User Acceptance Report

(BERITA ACARA UJI TERIMA)

Date:
19 November
2014

Version:
V1.0

Created by:
Catur Joko
Martono

USER ACCEPTANCE REPORT

(BERITA ACARA UJI TERIMA)
PEKERJAAN PENGADAAN REGULAR
OPTIMIZATION
NATION WIDE 2014

Page 1 of 31

User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:

Version:

19 November
2014

Number

Created by:

V1.0

Catur Joko
Martono

DETAILED REPORT
PROJECT NAME

: PEKERJAAN PENGADAAN PEKERJAAN OPTIMIZATION

NATION WIDE 2014

PROJECT AREA

: JABODETABEK + JAWA BARAT ( Area 3 ) Batcht#2

PROJECT DURATION : 1 September 2014 31 October 2014

DELIVERED RESULTS

: 1 (first) Month

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User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:
19 November
2014

Version:
V1.0

Created by:
Catur Joko
Martono

Contents
1. EXECUTIVE

SUMMARIES
4
2. SCOPE OF WORK

PROJECTS
5
3. PROJECT

ACTIVITIES
.8
4. OSS PERFORMANCE

TREND
10
5. DRIVE TEST PERFORMANCE

RESULT.13
6. ACHIEVEMENT AND PROGRESS

SUMMARIES.18
7. PENDING ITEMS &

RECOMMENDATIONS
.24

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User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:

Version:

19 November
2014

V1.0

Created by:
Catur Joko
Martono

1. Executive Summaries
During 3 months duration project from October 1st to , We provide
RF Optimization Engineer level SQA and NSA include Drivetest dan Rigger
Team every region. Project during the period of 3 months, from 7th October
to 7th January 2014, TelkomInfra and Telkomsel agreed final achievement as
follow :
a. Jabodetabek and WJ activity Achivement
N
o

Region
Jabotabe
1 k
West
2 Java
AREA 2
TOTAL

Target

Activity Progress

100 %
Daily Optimization
Support

33 %
Daily Optimization Support

100 %

33 %

b. BadSpot Jabodetabek Achivement W46

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User Acceptance Report

(BERITA ACARA UJI TERIMA)
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19 November
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Created by:

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2. Scope of Work Projects

A. Project Objective
- To guarantee good quality as management requirement at all RED
Cell Jabodetabek and West Java.
- To ensure deliverables KPI are comply with service requirements
- Improvement network 2G-3G Radio Network Performance based on
end user experience of drivetest.
- Sharing knowledge and best practise experience during
troubleshooting problematic 2G-3G network identified.

B. Project Goal
This project have goal as described in Picture below
- Focus achivement REDCluster Jabodetabek Area.
- Less Churn # Provide strategy to improvement network
performance and subcriber perceived call quality to helps to avoid
losing subcriber to competitors.
- BadSpot Improvement refer to baseline target agreeement in the
begining / KOM.
- Delivery some optimization activities to region, like support
customer satisfaction, VIP Complaint, Event Support etc.

White
Clusters
High
Revenue

Customer
Satisfication
Guaranteed

GOALS
High

# BTS
Integration

Availability

Bad
Spot

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User Acceptance Report

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2014

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Created by:
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Martono

C. Cluster/RNC/BSC/Site
Program Optimization NPI NSA TelkomInfra Jabodetabek, consists of
some areas, namely region Jabodetabek level NSA and SQI every region.
Project during the period of 3 months (Batch#2), according to the minutes
of the meeting in Jabodetabek this project has been running from
October1st, 2014.

Map Area Responsibility :

Regional
WEST JAVA

Regional
JABODETABEK

19 Cluster sales
18 RNC
2545 Node B

3G

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25 Cluster sales
22 RNC
5945 Node B

18 Cluster sales
54 BSC
3476 BTS

3G

2G

25 Cluster sales
62 BSC
6325 BTS

2G

User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:
19 November
2014

Version:
V1.0

Created by:
Catur Joko
Martono

D. Scope of Work
D.1 Preventive Activity

Daily OSS RAN KPI Monitoring

Weekly Capacity Monitoring Reporting
Weeky NCCR & HCR Reporting
Weekly & Monthly Reporting
RAN Database and parameter Audit & Standardization
Neighbour Audit
Alarm monitoring Analysis & troubleshoot for alarm clearance
Drive Test & Analysis
Bad Spot Optimzation
Daily Zero traffic/payload monitoring report
D.2 Corrective Activities

Customer Complaint Handling & Drive Test Analysis

Parameter Discrepancy & NeighborOptimization
Coverage Optimization
Interference Source Scanning
Peak Season Event Optimization Supporting
RAN Parameter Tuning
Worst Performing Cells Optimization
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User Acceptance Report

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Martono

D.3 Strategic Activities by Consultant

Paging parameters Audit

Standardization 2G/3G BSS Parameters
Capacity Optimization
Layering 2G-3G
RAN Productivity
D.4 Regular Optimization
Database and Parameter Standardization
Standardization 2G/3G BSS Parameter and Timers
standardization as per NPT.

Worst Performing Cells

KPI Monitoring will perform on daily cluster sales

Worst Cells list produced and update per day and weekly basis by region
to be analyze and optimize.

Optimisation Program to improve network

Drive Test (Only For Puma)

Drive Test for IDLE Mode and Dedicated mode (Dual mode voice)
Static test (paket Pro, post paid)
Mobile to Mobile

Antenna Physical Change (Only For Puma) for coverage

optimization

Antenna analysis and recommendation (Tilt, orientation, height)

Physical tuning on spot based on DT result before and after.

