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ISO/IEC17065:2012

Conformityassessment Requirementsforbodiescertifyingproducts,
processesandservices

Presentation on the new standard


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2012-09-26

Introduction
This presentation has been developed by the Drafting Group of ISO CASCO WG 29.
The aim is to support all interested parties concerned by the implementation of this
new standard, e.g. conformity assessment bodies, accreditation bodies, industries
with general information and contribute to an harmonized transition.
This is an open presentation without any copyrights and can be used by anyone.
We welcome any information about product certification in your region, country, e. g.
number of schemes, number of accredited certification bodies, number of certificates
under ISO/IEC Guide 65 / ISO/IEC 17065, if you have any please send it to
charlet@iso.org

ISO CASCO Secretary


Sean MacCurtain
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2012-09-26

ISO CASCO Convenor WG 29


Christian Priller

Table of content
Importance / Impact of product certification for global trade

Product, Process and Service Certification

Timeline of Revision ISO/IEC Guide 65 to ISO/IEC 17065

Purpose of Revision ISO/IEC Guide 65 to ISO/IEC 17065

10

Content of ISO/IEC Guide 65 to ISO/IEC 17065

11

Changes of revision ISO/IEC Guide 65 to ISO/IEC 17065

13

ISO/IEC 17065:2012

22

Cross reference ISO/IEC Guide 65:1996 to ISO/IEC 17065:2012

37

Cross reference ISO/IEC 17065:2012 to ISO/IEC Guide 65:1996

46

Back-up slides: examples

55

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Examples - Importance and Impact of


product certification for global trade
An unknown number of sectors, regulators, schemes and CBs run their operation
under this requirements with an unknown number of certificates and products,
this shows the great importance.
Asia

International level
IEC CB Scheme:
74 National Certification Bodies
382 CB Testing Laboratories
45 Satellite Laboratories
2800 Manufacturer's Testing Laboratories
70'000 CB Test Certificates issues in 2011

Europe:
New Legilation Framework (NLF) over 20
European Directives, Trade volume 1500
mrd , about 2000 Notified Bodies
974 accredited certification bodies in Europe
(source: European Co-operation Accreditation)

Germany:
GS-mark
91 bodies

Japan
JIS-mark : 25 certification bodies
JAS-mark: 142 certification bodies
PSE-mark: 10 certification bodies
PSC-mark : 9 certification bodies
PAL : 13 certification bodies
China:
35 accredited Certification Bodies
10 Certification Bodies response for China
Compulsory Certification (CCC)
50,728 companies with 280,000 certificates
for CCC

New Zealand/Australia
36 certification bodies for product certification
70 product certification schemes delivered by 36
accredited bodies

Brasil
70 accredited Certification Bodies
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USA
120 Accredited Certification Bodies

Product, Process and Service Certification


(1)
The overall aim of certifying products, processes or services is to give
confidence to all interested parties that a product, process or service
fulfills specified requirements.
The value of certification is the degree of confidence and trust that is
established by an impartial and competent demonstration of fulfillment
of specified requirements by a third-party.

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Product, Process and Service


Certification (2)
the clients of the
certification
bodies;
consumers and
other members
of the public.

Parties that have


an interest in
certification
include, but are
not limited to:
nongovernmental
organizations;
and
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2012-09-26

the customers
of the
organizations
whose products,
processes or
services are
certified;

governmental
authorities;

Timeline of Revision ISO/IEC Guide 65 to


ISO/IEC 17065
date

activity

200704

1stWG29meeting definition
ofscopeandstructureofrevision

output
WD1

200709

1st DGmeeting

WD2

200804

2nd DGmeeting

WD3

200804

2nd WG29meeting

WD4

200810

3rd DGmeeting

WD5

200903

4th DGmeeting

WD6

200906

3rd WG29meeting

CD1

200907

CDoutforballot

2010-03

ChangeofConvenor Mario
Wittner>ChristianPriller

201004

4th WG29meeting

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Participants

Results ballot

30

35

37
78%approval
1040comments
submitted

43

Timeline of Revision ISO/IEC Guide 65 to


ISO/IEC 17065
date
201006

activity

output
5th DGWG29meeting

201008

CD2outforballotfortwomonths

201101

6th DGmeeting

201102

5th WG29meetinginconjunctionwithWG
32

201105

DISoutforballot

201201

7th DGmeeting(Geneva)

201202

6th WG29meeting(Munich)

