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Procedures ..................................................................................................................................... 5
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physical or safety sensitive work, are in JO operational control less than seven days per year,
and are accompanied by JO employees when under operational control.
This coverage will be re-evaluated if there are any changes in the contract approved services.
JO shall determine the HES process and procedures applied to personal service and other
contractors not covered by the CHESM process.
1.2.4 Risk-Based Approach
This process applies to all contractors within JO operational control; however, resource
allocation for process implementation and management should be prioritized to those
contractors performing high- and medium-risk work for JO.
Some procedures within this process are designed for contractors performing high- or mediumrisk work and are not required for contractors performing low-risk work. Details about the
applicability of each procedure are provided in the procedure documents.
The risk classification of work associated with the individual contract shall be determined by
JO using the CHESM Risk Classification of Work Associated with Contracts matrix. The
following should be considered when classifying the risk associated with a contract or similar
contracts:
Potential consequence or impact
o Type/Nature of the work to be performed
o Location of the work to be performed
o Type/Nature of workplace hazards or impact
Likelihood
o Duration of the work to be performed
o Frequency/quantity of use of contractor
o Contractors experience and expertise in performing similar type work
o Potential for exposure to worksite hazards
o Potential for the contractor performing the work to expose themselves, other
contractors, or Company employees to hazards
o Prior experience
1.3 OE Expectations Met
This process meets OE Expectations Element 6: Third-Party Services, which is listed below:
Systematically improve Third-Party Service performance through conformance to Operational
Excellence.
6.1
6.2
3.
Pre-job work reviews and actions during work to verify scope of work, reinforce
expectations and monitor compliance to requirements.
Periodic evaluation of contractor safety performance and assessment of the CSM
program.
2.0 Procedures
2.1 Overview
The procedures within this CHESM process are structured as follows:
2.2 Details
Each section below links to a document or procedure related to CHESM.
2.2.1 Leadership Roles and Accountability
Title:
5.
Ensuring that contractors are working toward the same HES goals as JO for
incident- and injury-free operations
Ensuring that contractor management takes ownership in communicating and
implementing applicable HES procedures
Engaging multiple levels of contractor personnel, from their management
representatives to the persons doing the work, by providing means for JO and
its contractors to have open dialogue and address issues creating an
environment for two-way communications.
Ensuring that all levels of contractor personnel managers, front-line
supervisors, and contract field employees are well informed of The
Chevron Way values, Tenets of Operation, and the stop work authority.
Description: Recommended. The business planning procedure ensures that HES considerations
are included as part of the annual contract planning process. This step ensures
early identification of potential HES issues and puts a plan in place to address
them.
Contract Owners and the Contract/Supply Chain Manager, assisted by the HES
Manager, are responsible for the business planning procedure.
2.2.4 Qualification and Selection
Title:
For those contractors who are new to JO and do not have any previous data, the
HES qualification questionnaire and incident rate data shall count for 100 percent
of the evaluation to determine the HES rating. Further detail about this HES
rating is provided in the procedure document.
JO shall develop a Standard Contract HES Exhibit. The standardized HES exhibit
and additional specific HES requirements and metrics agreed upon by the
company and contractor shall be communicated to the contractor management
representative and included in the signed contract document.
The contract/supply chain manager, in interaction with Contract Owners and
assisted by the JO contractor HES Representative, is responsible for this
procedure.
2.2.5 Pre-Job Review
Title:
Description: Required. The pre-job activities are intended to ensure that contractors have the
necessary procedures, risk identification, and mitigation plans in place, before
work starts, in order to do the work safely. Pre-job activities consist of the
following elements:
Pre-job meeting
Project/Job safety plan
Pre-mobilization review
Short-service employee (SSE) program
Contractor orientation program
Site-specific orientation
The Contract Owner, or his or her delegate, is responsible for this procedure.
2.2.6 Work in Progress
Title:
Contractors are implementing the HES processes and plans as written in the
contract HES exhibit and as discussed during the pre-job activities.
Ongoing communication between JO and contractors at various levels of the
organizations.
Cooperation between JO and contractors for continuous improvement and in
dealing with unforeseen or emerging issues.
If done correctly, these activities will reinforce HES culture among the workforce
and build shared ownership between JO and contractor firms for achieving
incident-free operations.
Work-in-progress activities include the following elements:
Interim reviews
Field inspections
7.
Audits
Management field visits
Contractor safety meetings
Tailgate/Toolbox meetings
Contractor forums
Contractor improvement teams
The responsibility for this procedure varies from activity to activity; detail is
provided in the procedure document.
