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1. Introduction
In recent years, the search for ways to stop the production of economic, environmental and social crises has extended to business education.
Reformers and institutions that address environmental and social issues have increasingly looked to business schools for positive contributions. Progressive business
scholars have argued for the integration of sustainability (e.g. Stubbs & Cocklin, 2008;
Willard, 2004) and corporate social responsibility (e.g. Carroll, 2000; Schwartz &
Carroll, 2003) content in business school curricula. Influential organizations like the
Aspen Institute and even the United Nations have developed programs to promote
more responsible and sustainable leadership development in business education.1
See The Aspen Institutes Business & Society Program and the Principles of Responsible
Management Education initiative of the United Nations Social Compact program.
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Critics, on the other hand, have blamed business schools for the corporate scandals of the early 2000s and the 2008 financial crisis. Several business scholars
(e.g. Adler, 2002; Gioia, 2002; Khurana et al., 2004; Swanson, 2005) have blamed
corporate scandals like Enron, Arthur Andersen, WorldCom and Tyco on the
absence of ethics from business school curricula. Influential journals like Harvard
Business Review (Podolny, 2009) and Forbes (Serchuk, 2009) and quality newspapers like The Financial Times (Bradshaw, 2009), The New York Times (Holland,
2009), The Guardian (James, 2009) and The Independent (Green, 2009) gave a
stage to critics who argued that business schools are responsible for the financial
crisis for the exact same reason.
In response to these concerns and criticisms, many business schools have integrated
business ethics, sustainability and corporate social responsibility content into their
curricula. While Forbes had previously criticized business schools for their complicity
in the financial crisis, it called it encouraging to see that many schools, in response
to the financial crisis, are updating their curricula to better prepare students for the
ethical questions they may be forced to answer in the decades to come (OConnor,
2013). More importantly, a study by the Aspen Institute (2011) found that the percentage of leading business schools with ethics and corporate social responsibility
content in their curricula had increased from 34% in 2001 to 79% in 2011.
This chapter addresses the efficacy of the reforms that business schools have
undertaken so far focusing especially on their capacity to change the broader
economic, environmental and social effects of organizational decisions in positive ways. It argues that these reforms are indeed necessary, but that the ways in
which ethics, sustainability and corporate social responsibility content has been
integrated into business school curricula so far is not sufficient. Therefore, it also
proposes more radical ways of integrating a combination of ethical reflection and
critical thinking into business education that seem to be more promising.
The following section discusses why reformers and critics are right to target business schools in their search for ways to stop our production of economic, environmental and social crises. This is followed by a distinction of four different levels of
integrating ethics, sustainability and corporate social responsibility content into
business school curricula in section three. Section four explains why each of these
levels is necessary to change the broader economic, environmental and social
(side-)effects of organizational decisions in positive ways. After that, section five
will continue to argue that these four levels of integration nevertheless still fail
to address the actual driver behind the production of economic, environmental
and social crises. Section six discusses why, as a result of this failure, the first four
levels of integration are not sufficient to change the outcomes of organizational
decision-making. Section seven proposes two further and much more radical
levels of integrating ethical reflection on the broader economic, environmental
and social effects of organizational decisions into business education.
As a quick measure for approximation, there are fourteen chapters dedicated to the
various forms of government failure compared to one chapter about business schools
in Howard Davies (2010) The Financial Crisis: Who is to Blame?
The term entrepreneurship of the self is derived from Michel Foucaults discussion of the
reformulation and generalization of the notion of homo conomicus as an entrepreneur
of himself in American neoliberalism (see Foucault, 2008, p. 226).
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ness ethics, for example, would teach students to reflect on the effects of organizational decisions on stakeholders from an ethical point of view.
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See discussions by Mintzberg (2004, p. 27ff), Ghoshal (2005, p. 77) and especially
Khurana (2007, p. 268ff), among others, about the way in which business schools were
transformed into science-based and analysis-centred institutions for training in the
functions of business (as Mintzberg, 2004, p. 5 puts it) and turned away from the project of developing management into a profession (as Khurana 2007 puts it).
account only to the extent that it is relevant for the performance of the individual
firm itself. That is, the effects of organizational decisions on the broader economy,
the environment and society are not considered as relevant in- and of themselves.
Business students who follow a traditional curriculum without any sustainability
or corporate social responsibility course content may even be(come) oblivious
to the fact that such effects exist. If the negative economic, environmental and social effects that are currently produced by businesses are to be changed through
the way organizational decisions are made, then business graduates who are going to make these decisions must be aware of them first. Therefore, it is necessary
to integrate stand-alone course content on sustainability and corporate social
responsibility themes into business school curricula.