Neighbour Optimization
Neighbour discrepancy check
Parameter related discrepancy check
Neighbour optimization
Strategic Activities by Consultant
Paging parameters Audit
Standardization 2G/3G BSS Parameters
Capacity Optimization
Layering 2G-3G
RAN Productivity
Peak Season and event Preparation
Bad Spot Optimization
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User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:
19 November
2014

Version:
V1.0

Created by:
Catur Joko
Martono

Local Frequency & Scrambling Code Tuning

Channel Re-dimensioning
Analysis and recommendation for alarm clearance
D.5 Bad Spot Optimization
Bad Spot Optimization Methodology

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User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:

Version:

19 November
2014

Created by:
Catur Joko
Martono

V1.0

D.6 Bad Spot Criteria

D.7 Resource Allocation

N
o
1
2

Region
Jabodetab
ek
West Java

# Consultant
Engineer

#
SQA

# NSA
Engineer

#
OSS

DT

Rigge
r

3
1

0
0

2
0

3
0

3
0

3. Project Activities
During 3 months project ( 1st October 1st November 2014),
TelkomInfra have finishing activities as targeted before, with summaries
as follow :
# Regular Optim Activities Jabodetabek W46.
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User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:

Version:

19 November
2014

V1.0

Created by:
Catur Joko
Martono

# Regular Optim Activities West Java w46.

Optimization support with 1 RF Optimization Engineer stay in
West Java support basic optimization and regular optimization daily
activities.

4. OSS Performance Trend

Performance 3G OSS Statistic Network Jabodetabek and West Java

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User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:
19 November
2014

Version:
V1.0

Created by:
Catur Joko
Martono

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User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:
19 November
2014

Version:
V1.0

Created by:
Catur Joko
Martono

Performance 2G OSS Statistic Network Jabodetabek and West Java

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User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:
19 November
2014

Version:
V1.0

Created by:
Catur Joko
Martono

5. Drivetest Performance Result

# Map BadSpot Jabodetabek Area Responsibility :

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User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:
19 November
2014

Version:
V1.0

Created by:
Catur Joko
Martono

# Summary BadSpot Improvement in Jabotabek Area :

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User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:
19 November
2014

Version:
V1.0

Created by:
Catur Joko
Martono

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User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:
19 November
2014

Version:
V1.0

Created by:
Catur Joko
Martono

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User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:
19 November
2014

Version:
V1.0

Created by:
Catur Joko
Martono

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User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:
19 November
2014

Version:
V1.0

Created by:
Catur Joko
Martono

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User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:
19 November
2014

Version:
V1.0

Created by:
Catur Joko
Martono

6. Achievement and Progress Summaries

White Cluster Achievement Trend Jabodetabek

White Cluster Achievement Trend Jabodetabek Cluster :

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User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:
19 November
2014

Version:
V1.0

Created by:
Catur Joko
Martono

Page 21 of 31

User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:
19 November
2014

Version:
V1.0

Created by:
Catur Joko
Martono

White Cluster Achievement Trend West Java Cluster :

Page 22 of 31

User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:
19 November
2014

Version:
V1.0

Created by:
Catur Joko
Martono

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User Acceptance Report

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Date:
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2014

Version:
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Created by:
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Martono

Cluster TASIK UTARA

31 cells indicated high TA, high SDCCH Utilization > 90% , high TCH utilization > 90%,
and imbalance > 8 dB
10 cells indicated hardware issue due to imbalance DL/UL too high and DL ratio < UL ratio
Pending Achivement REDCell in WJ Tasik Utara

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User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:
19 November
2014

Version:
V1.0

Created by:
Catur Joko
Martono

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User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:
19 November
2014

Version:

Created by:

V1.0

Catur Joko
Martono

7. Pending Items & Recommendations

# Fact Findings Activity JABODETABEK

# Fact Findings Activity WESTJAVA

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User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:

Version:

19 November
2014

V1.0

Created by:
Catur Joko
Martono

# NCR and PACR Jabodetabek.

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User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:
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2014

Version:
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Catur Joko
Martono

# NCR and PACR West Java.

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User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:
19 November
2014

Version:
V1.0

Created by:
Catur Joko
Martono

There are some pending issues as follow

a. JABOTABEK
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User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:
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2014

Version:
V1.0

Created by:
Catur Joko
Martono

Red Sales Cluster in JAKUT due to most red cells location are facing sea.
TCH Drop & SDSR give big contribution for 2G red cells. Identified 37
(GSM/DCS : 23/14) 2G cells have TA2 more than 80% and have high drop.
3G Accessibility is degraded during weekend due to capacity issue.

3G Low performance IFHO due to F3 activation, partial cross feeder

suspection based on lowest KPI DRD.

2G Low performance SDSR is contributed MBSC_TolPlazaCiawi2. Alarm

GSM CELL TRANSMISSION DELAY ABNORMAL
b. WEST JAVA

Red Sales Cluster in TASIK UTARA due to bad TA, high SDCCH Utilization
> 90% , high TCH utilization > 90%, and big delta imbalance > 8 dB. 10
cells indicated hardware issue due to imbalance DL/UL too high and DL
ratio < UL ratio

Clearance Occurred Alarm

Mushroom Site (different RNC) needed to clear
Retuning frequency

CONCLUSION
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User Acceptance Report

(BERITA ACARA UJI TERIMA)
Date:

Version:

19 November
2014

V1.0

Created by:
Catur Joko
Martono

The 5th month of 6 months service has been conducted by TelkomInfra.

Telkomsel hereby accepts the results as compliant with all requirements and
scope of works outlined in the proposal document

Jakarta, 29 Oktober 2014

SIGNATURE
PT. Telkomsel

PT.
TelkomInfra

Nurdianto
Manager Jabo Jabar
Network Quality

Catur Joko Martono

Radio

Access

Project Manager

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