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Conformityassessment Requirementsforbodiescertifyingproducts,
processesandservices
Introduction
This presentation has been developed by the Drafting Group of ISO CASCO WG 29.
The aim is to support all interested parties concerned by the implementation of this
new standard, e.g. conformity assessment bodies, accreditation bodies, industries
with general information and contribute to an harmonized transition.
This is an open presentation without any copyrights and can be used by anyone.
We welcome any information about product certification in your region, country, e. g.
number of schemes, number of accredited certification bodies, number of certificates
under ISO/IEC Guide 65 / ISO/IEC 17065, if you have any please send it to
charlet@iso.org
Table of content
Importance / Impact of product certification for global trade
10
11
13
ISO/IEC 17065:2012
22
37
46
55
Page 3
2012-09-26
International level
IEC CB Scheme:
74 National Certification Bodies
382 CB Testing Laboratories
45 Satellite Laboratories
2800 Manufacturer's Testing Laboratories
70'000 CB Test Certificates issues in 2011
Europe:
New Legilation Framework (NLF) over 20
European Directives, Trade volume 1500
mrd , about 2000 Notified Bodies
974 accredited certification bodies in Europe
(source: European Co-operation Accreditation)
Germany:
GS-mark
91 bodies
Japan
JIS-mark : 25 certification bodies
JAS-mark: 142 certification bodies
PSE-mark: 10 certification bodies
PSC-mark : 9 certification bodies
PAL : 13 certification bodies
China:
35 accredited Certification Bodies
10 Certification Bodies response for China
Compulsory Certification (CCC)
50,728 companies with 280,000 certificates
for CCC
New Zealand/Australia
36 certification bodies for product certification
70 product certification schemes delivered by 36
accredited bodies
Brasil
70 accredited Certification Bodies
Page 4
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USA
120 Accredited Certification Bodies
Page 5
2012-09-26
the customers
of the
organizations
whose products,
processes or
services are
certified;
governmental
authorities;
activity
200704
1stWG29meeting definition
ofscopeandstructureofrevision
output
WD1
200709
1st DGmeeting
WD2
200804
2nd DGmeeting
WD3
200804
2nd WG29meeting
WD4
200810
3rd DGmeeting
WD5
200903
4th DGmeeting
WD6
200906
3rd WG29meeting
CD1
200907
CDoutforballot
2010-03
ChangeofConvenor Mario
Wittner>ChristianPriller
201004
4th WG29meeting
Page 7
2012-09-26
Participants
Results ballot
30
35
37
78%approval
1040comments
submitted
43
activity
output
5th DGWG29meeting
201008
CD2outforballotfortwomonths
201101
6th DGmeeting
201102
5th WG29meetinginconjunctionwithWG
32
201105
DISoutforballot
201201
7th DGmeeting(Geneva)
201202
6th WG29meeting(Munich)
201204
FDISoutforvote
201207
FDISapproved
201209
Publication
Page 8
2012-09-26
Participation
Results ballot
CD2
91%approval
570comments
submitted
DIS
35
88%approval
440comments
submitted
FDIS
30
95%approval inISO
and100% inIEC
IS
Activity
WG32
Participation
Output
201002
1stWG32meeting
definitionofscopeand
structureofrevision
WD0
12
201009
2ndWGmeeting
WD1
10
201102
3rd WGmeeting
WD2
15
201110
4th WGmeeting
CD
12
201111
CDoutforballot
201204
5th WGmeeting
201206
DISoutforballot
201302
6th WGmeeting
Q22013
FDISoutforballot
Q32013
ISout
Page 9
2012-09-26
Results(comments/voting)
88%approval
DIS
FDIS
15
Maintain theproven
partsofGuide65
Improve where
necessary
Page 10
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1.
Scope
2.
Normative references
3.
4.
General requirements
5.
Structural requirements
6.
Resource requirements
7.
Process requirements
8.