By the same token, (Level 2) courses that integrate ethics, sustainability and
corporate social responsibility content are necessary, because students have to
learn to reflect on the broader economic, environmental and social effects of
organizational decisions from an ethical point of view. Teaching students to reflect
on decisions from an ethical point of view and teaching them about the broader
economic, environmental and social effects of organizational decisions is a first
step. But if these topics remain disconnected, students will learn only to identify
the broader economic, environmental and social effects of organizational decisions in purely descriptive ways and remain unable to evaluate, argue and judge
whether these effects are good or bad from an ethical point of view. If business
graduates are to change the broader economic, environmental and social effects
of organizational decisions in a positive way, then they would have to be able to
evaluate- and argue about the normative reasons for doing so first. Therefore,
it is necessary to add courses to business school curricula that integrate ethics,
sustainability and corporate social responsibility themes in a way that students
learn to reflect on- and evaluate the broader economic, environmental and social
effects of organizational decisions from an ethical point of view.
The third level of integration, then, is also necessary, because ethical reflection
needs to be incorporated into every type of organizational decision-making.
Traditional courses like strategy, finance and marketing teach students how to
analyze- and solve problems and make decisions that are typical to the business
functions they address. If ethical reflection on the broader effects of business is
merely taught in stand-alone courses on ethics, it will remain detached from the
standard approaches to problem-solving and decision-making that are taught
for each business function. Business ethics, sustainability and corporate social
responsibility courses would appear to be just another set of separate courses,
each with their own approach to their own domain of problems. Such an isolated
position would make ethical reflection appear as a rather abstract exercise that
is detached from, and therefore irrelevant to, the problem-solving and decisionmaking methods that are taught in other function-dedicated courses. If ethical
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the production of negative external effects. This approach overlooks and distracts
from the actual driver behind the production of these negative effects.
There are two different ways to respond to crises: a problem-oriented approach,
which analyzes and seeks an understanding of the causes of a crisis first, and a
solution-oriented approach, which prioritizes the search for- and implementation
of possible solutions over gaining a complete understanding of the causes of a
crisis first.
The first four levels of integrating ethical reflection into business education are
solution-oriented responses. After the corporate scandals of the early 2000s and
the 2008 financial crisis, critics were quick to blame these negative effects on the
absence of business ethics from business school curricula. Business schools quickly responded by integrating business ethics and corporate social responsibility
content into their curricula. These rapid responses by critics and business schools
were focused on integrating business ethics as a solution that was readily at hand,
without any further or more thorough analysis of the underlying problem.
This solution-oriented approach definitely has one major strength relative to the
problem-oriented approach. It does not wait for an exact and complete understanding of how a crisis could have occured before coming up and implementing
responses to it. As such, it does not lose any valuable time when it is necessary
to mitigate immediate threats. Imagine that governments, in 2008, had commissioned a thorough investigation into the causes of the financial crisis before issuing bailouts to financial institutions that were at the brink of bankruptcy and too
big to fail. The economic system would probably have ground to a halt.
But the solution-oriented approach also has a major weakness. In skipping over a
more thorough analysis of the underlying problem, it tends to treat the absence
of the solutions that it generates as the problem. Consequentially, the solutionoriented approach is at risk of responding to crises situations in a way that does
not address the underlying problem at all.
As responses to the economic, environmental and social crises, the first four levels of integrating ethical reflection suffer from this weakness. Critics and business
schools alike did not so much engage in a thorough analysis of the ways in which
business education has contributed to the occurrence of corporate scandals and
the financial crisis. Instead, they proposed business ethics and corporate social
responsibility as a solution first and then backwards-rationalized that the absence
of business ethics was the problem second. But blaming these corporate scandals
and the financial crisis on the absence of business ethics in business education
does not explain why these (and other) negative effects occur when ethical reflection is absent from business education to begin with.
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mizing shareholder value is the most cited objective when business students from
the worlds highest ranked MBA programmes were asked what they thought was
the responsibility of business.
The principle of shareholder value maximization drives the production of negative
economic, environmental and social (side-)effects by imposing the maximization
of the firms individual financial performance as the overriding objective on every
organizational decision.
