Arjun Rao

972 822 5244

subra@microinfoinc.com; subrah9@gmail.com
MicroStrategy Developer
Professional Summary

Over 6 years of experience in Information Technology, Business Analysis, Data Analysis, design,
development, testing, implementation and maintenance in data warehousing environment.
Experience in delivering reports, metrics, and dashboard solutions against BI specifications
Experience in MicroStrategy 8.x /9.x Desktop, Report Services, Web, Intelligence
Server, and
OLAP Services.
Experience with MicroStrategy Logical models and Reports adhering to all necessary Business
rules.
Experience in developing Dashboard & Scorecard Reports
Experience on Intelligent Cube Development, Custom widget, visualization development and
implementation.
Experience in writing complex MicroStrategy queries, including the use of relationship filters,
custom groups, consolidations, VLDB properties
Installing, Configuring of all MicroStrategy products including MicroStrategy Desktop,
Administrator, Intelligence Server, Web Server.
Worked directly with End users to determine requirements, design and develop queries to best
meet the clients business needs
Experience on Project creation, schema objects creation, Development of queries, documents &
dashboard with flex based widgets.
Created different types of objects attributes, metrics, filters, prompts, Custom Groups,
Consolidation & also created security model for all users.
Good exposure to data query tools like TOAD and SQL Developer.
System Optimization, performance monitoring and tuning experience in MicroStrategy Business
Intelligence environment using MicroStrategy Enterprise Manager.
Expertise in the concepts of Data Warehousing, Data Marts, ER Modeling, Dimensional
Modeling, Fact & Dimensional Tables. Good understanding of Star and Snowflake schemas
Experience in Managing team of MicroStrategy developers and ETL Team for onsite and offshore
Self-initiative, excellent analytical and communication skills.

Technical Skills
BI Tools
RDBMS
Languages
Environment

MicroStrategy Desktop 9.x/8.x, MicroStrategy Architect, MicroStrategy Agent,

MicroStrategy Web, MicroStrategy Distribution Services, MicroStrategy Intelligence
Server, MicroStrategy Narrowcast Server.
Oracle 8i/9i/10g/11g, MS Access,MS SQL Server 2000/2005, Teradata.
C, SQL, PL/SQL.
MS-DOS, HP UNIX, Windows 2000/NT/2003/XP/7 and Sun OS, Redhat Linux.

Education
Bachelor of Technology in Computer Science Engineering from India

Professional Experience:
Bank of America, Charlotte, NC
MicroStrategy Consultant

October 2013 - Till Date

Responsibilities:
Involved in gathering of business requirements from end clients and translating them into report
specifications for the MicroStrategy platforms.
Involved in Creation of Schema Objects (facts, attributes, hierarchies, Transformation) and
application objects (filters, prompts, metrics, consolidations, custom groups, reports) needed to
create the MicroStrategy objects necessary for the deliverable.
Used several Widgets for Dashboard reporting.
Extensively used report services to create Dynamic Dashboards using panel stacks, selectors,
widgets in flash mode.
Created up to seven layer dynamic dashboard by using panel stacks and selectors which will
provide information for all levels of hierarchy.
Created Drill down dashboards which will allow users to navigate from one dashboard to another.
Extensive use of dynamic dashboard and scorecard to predict the trend in market and very
interactive presentation and use of data. MicroStrategy web (View, interactive, Editable and flash
mode), Subscription feature to improve the performance and mobility of the group.
Created Intelligent Cubes and shared to reduce the database load and decreasing the report
execution time by using the cube services
Successfully created Physical Schema, Indices including unique, secondary, join upon
determining which is best in terms of performances.
Used pass-through functions (apply simple and apply comp) in attributes and filters definitions
Used Advanced Prompts, Conditional, Transformation metrics and Level Metrics for creating
complex reports.
Created Enterprise Manager Reports for various analyses.
Creating & scheduling reports to multiple users via Distribution Services & Data Driven E-mail
Alerts.
Used various apply functions like apply simple; apply comparison and also case statements to
support various business requirements.
Used free form SQL editor for complex report creation.
Involved in partitioning the tables, indexes and management of the schema objects.
Working with MicroStrategy technical support for any critical issue resolution.
Environment: MicroStrategy 9.3.2 (Architect, Desktop, Web Server, Object Manager, Enterprise
Manager, Distribution Services), Windows 7, DB2,MS SQL Server, HTML.
Farm Service Agency, Kansas City, MO
MicroStrategy Consultant

January 2013 - October 2013

Responsibilities:

Involved in the complete Life cycle of the Project and in the data analysis process.
Participated in the end user meetings to obtain the business requirements for creating reports.
Installing, Configuring of all MicroStrategy products including MicroStrategy Desktop,
Administrator, Intelligence Server, Web Server.

