Guide to Features

IBM 4820 SurePoint Displays

Version 5.0
Last update: Sept 13, 2010



Technical Sales Support

IBM - Retail Store Solutions
P. O. Box 12195, NKYA/307/DD-202
3039 Cornwallis Rd., Research Triangle Park, NC 27709
CLICK HERE to see if you have the latest level: http://www-1.ibm.com/support/docview.wss?&uid=pos1R1003844

Need help NOW?

http://www.ibm.com/solutions/retail/store/support

PICTORIAL GUIDE to FEATURES

4820-Pre-September 2010

 Retail Store Solutions TechLine

CONTENTS
CONTENTS .................................................................................................................................................. 2
The Fine Print ........................................................................................................................................ 2
Overview ....................................................................................................................................................... 3
Dimensions................................................................................................................................................ 4
FEATURES................................................................................................................................................... 5
SPECIAL 4611-020 FEATURE CODES FOR MES ORDERS ................................................................ 12
LINE CORD FRUs ..................................................................................................................................... 13
REVISION HISTORY ................................................................................................................................ 13

The Fine Print

This Document is a derivative work. The source documents are not required to stay in sync with this
guide.
The Feature Codes relate precisely to the Offering Structure and Sales Manual. The Part Number that is
included is the Top Bill part number which is used to build the ordering tables. The Top Bill DOES
NOT SHIP to a customer. This part number causes SMU Parts (Shippable Manufacturing Units) to be
assembled and shipped. The SMU number changes frequently during the life cycle of a product.
FRU Numbers, where listed, are for those features where a one-to-one relationship exists between the
Feature Code and the Field Replaceable Unit number. The source guide for these is the Hardware Service
Manual and the I/O Service Manual, accessed from the PUBLICATION tab on the TechLine Support
page.
http://www-1.ibm.com/support/docview.wss?rs=219&q1=PUB4820&uid=pos1R7000073

If you have questions, concerns, or suggestions, please send them to us as a TechLine inquiry.
http://www2.clearlake.ibm.com/store/support/html/hquestions.html

http://www.ibm.com/solutions/retail/store/support/

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Overview
This version of the Feature Guide is a Clean Sheet version for the models that are supported in 2008
until Debruary 2011. The models that were withdrawn on January 8, 2008 are not included here. The
Feature guide in the Archive Knowledgebase article (Ver 31) FEATURE GUIDE ARCHIVE
The models covered here are:

TOUCH Models
4820-2GB
4820-2WB
4820-5GB
4820-5WB

http://www.ibm.com/solutions/retail/store/support/

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Dimensions
Width
Height
Depth (w/o hinge cover)

12.1 Models
12.6 in (321 mm)
10.6 in (269 mm)
2.1 in (53 mm)

15.0 Models
15.0 in (382 mm)
12.4 in (314 mm)
2.1 in (53 mm)

Reference weight-- for touch + IO models, not including keypad and MSR
12.1" models: 4.8 lbs. (2.18 kg)
15.0" models: 7.5 lbs. (3.41 kg)

For Component dimensional information, please refer to the Knowledgebase:

http://www-1.ibm.com/support/docview.wss&uid=pos1R1003472

http://www.ibm.com/solutions/retail/store/support/

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FEATURES
FEATURE

MFI PN

IMAGE

DESCRIPTION
Withdrawn announced Sept 14,2010,
effective Feb 28, 2011

THIS IS NOT FIELD UPGRADABLE

1900

N/A

3440

14J1051

3441

14J1106

3442

14J1053

2411

41J6838

5635

99J9349

5575

08L2143

5572

07K5155

5570

08L2144

2414

41J6836

5573

14J0930

5574

14J0624

3712

29R0881

3713

29R0880

3714

29R0879

Support Logic for MSR/Keypad/Keylock

(Value to Performance)
FRU 42M5664 Analog Video Cable,
Short, 0.8m NOT COMPATIBLE with
FC 7380 or 7381
FRU 42M5666 Analog Video Cable,
Medium, 1.8m recommended for
SurePOS 700 Model 7x3 with cable arm
FRU 42M5667 Analog Video Cable,
Long, 3.8m
FRU 41J6839 Medium Analog Video
Cable 2.08M (SurePOS 700Model 7x2
with Front Service cable arm)

