SANDRA ANDERSON

106 Celeste Drive Scarborough On M1E 2V1 Cell: 647-296-6417 /416-724-7433 sandramarciaanderson@gmail.com

February 5, 2010

Attn: Selections Committee,

Please accept this resume and cover letter as my application to contribute and utilize my skills and
experience in your organization for a position.

My skills and experiences include:

Diplomas in Social Service Worker, and Counseling, Food Handling Certificate,

Volunteer board Member Grace Hartman Coop 2008-2009 & VIP currently board member secretary
Provide counseling and mentorship to youth and support for women and children of all ages, in
physical and abusive environment. Advocate for at risk youth, passionate about breaking the cycle of
crime. Provide crisis intervention and exercise good judgment in emergency /or crisis situations; Can
work independently and within a team and shared responsibility

Experience as a Personal Support Worker /Certificate in CPR and FIRST AID.

Experience in organizational, interpersonal, conflict resolution and communication
Coordinate and supervised summer camps for children and youth with emotional, psychological, social
and physical needs.

Possess a sound understanding of issues facing the homeless case and effect, crisis intervention and
conflict resolution with adult, youths and children.

I have a very keen mind and a willingness to learn new responsibilities that comes with this job
position.

I would welcome the opportunity to meet with you at your earliest convenience to discuss how I can
contribute to your company success.

You may reach me at 647-296-6417 or 416 724-7433; I look forward to a favorable response.

Sincerely,

Sandra Anderson

SANDRA ANDERSON
 106 Celeste Drive Scarborough On M1E 647-296-6417 416-724-7433 Email:
sandramarciaanderson@gmail.com

OBJECTIVE: To contribute to your organization by utilizing my Social Service/Community outreach

experience and excellent customer service and communication skills:
HIGHLIGHTS OF QUALIFICATIONS:
• An experienced Social Services Worker and a Certified Counselor with over ten years of
experience in various non-profit sectors supporting special projects such as youth programs,
homelessness, World Outreach to Africa Project, family services, women issues and more
• Well-developed counseling skills with the ability to assess and evaluate clients needs to provide
proper service(s)
• Completed Food handling certificate program.
• Knowledgeable in the impact of social problems such as unemployment, poverty and violence
on individuals; has broad understanding of the health sector and its impact on social issues
• Possess excellent communication, interpersonal, time management and problem solving skills
• Possess hands-on skills in participating, coordinating various activities and working
collaboratively within a multi-disciplinary team environment
• Able to manage multiple tasks simultaneously under pressure
• Excellent computer skills: MSOffice, Windows, Internet Typing speed: 45 wpm
ACCOMPLISHMENTS:
A Mentor to Young Single Mothers - assist them in transition in to parenting present
Food and Clothing Bank - successfully run and operated for 7 years 2000-2007
Volunteer Excellence Award Yorktown Family Services 2006
Nominated for YWCA Women of Distinction Award 2006
For service in the Community Awarded Certificate for “Super Nice Person”

RELATED EXPERIENCE:
Counseling Skills
• Assessed and evaluated client’s development; monitored the effectiveness of on-going
programs and prepared outcome reports
• Ability to assess and evaluate individual needs to provide accurate support
• Developed one on one counseling techniques, which helps in resolving client’s personal
conflicts and issues
• Gained knowledge in the impact of social problems such as unemployment, poverty and
violence on individuals in the context of their communities
Client Services
• Empathic listener with intuitive ability to counsel individuals; rapid decision making ability
• Provided assistance to clients with their daily activities
• Assisted people in-person and over the phone and provided excellent client/customer service
• Built positive client relationship by developing and understanding of their needs
• Referred clients to appropriate agencies according to their needs
Supervision/Coordination
• Planned, implemented, coordinated and evaluated youth and special projects
• Worked and coordinated with various agencies to promote, outreach and refer clients
• Supervised counselors and outreach workers to promote health, personal hygiene and
improvement of living conditions in Africa
• Established relationships with clients, partners, schools, subordinates and supervisors
Sandra Anderson
106 Celeste Drive Scarborough on M1E 2V1 Tel: 641-296-6417/416-724-7433 E-mail: sandramarciaanderson@gmail.com

WORK EXPERIENCE:
Supervisor Mead’s Daycare 2008-2009
Director, Angel Tree Program Prison Fellowship Canada 2006-2007
Counselor Shiloh Counseling Centre (Part-time) 1998- Present
Supervisor/Coordinator Power Play Summer Camp 2003-2005
Customer Care Representative Rogers AT&T 1992-2002
Provide excellent customer service
VOLUNTEER EXPERIENCE:
Volunteer Counselor On Call Basis
Provided free counseling services to clients of various non-profit organizations such as Light and Life,
Shiloh Family Counseling Centre and Fountain of Healing

Program Assistant 2006

Canadian Red Cross: Fed the hungry and provided food and clothing to the homeless

Child Advocate 2005-2006

Yorktown Family Service: Facilitated program for children and youth

Counseling
Champs Summer Camps (Scarborough) Facilitated in counseling and other activities 2008

Counselor / Missionary
Nation within a Nation World Outreach
Traveled to Uganda, Africa; fed and clothed the hungry and taught personal hygiene to improve living
conditions; ensured quality and safe delivery of services, counseled women going through spousal
abuse.

EDUCATION AND TRAINING:

Food Handling Certificate 2009

Bachelor’s Degree in Counseling (In Progress) 2008

Certificate in Crisis Intervention 2006

Diploma in Community Social Service Worker 2005

Certificate in CPR and First Aid 2005

Diploma in Counseling /Certified Counselor 1997

References Available Upon Request