Every organizational decision has a range of possible effects that can be categorized and qualified along various dimensions. One of these dimensions is the
amount of shareholder value it generates, or to put it more simply the effects of
the decision on the financial performance of the individual firm. Another dimension
would be the broader economic, environmental and social effects of the decision.
In theory, these two dimensions would allow for 25 possible outcomes, between
the two of them, if each is divided into five different categories. Figure 1 depicts
each of these outcomes as 25 squares. The firms individual financial performance
runs from minimized to maximized across the vertical axis and is represented
FINANCIAL
PERFORMANCE
MAXIMIZED
POSITIVE
BREAK-EVEN
NEGATIVE
MINIMIZED
EXTERNAL
EFFECTS
MOST
NEGATIVE
NEGATIVE
NEUTRAL
POSITIVE
MOST
POSITIVE
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POSITIVE
BREAK-EVEN
NEGATIVE
MINIMIZED
EXTERNAL
EFFECTS
MOST NEGATIVE
NEGATIVE
NEUTRAL
POSITIVE
MOST
POSITIVE
Figure 2: The valuation of all the possible effects of organizational decisions under
the principle of shareholder value maximization
Moreover, which of the five legitimate outcomes a decision-maker will actually
strive to achieve is determined by the expected pay-off of the decision alternatives in terms of financial performance alone. If the decision alternative that is
expected to maximize financial performance is also expected to result in positive- or even maximally positive external effects, the decision-maker will have to
select this alternative. But if the decision alternative that is expected to maximize
financial performance is also expected to result in negative- or even maximally
negative external effects, then the decision-maker will also have to select this
alternative. Strictly speaking, the broader economic, environmental and social effects of each decision alternative are not even considered; they are relevant only
to the extent that they would have an effect on the firms financial performance
(e.g. when juridical penalties or damaged corporate reputation would have a negative- or when communicating responsible corporate behavior would have a positive expected effect on the bottom line). In other words, the broader economic,
environmental and social effects are irrelevant in- and of themselves.
Because of its indifference to the external effects of organizational decisions,
the principle of shareholder value maximization does not only drive decisionmaking in a way that maximizes the firms financial performance. It also drives
Problem
Analysis
Option
Generation
Option
Evaluation
Option
Selection
Implementation
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stage (as figure 3 depicts). Now, if these preceding stages were neutral, it would not
be a problem that ethical reflection only enters in the decision stage. But they are
not. The earlier stages of problem identification, problem analysis, option generation
and option evaluation are all guided and shaped by the theories, tools and the dominant approach to business that are taught in the core courses of traditional curricula. Given the dominance of the principle of shareholder value maximization in business education (see section 5), this means that these stages tend to be governed
and shaped by the overriding objective of financial performance maximization.
Because the principle of shareholder value maximization guides and shapes the earlier stages in the process of problem solving, ethical reflection will only be brought
to bear on preselected options. Some alternatives that would have more positive
external effects could be precluded during the problem analysis and option generation phase. More importantly, problems that are not directly related to the firms
individual financial performance, but could be significant in terms of their broader
economic, environmental and social effects, will likely not be raised during the problem identification phase to begin with. For under the principle of shareholder value
maximization, they do not qualify as a relevant business problem at all.
The second problem is that ethical reflection is overruled by the logic of shareholder value maximization whenever its outcomes conflict with the overriding objective
of financial performance maximization. The first four levels of integration leave
the principle of shareholder value maximization with a trump-card that overrules
any normative judgment that conflicts with the objective of financial performance
maximization. This is best explained through a quick review of a classic debate
in the literature and most courses on corporate social responsibility: shareholder
value maximization vs. stakeholder value, or (as it has also been dubbed after the
principal proponents of both positions) Friedman vs. Freeman.
The two positions in this debate are relatively simple. Friedman (notoriously) represents the position that the [only] social responsibility of business is to maximize
its profits (Friedman, 1962, p. 133, 1970, p. 122). In other words, financial performance maximization should figure as the one and only corporate objective that
overrides all other considerations in making organizational decisions (see Jensen,
2001 for this more recent rendering of the same position). Freemans side, on the
other hand, can be said to represent the position that businesses has a broader
responsibility to all the groups and individuals who can affect- or be affected by
the firms actions,5 i.e. the stakeholders of the firm (Freeman et al., 2010, p. 9;
Freeman, 1984, p. 25). In other words, shareholders do not have a privileged posi5
Note that this position is committed fully to the normative use of stakeholder theory,
instead of its mere descriptive or instrumental uses (see Donaldson & Preston, 1995 for
a discussion of these distinctions).
tion; ethical reflection on the broader effects of organizational decisions on all the
stakeholders are decisive.