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Page 14
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Page 15
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Page 16
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Page 17
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evaluation
review
attestation
surveillance
The functions selection and determination are in 17065 combined as
function evaluation
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Chapter3
Chapter4
Chapter5
Chapter6(detailed)
Chapter7(detailed)
Chapter8
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ISO/IEC 17065:2012
ISO/IEC17065andrelationtoISO/IECGuide65
Page 22
2012-09-26
Client
Consultancy
Evaluation
product, process, service
certification requirement, product requirement
certification scheme, certification scheme owner
scope of certification
certification body
Impartiality
ISO/IEC 17065:2012
4.Generalrequirements
ISO/IEC17065andrelationtoISO/IECGuide65
Page 23
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ISO/IEC 17065:2012
4.Generalrequirements
ISO/IEC17065andrelationtoISO/IECGuide65
Page 24
2012-09-26
ISO/IEC 17065:2012
4.Generalrequirements
ISO/IEC17065andrelationtoISO/IECGuide65
Clause4.3
Liabilityand
financing
Clause4.4
Nondiscrimi
natoryconditions
Clause4.5
Confidentiality
Clause4.6
Publicly
available
informations
Page 25
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NoessentialchangesrelatedtoISO/IECGuide
65butpartiallymoredetaileddescription
ISO/IEC 17065:2012
5.Structuralrequirements
ISO/IEC17065andrelationtoISO/IECGuide65
Clause5.1
Organization
Clause5.2
Safeguarding
Impartiality
Page 26
2012-09-26
ISO/IEC 17065:2012
6.Resourcerequirements
ISO/IEC17065andrelationtoISO/IECGuide65
6.1Personnel
NoessentialchangesrelatedtoISO/IECGuide65but
partiallymoredetaileddescription.
6.2Evaluation
resources
SignificantchangesrelatedtoISO/IECGuide65by
introducingamoredetaileddescriptionofinternaland
externalresources.InISO/IECGuide65,externalresources
iscalledsubcontracting.Internalresourcescanalsobe
resourcesunderthedirectcontroloftheCB.
Page 27
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ISO/IEC 17065:2012
7.ProcessRequirements
ISO/IEC17065andrelationtoISO/IECGuide65
Clause7.1
Scheme
Replacementofthetermsystembythetermscheme.
Guidanceonthedevelopmentofschemeswillbegivenin
futurebyISO/IEC17067.
Clause7.2/7.3
Application
ApplicationclauseinISO/IECGuide65(8.2)isreplacedin
ISO/IEC17065byclauses7.2applicationand7.3
applicationreviewwhichprovidesamoredetailed
information.
Page 28
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ISO/IEC 17065:2012
7.ProcessRequirements
ISO/IEC17065andrelationtoISO/IECGuide65
Clause7.4
Evaluation
Page 29
2012-09-26
Thefunctionsselectionanddeterminationare
combinedtothefunctionevaluation.
ApartfromthatnoessentialchangesrelatedtoISO/IEC
Guide65butpartiallymoredetaileddescription
ISO/IEC 17065:2012
7.ProcessRequirements
ISO/IEC17065andrelationtoISO/IECGuide65
Clause7.5
Review
Page 30
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Introducingthefunctionreviewbasedonthe
functionalapproachprovidedinISO/IEC17000.
Acertificationbodymusthaveallinformationandresults
related totheevaluation tocomplete thereview
ISO/IEC 17065:2012
7.ProcessRequirements
ISO/IEC17065andrelationtoISO/IECGuide65
NoessentialchangesrelatedtoISO/IECGuide65.
Clause7.6
Decision
Newisthepossibilitytousepersonsforthedecisionwho
areundertheorganizationalcontroloftheCB.
Thefunctiondecisionisbasedonthefoureyes
principalandcannotbeoutsourced(subcontracted).
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ISO/IEC 17065:2012
7.ProcessRequirements
ISO/IEC17065andrelationtoISO/IECGuide65
Clause7.7
Documentation
Clause7.8
Directory
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NoessentialchangesrelatedtoISOGuide65butpartially
moredetaileddescription
ISO/IEC 17065:2012
7.ProcessRequirements
ISO/IEC17065andrelationtoISO/IECGuide65
Clause7.9
Surveillance
NoessentialchangesrelatedtoISOGuide65butpartially
moredetaileddescription.
