Businessvaluesand

driversforaSAPGIS
integrationinEAM

ESRIElectricandGasUserGroupConference 2009

ESRIElectricandGasUserGroupConference 2009

InvestigationatCustomers SAP/GISIntegration:
Results
Source: ProjectSagres,SAP

Customer Interaction
250

Customers who supposedly did a

SAP/GIS integration

21 Worked only with BW

50 Interviewed or materials viewed
4 (7) Contextual interviews conducted

Customer Breakdown
50% Utilities
15% Public Sector
8% Oil & Gas
Rest Others

Integrations
Did an integration around Enterprise Asset
Management
95% Small, homegrown integrations
80%

100% Experienced benefits, want to expand it

100% Want standard SAP packages, not homegrown software

ESRIElectricandGasUserGroupConference 2009

AquarionWater,CT
CenterPointEnergy
CityofPhoenix
CityofRichmond
CityofSanAntonio
CityofSanDiego
CityofTacoma
Energen/Alagasco
GwinnettCounty,GA
HartfordMDC
ImperialIrrigationDistrict
MorrisCommunications
MarinMunicipalWaterDistrict
NewportNewsWaterWorks,VA
OmahaMunicipalUtilityDistrict
OklahomaGas&Electric
PATurnpike
PEPCO
PSE&G,NewJersey
SchindlerElevator

Aena,Spain

AESSul Brazil

AlintaGas

BritishPetroleum

BritishWaterways

GermanWaterways

Canal,Spain

Conaprole,Chile

CapeTown
DenmarkOil&GasNetwork

Energen

GeoNIS

GermanDefenseForces
HellenicMilitary

InterconexionElectrica,

Colombia

IsraelGovernment
KEPCO
Metrogas,Chile
MinistryofEnvironment,Spain
DenmarkOil&Gas[DONG]
Shell Oil
Siemens Medical
Sky Harbor Airport, Phoenix
Water One, KS

NESA
NewZealandDefenseForces
CityofOttawa,Canada
PDO,Oman
Pidpa,Belgium
Hanson,Australia
PortofMontreal
PortugalHighways
SpanishMinistryofEnvironment
SaudiAramco
HamburgWasteManagement
WalesandWestUtilities
WaterwaysAuthorityofNSW
WelshWater
Andmanymore

Integrations

ESRIElectricandGasUserGroupConference 2009

EAMiscoveringtheentireAssetLifeCycle
Asset
Maintenance

MRO
Procurement&
Inventory

Human
Resources

Inspection&
Calibration

AssetHealth
Monitoring

RFIDand
MobileDevices

Project
Management

Materials
Requirements
Planning

CoreFinancials

Financial
Optimization&
Reliability
Reporting

ESRIElectricandGasUserGroupConference 2009

UtilityBusinessProcessesSupportedbyGIS

ESRIElectricandGasUserGroupConference 2009

Limitsbetweenthetwosystems
WhatsinSAP:
Financials
Masterdata(equipment,
professionals,trucks,etc.)
Costs(equipment,cables,
workforce,etc.)
Equipmentlifecycle
information
Crews andprofessionals
profiles HR
Customerinfo CCS
Serviceorders
Notifications
SAP

WhatsinGIS:
Location (functionallocation,
equipment,workorder,
notification,etc.)
Geographicdata(network,
streets,coordinates,images,
roads,trees,etc.)
Dispatch,routing,tracking
vehicles
Engineers andtechnicians
workspaces
Thatis,projects:network
expansionrequiresaGISto
simulationandfeasibility
analysis
Projecttoolvideo

Weather

ESRIElectricandGasUserGroupConference 2009
Extending the SAP Enterprise with GIS Functionality
Asset Management
Real Estate
Right of Way
Lease Mgmt
Facility Mgmt

Asset Inventory
Network Documentation
Connection Management

Maintenance
Notifications/Work Orders
Maintenance Planning and History
Analysis and Reporting

EH&S
Hazardous Material Mgmt
Safety
Reporting

Geodatabase
SAP
Attributes

Logistics
Planning
Routing
Site Loc

Projects
Planning
Design
Construction

Mobile

CRM/Call Center
Address Loc
Service Req
Analysis and
Reporting

Em Call
erg Cen
e n t er
cy
Mg
t.
Pla
nn
Co ing
ns / D
tru esi
cti gn
on
Ma
Wo inte
rk nan
Or ce
de an
r M d
gt.
Wo
r
an kCoo
dS
ch rdina
ed
tio
u
l
i ng n
Mo
M g bi l
an mt/ eWo
d V Cr
r
eh ew kfor
icle Ro ce
Tr utin
ack g
i ng
Ex Ana
ec
l
uti ytic
ve sa
Da nd
sh
bo
a rd
Co
mp
Pe lianc
rm e
itti and
ng