Now if this debate is approached from an ethical point of view, normative judgments about the broader effects of organizational decisions on all stakeholders
will have a reasonable chance to overrule the narrow objective of financial performance maximization. There are only two moral arguments to defend Friedmans
position, which have become increasingly unconvincing. The first is that overall
utility for all stakeholders in society is maximized when firms maximize their individual financial performance (e.g. Jensen, 2001, pp. 1112). But this claim, as many
proponents readily admit, brackets the problem of externalities (also see Jensen,
2001, p. 11) and relies on assumptions about trickle-down economics that have
recently been refuted (see Piketty, 2014). The second argument is that managers
and employees have a fiduciary duty to act in the interests of shareholders, since
they are their employers and the owners of the firm (see Friedman, 1970, p. 122).
But this duty is difficult to defend as being absolute, since the rights of other
stakeholders can easily be argue to give rise to fiduciary duties that need to be
taken into account as well (see e.g. Boatright, 1994). Approaching the debate from
an ethical point of view, more than a few proponents of stakeholder theory have
therefore congratulated themselves on triumphing over Friedmans position based
on the superiority of their moral arguments.
The problem, however, is that proponents of the shareholder value maximization
principle ultimately settle the debate with a positive argument about the necessity
of financial performance maximization. This argument which goes back, most notably, to an argument that Milton Friedman has developed elsewhere (see Friedman,
1953, p. 22) is that firms have to maximize their profits, lest they will succumb
to the natural selection pressures of competition. In Jensen (2001), this argument
presents itself as the claim that organizations that do not maximize financial performance over the long term will be handicapped in the competition for survival (pp.
10, 11) and selected out in an environment of competing firms that do (p. 14). Grant
(2008) uses the same argument in one of the most widely used textbooks on business strategy and extends its logic to managerial positions (in a way that shows
just how much influence agency theorist have had since the 1980s). Not only does
Grant argue that inter-firm competition necessitates shareholder value maximization, he also adds that management teams that fail to maximize the profits of their
companies will be replaced by teams that do on the market for corporate control
(Grant, 2008, p. 36).
This positive argument overrules normative judgments that conflict with financial
performance maximization with an implicit philosophical twist by playing what
can be called the ought-implies-can card against them. As an ethical precondition, ought implies can means that ethical reflections cannot result in normative
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judgments that tell us that something ought to be done, whenever that something
cannot possibly be done under natural conditions.6 The selection argument effectively plays this precondition against all normative judgments that are not aligned
with financial performance maximization. It implies that such judgments cannot
guide organizational decision-making, because organizations that do eventually
would not survive.
The positive claim of the selection argument thus undermines the efficacy of
ethical reflection under the first four levels of integration whenever the normative
judgments at which it arrives do not coincide with financial performance maximization. Courses on business ethics and corporate social responsibility (Level 1) and
the more integrated applications of ethics (Levels 2 to 4), can thus teach students
to reflect on the broader external effects of organizational decisions from an ethical perspective. But core courses from the traditional curriculum will teach them
that acting upon the outcomes of such reflections is impossible whenever this
would conflict with financial performance maximization. The first four levels of
integrating ethical reflection into business education therefore remain ineffective
at stopping the production of negative economic, environmental and social (side-)
effects in organizational decision-making.
This short formulation of ought implies can is commonly traced back to Immanuel
Kants formulation that an action must be possible under natural conditions if the
ought is directed to it (Kant, 1998, p. 540 A548/B576).
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in a theory affect how the application of this theory represents reality. Based
on such an understanding, they should subsequently learn to ask and answer
the following questions when they are applying theories in problem-solving
and decision-making processes: Which objects, phenomena and actors does
this theory include? Which objects, phenomena and actors does this theory
exclude? How are these objects, phenomena and actors conceptualized?
That is: Which characteristics of these objects, phenomena and actors does
the theory include as relevant? And which characteristics of these objects,
phenomena and actors does the theory exclude (as irrelevant)?
2. Identifying how the theory rationalizes reality
Business students must learn (a) that the ways in which theories are developed and validated in an applied social science like business administration are
not simply based on their objective truth, but on their ability to describe and
explain how some aspect of reality works in a way that aids the advancement
of certain often implicit goals. In addition, they should learn (b) that these
(implicit) goals imbue theories with a way of rationalizing reality. That is, they
determine how objects, phenomena and actors should be related to each
other in purpose(-)ful(l) ways. Based on such an understanding, they should
subsequently learn to ask and answer the following questions when they are
applying theories in problem-solving and decision-making processes: What
(implicit) goal(s) does this theory assume? What other ends are excluded
through the (implicit) assumption of this (or these) goal(s)?