Clause7.10
Changes
ImprovementrelatedtoISOGuide65byintroducingamore
detaileddescriptionofchangesaffectingcertification
(introducedbytheschemeorinitiatedbytheclient).
Clause7.11
Status
ImprovementrelatedtoISOGuide65bymoredetailed
descriptionoftermination,reduction,suspensionorwithdrawal
ofcertification.
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ISO/IEC 17065:2012
7.ProcessRequirements
ISO/IEC17065andrelationtoISO/IECGuide65
7.12Records
7.13Complaints/
Appeals
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NoessentialchangesrelatedtoISO/IECGuide65
AlignmentwithISOPAS17003
ISO/IEC 17065:2012
ISO/IEC17065andrelationtoISO/IECGuide65
Clause8.
Management
system
AlignmentwithISOPAS17005,introducingtwo
alternativeoptions.
TherequirementsforoptionAarecontainedin8.2to
8.8.
OptionBisbasedonISO9001.
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ISO/IEC 17065:2012
ISO/IEC17065andrelationtoISO/IECGuide65
Principles
(AnnexA)
TheinformativeAnnexAcontainstheprinciples(no
requirements)forproductcertificationbodiesandtheir
activities.
Processand
services
(AnnexB)
TheinformativeAnnexBprovidesexplanationsfor
applicationofthisstandardforcertificationofprocesses
andservices.
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Asnotedinthisdocument,theunderlyingconceptsofconformity
assessment,andproductcertificationinparticular,advancedsignificantly
between1996(thepublicationofISO/IECGuide65)and2009(theinitial
draftingofISO/IECDIS17065). InsomecasestherequirementfromISO/IEC
Guide65hasbeenCHANGED (notsimplyrestatedorreworded)andthe
crossreferenceisintendedtohighlightthechange
Page 37
2012-09-26
ISO/IEC 17065:2012
1.1/1st paragraph/competent
1.1/1st paragraph/third-party
1 3rd sentence/3.12
1.1/1st paragraph/certification
system
1.1/2nd paragraph/product,
process, service
1.2
3.9/7.1.1
3.1
3.1
4.1.1
4.4.1
4.1.2
4.4.2/4.4.3
7.1.2
4.1.3/3rd sentence
7.1.3
4.1.4
4.4.4
4.2 a)
4.2
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Remarks
System scheme
1 1st sen./3.4/3.5/3.6/Annex B
Supplier client
ISO/IEC 17065:2012
4.2 b)
7.6.1
4.2 c)
5.1.3
4.2 d)
4.1.1
5.1.1
4.2.4/5.2
4.2 f)
7.6.2
4.2 g)
4.1.2.1
4.2 h)
4.3.1
4.2 i)
4.3.2
4.2 j)
6.1.1.1
4.2 k)
4.2 l)
8.2.4,5.1.2
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Remarks
ISO/IEC 17065:2012
4.2 m)
4.2.2, 4.2.5
4.2 n)
5.1.4
4.2.7/4.2.8
4.2 o) 1)
4.2.6 a) c)
4.2 o) 2)
4.2.6 d) and e)
4.2 o) 3)
4.2.3
4.2 p)
7.13
7.4.4
7.1.2
4.3/2nd paragraph
6.2.1
4.4
6.2.2
4.4 Note 2
7.4.5
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Remarks
ISO/IEC 17065:2012
4.4 Note 3
7.4.5 Note
4.5
4.5.3 a)
8.2.1
4.5.3 c)
6.1.2.2
4.5.3 d)
5.1.2
4.5.3 e)
5.1.2
4.5.3 f)
8.5
4.5.3 g)
8.3
4.5.3 h)
8.2.5
4.5.3 i)
6.1.2.1
4.5.3 j)
6.2.2.4 d)
Page 41
2012-09-26
Remarks
ISO/IEC17065 requirement