Withdrawn announced Sept 14,2010,

effective Feb 28, 2011
FRU 42M5668 Analog Video to DVI-I
Adapter cable, 0.3m
FRU 42M5630 Powered USB Display
Cable, Integrated, 0.8m NOT
COMPATIBLE with FC 7380 or 7381
FRU 42M5670 Powered USB Display
Cable, Distributed, Med Length, 1.8m
FRU 42M5632 Powered USB Display
Cable, Distributed, Long Length, 3.8m
Medium Powered USB Cable 2.08M
(SurePOS 700Model 7x2 with Front
Service cable arm)

41J6848
2412

NOT RELEASED for TOUCH displays

http://www.ibm.com/solutions/retail/store/support/

FRU 42M5671 Standard USB Display

Cable, Distributed, 1.8m
FRU 42M5673 Standard USB Display
Cable,
Distributed, 3.8m
FRU 42M5690 USB Power Cable, Short,
0.8m NOT COMPATIBLE with FC 7380
or 7381
Withdrawn announced Sept 14,2010,
effective Feb 28, 2011
FRU 41J6816 USB Power Cable,
Medium, 1.8m recommended for
SurePOS 700 Model 7x3 with cable arm
FRU 41J6817 USB Power Cable, Long,
3.8m
FRU 41J6849 Medium Power Cable
2.08M (SurePOS 700Model 7x2 with
Front Service cable arm)

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FEATURE

MFI PN

3700

14J1090

3701

14J1091

3702

14J1092

2511

41J6842

3703

14J1093

3704

14J1094

3705

14J1095

2512

41J6844

DESCRIPTION
Withdrawn announced Sept 14,2010,
effective Feb 28, 2011
FRU 42M5674 RS-232 Cable, Touch
Only, Short, 0.8m NOT COMPATIBLE
with FC 7380 or 7381
Withdrawn announced Sept 14,2010,
effective Feb 28, 2011
FRU 42M5676 RS-232 Cable, Touch
Only, Medium, 1.8m recommended for
SurePOS 700 Model 7x3 with cable arm
Withdrawn announced Sept 14,2010,
effective Feb 28, 2011
FRU 42M5677 RS-232 Cable, Touch
Only, Long, 3.8m
NOT AVAILABLE AFTER DEC. 2008
Medium RS232 Touch Cable 2.08M
(SurePOS 700Model 7x2 with Front
Service cable arm)
NOT AVAILABLE AFTER DEC. 2008
FRU 42M5678 RS-232 Cable, Touch
and MSR, Short, 0.8m NOT
COMPATIBLE with FC 7380 or 7381
Withdrawn announced Sept 14,2010,
effective Feb 28, 2011
FRU 42M5680 RS-232 Cable, Touch
and MSR, Medium, 1.8m recommended
for SurePOS 700 Model 7x3 with cable
arm
Withdrawn announced Sept 14,2010,
effective Feb 28, 2011
FRU 42M5681 RS-232 Cable, Touch
and MSR, Long, 3.8m
NOT AVAILABLE AFTER DEC 2008
FRU 41J6845 Medium RS232 Touch
/MSR Cable 2.08M (SurePOS
700Model 7x2 with Front Service cable
arm)

14J1096

NOT AVAILABLE AFTER DEC 2008

FRU 42M5682 RS-232 Cable, Touch,
Keypad/MSR, Short, 0.8m NOT
COMPATIBLE with FC 7380 or 7381

3707

14J1097

FRU 42M5684 RS-232 Cable, Touch,

Keypad/MSR, Medium, 1.8m
recommended for SurePOS 700 Model
7x3 with cable arm

3708

14J1098

FRU 42M5685 RS-232 Cable, Touch,

Keypad/MSR, Long, 3.8m

3706

IMAGE

Withdrawn announced Sept 14,2010,

effective Feb 28, 2011
2513

41J6846

http://www.ibm.com/solutions/retail/store/support/

FRU 41J6847 RS-232 Cable, Touch,

Keypad/MSR, Medium, 2.08M (SurePOS
700Model 7x2 with Front Service cable
arm)

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FEATURE

MFI PN

3709

29R0884

3710

29R0883

3711

29R0882

2510

2899

2900 and
2901

41J6857

IMAGE

NOT SUPPORTED for4810-x4x

Withdrawn announced Sept 14,2010,
effective Feb 28, 2011

No Brick (if Powered USB cable ordered or

RS232 Power cable ordered)
LINE CORDS are NOT included with
FRUs. Line Cords are assigned to factory
orders based on country order. Order Line
Cord FRU Separately (see page 11)

40N5640
(1WD
Only)

4212

4223

FRU 41J6858 Medium RS232 Power

Cable 2.08M (SurePOS 700Model 7x2
with Front Service cable arm)

MES for Power Brick and Line Cord.