201204

FDISoutforvote

201207

FDISapproved

201209

Publication

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Participation

Results ballot

CD2
91%approval
570comments
submitted

DIS

35
88%approval
440comments
submitted

FDIS

30

95%approval inISO
and100% inIEC
IS

Timeline of Revision ISO/IEC Guide 67 to


ISO/IEC 17067
Date

Activity
WG32

Participation

Output

201002

1stWG32meeting
definitionofscopeand
structureofrevision

WD0

12

201009

2ndWGmeeting

WD1

10

201102

3rd WGmeeting

WD2

15

201110

4th WGmeeting

CD

12

201111

CDoutforballot

201204

5th WGmeeting

201206

DISoutforballot

201302

6th WGmeeting

Q22013

FDISoutforballot

Q32013

ISout

Status of ISO/IEC 17067

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2012-09-26

Results(comments/voting)

88%approval
DIS

FDIS

15

Purpose of Revision ISO/IEC Guide 65 to


ISO/IEC 17065
ISO IEC 17065

ISO IEC Guide 65

Maintain theproven
partsofGuide65
Improve where
necessary

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Content of ISO/IEC Guide 65 to ISO/IEC


17065 (1)
The content is aligned with the new structural requirements decided by
ISO CASCO (8 chapters instead of 15 in ISO/IEC Guide 65)

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1.

Scope

2.

Normative references

3.

Terms and definitions

4.

General requirements

5.

Structural requirements

6.

Resource requirements

7.

Process requirements

8.

Management system requirements

Content of ISO/IEC Guide 65 to ISO/IEC


17065 (2)
The obligatory requirements of the ISO/PAS are included in
ISO/IEC17065
1.ISO/PAS17001onImpartialityincludedinclause4.2
2.ISO/PAS17002onConfidentialityincludedinclause4.5
3.ISO/PAS17003onComplaintsandappealsincludedinclause7.13
4.ISO/PAS17004onDisclosureofinformationincludedinclause4.6
5.ISO/PAS17005onUseofmanagementsystemsincludedinclause8

* The PAS requirements may also be addressed in other parts of the


standards than the ones listed above
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Changes of revision ISO/IEC Guide 65 to


ISO/IEC 17065 (1)
The scope in ISO/IEC17065 specifies as in ISO/IEC Guide 65 three objects of
conformity assessment: product, process and service. New are the definitions
of these three terms based on the definitions in ISO 9000 but as service
certification is increasingly used there is a stand alone definition of service
The scope together with Annex B gives information on the application of the
standard for processes and services
The scope clarifies that certification of products, processes and services is a
third-party activity. The scope is to be read in connection with the definition of
certification body in clause 3.12: third-party conformity assessment body
operating certification schemes

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Changes of revision ISO/IEC Guide 65 to


ISO/IEC 17065 (2)

Certification schemes are mandatory part of product certification


(ISO/IEC17065). The requirement to operate one or more certification
schemes is contained in clause 7.1.1. The term scheme replaces the term
system used in ISO/IEC Guide 65

ISO/IEC 17065 does not contain detailed requirements on certification


schemes. Guidelines for understanding, developing, establishing, maintaining
or comparing certification schemes for products, processes and services will
be provided in the future ISO/IEC 17067 Fundamentals of product certification
and product certification schemes

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Changes of revision ISO/IEC Guide 65 to


ISO/IEC 17065 (3)
The definition chapter is considerably improved by definitions on
consultancy
evaluation
product,process,service
certificationrequirement,productrequirement
certificationscheme,certificationschemeowner
scopeofcertification
certificationbody
impartiality

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Changes of revision ISO/IEC Guide 65 to


ISO/IEC 17065 (4)
The requirements on impartiality in clause 4.2 have significantly been improved
compared with the requirements in clause 4.2 o) of ISO/IEC Guide 65. The
obligatory requirements of PAS 17001 are incorporated in clause 4.2. Clause 4.2
clarifies in detail what activities can be performed by the certification body and any
part of the legal entity it belongs to and what activities can be performed by
organizations with which the certification body has relationships

Supplementing the impartiality requirements, a mechanism for safeguarding


impartiality is specified in clause 5.2. This mechanism is based on the
recommended requirements in PAS 17001. It clarifies and details the provisions in
clause 4.2 e) of ISO/IEC Guide 65 to enable the participation of parties
significantly concerned. According to ISO/IEC17065 a possible mechanism can be
a committee established by one or more certification bodies, a committee
implemented by a scheme owner, a governmental authority or an equivalent party

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2012-09-26

Changes of revision ISO/IEC Guide 65 to


ISO/IEC 17065 (5)
The clause 6.2 on resources for evaluation is separated in internal
resources and external resources (outsourcing). According to the
definition in clause 3.3 of ISO/IEC17065, evaluation is a combination
of selection and determination functions of a conformity assessment
activity. Determination functions are normally testing, inspection and
auditing.

