Escolar Documentos
Profissional Documentos
Cultura Documentos
AGENDA
Presentation approximately 45 minutes
Q&A Session approximately 15 minutes
Web attendees can ask questions via Q&A panel
Phone attendees can ask questions via Q&A panel or
phone (operator assisted)
Who to ask?
Q&A panel
Approval Notifications:
Using Master Notes and Prior to Logging Service Requests
Junko Konishi
Senior Support Engineer, EBS CoE Procurement
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AGENDA
Presentation approximately 45 minutes
Q&A Session approximately 15 minutes
Web attendees can ask questions via Q&A panel
Phone attendees can ask questions via Q&A panel or
phone (operator assisted)
Approval Notifications:
Using Master Notes and Prior to Logging Service Requests
Junko Konishi
Senior Support Engineer, EBS CoE Procurement
9
Objective
Understanding functionality of Approval Notification
Familiarize with common errors and issues including Master
Notes for Approval Notification
How to diagnose issues in Approval Notification
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Agenda
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Agenda
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Purchasing Notifications
Purchasing documents Notifications
Purchase orders and requisitions that require approval action
Requisitions or purchase orders that are incomplete
Purchase orders and releases that require acceptance
RFQs and quotations with a Status of In Process
RFQs for which the Status is Active and the current date is between the
Due Date and the Close Date on the RFQ
Quotations for which the Status is Active
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Approval Notifications
Approval Action:
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Notification Summary
[N] Purchasing
- Notifications Summary
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Notification Details
When move the cursor to the Subject the URL link is
shown:
Notification Details Pagehttp://celalnx40.us.oracle.com:10307/OA_HTML/OA.jsp?
(NotificationsPG)
OAFunc=FND_WFNTF_DETAILS&NtfId=4896818&addBrea
Document approval
dCrumb=Y&retainAM=Y&_ti=1069547353&oapc=6
actions in the
notification:
Notification ID:
ID 4896818
Approve,
Approve and Forward,
Links in Notification:
Forward
Reject
Reassign
Request Information
Edit Document
Open Document
PDF Document
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Agenda
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-- Insufficient Privilege
2.3 Attachment Link
2.4 Reassign / Delegate / Vacation Rule
2.5 Others :
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Links in Notification:
Edit Document
View Document Details
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Purchasing responsibility
[N] Setup >> Purchasing
>> Document Types
"Purchasing Buyer Work Center" that enables access to Buyer Work Center.
View document details/Edit document link opens the PO in "buyer work center" so it is
necessary that the responsibility has access to the buyer work center.
Doc ID 803188.1 Insufficient Privileges Exception When Using the View Document
Details/Edit Document Links in the PO Approval Notification (R12 and later)
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The purchase order approval workflow ,does not support this functionality.
Doc ID 280231.1 "Purchase Order Notification Shows No Link for Attached Files
ER Bug:3813426 - ENHANCE PURCHASE ORDER APPROVAL REQUEST
NOTIFICATIONS
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Reassign in Purchasing
Transferring the ownership is not allowed
Use "Delegate Your Response to reassign Notification.
Doc ID 273907.1 - Unable To Reassign A Notification Using The Transfer Option
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Language issue:
PO Approval notification to supplier shows Subject and Body in
wrong language. It should be using the supplier's language.
Doc ID 1098523.1 - PO Approval Notification Shows Subject and Body In Wrong
Language To Supplier
(11iPatch 9724747 / R12 Patch 9283386 POXWPA1B.pls / reload poxwfpoa.wft)
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2.5 Blackberry
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Reset Script:
Scripts allow the user to resubmit the document for approval when documents are
stuck in 'In-Process' or 'Pre-Approved' statuses by resetting the authorization
status to Incomplete or Requires Re-approval status.
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For example:
WFLOAD apps/apps 0 Y FORCE $PO_TOP/patch/115/import/US/poxwfrqa.wft
Doc ID 413798.1 - PO Approval Notifications Do Not Have the Purchase
Order Lines Section (11i after upgrade from 11.5.9 to 11.5.10)
Also other case, Doc ID 1098523.1 - PO Approval Notification Shows
Subject and Body In Wrong Language To Supplier
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2.10 Purge
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Other Additions:
Customizations & Frequent FAQs
How to customize button or remove the link from notifications? .
