Main BSS oriented KPIs

PCH success: helps in dimensionning CCCH resources, may affect MS pageability

RACH success: helps in dimensionning CCCH resources, may affect MS access to the
network
AGCH success: helps in the dimensionning CCCH resources, may affect MS access to
the network
SDCCH traffic: helps in dimensionning signalling resources
SDCCH availability: informs about available SDCCH resources
SDCCH load: helps in anticipating SDCCH upgrade and shows efficiency of the use of
signalling resources
SDCCH blocking: lack of SDCCH resources, directly affects call setup failure, billing has
not started, action needed urgently
SDCCH congestion
SDCCH access probability: 1-SDCCH blocking
SDCCH drop rate: may affect call setup failure, action needed
SDCCH success ratio
TCH traffic: helps in dimensionning TCH resources, traffic is money
TCH usage
TCH holding time
TCH availability: informs about TCH resources available
TCH load: helps in anticipating TCH upgrade and shows efficiency of the use of traffic
resources
TCH blocking: directly affects call setup failure, billing has not started, action needed
urgently
TCH congestion
TCH denied for call request
TCH drop rate: directly affects dropped call rate, billing has stopped, action needed
TCH success ratio after assignment
RxQuality: directly linked to Bit Error Rate, may affect call quality in the case that the
system does not succeed in correcting the erroneous bits
DL/UL Cumulative Quality < 5
Frame Erasure Rate: affect call quality, directly perceived by the end-user
Frequency Load: together with quality indicators (FER and dropped call rate) shows the
efficiency of the spectrum usage
Ho distribution
Ho failure per adjacency
Ho success rate

Segment/Cell/Sector/BTS monitoring (Bad cell)

Paging deleted
Paging buffer
RACH load
SDCCH blocking rate
SDCCH failure rate
TCH blocking rate
TCH failure rate
Handover failure rate
Handover cause UL quality/interference
Handover cause DL quality interference
Drop of number of SDCCH requests
Drop of TCH traffic
Few incoming handovers
Few normal calls

TRX (Bad TRX)

 Bad RxQuality UL 0
Bad RxQuality DL 0
Bad RxQuality UL 7
Bad RxQuality DL 7
Idle UL interference out of band 1
High RxLevUL RxLevDL
High RxLevDL RxLevUL

Adjacencies (Bad Adj)

High handover failures per adjacency basis
High handover blocking per adjacency basis
No or few handovers per adjacency basis

SDCCH failure analysis example

Can be taken out from Network Doctor report 166
Sorted by SDCCH drop total rate
Filtered by SDCCH bids (seizures) > 100
OR
Sorted by SDCCH drop radio rate
Filtered by SDCCH bids (seizures) > 100
Formula : SDCCH success ratio, SDCCH Drop ratio
Target value : SDCCH drop total < 10%
SDCCH drop radio < 3%

Ghost SDCCH
Double-Access /Multiple reservations due to co-Bsic, co-BCCH. Check and improve
frequency plan.
RACH retransmissions/Multiple reservations due to bad coverage or interference and high
numberOfRachRetransmissions. Lower RACH retransmission parameter value. Check and
improve frequency plan and/or downtilt.
RACH retransmissions/Multiple reservations due to mass paging deleted. During festivals/
holidays/ concerts many subscribers are located at the same LAC, paging and rach load
increases considerably. Consider LAC optimization, Abis expansion, paging group
optimization, reduce paging repeat & rach retransmission times during busy hour.

Radio Fails
Check alarms and RxQuality report to verify whether there is a badly functioning TRX. Fix
hardware problem. Check antenna line.
Coverage. Verify TA report and planning tool.
Interference. Check Frequency Plan. Solution e.g. add sites, downtilt antennas, increase
RxLevAccessMin.
Extended coverage of cells in location area borders. Check LU parameters and/or downtilt
100% ABIS Fails
Failure in BTS software (BCSU reset in BSC).
100% AIF Fails
BTS connected to other BSC or BTS is not declared in MSC.

TCH blocking
Can be taken out from Network Doctor report 182
Sort descending by blocking in Busy hour
Formula : TCH denied for call request ratio, TCH call blocking

 Target value :

< 2%

(could be anticipated by traffic consideration)

TCH availability
Check alarms (are TRXs & TSLs in Working State? ), check availability report and RxQuality
report to verify whether there is a badly functioning TRX. Make Loop Tests on TRX. Fix
hardware problem.
TCH capacity
Bad TCH capacity dimensioning. Check number of TRXs.

