CURRICULUM VITAE

Abhaynandan Kumar Gupta Address -

(Mob. 09911237241) 28/16, Shakti Nagar
Email: abhay033@yahoo.co.in Delhi-07

CAREER OBJECTIVE

To work in an organization that gives me varied challenges and opportunities to grow me as a good IT
professional and where I can apply my knowledge and ideas for growth of organization where I joined.

ACADEMIC QUALIFICATION

• Pursuing MCA (Master In Computer Application) from IGNOU.

• Completed Bachelor In Computer Application (BCA) From IGNOU.

• 12th (Science) from Allahabad Board [U.P].

• 10th (Science) from Allahabad Board [U.P].

PROFESSIONAL QUALIFICATION

• Completed Jetking Certified Hardware and Networking Professional (JCHNP)Course (Diploma) from
Jetking KarolBagh Center in year 2008.

TECHNICAL SKILLS
Software skills

• Ms Office XP, Office 2003, Internet. Lotus etc.

Networking skills

• TCP/IP Service,DNS, DHCP & IIS;Active Directory Service

Operating system skills

• Windows 98,Windows XP Professional,Windows Server 2003

Hardware skills

• Assembling a new computer system, Installing devices drivers, Printer installation and
Troubleshooting

EXPERIENCE

• Worked with Wipro Infotech through Channel Partner Renovision

Automation Pvt Ltd.from May 2008 to Jan 2010.

Job Profile:

Sr. Engineer – Helpdesk Management (21May 2008 to Jan 2010)

Site: HDFC Bank Ltd.

Working as a Sr.Engineer in Delhi East Zone. The number of branches is more than 20 including one
major HDFC Bank HUB (Approx 500 users).

• Providing Technical support through Remote control or Netmeeting

• Handling day to day Calls related to Application problem.
• Installation of all the new applications related patches and updates
• Handling all the escalation as well as customer satisfaction
• Managing bank IT Assets.

Network Management: -First level diagnosis of LAN & WAN for Router, Switch, Leased Line, ISDN,
ATM.

Banking App. Management: - Installation and support for standard as well as customized (banking)
software like Flexcube and Finware.

Mail Management: -Lotus Notes Support, installation, configuration & troubleshooting (Lotus Domino
Client

Achievements & Award

• Successfully set up more than 5 new branches of HDFC BANK
• Provide 99.99% customer satisfaction with constant and dedicated support with team
• Successfully handle challenges of HDFC BANK and Centurion Bank of Punjab merger and
provided 99.99% result oriented services with team.
• Best Performance award in the year of 2009 on the site of HDFC BANK LTD

PERSONAL DETAILS

Father’s name - SH. Ram Chandra Gupta

Permanent address - Vill/P.O – Kanhauli, Via – Rudrapur
Dist – Deoria (274204)
Utter Pradesh
Ph. No. 09598948286
Date of birth - 17 Sep.1986
Languages known - Hindi , English
Marital status - Unmarried
Nationality - Indian
Strengths - Positive Attitude and Result oriented
Hobbies - Playing Cricket & Listening to Music

Date
ABHAYNANDAN KUMAR GUPTA
Place