ESRIElectricandGasUserGroupConference 2009

GISIntegrationScenarioswithSAPEAM

EnterpriseAssetManagement

SAPCRM
SAPPlant
Maintenance

SAP
SAPProject
System

ISU
Mobile
Infrastructure

DataSync
GIS

ESRIElectricandGasUserGroupConference 2009

DifferentTypesofUsers SamePlatform
SAP User

SAP Functionalities
and Connections

SAP
SAP

Composite User

Composite Business
Processes and Services

Data Synchronization

GIS User

GIS Functionalities
and Connections

GIS
GIS

ESRIElectricandGasUserGroupConference 2009

SAP ESRIIntegration
ExtendSAPwithGeographical
Intelligence
ExtendESRIwithCoreBusiness
Intelligence
10

ESRIElectricandGasUserGroupConference 2009

BenefitsofIntegration

Benefitscustomershaverealized

IncreaseProductivity workinasingleworkspace

Twoclickstodata
Findrightassetmorequickly
Initiatetransactionsmoreaccurately
ThematicdisplayofassetsbasedonSAPattributes
Workplanning Viewassetlocationwithrespecttofieldteams

ImproveDataQualityandConsistency
Singlesourceofspatialmasterdata
Assetsonbooksmatchingassetsinstalled
Reduceddataentryanderrors

SupportDecisionMaking(EnableSpatialQueriesandOptimization)
GISgeometryandtopologicfunctionsenablespatialqueries
GISnetwork,location/allocation,andotherfunctionsoptimizeroutes,supply
locations,etc.
Betterlogistics,resourcemanagement

ImprovedCollaboration
Commonoperatingpicture
Fasterandbetterdecisionmaking
Internalandexternalstakeholders

ESRIElectricandGasUserGroupConference 2009

BenefitsofIntegration
Benefitscustomershaverealized
SaveTime
Creationofequipment,notifications,workorders

GiveMorePeopleAccesstoSAPDataandFunctions
IncreaseSAPutilization
LeverageSAPandGISInvestments

AutomateWorkflows

Graphicalselectionandassignmentofassetsandtasks
CalculationsinGISupdateSAP
MasschangeobjectdatainSAP
AutomaticallyrelatenewSAPobjectstoGISfeatures

ReduceCosts/SaveMoney

Assigntherightamountofworktotherightcrew
Avoidinstallationofsignsinpoles
Attendregulatorydemands(proveinvestmentinthenetwork)
Avoidpenaltiesbyregulatoryagencies

ESRIElectricandGasUserGroupConference 2009

BenefitsofIntegration

Overall12% 18%costreduction
ImprovedVisibility
ImprovedWorkPlanningandScheduling
Planned/PreventiveMaintenance
IdentifyProblemsandWeakPoints
Breakdown/EmergencyMaintenance
WorkSelectionandAssignment
ImprovedCoordinationofResources
Resource/LocationConflicts
Human
Material
Equipment
OptimizeTasksandPartners
InformandcoordinatewithPartners

Training:10% 15%reduction
DataAccess/Navigation:10% 50%timereduction

ESRIElectricandGasUserGroupConference 2009

IMAGEMSoftwareInternationalLLC
ASoftwareCompanyCommittedExclusivelytoSAPandESRI
ProviderofPackagedIntegrationApplication:GISConneX
FocusontheUtilitiesMarket(Electric,Gas,Water,Oil&Gas)
GlobalCompany,BasedinRedlands(CA)
BusinessOffice:Spain
DevelopmentCenter:SoPaulo
SubsidiaryofImagem(BrazilianESRIandM&M
Distributor)
SAPSoftwareSolutionPartner
ESRIBusinessPartner

Reference case:
AES
AESSul:ElectricDistributorinBrazil
1.8millioncustomers
ImpactAwards2007Brazil:
BestSAPprojectoftheyear
Project:
GISandSAP:twodifferentworldsintegratedwithSAPNetWeaver
BoardofJudges:
SoPauloUniversity,GartnerGroup,SAPBrazil,andASUG
Photo:Sandra,AESSulprojectmanager,receivestheprizefromSAPBrazilpresident.

AESSulChallenges
Difficultinlocatingtheassetsinthefield
Noinformationaboutassetgeographicposition
Assetdatanotadequate(accountingandnetworkoperation)
Dataisredundantandinconsistent(GISandSAP)
Needtoaddressnewregulatoryrequirements
Lengthyprocesswithseveralstepsdonebydifferentpeople
Businessprocessesincludemanualinterfaceswithhigherrorrates
GOALS
Bettersupportforfieldservices
Bettermanagementintheinformationflowofassetsfromandtothe
field

AESSulSolution
IncrementandintegratecurrentGIS
andSAP

Processes revisionandimprovement

Desktopapplicationtokeeprecords
integrated(PMGIS)

Mobilesystemforinventory
maintenance(PMMIGIS)

Assets Data Field Collection

Accounting X Physical (GIS)

Reconciliation

Executive Reporting for Regulator

Projecttoolimplementation(PSGIS)
Regulatory Agency
Compliance Audit

Technology and Process

SolutionArchitecture
Geographic data
and maps

Fronteira
Norte
Fronteira
Central
Sul

Vales

Metropolitana

Data distribution with

mobile intelligence
SMC application
offline

Data from PM

Data and business

rules integration

Network master data maintenance (as it was)

