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JAY M.

GROSFLAM MBA
216 Grand Avenue, Long Beach, California, 90803 • Skype: Jay.Marc.Grosflam • (310) 498-2332 • jgrosflam@yahoo.com

B USINESS D EVELOPMENT P ROFILE


Respected professional with distinguished 15 year career providing strategic planning, leadership, training, and sales / business
development expertise to start-up and high-growth regional, national and global organizations. Combine project management,
business development, product launch skills with strong qualifications to establish operations responsive for long-range
objectives for growth and profitability. Significant background in issue identification, and strategic development. Repeated
success guiding sizeable, cross-functional teams in the design and launch of leading-edge business development solutions
driving record-setting revenue. Expert presenter and negotiator able to forge solid relationships with clients, staff, vendors, call
centers, team members and management, building consensus across multiple organizational levels. Core competencies include:
• Strategic Business Planning • Client & Vendor Relationships
Management
• Sales & Marketing Leadership • Process Redesign & Change Initiatives
• Revenue & Profit Growth • Problem Analysis & Resolution
• New Product & Service Launch • Team Development & Leadership
• Profit & Loss Management • Project Planning & Coordination

EDUCATION & CREDENTIALS


MBA Finance / International Business • Bachelor of Arts Economics - California State University, Long Beach
Global Logistics Specialist USC / CSULB Center for International Trade & Transportation
Languages – intermediate Russian, intermediate Spanish, beginning Mandarin
Extensive International business experience and travel. Conversational Russian, Spanish, and beginning Mandarin

PROFESSIONAL EXPERIENCE
ASSOCIATE RESEARCH ANALYST 2009 - current
MILLER-GOLD LLP, Los Angeles, CA
Provide market research, interact with business leaders, undertake due diligence, and provide support and
oversight for the managing partner.
Miller Gold LLP is an advisory and capital acquisition firm for early-stage and growth-stage companies
built by experienced investors and entrepreneurs focused on the needs of early-stage and growth-stage
businesses. Miller-Gold works with visionary entrepreneurs that have created disruptive products and built
exceptional management teams that are changing their respective markets. Miller-Gold provides advisory
services and capital for early-stage and growth-stage companies to grow.

PROFESSOR of SALES / MARKETING / INTERNATIONAL TRADE 2009 - current


NANJING UNIVERSITY OF SCIENCE AND TECHNOLOGY, Nanjing, China
• Visiting Professor for graduate and undergraduate business classes at university level.
• Designed, lectured and presented student curriculum for Sales, Marketing, and International Trade classes.
• Created class projects for both individual and group development and presentation.
• Research first-hand experience in the political, economic, cultural and social life of contemporary China.
• Explore the strategic opportunities in the world’s largest and fastest growing economy.
• Develop relationships with Chinese business leaders, educators, professionals and community members.
BUSINESS DEVELOPMENT MANAGER, 2005 - 2008
WACHOVIA, Long Beach, CA
Spearhead business and relationship development, adding value for clients and sustaining long-term client retention. Interface
extensively with clients, consistently communicate to provide information about products and services as well as assess needs to
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recommend effective solutions. Develop new clientele through personal relationship development, referrals, and following up
on initial contacts at industry conferences. Handle large volume of customer inquiries / requests by phone, focusing on issue
resolution and comprehensive follow through. Delivered multiple presentations to customer groups, supporting business
development objectives. Train clients and staff on a regular basis on a variety of issues. Structure loans to ensure greater
efficiency and productivity while deepening client ties. Remain up-to-date on company and industry technologies, trends, and
changes, as well as international business and financial news impacting internal business and operations. Selected
accomplishments:
• Strategically build and implement specific business and marketing plans to exceed sales goals.
• Credited with ensuring a seamless transition during buyout of World Savings by Wachovia, guiding personnel
and clients through complex change.
• Recognized for delivering top-notch customer service, leveraging well-developed communication skills.
• Successfully developed new sales territory through referrals, internet methodologies, and extensive cold
calling.
TECHNICAL SALES / MARKETING MANAGER (2004 – 2008)
MARKETSOURCE, Alpharetta, GA (Part time for PALM INC. Sunnyvale, CA)
Main responsibilities included working closely with each wireless carrier including Verizon, AT&T, and Sprint on a corporate
and store level to drive sales of the Palm TREO smart phone product line. Managed sales teams to maximize the effectiveness
of sales and marketing efforts, including store specific analysis of direct sales and channel management. Assisted with local
promotional campaigns, pop design and implementation of market research and field market intelligence to maximize client
effectiveness and obtain increased sales results. Trained large sales groups on new product features and benefits. Spoke with
consumers on any issue.
• Led four years of product sales and marketing efforts for Palm Inc. TREO in southern California.
• Increased store by store annual sales numbers by training sales teams and doing special events.
• Received multiple recognition awards from clients and MarketSource.