This should be used if a spare is desired
on systems where your order also
includes a USB or RS232 power cable.

10N0950
10N0950
(if no
powered
USB or
Powered
RS232
cables are
ordered.)

DESCRIPTION
FRU 42M5686 RS-232 Power Cable,
Short, 0.8m WITHDRAWN Dec 31, 2009
FRU 42M5688 RS-232 Power Cable,
Medium, 1.8m recommended for
SurePOS 700 Model 7x3 with cable arm
FRU 42M5689 RS-232 Power Cable,
Long, 3.8m

07K5137
(all
others)

14J1044
VESA-75MM ONLY

http://www.ibm.com/solutions/retail/store/support/

Specify Code for Low Voltage (2900)

and High Voltage (2901) Power identifier

FRU 40N5397 Brick, Universal -

FRU 40N5642 for -1WD,

FRU 40N6293 all others VESA Mount,
Pearl White
IF YOU ORDER via 4611-020, you will
get the PN for th 4820-2xx, 5xx. The
4611 FC will NOT fit on the models
1WD.
FRU 40N5641 -1GD Only
FRU 40N6294 all others VESA Mount,
Iron Gray IF YOU ORDER via 4611-020,
you will get the PN for th 4820-2xx, 5xx.
The 4611 FC will NOT fit on the models
1GD.

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FEATURE

MFI PN

IMAGE

DESCRIPTION

SurePoint Stand for SurePOS 500

MODELS 4846-5x5 ONLY
This includes the covers and mount
screws(4) and 4820 screws(4).
FRU. 47J5726 (stand, Covers, and
Screws)

47J5723
4296

Withdrawn announced Sept 14,2010,

effective Feb 28, 2011

You will also need EITHER the 4846

Retail Tray FC 6004 or the 4846 Foot
FC 7128.

Withdrawn announced Sept 14,2010,

effective Feb 28, 2011

FRU 47P6405 SurePoint Stand for

SurePOS 500 Models 48404297

29R0914

533,543,563,53Z,54Z,56Z ONLY

4299

07K7940

FRU 07K6120 Weighted Distributed

Stand, Iron Gray

http://www.ibm.com/solutions/retail/store/support/

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FEATURE

MFI PN

4300

41J7989

7290

7291

7296

7297

Various.
See 4611
section at
end of this
document

7298

Various.
See 4611
section at
end of this
document

DESCRIPTION

FRU 07K6080 Weighted Distributed

Stand, Pearl White
Withdrawn announced Sept 14,2010,
effective Feb 28, 2011
Integrated Mount, Short, 4694, Wide,
Includes stiffener plate and attachment
kit for 4694 terminals NOT FOR 15
MODELS.
Withdrawn announced Sept 14,2010,
effective Feb 28, 2011

42P8200

42P8201
Various.
See 4611
section at
end of this
document
Various.
See 4611
section at
end of this
document

7295

IMAGE

Integrated Mount, Tall, 4694, Wide,

Includes stiffener plate and attachment
kit for 4694 terminals NOT FOR 15
MODELS.
FC 7290 / 7291 only available in PEARL
WHITE (4694 Color Scheme)

THE FILLER PLATE IS INCLUDED

For FC 7295 and 7296 The COLOR is
DETERMINED BY 4820 MODEL.
FRUs (6 parts) see HW SVC Guide

Integrated Mount, Short, for Wide

SurePOS 700 -7x1, -7x2, -7x3 terminals
NOT FOR 15 MODELS.
Withdrawn announced Sept 14,2010,
effective Feb 28, 2011
Integrated Mount, Tall, for Wide
SurePOS 700 -7x1, -7x2, 7x3 terminals
NOT FOR 15 MODELS.

Integrated Mount, Short, for Narrow

SurePOS 700 -7x1, -7x2, 7x3
NOT FOR 15 MODELS.

