UNIT 3 ORGANISING

Nature and purpose of organizing Organization structure Formal and informal

groups / organization Line and Staff authority Departmentation Span of
Control Centralization and Decentralization Delegation of authority Staffing
Selection and Recruitment Orientation Career Development Career stages
Training Performance Appraisal.
1. What is organizing and what is organization explain?
2. In the statement organization is a formalized intentional structure of
roles in what context the word intentional is used?
3. Explain the process of organization.
4. State the characteristic of organization.
5. State the principles of division of labour, unity of command of an
organization.
6. Explain the structure of organization.
7. What are the formal and informal organizations? List their characteristic
and advantages and disadvantages.
8. Explain various types of Departmentation and merits of department.
9. List and explain the importance of Delegation of Authority.
10. Bring out the factors affecting centralization/decentralization. Also
highlight the merits and demerits of it.
11. Discuss the merits and demerits of line and staff authority.
12. Explain the nature and purpose of the organization.
13. Discuss about the factors determining an effective span of management.
14. Enumerate in detail about the selection process which is widely followed
in selecting IT professionals.
15. Describe the various steps in providing appropriate human resources.
16. List the function of staffing in HRD. Discuss in detail the steps involved in
a selection of human resource.
17. List the source of recruitment and state their advantages and
disadvantages.
18. Discuss about the various steps in formulation of carrier strategy.
19. Briefly explain about orientation program.
20. List and explain the performance appraisal methods based on traits,
verifiable objectives and functions of manager.

Two marks
1. Why is informal organization needed?
2. What are the limitation of line and staff?
3. Give any two examples for line organization.
4. Define decentralization.
5. Name the different types of organization structure.
6. What do you mean by an effective organization?
7. What is the purpose of human resource management?
8. Define staffing.
9. Explain organizing.
10. Define Departmentation.
11. Define span of management.
12. What is meant by functional authority?
13. Distinguish between power and authority.
14. What is meant by delegation of authority?
15. Differentiate formal and informal organization.
16. What is the different between tall and flat structure of organization?
17. What are the factors affecting span of control.
18. What is organizational structure?
19. What is a division of work?
20. What is staffing?
21. What is recruiting?
22. What do you mean by performance appraisal?
23. What are the internal sources of recruitment?
24. What is SBU? (strategic Business Unit)
25. Differentiate authority and responsibility.
26. Define career planning.

UNIT IV DIRECTING
Creativity and Innovation Motivation and Satisfaction Motivation Theories
Leadership Leadership theories Communication Hurdles to effective
communication Organization CultureElements and types of culture Managing
cultural diversity
1. Elucidate the different leadership styles. Explain in detail about the Blake
and Moutons managerial grid.
2. Describe the relationship of hygiene factors, motivations factors and job
enrichment.
3. Explain Victor Vrooms V.I.E theory of motivation.
4. Explain theory of Z of motivation.
5. What does Maslows hierarchy of needs tells us about peoples need?
6. Enumerate the assumption of McGregors theory X and Y.
7. Briefly explain the three types of basic motivating needs proposed by
McClelland.
8. Explain the importance of strong leadership in creation of cohesive work
in an industrial organization.
9. Discuss the various theories of motivation.
10. Discuss how the motivation helps to improve the organization.
11. Discuss two factor theory of motivation
12. List the elements of communication process and explain the process of
interpersonal communication.
13. List and discuss any fine suggestion of manager to overcome barrier to
communication.
14. Define communication. Explain the Types of communication. Explain the
barriers of communication.
15. What are the characteristics of written, oral and non verbal
communication? Explain them in details.
16. What is an organizational culture?
17. Discuss the elements of organizational culture.
18. Discuss the different types of organizational culture.
19. How will you manage cultural diversity?

Two mark
1. Define creativity.
2. Define innovation.
3. Define theory X.
4. State the Maslows hierarchy of needs.
5. Distinguish between motivation and satisfaction.
6. List the hierarchy of needs.
7. Distinguish between creativity and innovation.
8. Define motivation.
9. Define satisfaction.
10. Mention any two leadership quality.
11. Explain leading.
12. Define leadership.
13. What isnoise in a communication.
14. What are the various styles in leadership?
15. Define Morale.
16. Define communication.
17. Differentiate between autocratic and democratic leadership.
18. Define effective communication.
19. What are the types of communication?
20. Define brainstorming.
21. What is organizational culture?
22. What are the elements of organizational culture?
23. What are the types of organizational culture?

UNIT V CONTROLLING
Process of controlling Types of control Budgetary and non-budgetary
control techniques Managing Productivity Cost Control Purchase
Control Maintenance Control Quality Control Planning operations.
1. Bring out the different characteristics of an effective budget. Also bring
out the different types of budget with relative merits and demerits.
2. Compare and contrast between feed forward and feedback system in
controlling.
3. What are the requirements of effective controlling?
4. Explain the different types of performance control tools used in
monitoring and measuring organization performance.
5. Explain the various budgetary control methods.
6. State the limitation of budgeting.
7. What is budgetary control and explain its significant.
8. What is productivity and explain the method of improving productivity in
IT industry?
9. What is quality control? Explain the various methods of quality control.
10. What do you mean by maintenance control? Briefly explain the various
methods of maintenance control.

Two marks
1. What is budgetary control?
2. What do you understand by Zero-base budgeting?
3. Define the term productivity.
4. Define budget.
5. State the characteristics of an effective control system.
6. What is meant by expectation?
7. What are the merits of budget?
8. What are the demerits of budgets?
9. What do you mean by critical control point?
10. Define benchmarking.
11. What are the types of benchmarking?
12. What are the types of control?
13. What do you mean by concurrent control?
14. List out some non-budgetary control techniques.
15. What do you mean by master budget?
16. What is break-even analysis?
17. What are the advantages of breakeven analysis?
18. What is MIS?
19. Define operation management.
20. Define JIT.
21. What is quality circle?
22. What do you mean by CIM?
23. What is internal audit?
24. What do you mean by flexi-budgets?
25. What is controlling?
26. What is purchase control?
27.What is quality control?