Internal and external resources shall meet the applicable requirements


of the relevant International Standards and other documents as
specified by the certification scheme. The relevant International
Standards include for testing ISO/IEC 17025, for inspection ISO/IEC
17020 and for management system auditing ISO/IEC 17021

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Changes of revision ISO/IEC Guide 65


to ISO/IEC 17065 (6)
The process chapter 7 follows the functional approach provided in
ISO/IEC 17000 which consists of
selection
determination

evaluation

review
attestation

Decision andinsuanceofcertificate ifrelevant

surveillance
The functions selection and determination are in 17065 combined as
function evaluation

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2012-09-26

Changes of revision ISO Guide 65 to


ISO/IEC 17065 (7)

The four-eyes principle contained in clause 4.2 f of ISO Guide 65 is kept in


ISO/IEC17065 by clarifying that the review and decision has to be performed by
person(s) different from those who carried out the evaluation whereas review and
decision can be done by the same person(s)

As in ISO/IEC Guide 65 the certification decision shall be made by person(s)


employed by or under contract with the certification body meaning that
subcontracting or otherwise delegating the certification decision is not allowed. The
possibility to use person(s) for the decision who are under the organizational
control (clause 7.6.4) of the certification body is new. Organizational control is for
example whole or majority ownership regarding the legal entity that employs or
contracts the person(s) who make the certification decision

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Changes of revision ISO/IEC Guide 65 to


ISO/IEC 17065 (8)
The management system requirements are concentrated in chapter 8.
According to PAS 17005 the certification body has two options to establish
and maintain a management system that is capable of achieving the
consistent fulfillment of the requirements of ISO/IEC 17065. The
requirements of option A are provided in detail in chapter 8. Option B
gives the possibility to use ISO 9001 as an alternative to fulfill the
requirements contained in chapter 8

An informative Annex A contains principles for certification bodies and


their certification activities which are not requirements. The listed
principles are those inspiring confidence in the certification activities. Key
words are impartiality, competence, confidentiality and openness,
responsiveness to complaints and appeals and responsibility

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Changes of revision ISO/IEC Guide 65 to


ISO/IEC 17065 (9)
Detailed presentation of the most important clauses of the new
ISO/IEC17065:2012

Chapter3
Chapter4
Chapter5
Chapter6(detailed)
Chapter7(detailed)
Chapter8

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ISO/IEC 17065:2012

ISO/IEC17065andrelationtoISO/IECGuide65

The definition chapter is considerably improved


by definitions based on ISO/IEC 17000
Clause 3.
Terms and
definitions

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2012-09-26

Client
Consultancy
Evaluation
product, process, service
certification requirement, product requirement
certification scheme, certification scheme owner
scope of certification
certification body
Impartiality

ISO/IEC 17065:2012
4.Generalrequirements
ISO/IEC17065andrelationtoISO/IECGuide65

No essential changes related to ISO/IEC Guide 65 but


more detailed description in:
Clause 4.1
Legal and
contractual
matters

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legal responsibility (4.1.1)


certification agreement and use of licenses
certificates (4.1.2)
marks of conformity (4.1.3)

ISO/IEC 17065:2012
4.Generalrequirements
ISO/IEC17065andrelationtoISO/IECGuide65

Significant improvements related to ISO/IEC Guide


65:
Clause4.2
Impartiality

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Identification of the risks to impartiality


Impartiality in relation to other parts of the same legal
entity and entities under organizational control
Impartiality in relation to separate legal entities
Firewalls to organizations or personnel providing
consultancy

ISO/IEC 17065:2012
4.Generalrequirements
ISO/IEC17065andrelationtoISO/IECGuide65
Clause4.3
Liabilityand
financing
Clause4.4
Nondiscrimi
natoryconditions
Clause4.5
Confidentiality
Clause4.6
Publicly
available
informations
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NoessentialchangesrelatedtoISO/IECGuide
65butpartiallymoredetaileddescription

ISO/IEC 17065:2012
5.Structuralrequirements
ISO/IEC17065andrelationtoISO/IECGuide65

Clause5.1
Organization

Clause5.2
Safeguarding
Impartiality

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No essential changes related to ISO/IEC Guide 65


but partially more detailed description

Significant changes related to ISO/IEC Guide 65 by


introducing a mechanism for safeguarding impartiality
which can be
a committee established by one or more CBs
a committee implemented by a scheme owner
a governmental authority or an equivalent party.