2.2.7 End-Of-Contract Evaluation
Titles:
Description: Required. The purpose of the end-of-contract evaluation is to formally review the
HES performance and practices of a contractor throughout the duration of a
contract and to capture lessons learned and best practices for improving HES
performance of future work and future contractor selection. In addition, the
contractor performance data shall be used to update the contractor qualification
database.
The tool used for documenting this end-of-work review is the JO CHESM
Interim and Post-Job Evaluation Form. This tool is intended to be the same as the
evaluation used for the interim performance review to reinforce the message
conveyed during the interim review.
The Contract Owner, with participation of the supply chain representative, is
responsible for this procedure.
2.2.8 Training
Title:
Description: All leaders in JO who have contractors in their work unit, as well as all HES and
contract/supply chain personnel dealing with third-party services shall be required
to go through a training session to ensure understanding of this process and its
requirements. Support materials will be provided to the CHESM Community of
Practice.
2.2.9 Glossary
Title:
Description: This document contains definitions for the major terms used in the CHESM
process.
Role
Name
Title
GU CHESM Process
Sponsor:
Dave Connor
GU CHESM Process
Advisor:
Prapan Limlek
Austin Baird
The following table outlines the roles and responsibilities associated with this process.
9.
Role
Responsibilities
Competencies
JO CHESM
Process
Sponsor
10
Role
Responsibilities
Competencies
GU CHESM
Process Advisor
11.
Role
Responsibilities
Competencies
JO CHESM
Process
Sponsor
JO CHESM
Process Advisor
12
Role
Responsibilities
Competencies
Contract Owner
13.
Role
Responsibilities
Competencies
Category
Manager /
Category
Specialist
Line/Unit
Manager
JO Contractor
HES
Representative
14
Considering the number of roles associated with the CHESM process and the varying
involvement of the roles for individual procedures, the roles and responsibilities specific to the
CHESM process are outlined in a separate table. An example table is provided in the CHESM
Roles and Responsibilities Matrix. JO should develop a roles and responsibilities chart that
matches their organizational structure and design
The purpose of this metric is to ensure that interim reviews are conducted. This measure will
also support and verify contractor engagement and work-in-progress activities.
4.1.1 Lagging Measures
Lagging measures include:
4.2 Verification
The following steps shall be conducted to verify process performance.
4.2.1 Review of Process Effectiveness
The JO CHESM process sponsor and process advisor shall review and verify that all parts of
the CHESM process are effective in fulfilling relevant OE expectations and the CHESM
15.
process purpose. The internal review shall be performed at least annually. The review should
cover the subjects listed in the CHESM Quality Fitness Review (QFR).
4.2.2 Audit of Process Effectiveness
The JO CHESM process sponsor and JO CHESM process advisor shall verify adherence and
identify nonconformance to the CHESM process as designed and documented. A documented
audit of the CHESM process shall occur at least once every two years and shall be based upon
documents and records. A CHESM Quality Fitness Review (QFR) is provided to assist with
these audits.
4.2.3 Continual Improvement Plans
Process gaps, nonconformance, and improvement opportunities identified from sections 4.2.1
Review of Process Effectiveness and 4.2.2 Audit of Process Effectiveness shall be summarized
and used to assist in building continual improvement plans.
Description
GU Common
JO-Specific
Approval Date
23 May 2007
23 May 2007
23 May 2013
23 May 2013
Table 4:
Document History
Version Number
16
Date
Notes
Version Number
Date
Notes
1.0
23 May 2007
Document List
Procedure/Attachment Title
File Name
JO CHESM Contractor
Qualification and Selection
Procedure
JO CHESM Risk
Classification
JO CHESM
Leadership Roles
CHESM Contractor
Engagement
CHESM Business
Planning
CHESM Business
Planning Flowchart
17.
Procedure/Attachment Title
JO CHESM Qualification
Questionnaire Core Questions
JO CHESM Qualification
Questionnaire Scoring
JO CHESM Work-In-Progress
Procedure
JO CHESM End-Of-Contract
Evaluation Procedure
File Name
JO Qualification
Questionnaire Core Q
CHESM
Questionnaire Guidan
EHS_Security_Requir
ements_PCC Rev 1 1
CHESM Selection
Flowchart
CHESM Pre-Job
Review
SSE Program
CHESM Work in
Progress
JO_CHESM_Interim_
Evaluation_2011.docx
JO_CHESM_FieldInsp
ectionChecklist_2011.
CHESM End of
Contract Evaluation
18
Procedure/Attachment Title
File Name
CHESM Quality
Fitness Review
CHESM Continual
Improvement
19.