THE FILLER PLATE IS INCLUDED

FRUs (6 parts) see HW SVC Guide

http://www.ibm.com/solutions/retail/store/support/

Withdrawn announced Sept 14,2010,

effective Feb 28, 2011
Integrated Mount, Tall, for Narrow
SurePOS 700 -7x1, -7x2, 7x3
NOT FOR 15 MODELS.

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FEATURE

MFI PN

IMAGE

DESCRIPTION

Withdrawn announced Sept 14,2010,

effective Feb 28, 2011
Integrated Mount, 15", for SurePOS 700
-7x1, -7x2, 7x3 with wide tray

THE FILLER PLATE IS INCLUDED

7380

7381

Various.
See 4611
section at
end of this
document

Various.
See 4611
section at
end of this
document

5099

10N0981

5100

10J0923

3970

NA
07K5138

3971

3972

FRUs (6 parts) see HW SVC Guide

Withdrawn announced Sept 14,2010,

effective Feb 28, 2011
Integrated Mount, 15", for SurePOS 700
-7x1, -7x2, 7x3 without tray => Wide or
Narrow SurePOS 700 -7x1, -7x2, 7x3
Similar to FC 7297/7298
FRUs (6 parts) see HW SVC Guide

3973

NOT COMPATIBLE with 0.8 meter

cables

FRU 40N6218 Hinge Cover, Iron Gray

NOT Needed if you order an Integrated

pedestal mount or a Weighted base

NA
41K6060

NA
07K7941

NOT COMPATIBLE with 0.8Meter

Cables

The connector cover plate and an MSR

Test card are included.

Withdrawn announced Sept 14,2010,

effective Feb 28, 2011
NA
41K6062

http://www.ibm.com/solutions/retail/store/support/

FRU 66P0402 Hinge Cover, Pearl White

OBSOLETE FRU 40N6220
CURRENT FRU 40N6378 (longer cable)
MSR, 3-Track, Pearl White
OBSOLETE FRU 40N6222
CURRENT FRU 40N6379 (longer cable)
MSR, JUCC, Japan/Korea, Pearl White
OBSOLETE FRU 40N6224
CURRENT FRU 40N6380 (longer cable)
MSR, 3-Track, Iron Gray
OBSOLETE FRU 40N6226
CURRENT FRU 40N6381 (longer cable)
MSR, JUCC, Japan/Korea, Iron Gray

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FEATURE

MFI PN

6320

00P1403

6321

00P1406

6322

29R0857

IMAGE

DESCRIPTION
Withdrawn announced Sept 14,2010,
effective Feb 28, 2011
OBSOLETE FRU 40N6228
CURRENT FRU 40N6382 (longer cable)
Keypad/MSR, Pearl White
Withdrawn announced Sept 14,2010,
effective Feb 28, 2011
OBSOLETE FRU 40N6230
CURRENT FRU 40N6383 (longer cable)
Keypad/MSR,JUCC, Pearl White
Withdrawn announced Sept 14,2010,
effective Feb 28, 2011
OBSOLETE FRU 40N6232
CURRENT FRU 40N6384 (longer cable)
Keypad/MSR, Iron Gray

Withdrawn announced Sept 14,2010,

effective Feb 28, 2011

6980

FRU 41J6657 Speaker/Mic Kit,

Amplified, Pearl White

29R0931

6981

29R0934

6975

07K5146

6977

07K5147

2413

41J6852

Withdrawn announced Sept 14,2010,

effective Feb 28, 2011
FRU 41J6658 Speaker/Mic Kit,
Amplified, Iron Gray
FRU 41J6818 Cable Asm, Speaker Kit,
Short, approx 0.8meters NOT
COMPATIBLE with FC 7380 or 7381
FRU 41J6822 Cable Asm, Speaker Kit,
Long, approx 3.8Meter
FRU 41J6853 Medium Speaker Kit
Cable 2.08M

29R0893

Withdrawn announced Sept 14,2010,

effective Feb 28, 2011
FRU 41J6826 Power Cable, Speaker
Kit; (Power from USB through mic wire),
Short approx 0.8Meters NOT
COMPATIBLE with FC 7380 or 7381

6974

Withdrawn announced Sept 14,2010,

effective Feb 28, 2011

41J8101
Pearl
41D9798
Iron Gray
4611-MES

9200

41D9805

http://www.ibm.com/solutions/retail/store/support/

FRU 41J8077 Non-operative lock Pearl

White
FRU 41D9799 Non-operative lock Iron
Gray
IF this is ordered as a 4611-020 MES item, you
will receive one each of the non-operative locks
- pebble gray qty=1 (for legacy systems)
- iron gray qty=1
- litho gray qty=1 (for legacy systems)