applies only to individuals in the
certification process
ISO/IEC17065 requirement
more focused
ISO/IEC 17065:2012
4.5.3 l)
4.5.3 l) 1)
7.11, 7.7.3
4.5.3 l) 2)
8.3
4.5.3 m)
7.13
4.5.3 n)
8.6
4.6.1
4.6.2 a) and b)
4.6.2 c)
7.10
4.7.1
8.6
4.7.2
8.5
4.8.1 b)
4.6 a)
4.8.1 c)
4.6 a)
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Remarks
ISO/IEC 17065:2012
4.8.1 d)
4.6 b)
4.8.1 e)
4.6 c)
4.8.1 f)
4.6 d)
4.8.1 g)
7.8
4.8.2
8.2/8.3
4.9
7.12/8.4
4.10
4.5
4.10.1
6.1.1.3
5.1.1
6.1.1.2
5.1.2
6.1.2.1 d)/8.2.5
5.2.1
6.1.2.1
5.2.2
6.1.3
Page 43
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Remarks
ISO/IEC 17065:2012
5.2.3
6.1.2.2
7.10
7.13
8.1.1
8.1.2
4.1.2.2
8.1.3
4.6 a)/7.1.3
8.2
7.2, 7.3
8.2.1/application form
7.2 Note 2
9.1
7.3.1 7.3.4
9.2
7.4.1
9.3
7.4.2
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Remarks
ISO/IEC 17065:2012
9.4
7.4.3
10
7.4.4
11
7.4.9
11 b)/nonconformities
7.4.6
12.1
7.6.2
12.2
7.6.1
12.3
7.7
12.4
7.10
13
7.9
13.2
4.1.2.2 k)/7.10
14
4.1.3
15
4.1.2.2 j)
Page 45
2012-09-26
Remarks
1.1/1st paragraph/competent
1 1st sen./3.4/3.5/3.6/Annex B
1 3rd sentence/3.12
1.1/1st paragraph/third-party
3.1
3.1
3.4
3.5
3.6
3.9/7.1.1
4.1.1
4.2 d)
4.1.2.1
4.2 g
4.1.2.2
8.1.2, 8.2.1
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4.1.3
14
4.2
4.3.1
4.2 h
4.3.2
4.2 i)
4.4.1
4.1.1
4.4.2/4.4.3
4.1.2
4.4.3
4.1.2
4.4.4
4.1.4
4.5
4.10
4.6 a)
4.8.1 b)
4.6 a)
4.8.1 c)
4.6 a)
8.1.1
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4.6 a)/7.1.3
8.1.3
4.6 b)
4.8.1 d)
4.6 c)
4.8.1 e)
4.6 d)
4.8.1 f)
5.1.1
5.1.2
4.2 l)
5.1.2
4.5.3 d)
5.1.2
5.1.3
4.2 c)
5.1.4
4.2 n)
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5.2
6.1.1.1/6.1.1.2
4.2 j)
6.1.1.2
5.1.1
6.1.1.3
4.10.1
6.1.2.1
4.5.3 i)
6.1.2.1
5.2.1
6.1.2.1 d)/8.2.5
5.1.2
6.1.2.2
6.1.2.2
6.1.3
5.2.2
6.2.1
4.3/2nd paragraph
6.2.2
4.4
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6.2.2.4 d)
4.5.3 j)
7.1.1
1.2
7.1.2
7.1.2
7.1.3
4.1.3/3rd sentence
7.1.3
8.1.3
Page 50
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7.2
8.2
7.2 Note 2
8.2.1/application form
7.3
9.1
7.4.1
9.2
7.4.2
9.3
7.4.3
9.4
7.4.4
7.4.4
10
7.4.5
4.4 Note 2
7.4.5 Note
4.4 Note 3
7.4.6
11 b)/nonconformities
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7.4.9
11
7.6.1
4.2 b)
7.6.1
12.2
7.6.2
4.2 f)
7.6.2
12.1
7.7
12.3
7.8
4.8.1 g)
7.9
13
7.10
4.6.2 c)
7.10
7.10
12.4
7.10
13.2
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7.11
7.12/8.4
4.9
7.13
4.2 p)
7.13
4.5.3 m)
7.13
4.2 k)
8.2.4
4.2 l)
8.2.5
4.5.3 h) / 5.1.2
8.2/8.3
4.8.2
8.3
4.8.2
8.3
4.5.3 g)
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8.3
4.5.3 l) 2)
8.4
4.9
8.5
4.5.3 f)
8.5
4.7.2
8.6
4.5.3 n)
8.6
4.7.1
8.7
4.5.3 k)
Annex B
Page 54
2012-09-26
Back up slides
Thefollowing slides aremeant tocomplement the
