BUS 318

Ashford University
Week 2 Quiz
1. The potential disadvantages of job simplification include all of the following EXCEPT: (Points : 1)
loss of efficiency in the face of lower quality.

reduction in the skills required to perform a job.

higher turnover rates.

higher absenteeism rates.

demand for higher wages to compensate for unappealing jobs.

Question 2. 2. Since content theories suggest that motivation results from individual needs, managers
should ____________. (Points : 1)
apply motivation techniques that apply to most employees.

use the same motivation techniques for every situation.

change their motivational techniques annually to stay abreast of employee needs.

understand individual employee needs and create work environments that respond to them.

test motivation techniques in a few work situations for general use.

Question 3. 3. According to McClelland, it is ____________________. (Points : 1)

not possible to teach people to develop need profiles required for success in different jobs.

possible to teach people to develop need profiles required for success in different jobs.

an employees responsibility to teach their managers of personal need profiles required for success in

different jobs.
an employees responsibility to request that their managers develop need profiles required for success

indifferent jobs.
an employees responsibility to develop need profiles required for success in their respective managers

jobs.

Question 4. 4. Sometimes called horizontal loading, __________ increases job breadth by having the worker
perform more and different tasks, but all at the same level of responsibility and challenge. (Points : 1)
job enrichment.

job reengineering.

job embellishment.

job enlargement.

job simplification.

Question 5. 5. __________ refers to the degree to which a person desires the opportunity for self-direction,
learning, and personal accomplishment at work. (Points : 1)
Work needs

Growth-need strength

Psychological desire

Developmental needs

Work development desires

Question 6. 6. In the context of motivation, level refers to __________. (Points : 1)

the length of time a person sticks with a given action.

the amount of effort a person puts forth.

an individuals choice when presented with a number of possible alternatives.

the different needs that an individual is trying to satisfy.

the consequences of an individuals behavior.

Question 7. 7. A jobs motivating potential score can be raised through all of the following methods EXCEPT:
(Points : 1)
reducing tasks to create smaller jobs.

opening feedback channels to enable workers to know how well they are doing.

establishing client relationships to enable employees to experience feedback directly from customers.

employing vertical loading to create more planning opportunities.

employing vertical loading to create more controlling responsibilities.

Question 8. 8. Which of the following needs did Maslow describe as lower-order needs? (Points : 1)
social, esteem, and self-actualization.

esteem, social, and safety.

physiological, safety, and social.

esteem and physiological.

safety and self-actualization.

Question 9. 9. According to Herzbergs two-factor theory, __________ factors are the sources of job
satisfaction. (Points : 1)
subsistence.

hygiene.

teachable.

motivator.

inducement.

Question 10. 10. Content theories attempt to explain work behaviors based on _______________. (Points : 1)
the relationship between values and attitudes.

the impact of individual ethics on business decisions.

personality-linked relationships.

perceptions on-the-job.

pathways to need satisfaction and the influence of blocked needs.