ISO/IEC 17065:2012
6.Resourcerequirements
ISO/IEC17065andrelationtoISO/IECGuide65

6.1Personnel

NoessentialchangesrelatedtoISO/IECGuide65but
partiallymoredetaileddescription.

6.2Evaluation
resources

SignificantchangesrelatedtoISO/IECGuide65by
introducingamoredetaileddescriptionofinternaland
externalresources.InISO/IECGuide65,externalresources
iscalledsubcontracting.Internalresourcescanalsobe
resourcesunderthedirectcontroloftheCB.

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ISO/IEC 17065:2012
7.ProcessRequirements
ISO/IEC17065andrelationtoISO/IECGuide65

Clause7.1
Scheme

Replacementofthetermsystembythetermscheme.
Guidanceonthedevelopmentofschemeswillbegivenin
futurebyISO/IEC17067.

Clause7.2/7.3
Application

ApplicationclauseinISO/IECGuide65(8.2)isreplacedin
ISO/IEC17065byclauses7.2applicationand7.3
applicationreviewwhichprovidesamoredetailed
information.

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ISO/IEC 17065:2012
7.ProcessRequirements
ISO/IEC17065andrelationtoISO/IECGuide65

Clause7.4
Evaluation

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Thefunctionsselectionanddeterminationare
combinedtothefunctionevaluation.
ApartfromthatnoessentialchangesrelatedtoISO/IEC
Guide65butpartiallymoredetaileddescription

ISO/IEC 17065:2012
7.ProcessRequirements
ISO/IEC17065andrelationtoISO/IECGuide65

Clause7.5
Review

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Introducingthefunctionreviewbasedonthe
functionalapproachprovidedinISO/IEC17000.
Acertificationbodymusthaveallinformationandresults
related totheevaluation tocomplete thereview

ISO/IEC 17065:2012
7.ProcessRequirements
ISO/IEC17065andrelationtoISO/IECGuide65

NoessentialchangesrelatedtoISO/IECGuide65.
Clause7.6
Decision

Newisthepossibilitytousepersonsforthedecisionwho
areundertheorganizationalcontroloftheCB.
Thefunctiondecisionisbasedonthefoureyes
principalandcannotbeoutsourced(subcontracted).

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ISO/IEC 17065:2012
7.ProcessRequirements
ISO/IEC17065andrelationtoISO/IECGuide65

Clause7.7
Documentation

Clause7.8
Directory

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NoessentialchangesrelatedtoISOGuide65butpartially
moredetaileddescription

ISO/IEC 17065:2012
7.ProcessRequirements
ISO/IEC17065andrelationtoISO/IECGuide65

Clause7.9
Surveillance

NoessentialchangesrelatedtoISOGuide65butpartially
moredetaileddescription.

Clause7.10
Changes

ImprovementrelatedtoISOGuide65byintroducingamore
detaileddescriptionofchangesaffectingcertification
(introducedbytheschemeorinitiatedbytheclient).

Clause7.11
Status

ImprovementrelatedtoISOGuide65bymoredetailed
descriptionoftermination,reduction,suspensionorwithdrawal
ofcertification.

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ISO/IEC 17065:2012
7.ProcessRequirements
ISO/IEC17065andrelationtoISO/IECGuide65

7.12Records

7.13Complaints/
Appeals

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NoessentialchangesrelatedtoISO/IECGuide65

AlignmentwithISOPAS17003

ISO/IEC 17065:2012
ISO/IEC17065andrelationtoISO/IECGuide65

Clause8.
Management
system

AlignmentwithISOPAS17005,introducingtwo
alternativeoptions.
TherequirementsforoptionAarecontainedin8.2to
8.8.
OptionBisbasedonISO9001.

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ISO/IEC 17065:2012
ISO/IEC17065andrelationtoISO/IECGuide65

Principles
(AnnexA)

TheinformativeAnnexAcontainstheprinciples(no
requirements)forproductcertificationbodiesandtheir
activities.

Processand
services
(AnnexB)

TheinformativeAnnexBprovidesexplanationsfor
applicationofthisstandardforcertificationofprocesses
andservices.

