What are the latest innovations for PAX &

Document Handling for the airport of the future?

Pascal Thomas

SITA S4S Sept 29th 30th

St Petersburg

International Sales Director

Tel +33607525289
pascal.thomas@desko.de

DatenEingabe Systeme & Konzepte

Data Entry Systems & Concepts

German company (2 hours from Munich)

15 years in passenger automation, passport reading/ ID verification,
banking and payment applications
Equipment/services in 65 countries all over the world
Over 70,000 units installed worldwide
2

Business Areas
Travel & Security
Airline & Airport
Cruise & Ferry Lines
Hospitality
Self Service & OEM Modules
Passport & ID Reader Technology
Government & Immigration
Signature Capture
Banking & Special POs
Retail Banking
Signature Capture
Self Service & OEM Modules
Payment
Payment (General)
POS
Signature Capture

Some References

Travel & Security Solution Overview : Fully SITA APC / PTS certified
Applications:
Check-In
MPR 7100

BMOS 5000

BMOL 5000

PENTA Check-In

Manual
Boarding
GRSK 504

GRSK 502

PENTA BGR

Self-Boarding
SBG 500

PENTA SBG

Security
SHIELD BPV

SHIELD Penta

SHIELD Integrated

Self-Service
OEM
GRSU 500

MPR Rail

HP 500

SP 500

FP 500

DESKO BMOL/S 5000/5200 with many key matrixes

Offers four different data entry

devices; keyboard, OCR, Bar Code
and MSR, using various interfaces,
are replaced by the DESKO
BMOL/S 5000.

Provides an ideal platform for the

integration of OCR and MSR as well
as Bar Code capabilities into all
types of environment.

DESKO BMOL/S 5000 features

exceptional ergonomy and user
acceptance.

Requires minimum desk space

DESKO BMOL/S 5200 with USB

interface instead of RS232 interface

Cyrillic characters available.

DESKO BMOS (RS232)

5200 (USB) in SVO T3 / DME
Four different data entry devices;
Keyboard, OCR, Bar Code and MSR,
using various interfaces, are replaced
by the DESKO BMOS 5000.

Provides an ideal platform for the

integration of OCR and MSR as well
as bar code capabilities into all types
of environment.

DESKO BMOS 5000 is the smallest

integrated Airline keyboard featuring
exceptional ergonomics and user
acceptance.
Requires minimum desk space

Outstanding price / performance

equation

The most compact multidocument reader

8

DESKO MPR 7100 (RS232) /MPR 7200 (USB) in PUL

Three data entry devices in one: OCR,

BCR and MSR, using various
interfaces are replaced by one device the DESKO MPR 7100

Ideal platform for the integration of

OCR technology APIS and Airline
Ticket Fraud Prevention applications

No external power supply/ no

additional software required

Connectable to the system via

keyboard or serial port

DESKO MPR 7200 has with USB

interface instead of RS232 interface

DESKO BGR GRSK 504 : SVX / SVO T3 AENA / BRE / AF /

NWA
Your Advantages:

Features:

1D/2D Barcode IATA compliant: QRCode, PDF417,

Datamatrix, Aztek

PAX and agent feedback: LED, 2-line display,

Flatbed barcode scanner technology that

is intuitive and easy-to-use

Designed for maximum read/scanning

rates on Web, Kiosk and even cell phone
or PDA (virtual boarding)

One scanner for all 1D and 2D bar codes

Special design for high volume selfservice boarding

Software compatible with all industry

standard BGR applications

Uniquely expandable with the optional

Gate Reader Central Unit (GRCU): Add
e.g. receipt printer, biometric device etc.

buzzer alarm

Full BGR interface

Very cost-effective

10

References
DESKO Dome for 504 BGR to fit onto
existing bins / stands

GRSK 504

Fully integrated into Gate stands /

pedestals.

11

References
GRSK 504
LJU LITHUANIA

Fully integrated into Gate Counters

(drawers)

DESKO engineered S/W emulation

12

12

DESKO MSR reader for ATB2 mag stripe

SITA / KLM transit Desk top

KIOSK in AMS DESKO OEM
504

DESKO 504 OEM BC module

13

SITA / AIR FRANCE

Transit Stand Alone
KIOSK in CDG with
DESKO OEM 504

DESKO 504 OEM BC module

14

Legacy Touch Points

Check In @airport
Security/Exit
Immigration
Lounge
Boarding

Next Gen Touch points

Check In @Home,
@Mobile, @Kiosk,
@Offsite, @airport
Bag Drop
Security/Exit
Immigration
Lounge
Boarding and SelfBoarding
15

