Kimberly B.

Troup
1589 Wadsworth Rd.
Albany, Ga. 31721
229-449-0028 (cell)
OR 478-992-8085 (Macon home)

CLAIMS AND SAFETY PROFESSIONAL

Qualifications: Over 20 years in the insurance industry. I LOVE PROPERTY AND

CASUALTY. (15 years in workers comp) Licensed as Independent Adjuster in GA (and
Certified W/Comp Professional), and previously licensed in AL, previously licensed for
life & health sales . Love Customer Service. Ran a field office in Macon, Ga for 5 years
for large company out of Columbia, SC (handling w/comp claims all over state as field
adjuster). Interested in learning other types of claims. Previously licensed to handle
w/comp in Alabama with experience in GA, AL, SC, and FL Workers Comp claims.
Also, previously licensed in Life and Health Insurance in GA.
** Currently licensed as P & C Agent, as well as, Independent Adjuster, and CWCP
(Certified W/Comp Professional)
***Interested in Safety and Claims Resolution**** Have worked with
insureds to resolve safety problems and prevent future
injuries/accidents.
**Willing/Want to Relocate (*Relocation is not an issue, as long as moving expenses
covered at least partially OR salary will be commensurate with move (open to
discussion) in GA, FL, AL, TN or SC
I LOVE CLAIMS AND CUSTOMER SERVICE!
NOTE: Currently licensed in Georgia as Agent AND Independent Adjuster…

*1/2009 – Present
Commercial Lines Rep
Griffin & Co Insurors
1779 Philema Rd
Albany, Ga 31701
229-432-9892
Owner/Manager – Dan Griffin
Duties: Sales & Service of Commercial P & C Accounts

*Worked for Temp Agency in Atlanta for 2008 (3/2008 – 10/2008).

As a W/Comp Adjuster
9/2005 – 1/2008
*Claims Administrator for The Sanford Company
Macon, Ga. 478-471-4221 Owner/Manager John Neel
Adjudication of both Medical Only and Lost-Time claims from initial reporting of
injuries through to closure or settlement of claim. (specifically for the Ga Nursing
Home Fund – approx 10-20 facilities throughout the state of Ga), worked closely
with owners and office staff to get claims resolved (including creating/posting the
Panel of Physicians and advising them regarding RTW programs on light duty (and
discussion/controverting potential fraud claims, SITF, and Subrogation). Also
reported to Excess Carriers and Reinsurers. Testified in court hearings, and
negotiated settlements as needed.
Left company in good standing to pursue work in Atlanta area.

*5/05 – 9/05 Administrative Asst/Office Mgr for Personal Injury Attorney

Robert Malone in Macon, Ga

Setup and handling/resolution of personal liability claims/cases, and medical case

management. Left Firm to return to w/comp when offered job back in w/comp industry.

*2005

Office Team Temporaries (Part-time work) 478-405-6990

Macon, Ga.

Manager – Loretta Hencely

Various positions and companies while seeking claims position.

(including Real Estate Attorney, Randall Harrison)

* 2004 (approx last 6 months)

Hospitality Mutual Insurance Company

Manager – Christina Suggs

In-house w/comp claims Adjuster handling both Med Only and Lost-Time claims

*1998-2004

Southeastern Claims Services -------------FIELD ADJUSTER (w/comp and small

amount of liability investigations in field)

Columbia, SC (field office – Macon, Ga)

-Managers – Scott Berry, Shannon Gilmer, Patsy Sealey Bass & HR Mgr – Mark Mapes

Worked with insureds handling/investigating w/comp claims and resolving safety issues.

* 1993 -1997 Central Ga Health Systems Medical Center of Central Ga in

Macon, Ga

Workers’ Comp Coordinator (handled w/comp claims for 3600 employee hospital
facility and worked with Safety Director to resolve safety issues in hospital.
****Also, started out working as Customer Service Rep and handling auto, homeowner,
and w/comp claims as well as selling policies. Interested in ALL AREAS OF
PROPERTY & CASUALTY INSURANCE. Willing to train** in all areas. Willing to
Relocate**.

REFERENCES:

Brown Dennis, Attorney Shannon Gilmer,Claims Supervisor

Macon, Ga. 904-334-5896

478-745-1181

Tuck Wall and/or Jim Elliott Scott Berry, Claims Manager

Wall & Elliott Attorneys 1-800-962-1625 OR 803-749-3187

478-745-1430

Jennifer Merritt, Claims Adjuster/Administrator

Macon, Ga Karen Sprouse, Nurse Case Manager

478-471-4231 Lawrenceville, Ga

678-325-2666 or 770-894-1966

Gloria Cook, Area Manager

Stockbridge, Ga.

1-800-848-1989 OR 770-403-8651

Henry Hall, Marketing Mgr

McDonough, Ga. 678-583-6005 or 678-423-2336