STUDY SUBJECT PROGRAMME

Subject code

Subject group

Credits

Subject
certified
2011 04 03

EVP5006
D
6 ECTS
Title
TARPASMENINS IR TARPKULTRINS KOMUNIKACIJOS

Certification
valid until
2013 04 03

Reg. No.

Title in English
INTERPERSONAL AND CROSS-CULTURAL COMMUNICATION
Subject annotation
The course is aimed at analysis and development of theoretical and practical skills of communication. After
completion of this course students will be able: develop communication skills in work place, analyze
communication functions in organization and solve conflicts in the way of fruitful collaboration, describe factors
affecting the use of the grapevine, analyze barriers to effective communication and rules for improving crosscultural communication in the global economy environment.
Necessary background knowledge for the study of the subject
Organizational behaviour or Leadership and motivation.
Study results of the subject
After finishing this course a student has skills to:
define communication and list its functions;
define main concepts of interpersonal and cross-cultural communication;
describe the relationship between cultures;
describe common barriers to effective communication;
list rules for improving cross-cultural communication;
identify the behaviours related to effective listening;
define concepts of communication in intercultural work groups and teams;
define interpersonal and cross-cultural communication development process.
Subject contents
Background to interpersonal and cross-cultural communication. Functions of communication. The communication
process. Popular ways to communicate. Communication networks. Barriers to effective communication. Trust and
communication. The frameworks for assessing cultures. Contact. Values and cross-cultural communication. Cultural
shock. Emotions and national culture. Emotional intelligence and culture. The importance of language in
communication. Conflict and negotiation. Bargaining strategies: distributive bargaining and interactive bargaining.
Improving negotiation skills in cross-cultural context.
Study hours
Lectures 45 hours; Seminars 22,5 hours; Consultations 28 hours; Homework 30 hours; Selfstudy 34,5
hours.
Evaluation of study results
Mid-term examination 25%; Seminars 10%; Homework 15%; Final examination 50%
Literature

1.
2.
3.
4.
5.

Pruskus V. Multikultrin komunikacija ir vadyba. Vilnius, VTVK, 2004.

Goleman, D. Emocinis intelektas. Presvika, 2006.
Almonaitiene, J. et al. Bendravimo psichologija. Kaunas, Technologija, 2001.
Rau, J. Kultr dialogas dialogo kultra. 2005.
Rouse, M. J., Rouse, S. Business Communications. A Cultural and Strategic Approach. Thomson Learning,
2002.
6. Kasiulis, J., Barvydien, V. Vadovavimo psichologija. Kaunas, Technologija, 2004.
Program prepared by
doc. dr. Nijol Petkeviit, Faculty of Economics and Management, Department of Management.

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