C O R E C O M P E T E NC I E S

Detailed
Highly
Organized
Client
Focused

Analytical
Skilled
Networking
Sound
Judgment

Accurate
SelfMotivated
Project
Management

E D U C AT I O N

A MANDA P AIGE L UBEN

(510) 371-1677
PAIGELUBEN@GMAIL.COM

California State University East Bay, Bachelor of Science

in Business Administration March 2008
Options in Marketing Management and Organizational
Communication/Public Relations March 2008
A P P L I C AT I O N S O FT W AR E

PROJECT AND EVENT MANAGEMENT

A resourceful, self-motivated, results driven professional
with a solid background in event management, and
possessing valuable transferrable skills including
outstanding interpersonal relationships. A capable
organizer, quick to grasp and make good use of new
ideas and information, and reliable and conscientious in
everything undertaken. Enjoys motivating and being part
of a productive team, equally comfortable working on
own initiative. Possesses exemplary planning skills and
accustomed to working under considerable pressure,
remaining calm and prioritizing wisely.

SELECTED HIGHLIGHTS
Utilizing a comprehensive network and enhanced
communication skills, I established collaborative
relationships with internal and external clients,
leading to positive business growth
Exhibiting excellent interpersonal skills, hard work
and dedication, I have built up a reputation for
being positive in decision making, straightforward
and honest in communicating while being flexible in
problem solving
Recognized for my ability to project manage
simultaneous projects with cross functional and
multi departmental teams, I established awareness
of project management concepts throughout the
business, establishing aligned policies and
procedures across projects
Known as a proven leader, coach and trainer,
leading, training and developing highly focused
specialist teams that successfully met and exceeded
their objectives

QuickBooks, Microsoft Office 365, Blackbaud Financial

Edge, PrintShop, IBM ShowCase, IBM MainFrame,
Google Apps, Adobe Acrobat, Puridiom, Cisco WebEx,
Concur e-Workplace, ImageSilo, and Salesforce.com
P R O FE S SI O N AL E X P E R I E N C E
Project and Event Management
Managed over 25 internal and external company and
supplier incentives for up to 30,000 customers and
200 salesmen
Administered yearly events for 1500+ customers and
200+ suppliers
Ran tradeshows for up to 300 customers and 20
suppliers across Maryland, North Carolina, Colorado,
and California
Organized company events for senior management,
warehouse relocation, and customer appreciation
Communicated content, strategy, and progress to
sales and marketing teams, suppliers, and customers
Developed and tested project tracking tools
Calculated results for incentives and fulfilled prizes
Controlled master lists including customers,
incentive goals, sales team data, and payment
schedules
Coordinated with area directors to determine the
time and location of events
Corresponded with suppliers for commitments to
attend the show, invoices, payments, and shipping
Acquired contracts for hotels, catering, rentals, fire
permits, and guards
Monitored customer registrations through admin
page with live count
Created and managed overall budget

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Advertising
Worked with suppliers to define advertising content
development and strategy
Assessed objectives, target audience, and
competition to determine the appropriate timeline,
message, and communication methods
Implemented complete strategy collaborating with
sales, marketing, and IT teams
Launched campaigns via online promotional panels,
flyer distributions, sales spiffs, and email blasts
Ensured distribution of magazines to over 100
warehouses for 30,000 customers
Printed advertising materials in house and through
an outside vendor
Program Management
Managed over 100 technical training and business
development classes
Coordinated training schedule with instructors,
marketing, and sales departments
Created and updated spreadsheets, letters,
instructions, and certificates
Communicated with instructors and customers
regarding classes
Ensured that proper staff would be present and
materials received by venue
Maintained master list of classes, locations, status,
attendee count, and materials
Purchased and organized door prizes, tickets, name
tags, labels
Booked travel arrangements including flights, rental
cars, and rooming lists
Increased S-Dial program income over 175%
Communicated with suppliers regarding the program
benefits
Operations Management
Managed communication between 30 staff and 150
independent contractors
Regularly met with staff and contractors to address
outstanding issues
Supervised office managers and staff
Controlled daily operations of 4 offices
Managed new staff and assistant hiring process
Approved contracts and invoices
Monitored equipment usage and conference rooms
Managed shipping and receiving
Tracked and purchased inventory
Maintained and troubleshot office equipment
Wrote and developed job procedures and customer
service protocol

Accounting
Managed company finances for business and
corporate checking accounts
Handled special arrangements for various
commissions and compensations
Controlled marketing budgets for over 100 advisors
Processed employee payroll and benefits
Generated reports and submitted requests for
commissions, reimbursements, deposits, and
payments
Maintained cash flow balance sheets and reports
Handled accounts payable and receivable
Calculated and tracked individual budgets
Reviewed and coded all incoming invoices
Created invoices and credit memos
Performed batch audit reviews and semiweekly
check runs
Reconciled vendor account statements
Processed employee expense reimbursements
Tracked, distributed, and reconciled petty cash
Formed and improved vendor relations
Formalized request processes

W O R K H I ST O R Y
Marketing and Operations Manager
March 2014 February 2015
MassMutual San Francisco
Walnut Creek, California
Marketing Specialist
August 2010 March 2014
WORLDPAC
Newark, California
Accounting Assistant
October 2009 December 2010
Kimber Hills Academy
Fremont, California
Training Manager
June 2009 August 2010
JcPenney
Newark, California
Office Manager
September 2006 March 2008
Skin Fitness Day Spa & Salon
Fremont, California

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