Page 36
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Cross reference ISO/IEC Guide


65:1996 to ISO/IEC 17065:2012 (1)
Toproperly compareISO/IECGuide65andISO/IEC17065andbefore going
through thecrossreference tablesthat follows,we recommend reading the
documentcontextual changesinProductcertificationsince publicationof
ISO/IECGuide65that is next tothis presentation onISOOnline.

Asnotedinthisdocument,theunderlyingconceptsofconformity
assessment,andproductcertificationinparticular,advancedsignificantly
between1996(thepublicationofISO/IECGuide65)and2009(theinitial
draftingofISO/IECDIS17065). InsomecasestherequirementfromISO/IEC
Guide65hasbeenCHANGED (notsimplyrestatedorreworded)andthe
crossreferenceisintendedtohighlightthechange
Page 37
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Cross reference ISO/IEC Guide 65:1996 to


ISO/IEC 17065:2012 (2)
ISO/IEC Guide 65:1996

ISO/IEC 17065:2012

1.1/1st paragraph/competent

1.1/1st paragraph/third-party

1 3rd sentence/3.12

1.1/1st paragraph/certification
system
1.1/2nd paragraph/product,
process, service
1.2

3.9/7.1.1

7.1.1 Note 1 and 2

3.1

3.1

4.1.1

4.4.1

4.1.2

4.4.2/4.4.3

4.1.3/1st and 2nd sentence

7.1.2

4.1.3/3rd sentence

7.1.3

4.1.4

4.4.4

4.2 a)

4.2

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Remarks

System scheme

1 1st sen./3.4/3.5/3.6/Annex B

Supplier client

Cross reference ISO/IEC Guide 65:1996 to


ISO/IEC 17065:2012 (3)
ISO/IEC Guide 65:1996

ISO/IEC 17065:2012

4.2 b)

7.6.1

4.2 c)

5.1.3

4.2 d)

4.1.1

4.2 e) 1st sentence

5.1.1

4.2 e) 2nd sentence

4.2.4/5.2

4.2 f)

7.6.2

4.2 g)

4.1.2.1

4.2 h)

4.3.1

4.2 i)

4.3.2

4.2 j)

6.1.1.1

4.2 k)

4.2 l)

8.2.4,5.1.2

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Remarks

Cross reference ISO/IEC Guide 65:1996 to


ISO/IEC 17065:2012 (4)
ISO/IEC Guide 65:1996

ISO/IEC 17065:2012

4.2 m)

4.2.2, 4.2.5

4.2 n)

5.1.4

4.2 o)/related bodies

4.2.7/4.2.8

4.2 o) 1)

4.2.6 a) c)

4.2 o) 2)

4.2.6 d) and e)

4.2 o) 3)

4.2.3

4.2 p)

7.13

4.3/1st paragraph/1st sentence

7.4.4

4.3/1st paragraph/2nd sentence

7.1.2

4.3/2nd paragraph

6.2.1

4.4

6.2.2

4.4 Note 2

7.4.5

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Remarks

Cross reference ISO/IEC Guide 65:1996 to


ISO/IEC 17065:2012 (5)
ISO/IEC Guide 65:1996

ISO/IEC 17065:2012

4.4 Note 3

7.4.5 Note

4.5

4.5.3 a)

8.2.1

4.5.3 c)

6.1.2.2

4.5.3 d)

5.1.2

4.5.3 e)

5.1.2

4.5.3 f)

8.5

4.5.3 g)

8.3

4.5.3 h)

8.2.5

4.5.3 i)

6.1.2.1

4.5.3 j)

6.2.2.4 d)

Page 41
2012-09-26

Remarks

ISO/IEC17065 requirement
applies only to individuals in the
certification process
ISO/IEC17065 requirement
more focused

Cross reference ISO/IEC Guide 65:1996 to


ISO/IEC 17065:2012 (6)
ISO/IEC Guide 65:1996

ISO/IEC 17065:2012

4.5.3 l)

4.5.3 l) 1)

7.11, 7.7.3

4.5.3 l) 2)

8.3

4.5.3 m)

7.13

4.5.3 n)

8.6

4.6.1

17000 5.1; 17000 5.2; 7.6.2; 7.9.2; 7.11

4.6.2 a) and b)

17000 5.1; 17000 5.2; 7.6.2; 7.9.2; 7.11

4.6.2 c)

7.10

4.7.1

8.6

4.7.2

8.5

4.8.1 b)

4.6 a)

4.8.1 c)

4.6 a)