PROJECT MANAGER, 2002 - 2005


ACCURATE STAGING, Gardena, CA
Recruited to spearhead all efforts to ensure successful design and construction of customized staging components for clients
throughout the entertainment industry. Managed projects, from initial needs assessment through design, construction, and
customer satisfaction. Planned, tracked, and managed all aspects of projects, ensuring adherence to project scope and time
tables. Designed and delivered reports to management, vendors, and team members. Managed issue resolution and change
management initiatives. Coordinated efforts between Designers and Metal Fabricators. Analyzed and resolved all design,
delivery, and customer service issues. Established and enhanced relationships with customers and vendors. Supervised, trained,
and mentored teams of up to 5. Selected accomplishments:
• Credited with leading the implementation of projects for clients, on-time and below budget.
• Recognized for designing business information exchange methodology.

BUSINESS ACCOUNT EXECUTIVE / TRAINER, 2001 - 2002


CINGULAR WIRELESS, Santa Monica, CA
Accountable for planning and implementing sales and business development strategies to successfully introduce consumer
electronics and wireless devices to new clients throughout Santa Monica, California. Planned and implemented effective growth
strategies to establish territory. Designed, developed, and delivered presentations to business clients. Developed marketing
collateral. Planned and led the installation and configuration of PDA and Redirector at client sites. Trained Technical Support
Personnel on company’s products and services. Selected accomplishments:
• Successfully introduced company’s products into the Santa Monica marketplace.
• Commended for exceeding sales quota for 12 consecutive months.

PROGRAM MANAGER, 2001


STARBAND COMMUNICATIONS, McLean, VA
Provided strategic and tactical leadership to the consumer electronics Sales Operations Department. Established, enhanced, and
managed profitable business relationships with company’s two largest channel partners, EchoStar, and NRTC, to increase
revenue and market share. Held accountability for directing program goals, including new product development / rollout,
distribution, and logistics. Trained channel partners on company’s high-speed Internet services and products. Supervised and
mentored project teams to ensure successful fulfillment of contracts. Selected accomplishment:
• Led successful delivery of multiple and simultaneous contracts while meeting all key milestones and deadlines.
MARKETING SPECIALIST / NATIONAL FIELD SERVICE MANAGER, 1996 - 2001
HUGHES NETWORK SYSTEMS, Gaithersburg, MD
Earned promotion to National Field Service Manager following successful tenure as a Marketing Specialist / Consultant of
consumer electronics accountable for introducing company’s products to consumers throughout Southern California. Designed
and delivered training to new Sales Associates and Store Managers. Selected to join company as an employee and National
Field Service Manager to design and deliver training to employees throughout Central America, Caribbean, and Mexico.
Created marketing, sales, and technical materials. Selected accomplishments:
• Developed training, evaluation and vendor repair programs for DirecTV and DirecPC products.
• Recognized as 1st contractor to be hired as a permanent employee in company history.

SALES MANAGER / EDITOR / REPORTER / PHOTOGRAPHER, 1996


EASTERN ECONOMIST, Kiev, Ukraine
Promoted through a series of increasingly responsible positions for this leading economic publisher. Produced daily and weekly
English language Journal for the international Eastern European English Language Community. Converted Ukrainian economic
data into English. Designed sales promotions to introduce publication to Western Multinational companies. Established
relationships with foreign embassies and financial institutions. Increased sales 187%.

BUSINESS CONSULTANT, 1994 - 1996


KVAZAR MICRO, Kiev, Ukraine
Recruited to introduce western style business and sales of consumer electronics practices into organization to stimulate business
growth for this technology company. Trained local employees in sales and marketing strategies. Selected accomplishment:
• Created the first western-model insurance program in Ukraine, increasing sales to western businesses by 255%.

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