Designing Data Marts using different multidimensional modeling techniques such as Star Schema
and Snowflake Schema, Fact and Dimensional tables, Logical and Physical data modeling.
Used Advanced Filters, Conditional, Transformation and Level Metrics for creating complex
reports.
Extensively used MicroStrategy Report Services to generate Report Documents.
Created Intelligent Cubes and shared to reduce the database load and decreasing the report
execution time by using the cube services
Designed an efficient BI Dashboard for the Company Executives, through efficient use of
MicroStrategy Report Services as well as Visual Insight.
Developed MicroStrategy Schema objects and Application objects such as Facts, Attributes,
Transformations and Hierarchies.
Created all possible Metrics, for enabling the end users to generate customized reports by creating
their own Templates and Filters, Administrated MicroStrategy Intelligence Server and Web
Server.
Responsible for the end Users training for the MicroStrategy Web interface.
Involved in Implementation of Security layer for MicroStrategy.
Involved in creating users in MicroStrategy Desktop for testing the reports on the Web interface.

Environment: MicroStrategy 9.2.1/9.3(Desktop, Intelligence Server, Web Server, Object Manager,

Enterprise Manager, Geographical mapping) Oracle database 10g/11g,Teradata, Informatica Designer 6.0,
Windows XP.
Time Warner Cable, El Segundo CA
Consultant

August 2011 December 2012 MicroStrategy

Responsibilities:
Worked with the business analyst and executives to understand requirements for the Executive
dashboard and designed the prototype.
Collaborate with database architect and ETL developers to aid in the design of efficient and
robust data structures for reporting and analysis.
Architected the Schema for the project by creating facts, attributes, and hierarchies.
Created the application objects metrics, filters, Prompts and Reports using MicroStrategy
Desktop to meet report requirements.
Developed the OLAP services by creating the cubes, view filters and derived elements to improve
the performance of the Executive dashboards.
Tuned reports and cubes by using few database functionalities like MLPPI in teradata.
Designed and built pixel perfect report service documents and interactive Flash dashboards.
Build the report builder interface for the Adhoc Analysis.
Created transformations using Transformations by tables for YTD (Year to date), and MTD
(Month to date) for Time Series Analysis.
Analyzed the legacy reports and recreated in the MicroStrategy.
Set up the distribution services for distributing the report output to the different levels of users.
Involved in troubleshooting MicroStrategy Web Reports, and optimizing the SQL using the
VLDB properties.
Resolved the defects during the QA and UAT testing process.

Environment: MicroStrategy 9.0.1 (Web, Desktop), MicroStrategy Intelligence Server, MS SQL Server,
Teradata, Windows2003.
Nationwide Insurance, Columbus, OH
September 2009 August 2011
MicroStrategy Developer
Responsibilities:
Interacted with the users extensively to gather the requirements, and analyzed the needs of the
end users.
Generated and implemented MicroStrategy reports by creating projects, attributes, hierarchies,
metrics, filters, and templates using MicroStrategy Desktop.
Extensively worked in developing Metrics and compound metrics, filters for complex reports.
Involved in troubleshooting MicroStrategy prompt, filter, template, consolidations, and custom
group objects in an enterprise data warehouse team environment.
Created documents with both Grids and graphs as per user requirements.
The Projects were connected to Data warehouse and Metadata Repository through a 3-Tier
Architecture involving MicroStrategy Intelligence Server.
Used analytical and governing settings in VLDB properties to tune the SQL and for calculating
the metrics in dealing with the nulls and zeroes in data.
Narrowcast Server has been used extensively in the various phases of Report generation namely
Self-Subscription, Profile Management, Proactive Information Delivery and alerting, Content
Management and Personalization.
Provided access to the Data Warehouse to a much larger audience by using Narrowcast Server.
The reports and Information have been personalized as per the user requirements.
Involved in Conversion of Corporate Data Model into a Warehouse Star or Snowflake Model
Solely and successfully developed the data model (snowflake) for one of the internal project
using Erwin.
Environment: MicroStrategy 8.1 (Administrator ,Desktop, Web, Intelligent Server, Narrowcast Server),
Oracle 9i, Informatica, UNIX, Windows 2003, ER diagrams, Data Flow diagrams, SQL Server.
L&T Ltd, Hyderabad, India
Jr. Database/MicroStrategy Developer

June 2008 July 2009

Responsibilities:
Gathered requirements from users and converted them to technical specifications.
Performed SQL tuning to minimize data load time. Excellent gain in performance recorded and
also involved in defining requirements, functional specifications, design documentation and test
strategy
Performed SQL tuning to minimize data load time. Excellent gain in performance recorded and
also involved in defining requirements, functional specifications, design documentation and test
strategy
Participated actively in Logical design.
Effectively created DDL scripts and populated tables on Data Warehouse.
Developed Data Validation and Polling processes for some of the ETL designs.
Developed ABC (Audit, Balance and Control) processes in ETL.

Created complex metrics with different level dimensionality, condition and transformations for
user and business specific reporting needs.
Worked extensively with filters, custom groups, prompts, consolidations and transformations so
as to generate reports meeting business needs.
Designed and populated Snowflake Time hierarchy.
Set up the initial metadata by creating Schema Objects and Application Objects.

Environment: MicroStrategy 8.0x/8.1 (Desktop, Web, Intelligent Server), Informatica, UNIX, Windows
2000, Oracle 9i, Data Flow diagram, SQL Server.