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Remarks

Cross reference ISO/IEC Guide 65:1996 to


ISO/IEC 17065:2012 (7)
ISO/IEC Guide 65:1996

ISO/IEC 17065:2012

4.8.1 d)

4.6 b)

4.8.1 e)

4.6 c)

4.8.1 f)

4.6 d)

4.8.1 g)

7.8

4.8.2

8.2/8.3

4.9

7.12/8.4

4.10

4.5

4.10.1

6.1.1.3

5.1.1

6.1.1.2

5.1.2

6.1.2.1 d)/8.2.5

5.2.1

6.1.2.1

5.2.2

6.1.3

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Remarks

Cross reference ISO/IEC Guide 65:1996 to


ISO/IEC 17065:2012 (8)
ISO/IEC Guide 65:1996

ISO/IEC 17065:2012

5.2.3

6.1.2.2

7.10

7.13

8.1.1

4.6 a), 4.6 c

8.1.2

4.1.2.2

8.1.3

4.6 a)/7.1.3

8.2

7.2, 7.3

8.2.1/application form

7.2 Note 2

9.1

7.3.1 7.3.4

9.2

7.4.1

9.3

7.4.2

Page 44
2012-09-26

Remarks

Cross reference ISO/IEC Guide 65:1996 to


ISO/IEC 17065:2012 (9)
ISO/IEC Guide 65:1996

ISO/IEC 17065:2012

9.4

7.4.3

10

7.4.4

11

7.4.9

11 b)/nonconformities

7.4.6

12.1

7.6.2

12.2

7.6.1

12.3

7.7

12.4

7.10

13

7.9

13.2

4.1.2.2 k)/7.10

14

4.1.3

15

4.1.2.2 j)

Page 45
2012-09-26

Remarks

Cross reference ISO/IEC 17065:2012 to


ISO/IEC Guide 65:1996 (1)
ISO/IEC 17065:2012

ISO/IEC Guide 65:1996

1.1/1st paragraph/competent

1 1st sen./3.4/3.5/3.6/Annex B

1.1/2nd paragraph/product, process, service

1 3rd sentence/3.12

1.1/1st paragraph/third-party

3.1

3.1

3.4

1.1/2nd paragraph/product, process, service

3.5

1.1/2nd paragraph/product, process, service

3.6

1.1/2nd paragraph/product, process, service

3.9/7.1.1

1.1/1st paragraph/certification system

4.1.1

4.2 d)

4.1.2.1

4.2 g

4.1.2.2

8.1.2, 8.2.1

Page 46
2012-09-26

Cross reference ISO/IEC 17065:2012 to


ISO/IEC Guide 65:1996 (2)
ISO/IEC 17065:2012

ISO/IEC Guide 65:1996

4.1.3

14

4.2

4.2 a; 4.2 e; 4.2 m; 4.2 o

4.3.1

4.2 h

4.3.2

4.2 i)

4.4.1

4.1.1

4.4.2/4.4.3

4.1.2

4.4.3

4.1.2

4.4.4

4.1.4

4.5

4.10

4.6 a)

4.8.1 b)

4.6 a)

4.8.1 c)

4.6 a)

8.1.1

Page 47
2012-09-26

Cross reference ISO/IEC 17065:2012 to


ISO/IEC Guide 65:1996 (3)
ISO/IEC 17065:2012

ISO/IEC Guide 65:1996

4.6 a)/7.1.3

8.1.3

4.6 b)

4.8.1 d)

4.6 c)

4.8.1 e)

4.6 d)

4.8.1 f)

5.1.1

4.2 e) 1st sentence

5.1.2

4.2 l)

5.1.2

4.5.3 d)

5.1.2

4.5.3 e) 17065 requirement more focused

5.1.3

4.2 c)

5.1.4

4.2 n)

Page 48
2012-09-26

Cross reference ISO/IEC 17065:2012 to


ISO/IEC Guide 65:1996 (4)
ISO/IEC 17065:2012

ISO/IEC Guide 65:1996

5.2

4.2 e) 2nd sentence

6.1.1.1/6.1.1.2

4.2 j)

6.1.1.2

5.1.1

6.1.1.3

4.10.1

6.1.2.1

4.5.3 i)

6.1.2.1

5.2.1

6.1.2.1 d)/8.2.5

5.1.2

6.1.2.2
6.1.2.2

4.5.3 c) 17065 requirement applies only to


individuals in the certification process
5.2.3

6.1.3

5.2.2

6.2.1

4.3/2nd paragraph

6.2.2

4.4

Page 49
2012-09-26

Cross reference ISO/IEC 17065:2012 to


ISO/IEC Guide 65:1996 (5)
ISO/IEC 17065:2012

ISO/IEC Guide 65:1996

6.2.2.4 d)