3. Identifying the broader economic, environmental and social effects that
(could) result from these ways of representing and rationalizing reality
Business students must learn that the way in which a theory represents and
rationalizes reality guides and shapes the outcome of the problem-solving
and decision-making processes in which it is applied. Based on such an understanding, they should subsequently learn to ask and answer the following
questions as an integral part of problem-solving and decision-making processes: What are the (potential) consequences for the broader economy, the
environment and society when problem-solving and decision-making would
assume that the way in which this theory represents reality is exhaustive?
What are the (potential) consequences for the broader economy, the environment and society when problem-solving and decision-making processes would
strictly follow the way in which this theory rationalizes reality?.
4. Evaluating all the consequences from the application of the theory from
an ethical point of view
Business students must learn that not only the implicit goals of theories are relevant in evaluating alternative options in problem-solving and decision-making
processes, but that the potential economic, environmental and social (side-)
effects of these processes are also relevant from an ethical point of view. Based
on such an understanding, they should subsequently learn to ask and answer
the following questions as an integral part of problem-solving and decisionmaking processes: How do you judge all the available decision alternatives
based on the effects that are included and relevant according to the way in
which the theory represents and rationalizes reality from an ethical point of
view? What decision alternatives, that could be relevant from an ethical point of
view, are overlooked or excluded by the way the theory represents and rationalizes reality? How do you judge all the available decision alternatives, based on
the broader economic, environmental and social effects that are excluded and
irrelevant according to the way in which the theory represents and rationalizes
reality, from an ethical point of view?
5. Integrating these normative judgments in decision-making
Business students must learn that problem-solving and decision-making processes always have an ethical dimension (because these processes prescribe
what ought to be done and because their outcomes can always be questioned
in terms of right and wrong). Based on such an understanding, they should
subsequently learn to ask themselves and answer the following questions as
an integral part of decision-making processes: What is the best decision from
an ethical point of view?
This five-step approach can be taught as a second part of the critical reflections
course that has to be integrated into business education in order to reach Level 5.
But from there on it should be integrated into the standard problem-solving and
decision-making approaches of the traditional core courses as well. One way to
do this is to develop criteria for the assessment of students application of these
steps in business assignments and internships for real organization.
When this five-step approach is integrated into the problem-solving and decisionmaking methods taught by business education, this will at least ensure that winwin alternatives (where financial performance is maximized and external effects
are more positive or less negative than other alternatives) are not overlooked
because of the way traditional theories guide and shape the outcome of problemsolving and decision-making processes. At best, they will also prevent the morally
indefensible externalization of negative economic, environmental and social
effects that would have resulted from a narrow focus on financial performance
maximization otherwise. But that brings us back, of course, to the second reason
why the first four levels of integration are not sufficient.
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8. Conclusion
Reformers and critics are more than right to target business schools in their
search for ways to stop our production of economic, environmental and social
crises. The content of business school curricula exercises tremendous influence
on the way organizational decisions are made. This does not merely make business education a promising site to plug solutions to these crises. Business schools
are also deeply responsible for the past and current functioning of businesses
in the production of economic, environmental and social crises. The principle of
shareholder value maximization, which is (implicitly) adopted as the underlying
assumption about organizational purpose throughout traditional business school
curricula, actively drives organizational problem-solving and decision-making to
externalize negative economic, environmental and social effects whenever this
maximizes the financial performance of an individual firm.
The various steps that business schools have taken to integrate ethics, sustainability and corporate social responsibility content in their curricula, so far, are necessary to address this problem. But more needs to be done if business education is
to change the broader economic, environmental and social effects of organizational decision-making in positive ways. The next step is to develop a critical reflections course that extends ethical reflection and integrates it more radically into
the problem-solving and decision-making methods that are taught by business
schools. Beyond such a critical reflections course, business schools should even
go as far as to prioritize ethical reflection on the broader economic, environmental and social effects of organizational functioning in their thinking, theorizing and
teaching about organizational purpose.
These much more radical ways of integrating ethical reflection into business education are demanding and challenging, to be sure. But they are much needed and
even necessary if business schools are to truly change the broader economic,
environmental and social effects of organizational decision-making in positive
ways.
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