.4 2010 42.1 35.2 36.7
9.9 2010 21.0 20.5 27.7
6.1 2010 40.0 36.0 20.1
12.7 2010 23.3 26.9 34.1
17.0 2010 24.6 24.4 30.6
7.7 2010 28.5 28.4 19.3
20.5 2010 29.2 28.3 26.2
50.1 38.5 33.5
0.73 2010
23.0 18.8
1.07 2010 45.7 44.8 26.2
1.68 2010 54.4 47.7 55.5
49.4 54.6 57.4
-18.3 2008-10 80.1 71.9 62.5
-31.1 2008-10 23.4 34.8 61.6
-7.6 2008-10 54.0 55.4 53.6
-17.0 2000-10
60.2 57.3
-14.7 2000-10
67.5 74.2
-6.8 2000-10 40.2 37.4 35.2

Colour coding: green: above 110% of EU average; yellow: between 90% and 110% of EU average; orange: below
90% of EU average

ESIS scorecard for Systemic functions & structural indicators

ESIS: Systemic function / Structural indicators
Hovedstaden (DK01)
Entrepreneurial
activities
100
80
60
Knowledge
developm ent and
transfer

40

Collaboration and
networking

20
0

Financing
innovation and
European Service growth

Innovation Centre

Innovation and
bus iness model
genera tion

EU27

Hovedstad en (DK 01)

Data table for Systemic functions & structural indicators

Systemic function/Structural indicators

Hovedstaden (DK01)
DK01

Entrepreneurial activities
Share of self-employ ed people
Share of people w ho think it is important to try new and different things
Share of people w ho think it is important to being creativ e
Labour productiv ity grow th
Knowledge development and transfer
Share of employ ees w ith a higher education degree
Share of researchers among employ ees (business sector)
EPO high-tech patent applications
Innovation and business model generation
Companies w ith serv ice innov ations
Employ ment share in medium-high-tech and high-tech manufacturing
Employ ment share in know ledge-intensiv e serv ices
Employ ment share in serv ice innov ation intensiv e industries
Financing innovation and growth
Gross Fix ed Capital Formation
Total ex penditure on R&D
Business ex penditure on R&D
Share of innov ating firms w ho receiv ed public financial support
Collaboration and networking
Share of innov ators collaborating w ith others
Specialisation in serv ice-oriented clusters
Employ ment share in 2 and 3 star clusters

CTR EU27 Max

DK EU27

8.9
0.4
0.6
3.49

8.9
n/a
n/a
2.77

15.1 45.0
0.4
0.7
0.5
0.8
2.20 18.73

43.1
1.95
24.6

32.3
0.98
20.0

30.4 67.8
0.34 1.95
17.7 170.0

9.5
5.0
56.1
n/a

9.8
5.7
47.4
5.76

8.1 29.5
6.4 22.3
35.3 66.2
4.85 22.63

17.1
4.17
71.7
n/a

16.9
2.52
67.6
n/a

20.7 48.2
1.68 6.24
61.7 100.0
10.0 16.3

17.9
1.7
22.0

17.0
1.0
12.4

9.9
1.0
31.4

24.5
2.2
78.5

Min

Year Index Index Index

DK EU27
DK01
44.4 23.0 44.0
5.5 2011
8.8
8.6 24.3
0.1 2010 54.5
54.2
62.4
0.1 2010 74.0
-6.77 2000-10 40.2 37.4 35.2
56.6 32.6 20.1
11.5 2011 56.1 36.9 33.7
0.01 2010 100.0 50.0 17.0
1.7 2008 13.6 10.9
9.5
42.3 34.7 27.4
2.8 2010 25.4 26.2 19.9
0.7 2011 19.7 23.2 26.3
10.5 2011 81.9 66.3 44.6
0.73 2010
23.0 18.8
51.4 40.9 43.0
11.1 2010 16.4 15.7 26.1
0.08 2010 66.4 39.6 26.0
0.5 2011 71.5 67.4 61.5
58.4
1.0 2010
56.8 40.3 36.5
3.3 2010 68.8 64.7 31.4
0.3 2010 73.5 40.5 38.1
0.0 2011 28.1 15.8 40.0

Colour coding: green: above 110% of EU average; yellow: between 90% and 110% of EU average; orange: below
90% of EU average

ESIS scorecard for General socio-economic situation

ESIS: General socio-economic situation
Hovedstaden (DK01)
GDP per capita
100
80
60
40

Quality of
Government

Dis posable income

20
0

Long-term
une mployme nt (%
total em ployment)

Urbanizat ion (% )

European Service
Innovation Centre

EU27

Hovedstad en (DK 01)

Data table for General socio-economic situation

General socio-economic situation
GDP per capita
Disposable income
Long-term unemploy ment (% total employ ment)
Urbanization (%)
Quality of Gov ernment

Hovedstaden (DK01) CTR EU27 Max Min

DK01
DK EU27
52300 42600 24500 81100 2900
12821 12293 14499 25788 4050
1.8
1.8
4.1 19.8
0.1
82.9 36.1 51.0 100.0
5.7
91.7 94.7 64.0 100.0
7.0

Year Index Index Index

DK01
DK EU27
2010 63.2 50.8 27.6
2009 40.3 37.9 48.1
2011 91.5 91.2 79.5
2011 81.8 32.2 48.1
2010 91.1 94.3 61.3

Colour coding: green: above 110% of EU average; yellow: between 90% and 110% of EU average; orange: below
90% of EU average

The work of the European Service Innovation Centre is part of a service contract for the Enterprise and Industry
Directorate-General of the European Commission, financed under the Competitiveness and Innovation Framework
Programme. The information and views expressed are those of the authors and do not necessarily reflect the
official opinion of the Commission. The Commission does not guarantee the accuracy of the data. Neither the
Commission nor any person acting on the Commissions behalf may be held responsible for the use which may be
made of the information contained therein.
Please find further information at http://ec.europa.eu/enterprise/initiatives/esic/