presentation asthey give moredetails andprovide some
examples onsome oftheclausesandconceptsofthe
standard
These slides will be added toovertimetomake them more
comprehensive.Any questionsonthebackupslides can be
directed toCASCOSecretariat(charlet@iso.org)
Page 55
2012-09-26
1990
1980
ISOGuide40
1983
2000
ISOGuide65
1996
ISOGuide23
1982
ISOGuide23
1982
ISOGuide67
1981
ISOGuide67
1981
Page 56
2012-09-26
2010
2012
ISO/IEC17065
ISO/IEC17067
2013
until than
existing ISO
Guide23
and 67
Scheme
Stakeholder
Scheme owner
manufactorer,
operator,
deliverer ofa
product,process or
services
CertificationBody
and
Conformity
assessment
Customer
Scheme owner can be the certification body,governmenal authority,
trade association,group of CBS,..
Page 57
2012-09-26
Guidelinesfor
schemesare
givenin
ISO/IEC17067
Requirements
forcertification
bodiesare
giveninISO/IEC
17065
ISO/IEC17030
forthelabels
andtheiruse
Testing with
own ressource/
equipment
Useequipment from
Manufacturer(under
theCBcontrol)
Testreportsfrom
bodiesorparties
other than theCB
Full
outsourcing
Page 58
2012-09-26
CertificationBody
Own Personnel
Work Contract
FreeLancer
related Company
Contract
Page 59
2012-09-26
Agreement
LegalEntity
2
LegalEntity1
Div.1.1
Business
Area1.1.1
Reg.1.1
Reg.1.2
LegalEntity
3
LegalEntity
4
CB
LegalEntity
3.1
Div.4.1
Dep.2.1
LegalEntity
3.2
Div.4.2
Business
Area.1.1.2
Div.4.3
Ext.
Agreement to
follow CB rules
and procedure
Related
company
Person/employee
Work contract
Functional Approach
Thefunctional approach is described inISO/IEC17000(left partofthechart below)
Selection
Evaluation
Determination
Review
Attestation
Surveillance
Insuance of a
certificate after
decision
General
7.2
Application
7.3
Applicationreview
7.4
Evaluation
7.5
Review
7.6
Certificationdecision
7.7
Certificationdocumentation
7.8
Directoryofcertifiedproducts
7.9
Surveillance
7.10 Changesaffectingcertification
7.11 Termination,reduction,suspensionorwithdrawalofcertification
7.12 Records
7.13 Complaintsandappeals
Page 63
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JISC(Japan)
Ms.AndreaBarrosoMeloMonteiro deQueiroz
ABNT(Brazil)
Mr.Alister Dalrymple
AFNOR(France)
Ms.Yunhua Chen
SAC(China)
Mr.IanCleare
BSI(UnitedKingdom)
Mr.GraemeDrake
SA(Australia)
Mr.Reinaldo Figueiredo
ANSI(USA)
Mr.SteveKeeling
SA(Australia)
Mr.PedroLoste
AENOR(Spain)
Mr.LeifMadsen
DS(Denmark)
Mr.PaulMoliski
IAF
Mr.KeithMowry
ANSI(USA)
Mr.ChristianPriller(Convenor WG29)
DIN(Germany)
Mr Jaap Prummel
NEN(Netherlands)
Mr. LorenzRoggli
SNV(Switzerland) ILAC
Mr.HinrichSchaub
ON(Austria)
Mr.ThomasFacklam
IAF
Mr.Hanspeter Ischi
SNV(Switzerland) ILACalternate
Mr.Heribert Schorn
(DIN Germany)
Mr.AlanSquirrell
ILAC
Mr.PierredeRuvo
IEC
Page 65
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