Doc ID 312456.1 How to Remove Approve, Reject, Forward Links on Notification Email for
Requisitions?
Doc ID 957733.1 How Can Open Document Link From An Email Notification Can Be Hidden?
** NOTE: These are considered as customization, if any patch overwrite the
REQAPPRV workflow the customization above will be lost.
Frequent FAQ:
Doc ID 210628.1 FAQ: Purchasing Reminder Notifications
Doc ID 339198.1 How To Setup the Timeout Feature For 11.5.10 Requisition Reminder Notifications1)
Doc ID 307577.1 FAQ: E-Mail PO Functionality
Doc ID 299554.1 Cancelling a PO or PO Line Does Not Send a Notification to the Supplier.
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Agenda
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Frequent Errors
3.1 ORA-06502: numeric value error: invalid LOB locator
specified:
3.2 Some exception was raised-1722
3.3 ORA-20002: 2018: Unable to generate the notification XML
- ORA-06502: PL/SQL: numeric or value error
- ORA-01403: no data found / PO_EMAIL_BODY
- ORA-01403: no data found / PO_EMAIL_HEADER
- ORA-01403: no data found / ACTION_HISTORY
3.4 failed to lock document after 1000 tries
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Doc ID 743148.1- Message Invalid LOB Locator Specified ORA-22275 ORA06512 In Approval Notification
11i Patch 6234198 R12/12.1 : Patch: 7291462
correction scripts - POXINVLOBC.sql./ POXINVLOBF.sql
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Doc ID 837231.1 R12 , R12.1 REQAPPRV: Open Document Link Does not
Open Requisition Form - Error: Some Exception Was Raised-1722
( Patch 9558689:R12.PO.A Patch 7590750:R12.PO.B )
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Most frequent!
Doc ID 754600.1: Purchase Order Workflow Fails with
ERROR_MESSAGE=3835: Error '-20002 - ORA-20002: 2018: Unable To
Generate The Notification XML and ORA-6502:
Patch for 11i Patch 7370646, R12 Patch 7614278:R12.PO.A , 12.1 Patch
7614278:R12.PO.B POXWPA7B.pls
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Agenda
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Support.oracle.com
= Doc ID 1199603.1
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Agenda
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(Doc ID 186123.1)
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Debug logs
PO WF Debug Log
PO: Debug Workflow On = Yes
SQL> SELECT execution_sequence,
execution_date, itemtype, itemkey,
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Notification ID:
ID 4896818
From SQL:
Database table WF_NOTIFICATIONS /
view WF_NOTIFICATIONS_VIEW
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Wfstat
SQL> spool $HOME/wfstatus.txt
SQL> @$FND_TOP/sql/wfstatus.sql
Enter value for 1: <wf_item_type>
Enter value for 2: < wf_item_key>
SQL> spool off
Doc ID 134960.1
- Running WFSTATUS and WFRETRY For Oracle Purchasing Workflows
Doc ID 283995.1
- How To Get WFSTAT For Purchase Order Or Requisition Change Request:
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bde_wf_notif.sql
Shows related workflow details for a problem notification.
This is particularly helpful for problems in the message contents a
(Doc ID 239335.1 - Output Workflow Related Data For a Single
Notification).
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Demonstration
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Agenda
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Documentations
Master Note On Purchasing Document Approval Notifications (Doc ID 1199603.1)
General information on all Purchasing and iProcurement notifications can be found
in the following documents;
Oracle Purchasing Users Guide
- Viewing and Responding to Approval Notifications
Oracle iProcurement Implementation and Administration Guide
Additional information about Oracle Workflow and its processing and notification
system can be found in the following;
Oracle Workflow Developer's Guide
Oracle Workflow User's Guide
- To View Notifications from the Worklist / To Find Notifications.
/ Reviewing Notifications via ElectronicMail
Oracle Applications System Administrator's Guide
- Overview of Function Security / Function Security for Purchasing,
/ Send Notifications for Purchasing Documents,
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Today we covered.
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Who to ask?
Q&A panel
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Topic
Details
Document
1304153.1
Document
1304202.1
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THANK YOU
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