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FEATURE

MFI PN

IMAGE

DESCRIPTION

9202

41J8102

Standard locks for cash drawers

9203

41J8103

Standard locks for cash drawers

9204

41J8104

Standard locks for cash drawers

9205
9206
9218

41J8105
41J8106

9521

4783922

FRU See I/O Service Manual Assembly

#23

Standard locks for cash drawers

Standard locks for cash drawers
Randomly-assigned Lock

FRU 4783922 Key Change Kit

SPECIAL 4611-020 FEATURE CODES FOR MES ORDERS

Yellow-shaded items - Withdrawn announced Sept 14,2010, effective Feb 28, 2011
7295
8295

10N1350
10N1321

7296
8296

10N1352
10N1323

7297
8297

10N1354
10N1311

7298
8298

10N1356
10N1316

7380
8380

29R0921
29R0922

7381
8381

29R0923
29R0924

Integrated Mount, Short, for Wide SurePOS 700 -7x1, -7x2, 7x3 ,
Pearl White / Storm Gray THE FILLER PLATE IS INCLUDED
Iron Gray version of 7295 THE FILLER PLATE IS INCLUDED
Integrated Mount, Tall, for Wide SurePOS 700 -7x1, -7x2, 7x3 Pearl
White / Storm Gray THE FILLER PLATE IS INCLUDED
Iron Gray version of 7296 THE FILLER PLATE IS INCLUDED
Integrated Mount, Short, for Narrow SurePOS 700 -7x1, -7x2, 7x3
Pearl White / Storm Gray THE FILLER PLATE IS INCLUDED
Iron Gray version of 7297 THE FILLER PLATE IS INCLUDED
Integrated Mount, Tall, for Narrow SurePOS 700 -7x1, -7x2,7x3, Pearl
White / Storm Gray THE FILLER PLATE IS INCLUDED
Iron Gray version of 7298 THE FILLER PLATE IS INCLUDED
Integrated Mount, 15", for SurePOS 700 -7x1, -7x2,7x3, with wide
tray, Pearl White / Storm Gray THE FILLER PLATE IS INCLUDED
Iron Gray version of 7380 THE FILLER PLATE IS INCLUDED
Integrated Mount, 15", for SurePOS 700 -7x1, -7x2, 7x3 without tray
=> Wide or Narrow SurePOS 700 -7x1, -7x2, 7x3, Pearl White / Storm
Gray THE FILLER PLATE IS INCLUDED
Iron Gray version of 7381 THE FILLER PLATE IS INCLUDED

http://www.ibm.com/solutions/retail/store/support/

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LINE CORD FRUs
39M4955 Power cord, US
39M4960 Power cord, Argentina/Australia/New Zealand
39M4964 Power cord, Austria/Belgium/France/Germany
39M4968 Power cord, Denmark
39M4972 Power cord, South Africa
39M4992 Power cord, Japan
39M4980 Power cord, Switzerland
39M4984 Power cord, Chile/Ethiopia
39M5000 Power cord, Korea
39M4988 Power cord, Israel
39M4976 Power cord, UK/Hong Kong

REVISION HISTORY
V5.0 Sept 13, 2010 Withdrawal of 4820-2xB and 5xB models
V4.9 March 22, 2010 Added comment on MSR features about filler plate and Test card.
V4.8 Nov 20, 2009 Clarified Filler Plates in SurePOS 700 Mounts
V4.7 Oct 27, 2009 Withdraw FC 3709
V4.6 July 20, 2009 Added restrictions to Power-only cables
V4.5 Jun 22, 2009 Warning of 4611 conflict with FC 4212 and 4223
V4.4 Nov 19, 2008 Warning of 0.8M cable conflict with FC 7380, 781
V4.3 Oct 27, 2008 Selected Cables Withdrawn
V4.2 May 13, 2008 New Dual Display Mounts added
V4.1 Feb 12, 2008 Minor additions from the Feb 12 edition of the Planning and Installation guide
V4.0 Jan 9, 2008 In support of Jan 8 2008 Announcement and Withdrawals
V3.1 Nov 16, 2007 Updated FC 9200 ARCHIVED

http://www.ibm.com/solutions/retail/store/support/

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