4.5.3 j)

7.1.1

1.1/1st paragraph/certification system

7.1.1 Note 1 and 2

1.2

7.1.2

4.1.3/1st and 2nd sentence

7.1.2

4.3/1st paragraph/2nd sentence

7.1.3

4.1.3/3rd sentence

7.1.3

8.1.3

Page 50
2012-09-26

Cross reference ISO/IEC 17065:2012 to


ISO/IEC Guide 65:1996 (6)
ISO/IEC 17065:2012

ISO/IEC Guide 65:1996

7.2

8.2

7.2 Note 2

8.2.1/application form

7.3

9.1

7.4.1

9.2

7.4.2

9.3

7.4.3

9.4

7.4.4

4.3/1st paragraph/1st sentence

7.4.4

10

7.4.5

4.4 Note 2

7.4.5 Note

4.4 Note 3

7.4.6

11 b)/nonconformities

Page 51
2012-09-26

Cross reference ISO/IEC 17065:2012 to


ISO/IEC Guide 65:1996 (7)
ISO/IEC 17065:2012

ISO/IEC Guide 65:1996

7.4.9

11

7.6.1

4.2 b)

7.6.1

12.2

7.6.2

4.2 f)

7.6.2

12.1

7.7

12.3

7.8

4.8.1 g)

7.9

13

7.10

4.6.2 c)

7.10

7.10

12.4

7.10

13.2

Page 52
2012-09-26

Cross reference ISO/IEC 17065:2012 to


ISO/IEC Guide 65:1996 (8)
ISO/IEC 17065:2012

ISO/IEC Guide 65:1996

7.11

4.5.3 l) 1), 4.6.1; 4.6.2 a; 4.6.2 b

7.12/8.4

4.9

7.13

4.2 p)

7.13

4.5.3 m)

7.13

4.2 k)

8.2.4

4.2 l)

8.2.5

4.5.3 h) / 5.1.2

8.2/8.3

4.8.2

8.3

4.8.2

8.3

4.5.3 g)

Page 53
2012-09-26

Cross reference ISO/IEC 17065:2012 to


ISO/IEC Guide 65:1996 (8)
ISO/IEC 17065:2012

ISO/IEC Guide 65:1996

8.3

4.5.3 l) 2)

8.4

4.9

8.5

4.5.3 f)

8.5

4.7.2

8.6

4.5.3 n)

8.6

4.7.1

8.7

4.5.3 k)

Annex B

1.1/2nd paragraph/product, process, service

Page 54
2012-09-26

Back up slides
Thefollowing slides aremeant tocomplement the
presentation asthey give moredetails andprovide some
examples onsome oftheclausesandconceptsofthe
standard
These slides will be added toovertimetomake them more
comprehensive.Any questionsonthebackupslides can be
directed toCASCOSecretariat(charlet@iso.org)

Page 55
2012-09-26

History and Relationship

1990

1980
ISOGuide40
1983

2000
ISOGuide65
1996

ISOGuide23
1982

ISOGuide23
1982

ISOGuide67
1981

ISOGuide67
1981

Page 56
2012-09-26

2010

2012

ISO/IEC17065
ISO/IEC17067
2013
until than
existing ISO
Guide23
and 67

Relation between certification body and


scheme owner
Schemeowner
runsascheme

Scheme

Stakeholder

Scheme owner
manufactorer,
operator,
deliverer ofa
product,process or
services

CertificationBody
and
Conformity
assessment

Customer
Scheme owner can be the certification body,governmenal authority,
trade association,group of CBS,..
Page 57
2012-09-26

Guidelinesfor
schemesare
givenin
ISO/IEC17067
Requirements
forcertification
bodiesare
giveninISO/IEC
17065
ISO/IEC17030
forthelabels
andtheiruse

Examples of resources used for


testing, inspection and auditing
Certificationbody

Testing with
own ressource/
equipment

Useequipment from
Manufacturer(under
theCBcontrol)

Testreportsfrom
bodiesorparties
other than theCB

Full
outsourcing

Allthose examples arecovered inClauses6ofISO/IEC17065

Page 58
2012-09-26

Examples of Resources Personnel

CertificationBody

Own Personnel

Work Contract

FreeLancer

related Company

Contract

Allthose examples arecovered inClause6ofISO/IEC17065

Page 59
2012-09-26

Agreement

Examples: how a CB can be


positioned in a bigger organisation
Holding

LegalEntity
2

LegalEntity1

Div.1.1

Business
Area1.1.1

Reg.1.1

Reg.1.2

LegalEntity
3

LegalEntity
4

CB

LegalEntity
3.1

Div.4.1

Dep.2.1

LegalEntity
3.2

Div.4.2

Business
Area.1.1.2

ThisshowspossiblepositionofaCBwithin abigger organisation


Page 60
2012-09-26

Div.4.3

Ext.