TCH traffic
Cell is covering a region greater than planned. Verify TA statistics. Change DMAX, or downtilt.
High traffic in some cells. Solution .eg.:
Quality degradation
Add Macrocells
no
Add Microcells
no
Add TRXs with new freq
no
Add TRXs without new freq
no/yes (IUO, FH)
Activate Directed Retry
no/yes
Activate Queuing
no
Activate HR
yes
Activate AMR-HR
no
Activate DADL/B
no/yes
Activate AMH
no/yes
Activate C2 parameter
yes
Modify hoMarginPBGT
yes

TCH drop
Can be taken out from Network Doctor report 163
Sorted by TCH drop total rate
Filtered by TCH norm seizures > 100
OR
Sorted by TCH drops absolute number
Filtered by TCH drop rate > 3 %
Formula : TCH drop call ratio (w/o re-est.), TCH dropped conv. (after TCH ass)
Target value : TCH drop total < 2 %

Radio Fails
Check alarms and RxQuality report to verify whether there is a badly functioning TRX. Fix
hardware problem. Check antenna line.
Coverage. Verify TA report and planning tool.
Interference. Check Frequency Plan. Solution e.g. add sites, downtilt antennas, increase
RxLevAccessMin.
Lack of neighbours
Bad neighbour declaration
Transcoder Failure
Due to synchronisation problem. Synchronisation source set in BTS clock. Change to BSC.
AIF Failure:
Interface failures: problem with ET cards. Solution: block the circuits connected to this card and
then change ET card when available.

Rx Quality
Can be taken out from Network Doctor report 196, 197 and 204

 Sorted reports and 197 ascending by UL/DL cumulative quality

Formula : UL/DL cumulative quality/level ratio
Target value : UL/DL cumulative quality < 5 = 100 %

Rx Quality Rx Quality x Rx Level

Coverage Problem
Bad Quality is due to weak signal. Check TA statistics. Add sites.
Interference Problem
Internal interference. Check if interference profile follows increases in traffic profile. Check
frequency plan and TA statistics. Modify frequency to verify if problem is solved.
External interference. Check if interference is independent of traffic profile.
Due to synchronisation problem. Synchronisation source set in BTS clock. Change to BSC.
HW Problem
Bad quality in all RxLevel classes of ONE TRX. Check alarms to verify whether there is a badly
functioning TRX. Fix hardware problem. Check antenna line.
Swap frequency. If problem persists on the same TRX, fix HW problem.
Bad quality in all RxLevel classes of TWO TRX. Verify combiner or common parts connected to
both TRX

High share of traffic far from the BTS

Internal Interference Problem:
High drop call rate in a certain area. Rx Quality statistics indicates an internal
interference problem. With planning tool evaluate sites with the same frequency interfering candidates. TA statistics will show traffic distance of interfering cells.
Downtilt is needed.
No neighbours in area:
High drop call rate. As this cell is covering na unexpected region, there will be no
close neighbours declared and HO will not happen. Downtilt is needed
Link Balance
If high Drop Call rates are observed, check Link Balance Statistics.
DL > UL: It will be necessary to add a MHA in BTS in order to increase BTS
sensitivity and balance the situation. Another solution can be to decrease cell size
and reduce BTS power.
UL > DL: In this case a Booster can be used to increase DL coverage or to improve

indoor levels.

Network Doctor : Worst Cells Detection

ND134:
This report gives information about the RACH performance per cell
ND163:
This report gives information about the dropped TCH rate per cell as well as where the TCH
dropped
ND166:
This report gives information about the dropped SDCCH rate per cell as well as where the
SDCCH dropped
ND182:
This report gives information about TCH traffic and TCH blocking per cell as well as about
SDCCH traffic and SDCCH blocking per cell
ND186:
This report gives information about the paging performance per cell
ND202:
This report gives information about the Access Grant performance per cell

Network Doctor: Cell Level Performance

Benchmarking Reports: used to orient analysis and solution of the detected problem, output of the
worst cell detection process
ND204
RACH performance
PCH performance
AGCH performance
blocking SDCCH
drop SDCCH per cause
blocking TCH
drop TCH per cause
Handover distribution
Handover failure causes
Idle UL interference
RxQuality/RxLev distribution
FER distribution
Availability SDCCH, TCH, GPRS
ND213: Cell Doctor
ND216: Cell Analyzer

Network Doctor: Other useful reports

ND181: TCH Traffic profile
ND190: Interference Idle UL profile
ND153: Handover per relation
ND196: RxQuality distribution per TRX
ND197: RxQuality distribution per TRX
ND244: RxQuality distribution per AMR codec per TRX
ND245: FER distribution per AMR codec per TRX
ND195: Link Balance per TRX
ND232: TA distribution
ND229: GPRS related KPIs