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KnowledgeAreaQuizProjectCommunicationsManagementPracticeQuestionsAnswerKey
andExplanations
PMPExamPrep:Questions,Answers&Explanations,2013Edition
byChristopherScordo
SSILogic2013Citation

Recommend?

TestQuestions
1. Youareholdingakickoffmeetingforthebuildoutofanewdatacenter.Thiswillbethelargest,
mostcostlyandmostcomplexprojectyouhaveworkedoninyourcareer.Youhavecountedup
thenumberofstakeholders,vendorsandprojectteammemberstobe52.Inordertostresstothe
grouphowimportantanddifficultcommunicationwillbeontheprojectyouwanttotellthemhow
manychannelsofcommunicationexistontheproject.Whatwouldyoutellthem?
A. 2625channelsexistontheproject
B. 52channelsexistontheproject
C. 2704channelsexistontheproject
D. 1326channelsexistontheproject
2. Acommunicationsmanagementplanshouldincludeallofthefollowing,EXCEPT:
A. GlossaryofCommonTerminology
B. EscalationList/Contacts
C. Personthatwillissueweeklyreports
D. RiskRegister
3. Youareworkingonaprojectwithafixedfeecontract,thereforecommunicationsshouldtend
toward?
A. FormalVerbalCommunication
B. InformalWrittenCommunication
C. FormalWrittenCommunication
D. InformalVerbalCommunication
4. Aprojectinitiallystartsoutwith3stakeholdersbutthenumberincreasesto7duringthecourseof
theproject.Howmanychannelsdoestheprojectmanagernowneedtomanage?
A. 18channels
B. 10channels
C. 21channels
D. 7channels
5. YouaretheProjectManagerandareresponsibleforthedevelopmentofamall.Aswithany
constructionproject,therewillbemultipleiterationsofblueprintsandengineeringdrawings,soyou
havedecidedtocreateanonlinedatabasethatcanbeusedtoquerythedocumentsbyname,
type,date,etc.Thisisanexampleofwhattypeofcommunicationtool?
A. ProjectManagementInformationSystem
B. LessonsLearned
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C. ProjectRecords
D. ConfigurationManagementSystem
6. Youareworkingonaprojectwherealltheteammembersarelocatedingeographicallydifferent
areas,thereforeallthecommunicationisdoneviaemailandchat.Itissometimeshardtogetthe
truemeaningofthesemessagesbecauseyoucan'tseefacialexpressionorheartoneofvoice,
thisisanexampleof?
A. Encoding
B. Medium
C. Decoding
D. Noise
7. YouarereviewingaprojectwithTom,anewprojectmanager.Whilediscussingthe
communicationrequirementswithTom,youfindthathehasanimpressionthataprojectwith'n'
numberofstakeholdershas'n'communicationchannels.Youareawarethatthisiswrong.Whatis
therightanswer?
A. Noofchannels=n(n+1)/2wheren=numberofstakeholders
B. Noofchannels=(n+1)*(n1)/2wheren=numberofstakeholders
C. Noofchannels=n(n1)/2nwheren=numberofstakeholders
D. Noofchannels=n(n1)/2wheren=numberofstakeholders
8. Yourprojectcallsforcommunicationwithaverylargeaudience.Whatcommunicationmethod
wouldbeappropriateundersuchcircumstances?
A. Pullcommunication
B. Interactivecommunication
C. Twowaycommunication
D. Pushcommunication
9. Anexternalauditorisauditingthequalityofyourproject'smanagementprocesses.Whichofthe
followingprocessesthisactivityrelatesto?
A. ControlQuality
B. PerformQualityAssurance
C. ValidateScope
D. ControlProcurements
10. Successfulprojectmanagersgenerallyspendaninordinateoftime,doingwhat?
A. UpdatingtheProjectManagementPlan
B. Communicating
C. WorkingScheduledActivities
D. ManagingRisks
Answers
1. DCommunicationChannelformulais:n(n1)/2.N=Numberofpeopleinvolvedontheproject.52(521)/2
52*51=26522652/2=1326[PMBOK5thedition,Page292][ProjectCommunicationsManagement]
2. DTheRiskRegisterispartofRiskManagementandisnotincludedintheCommunicationsManagement
Plan.[PMBOK5thedition,Page296][ProjectCommunicationsManagement]
3. CAnytimecontractsareinvolvedinaproject,theprojectmanager/teamshoulduseformalwritten
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PMPExamPrep:Questions,Answers&Explanations,2013EditionBooks24x7

communicationmethods.[PMBOK5thedition,Page287][ProjectCommunicationsManagement]
4. CThecorrectansweris21.Thenumberofchannels=n(n1)/2wherenisthenumberofstakeholders.
Sincethereare7stakeholdersnow,thenumberofchannelsis7X6/2=21.[PMBOK5thedition,Page
292][ProjectCommunicationsManagement]
5. ATheonlinedatabaseisanexampleofaProjectManagementInformationSystem.[PMBOK5thedition,
Page554][ProjectCommunicationsManagement]
6. DAnythingthatinterfereswiththemeaningofamessageisconsiderednoise.[PMBOK5thedition,Page
293][ProjectCommunicationsManagement]
7. DThecorrectresponseisn(n1)/2wheren=numberofstakeholders.[PMBOK5thedition,Page292]
[ProjectCommunicationsManagement]
8. AThesituationintheprojectwouldcallforpullcommunication.Thisissuitedforverylargeaudiencesand
wouldallowthemtoaccessinformationcontentattheirowndiscretion.[PMBOK5thedition,Page295]
[ProjectCommunicationsManagement]
9. BThisisanexampleofaqualityauditbyanexternalauditor.ThisisatoolandtechniqueofthePerform
QualityAssuranceprocess.[PMBOK5thedition,Page247][ProjectQualityManagement]
10. BMostprojectsfailbecauseofpoorcommunication.Successfulprojectmanagersspendagreatdealof
timecommunicating.[PMBOK5thedition,Page287][ProjectCommunicationsManagement]

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