Example of possible arrangement for


Organizational Control
Certification
Body
Organizational Control is to
supervise that the related
company does not influence
the person in its work for the
CB

Agreement to
follow CB rules
and procedure

Related
company

Person/employee
Work contract

ThisrelatestoClause7.6.4ofISO/IEC17065.Thisis onepossibility for


organisational controlamong many
Page 61
2012-09-26

Functional Approach
Thefunctional approach is described inISO/IEC17000(left partofthechart below)

Selection
Evaluation
Determination
Review
Attestation
Surveillance

Insuance of a
certificate after
decision

Therightpartofthechart (evaluation Insuance ofcertificate)is theterminology


used inISO/IEC17065
Page 62
2012-09-26

Process steps / requirements


7.1

General

7.2

Application

7.3

Applicationreview

7.4

Evaluation

7.5

Review

7.6

Certificationdecision

7.7

Certificationdocumentation

7.8

Directoryofcertifiedproducts

7.9

Surveillance

7.10 Changesaffectingcertification
7.11 Termination,reduction,suspensionorwithdrawalofcertification
7.12 Records
7.13 Complaintsandappeals

Page 63
2012-09-26

Maintenance group (1)


Mandate
Maintainaknowledgebase(e.g.thereasonwhyarequirementhasbeenincluded).
AssistCASCOSecretariatwithqueriesrelatedtothestandard.
Provideexpertiseandbeavailableasapanelmemberfortheinterpretationprocess.
Adviseonanyamendmentsandcorrigendumbetweenrevisions.
Anyotherfunctiondirectlyrelatedtothecontentofthestandard.

Thelevel ofwork is expected tobe limited.Thereis nomeetingforeseen.It


is mainly required from themembers tobe available tofulfill thefunctions
described above.
Suggestionis that themembers ofthedrafting groupwould be themembers
ofthemaintenancegroup.
Page 64
2012-09-26

Maintenance group (2) Members


Mr.SumioAsada

JISC(Japan)

Ms.AndreaBarrosoMeloMonteiro deQueiroz

ABNT(Brazil)

Mr.Alister Dalrymple

AFNOR(France)

Ms.Yunhua Chen

SAC(China)

Mr.IanCleare

BSI(UnitedKingdom)

Mr.GraemeDrake

SA(Australia)

Mr.Reinaldo Figueiredo

ANSI(USA)

Mr.SteveKeeling

SA(Australia)

Mr.PedroLoste

AENOR(Spain)

Mr.LeifMadsen

DS(Denmark)

Mr.PaulMoliski

IAF

Mr.KeithMowry

ANSI(USA)

Mr.ChristianPriller(Convenor WG29)

DIN(Germany)

Mr Jaap Prummel

NEN(Netherlands)

Mr. LorenzRoggli

SNV(Switzerland) ILAC

Mr.HinrichSchaub

ON(Austria)

Mr.ThomasFacklam

IAF

Mr.Hanspeter Ischi

SNV(Switzerland) ILACalternate

Mr.Heribert Schorn

(DIN Germany)

Mr.AlanSquirrell

ILAC

Mr.PierredeRuvo

IEC

Page 65
2012-09-26

Thank you a great work goes to


finish
After a long and intensive work with ISO CASCO WG 29 over the last years
I like to say Thank you as your Convenor,
hopefully not to forget somebody or something now, If so, I say sorry in advance.
I like to say Thank you to ISO Secretary, to all of them,
To my parent Convenor Mario Wittner,
To all of you and to everybody for your great credit, support and nice and hard discussions,
To the support of the Drafting Group, without them it would not be possible for me.
Looking in front of, I see the result of a very well balanced new standard for the economic system
and all participants in the system.
And hope to see you all soon, it was a pleasure for me to work so close with you !
I wish you all good luck, health and success
Yours Christian Priller, Convenor
Page 66
2012-09-26

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