Network master data maintenance (new)

Fronteira

SAP R/3 (PM) & GIS

Network Master Data
GIS User

Field
Work

Paper Forms
Mobile
Application
(SMC)

Centro-Vales

Metropolitana

SAP User

AESSulBenefits
BenefitsafterGISConneXMobile
100%ofnetworkassetsgeoreferenced
Redundantdataminimized/eliminated
SAP&GISintegratedandcombinedinoneuserinterface
Businessrulesenforcedacrossprocesses
Leaner,faster(75%!),reliablenetworkmasterdataupdating
Minimizeerrors,lessrework,increasedintegrity
Higherqualitydata
Uniformproceduresamongdifferentteamsandregionaloffices
Significantcostsavoided:
Networkassettagginginfield:$8millionsavings
Assurancethatallassetsareinphysicalandaccountingdatabases
Compliancewithregulatorystandards,mitigatinggovernance
consequences,andsupportingratecasestothePUC

ESRIElectricandGasUserGroupConference 2009

GISConneXintheEAMProcess
SAP IS-U

SAP PS

SAP PM

Industry Solution for Utilities

Project System

Plant Maintenance

Call Center
&
Emergency
Management

Customer
Management
(SAP CCS)

Planning
Maintenance & Work
Design
Work
Coordination &
Construction
Order
Scheduling
Mgmt

Project
Design
(SAP PS)

Asset Data Management

(SAP PM)

Work
Management
(SAP PM)

Mobile
Workforce
Mgmt/Crew
Routing &
Vehicle
Tracking

Mobile

Analytics and
Executive
Dashboard

Compliance
&
Permitting

ESRIElectricandGasUserGroupConference 2009

AssetandWorkManagementOptimization
Increased Profitability

Process Optimization

9 Mobile Work Management

9 Faster and efficient interaction with asset
information
9 Process automation

9 Work Management (WM)

9 Integrates asset maintenance information
9 Provides capabilities for better asset-related
work analysis
9 Maintenance Planner acts proactively

9 Asset Data Management (ADM)

9 Information integrity between ESRI GIS and SAP objects
9 Single management environment to manage data
9 Two way access to critical business information

Information and User Interface Integration

22

Asset Data Management (ADM)

9Functionalities

Install equipment

Create functional location

Creates equipment

Remove functional location

Replace equipment

Find functional location

Uninstall equipment

Display functional location

Find equipment
Display equipment attributes

attributes

Create service point

Mass attribute update
User posts to SAP

Work Management (WM)

9 Key Features and Benefits
Extend SAP asset and work management functionality through
geographic intelligence
Provides map interfaces within the SAP GUI and on the Web
through a composite application:
Web >>> Work Browser
SAP GUI >>> Maintenance Planner Workbench

Improves the efficiency in creating, changing, and displaying

notifications and work orders using the GIS interface
Enables managers to make better maintenance related
decisions based on location
Helps to generate more assertive preventive plans

Work Browser

SAP-ESRI Composite Application

9 Functionalities
Create notifications based on GIS maps.
Browse work orders and notifications, allowing searches with
GIS filters.
Browse work orders and notifications, allowing searches with
any SAP filters.
Browse the network functional locations and equipment.
Access maintenance history for technical objects.
Find address.
Run network traces.

GISConneX EAM Mobile

9 Key features and functionalities
Map enabled mobile application
Integrate SAP with GIS in the field using the Syclo
platform.
Visualize equipment, notifications, and work orders in the
field (handhelds)
Create notification based on maps in the field and post to
SAP and ESRI (off/online)
Update work orders based on maps in the field and post to
SAP and ESRI (off/online)

ESRIElectricandGasUserGroupConference 2009

GISConneX Benefits
Acceleratesintegrationproject
Packagedintegration readytodeploy

EnsuresintegrationofBestPractices
ExpertiseinGISESRIandSAPtechnologies
Expertiseinintegrationprojects

Decreasesrisks
Provensolutionwithongoingsupport

Savesmoney
Doesntwastetimeandresourcestotestanddevelopa
customsolution

ESRIElectricandGasUserGroupConference 2009

GISConneX Benefits
Ensuresintegrationsolutioncontinuity
Productmaintenancefordifferentversions(SAPandGIS)
andupdatingoftechnology

Ensuresdataintegrity
Datasynchronized,improveddataquality,reduced
latency

Ensuresadaptationtocustomersrequirements
Providesconfigurationoptions
Providesscalablearchitecture

Ensurestechnologymarketstandards
Integrationplatform,Webservices
Dataintegrityandsecurity

ESRIElectricandGasUserGroupConference 2009

WhatIsPossible

ESRIElectricandGasUserGroupConference 2009

Contact
MichaelBeringer
GISConneXNorthAmericanDirector
mberinger@gisconnex.com
6509171714

www.gisconnex.com
Booth111atEGUG
EnjoyAtlanta!