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Frequencies Analyzed by SPSS V16

Statistics
Compatability
Designatio
n
N

Valid

Appearanc

Age &

e&

Gender

Years of
Age

Gender Experience Expression

of

Absent

Educatio Intellectual Environmenta mindednes Information

Effect

Level

l Setting

overload

Effective

Appropriate

Effective

Ad &

Directions/Informatio

Open

Promotions

n Required

Discussion

25

25

25

25

25

25

25

25

25

25

25

25

25

25

Mode

1a

Maximum

Missing

a. Multiple modes exist. The smallest value is shown


Designation
Valid
Frequency
Valid

CSR
Manager
Total

Percent

Cumulative Percent

Percent

20

80.0

80.0

80.0

20.0

20.0

100.0

25

100.0

100.0

The survey refers that CSR comprises 80% of the deployment with 20% Managerial position.

Age
Frequency
Valid

Percent

Valid Percent

Cumulative Percent

18-25

32.0

32.0

32.0

26-30

11

44.0

44.0

76.0

31-40

20.0

20.0

96.0

41-50

4.0

4.0

100.0

Total

25

100.0

100.0

The survey refers that 44% of the employees are aged at 26-30 and then 32% at 18-25. The latter one tends to switch More in job places. Whereas 20% are more stable at their current job.

Gender
Frequency
Valid

Male

Valid Percent

Cumulative Percent

16

64.0

64.0

64.0

36.0

36.0

100.0

25

100.0

100.0

Female
Total

Percent

The survey refers that total population of the samples is comprise of 64% male and 36% female employees.

Years of Experience
Frequency
Valid

Percent

Valid Percent

Cumulative Percent

1-5

36.0

36.0

36.0

6-10

36.0

36.0

72.0

11-20

28.0

28.0

100.0

Total

25

100.0

100.0

The survey refers that employees having both 1-5 and 6-10 year of experience are 36%, whereas 11-20 years are 28%.

Appearance & Expression


Frequency
Valid

yes

25

Percent
100.0

Valid Percent

Cumulative Percent

100.0

100% respondents believe that, appearance & expressions are influential in communication.

100.0

Age & Gender Effect


Frequency
Valid

Percent

Valid Percent

Cumulative Percent

yes

22

88.0

88.0

88.0

no

12.0

12.0

100.0

25

100.0

100.0

Total

88% respondents believe that, age & gender effect the way of communication greatly whereas 3% reports: No.

Education
Frequency
Valid

Percent

Valid Percent

Cumulative Percent

13

52.0

52.0

52.0

36.0

36.0

88.0

12.0

12.0

100.0

25

100.0

100.0

Total

52% respondents believe that, education effects communication greatly whereas 9% reports No and 3% Partly.

Intellectual Level
Frequency
Valid

Percent

Valid Percent

Cumulative Percent

16

64.0

64.0

64.0

12.0

12.0

76.0

24.0

24.0

100.0

25

100.0

100.0

Total

64% respondents believe that, intellectual level of the receiver effects communication greatly whereas 3% reports No and 6% Partly.

Compatibility of Environmental Setting


Frequency
Valid

Percent

25

Valid Percent

100.0

Cumulative Percent

100.0

100.0

100% respondents believe that, compatibility of environmental setting effects communication greatly.

Absent mindedness
Frequency
Valid

Percent

25

Valid Percent

100.0

100.0

Cumulative Percent
100.0

100% respondents believe that, absent mindedness effects communication greatly.

Information overload
Frequency
Valid

25

Percent
100.0

Valid Percent
100.0

100% respondents believe that, information overload effects communication negatively.

Cumulative Percent
100.0

Effective Ad & Promotions


Frequency
Valid

Percent

Valid Percent

Cumulative Percent

16

64.0

64.0

64.0

36.0

36.0

100.0

25

100.0

100.0

Total

64% respondents believe that, the companys advertisement & other promotional activities are effective whereas 9% reports No. None answered Partly or Dont Know.

Appropriate Directions/Information Required


Frequency
Valid

Percent

Valid Percent

Cumulative Percent

16

64.0

64.0

64.0

24.0

24.0

88.0

12.0

12.0

100.0

25

100.0

100.0

Total

64% respondents believe that, the companys advertisement & other promotional activities are effective whereas 24% reports No and 3% reports Partly. None answered Dont Know.

Effective Open Discussion


Frequency
Valid

Percent

Valid Percent

Cumulative Percent

16

64.0

64.0

64.0

24.0

24.0

88.0

12.0

12.0

100.0

25

100.0

100.0

Total

64% respondents believe that, open discussion meetings held by supervisors with employees are effective whereas 6% reports No and 3% reports Partly. None answered Dont Know. It refers that 6% have difficulty of adjustment to
the organization or have communication gap. On the other hand, 3% responded Partly have twisted understanding of the phenomena or communication gap. The majority believes that its working well. They have the chance to discuss

problems with the supervisors.

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