The passenger journey : RP 1701

a

03
Check-in

04
Document
Scanning

Departure
01
Pre-travel

02
Ticket
Issuance

05
Authorisation
to proceed

06
Baggage
processing

07
Immigration
exit control

Document Check

Flight
08
Security
access

09
Security
screening

10
Flight rebooking

11
Boarding

Arrival
12
Immigration
entry control

13
Baggage
collection

14
Customs

Transfer

h
Simplifying the Business

k
1

INTERNATIONAL AIR TRANSPORT ASSOCIATION 2009

16

5 unavoidable separate steps

Cards / loyalty program

CUSS Kiosk

ATBs

Check-In /
Bag-Drop

BagTags

BCBPs

Security & Immigration

Passports

Boarding

17

Seamless Integrated Process with

DESKO PENTA Scanner and DESKO SHIELD Software
Shared PAX information throughout the Airport
RF Cards

AutoDoors / SBG

NFC

Biometric E-Passorts /
ID / Visa
BCBP & eBP

DESKO
PENTA DocCheck

DESKO
PENTA

DESKO SHIELD SUITE

CUSS / Check-In

Security

Lounge Access
Immigration
/ E-gates

Boarding

Self boarding
gates

18

DESKO FULL PAGE SCANNER :

FP 500 for KIOSK integration or immigration

Full-page, high-resolution passport

and ID document reader

Smallest full-page scanner available

Fast, reliable (no moving

components), easy-to-use

Automatic recognition of passports

and ID cards according to ICAO
9303

Optional ICAO RF-ID e-Passport

module

19

DESKO PENTA Scanner : SITA APC / PTS

The universal Check-In & Boarding Solution for BKK and also LHR to help
tracking the INAD PAX
Your Advantages:
Like a swiss army knife : + 5 Devices LSR,

MSR, OCR, BGR and

Passport Image Scanner - in 1 unit
+ Flatbed 2D BCBP
most reliable for mobile BCBPs
+ Fullpage Passport Scanner
quick and highly reliable scans
Document Matching, Authentification

& Copies in the same process

+ One device for Check-In, Boarding and
Security

20

IATA BUSINESS CASE for INAD PAX :

Currently airlines build systems and processes to identify and check travelers with certain risk profiles

The costs associated with developing these systems, process, training of staff, manning check-in counters etc, is
the first cost driver.
We estimate this to be US$ 0.25 per international passenger carried. This is based on 10% of passengers being
checked at a cost of $2.50 per check.
Despite all of these efforts, improperly documented passengers still manage to slip through the net which costs
the airlines in terms of inadmissible passenger fines and repatriation/management costs and is estimated to be
US$ 0.28 per international passenger carried. This is based on 1 in 20,000 passengers being carried.

Document Compliance Costs

Improperly Documented Passenger Fine Costs
Passengers carried per fine

20,000

Fine, Repatriation & Management costs

$5,500

Fine costs per passenger boarded

$0.28

=> The process needs to be automized to reduce costs

www.desko.de

21

21

Functional Requirements at CKI and Boarding

CURRENT
MSR for cards (FQT, Credit Cards )
OCR for IDs (Passports, APIS )
2D reader for BCBPs
1D reader for Bag Tags
FUTURE
Travel Document Matching
Document Authentication
RFID APIS enhancements
All reading systems have to be
* integrated with the agents work space
* easy to use
* quick (min. response time )
* and RELIABLE
22

Migration Path

IATA RP1701d
Document
Authentication

End to End PAX

Processing

Automated
Boarding, Fast
Lane

Plug & Play

with Current
Technology

NFC,
Biometric and
other RF
Applications
(e.g. RT/FF/
Loyality Cards)

23

PENTA Applications @ Security Checkpoints

In KL & GVA with SITA for Fast Track / Lounge Access

24

SHIELD Client views

Default view
The default agent
client shows
boarding pass details
and the evaluation
result

ID & 2D match
In combination with
PENTA, Shield can
evaluate the boarding
pass info and additionally
reconcile the passenger
name with the name on an
passport or ID document

Split screen
A client that allows to
display the result of two
reading devices
simultaneously.

25

PENTA or FULL PAGE Applications:

From manual process to automated e-gates @ immigration

26

From Flat bed manual boarding at the gates to SBG

Self-Boarding Gates with KABA: Next LH Boarding Gates

27

2nd Generation LH SBG

FRAPORT Document Control

Quick Overview:
Application:

Boarding & Security Checkpoint

DESKO SBG Kit

KABA Speed Lane - double wing door

Printer
Common Use / AEA certified

28

28

Case Study:
2nd Generation LH QBG
FRAPORT Document Control
Typical PAX Scenarios:
PAX with hand / carry on luggage
2 PAX e.g. tail gaiting

amongst many others

Conclusion:
any PAX scenario shall be
processed properly

Airline/ Airport Application

requires a clear message
e.g. PAX process
successfull or Process Error

29
typical PAX scenarios

DESKO PENTA: Give me five functions

30

Time for a demo ?

Passenger service, passport & ID verification, banking, payment
whatever your application is, we are eager to discuss your
requirements and objectives.

Let us show you what

a DESKO solution can do for you!
DESKO Gesellschaft fr Dateneingabesysteme und Konzepte mbH
Gottlieb-Keim-Strae 56, 95448 Bayreuth, GERMANY
Phone +33607525289
Email : pascal.thomas@desko.de
info@desko.de / sales@desko.de

31