Richard D. Sylvain, Jr.

(Rick)
Hampton, NH Cell 603-540-7825 rick.sylvain52@gmail.com
www.linkedin.com/in/sylvainrick

Profile:
High-energy, results driven Manufacturing & Quality professional with a diverse background in leadership,
operations, supply-chain and change management. Responsible, passionate, persistent, analytical go to guy
produces results through an organized, structured team process that focuses on self-direction, communication,
clear matrices and time sensitivity. Will bring strong values and loyalty to an Operations or Quality role in a
company that values integrity, its human assets and is team focused. Has acquired practical experience in SixSigma, Lean Manufacturing, Process Control and Total Quality Management.

Career:
Sanmina Corp
Dir. of Quality, Owego, NY
2010-2014
Delivered the improvements needed to return the facility back to full compliance for ISO9001 &
ISO14001 including best practices needed in a Job Shop environment.
Implemented more frequent and new version of internal audits. Corporate indentified this version as a
company best practice.
To meet objectives, constantly drove improvement activities Teams, Tools (DMAIC) and Process
Controls. Scrap reduction was a major cost driver in this business.
Relationship management was critical in increasing our customer base. Due to numerous site audits by
customers, our ability to demonstrate our systems was critical in order to capture new business. This
was an integral part of my responsibility.
Due to the increase of customers with a variety of requirements and Mil spec/IPC requirements,
worked jointly with the Product Eng Mgr to develop an improved deliverable communication tool.
Dynamic Details Inc. (Quick turn PCB Shop)
Dir of Quality, Anaheim, CA
2009-2009 (1Year: Relocated to NY)
Due to a previous gap in Quality leadership for several months focused on assessments that lead me to
finding numerous areas of concern. This resulted in successfully implementing the procedure
corrections and systems improvements needed to be in compliance with the existing AS9100 QMS. A
later audit in 2009 by the registrar was successful.
Jointly with the Process Eng Mgr aggressively drove the continuation improvement program that
expected reduced cost and improved on time delivery.
Establish an owner to handle Customer complaints and returns to improve customer satisfaction in an
environment that was fast paced.
AMPHENOL (Purchased existing Teradyne TCS sites)
Operations Manager, Nashua, NH
2005-2008
Provided leadership for the Nashua, NH Printed Circuit Operations and Nogales, Mexico Flex Assembly
Operations. Areas of responsibilities included PCB Planning, Supply Chain Management, and
Kitting/Stockrooms.
Leadership and accountability for the transition of all equipment and processes for another Amphenol
Business [ACT...Flex Circuit & Assembly] location into the existing Nashua PCB location. The project
met the deadlines and cost estimates including the satisfactory return of two leased facilities to the
owners without any issues.
Executive member of the implementation team for achieving certification of the AS9100 Quality System
and migrating from Oracle to the Cimnet (Paradigm) enterprise system. These critical business
objectives were achieved on schedule.

Richard D. Sylvain, Jr. (Rick) Page 2

TERADYNE, INC. (TCS Division)
1987 to 2005
Summary: Progressive advancement from Materials Mgr to Operations and Supply Chain Management
Roles. Located at several sites (Assembly) Nashua, NH, (Printed Circuit Boards) in San Diego, CA
and Nashua, NH facilities.

Deployed the migration and training of a commodity/technical team for purchasing Printed Circuit
Boards from to our assembly site in Shanghai, China. Achieved the primary objectives of having the
site capable of purchasing boards from qualified suppliers. Jointly with Engineering developed a
Product Technology Roadmap for Printed Circuit Boards as one of the objectives to assist purchasing.
Accountable for the Lean Implementation of the Supply Chain & Planning portions using key tools such
as Kaizens, FIFO, Kanban and Dashboards.
Jointly led and developed a successful Acquisition Plan with a divisional team for the eventual
purchase and transition of a Printed Circuit site in San Diego, CA and a Laminates Composite business
in La Verne, CA.
At the San Diego site provided strong leadership and project management skills to complete a muchfocused commitment to a plant conversion schedule. Changed the culture through constant
communications in the transformation from a family owned business into part of Teradyne's high
technology products and continuous improvement strategies.
Needing improved gains in scrap reduction at the PCB site, used a joint team to implement a work
center approach where the Manager would own but the Manufacturing and Engineering resources.
Results achieved the improved cost reductions and also realized improved coordination on equipment
installation and production management.

Skills:

Oracle
Microsoft Excel, PowerPoint, Word
Minitab: Process Capability, Control Charts

Education:
Master of Business Administration, Southern New Hampshire University: Manchester, NH
Bachelor of Science, Business Administration, Husson University: Bangor, ME

Affiliations:
Board of Directors: Vice President Sabre Springs Business Park
Board of Directors: Northeast Circuits Association
Board of Directors: Nashua Adult Learning Center
American Society for Quality Member

2001-2003
1998-2000
2006-2007